O'Reilly's has always been good to me for finding parts and taking care of dead batteries. Today…read morewas the latter as my car barely started after 6 weak clicks of the ignition. It struggled 2 days ago as well so I drove straight to this O'Reilly's location. They looked my info up in the computer and saw that my current battery was a little over 2yrs into a 3yr warranty and I got a full replacement. Donovin was excellent at quickly changing out my battery so I didn't have to get my work clothes dirty during the lunch hour. The whole process was less than 15 minutes. Amazing customer service once again.

Customer service was awful. I had a battery replaced two weeks ago on a Thursday morning and the…read moreguy who helped me refuse to say good morning to me after I said it three times then he snapped and said he needed to plug in a device in my car to keep it from resetting which it did not do because I had to reset my Sirius stations again. He replaced the battery and walked away, leaving my hood up and never said I was ready after he did not come back I closed my own hood, and for some reason, I found a cigarette butt stuck inside the top of my car, which was not their prior to stopping at the store for the battery. I felt very uncomfortable and invisible by this man.

Love it here! Amazing customer service from Jordan every single time! He is very professional and…read moreknowledgeable.

Declined services, told couldn't order parts over the phone even with a repair shop account. Was…read moretold to call other stores then was hung up on. Taking business else where.

Needed washer fluid and Maria was so kind to fill my tank and then give me more from some that was…read moreleft over from another customer!! Great service, very friendly and so helpful!! My go-to from now on!!! Thank you for such great service!!

My son's car wouldn't start when he was in Chandler yesterday. We live in Arizona City, so he…read morepanicked right off the bat, feeling stranded. This is his first car, was his first breakdown, and he has only been driving for 2 months. After a few minutes of calming him down and directing him towards our insurance's road side assistance, I asked him if he had any water because it was hot outside and I imagined it was getting really hot in his car. The assistance was at least 30 minutes out. He said he had already drank all of his water and that he would walk to find something to drink. Low and behold, Auto Zone #02769 was just around the building from where his car was parked. He went inside and asked for help. I didn't catch the name of the associate that helped him, but I want to thank that gentleman from the very bottom of my heart. As a Momma Bear, when my kids are scared, I get emotional, no matter how old they are. There wasn't anything that I could do to help my son, but Auto Zone came to his rescue. Thankfully it was just the battery. I asked the associate if he would take a credit card over the phone for the replacement and he said sure. The purchase was flawless, the installation was very quick, and my son was back on the road in no time. When he got home last night, I gave him the biggest hug. Thank you SO much for helping my son in his time of need. I have always trusted Auto Zone in the past, but now they will be our forever go to for all of our car needs!

great service came in under budget…read moregives back to the community what more can you ask for Great job!!!

Dustin the owner is awesome! Hands down the best auto mechanic/tire shop in the Valley! They do…read moreamazing work and a fraction of the cost at a dealership.

Thank you Adrian for helping me out!! He went above and beyond, great customer service too!read more

Came in to purchase some oil and filters. Jeremy assisted me. He made me feel very comfortable…read moreasking any questions I had. He was very welcoming and helpful. He managed to welcome and let other customers know they'd be helped shortly all while assisting me at the same time. Some of the best and authentic customer service I've ever received. Thank you, Jeremy!

Least helpful autozone I've ever been to, all 3 employees who were working on 4/15 at 10:30 had no…read moreinterest in asking if I needed help finding anything and when I did ask just pointed at a wall and then took forever to come tell me they actually didn't have any of that product in stock that the website showed they had 2 of.

Of course coming to an Auto Parts store is typically stressful because that means something is…read morewrong. So today we had a coolant level low pop up, which obviously made me panic. We wanted to make sure to get the best product for the best life, we were greeted by the kindest man Gabriel. Gabriel was so funny and so helpful! He educated us on what we needed and even gave us a ton of good laughs. He was super reassuring it is common for a light to turn on, it just means you gotta top it off! he is awesome!

Purchased a new Travel Trailer. The iconic Airstream (Aluminum Body) brand…read more It's everything I'd always wanted & expected for those who want to 'explore' our great country in an adventurous spirit. - Periodically, you're gonna need some tune-ups and this same dealer is the place for Customer Service extr

We found a used Diesel pusher, called and spok to Tom he said still available. They have had it on…read moretheir website for over 3 months. We spoke with finance he asked if we could make it in before end of month, in July. We told him we would make that happen. The finance guy stated he would let the front end know we were coming in on Wednesday, this communication all happen a week before. We are coming 4 hours from Chandler so we headed out on Tuesday, July 28. Half way through our travel we get a phone call from asking us to wait and come out on Saturday. We let hiim we were helf way in our travels so we were not turning around. We told him we would be there wednesday moring. We get there Wednesday morning 9:00am, the coach was in the back and they were cleaning it, we were rushed through and into finance. We agreed on terms and monthly price and signed documents. They had done no repairs on the coach they waited until Saturday to fix the windshield, smog and panel repair. We had told them we need to leave by 12:00 because of traffic and the 4+ hour drive. At 3:00pm the coach goes to the staging area and the service tech comes in and can not figure out what connection he needs for the airhose to staple the paneling down. At that point we said stop we will fix it that was at 4:00pm. We get home at 9:30pm and go to bed. We get up the next morning and want to take a look at the coach. The steps would not come down so we had to fix that. We put the awnings out and they need repairs. The microwave is not installed correctly so the door opens up and the glass plate flys out. THe refridgerator was dirty so I thought, no it was rusted and black mold. The leveling jacks have a wiring issues it beeps telling you it has a wiring issue. The gas doors have no key so the dealership forced it open yesterday to fuel it and did not tell anyone. The driveside mirror is broken and shakes. The paneling is falling in 2 locations. Then the finance guy calls and says "The interest rate is better but your payment is higher because the terms are shorter" WHAT! The finance guy did not read the document correctly so the contract is null and void. We told him you need to figure this out. The Sales manager Lynn calls and we let him know we will take the coach with a $10,303 reduction because of all the issues. He said he would get back to us, they then agreed to that. Next day we went to pull the coach out of storage and the from dash air conditioner does not work. That was it we called them and told them to come get the piece of shit and refund our deposit. They came and got and refunded the deposit that was given to them on credit card over the phone, but the cash we gave them in person we still have not received. We were told by Tom that when they come to pick up the coach the driver will have the check, he did not. When I call they say the check is in the mail, it is not. I called their Controller, Colleen she said the check needs to be signed and the owners will not been back in Chandler until Monday the 17th. Still no check and I have USPS informed delivery and it does not show a check on the way. I have left messages for Colleen and no return call. All we want is the balance of our deposit.

I just wanna say thank you to Jonathan. He went above and beyond. Great customer service and…read moreknowledgeable. He helped me put my new air filter I purchased in seconds. Always with a great attitude and smile. Thank you Jonathan. I will recommend this location to family and friends. Keep up the good work Jonathan.

They had the part I needed when others had to have it shipped in. I had no time to wait!read more

I wanted to get a surprise for my boyfriend for his birthday. I wanted to take it to the next level…read moreso I was thinking of creating some custom rims for his truck. I called Tyler and told him about my idea, and he said that he could do it. I got four custom rims from Tyler and they turned out beautiful. When I gave them to my boyfriend he was shocked. He didn't know what to say, and loved them. Thanks Tyler and the rest of the team at Truckwurx for everything!

These guys are awesome!! Tyler and Cory went out of their way helping me out with my truck, this is…read morefor sure a one spot shop. if you're looking for a shop that does it all for your truck check these guys out. They will help you make your truck look bad ass from lifts, wheels, light systems, performance upgrades or just maintaining all your vehicle needs.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.