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    Dûe Pompeii Salon

    4.7 (275 reviews)
    ModerateHair Salons
    Closed Closed

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    Response time

    1 day

    Response rate

    100%

    Services - Dûe Pompeii Salon

    Applying hair extensions

    Bridal hair services

    Color only

    Dûe Pompeii Salon Photos

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    Recommended Reviews - Dûe Pompeii Salon

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    Entrance
    Lynnann W.

    What an awesome experience!! From the moment you set foot in the salon, you can feel the positive energy. It's bright, beautiful and modern. Tina warmly greeted me, I was offered a glass of wine and a very comfortable lake view until my turn. What's not to love?! Thereafter, JENNIFER! Don't hesitate; you want her for hair advice or decades of experience in color, cut, and styling! Love her and the results. This place is the whole package and a treasure!

    Kandace U.

    Stopped by this cute salon in Mission Viejo. My daughter was having some photos taken and I wanted to get her hair curled. This salon was beautiful and on Mission Viejo Lake Tina did a great job curling my daughter's hair. The salon was beautiful and very inviting highly recommend.

    Diana did great at correcting my previous color (not done at this salon). She is highly recommended!
    Kathia D.

    Diana color corrected my previous color ( done at another salon) She really cares about the health of your hair and is honest with you about the process. The salon is super cute and the view is everything while you get your hair done.

    what I asked for. (My natural color)

    Update- I appreciate that the owner of the salon said that she tried to reach out to me. Unfortunately, I don't have any missed calls from an unknown number nor do I have any voicemails from anyone at the salon. Also, this was not a simple "miscommunication". I specifically said many times at the beginning of the appointment that I only wanted green or grey toned products and no blue or purple additives to any of the products put in my hair. I said that it would make my hair turn, reddish, and only green or gray would give it the ashy color I wanted. When I reminded my stylist of this after she colored my hair, she replied that she did not put blue or purple, she "only put violet". That is not a miscommunication. That is a direct contradiction of what I asked for. And considering I was publicly humiliated and physically escorted out of the salon, there was really not an opening for me to handle this matter privately. Luckily, I went to a different salon yesterday and after six hours and $600, they were able to fix my hair. This whole ordeal has been an absolute disaster. Shame on anyone for trying to place the blame back on me. Original post - I waited a day before writing this review because I wanted to make sure I was being fair and factual. I understand that mistakes can happen in hair color, and I truly did not want to negatively impact anyone's livelihood. In fact, if the situation had ended professionally, I likely would not have written this review at all. However, the way I was treated at the end of the appointment left me extremely upset and uncomfortable. Before my appointment, I very specifically explained the color I wanted: a very cool, natural mushroom brown with subtle highlights. I also clearly stated multiple times that I cannot use blue, purple, or violet-based toners or dyes because they pull extremely orange/red on my hair. I explained that I only do well with neutral, green, or grey-based tones. After the color was processed and shampooed out, the stylist informed me that she had used a violet-based formula, the exact type of tone I had specifically asked her not to use. When I reminded her that I had repeatedly said no blue or purple tones, she responded, "I didn't put blue or purple, I put violet," which was frustrating because violet is still within that same color family I had explicitly asked to avoid. To her credit, she did spend time trying to correct the color, and I appreciate that effort. Unfortunately, the correction did not resolve the issue, and the final result was significantly warmer/redder than what I requested. At that point, I no longer felt comfortable moving forward with the haircut or full blowout because I had lost confidence in the consultation and communication process. I left with wet hair and planned to speak with the owner about what would be a fair price, especially since not all services were completed and I now have to pay for corrective color elsewhere before an upcoming trip. What upset me most was what happened at checkout. While I was calmly explaining that I wanted to discuss pricing with the owner and still believed the stylist should be compensated for her time and effort, the stylist suddenly raised her voice in front of multiple people, told me to leave, and accused me of intentionally trying to get free services. I was shocked and embarrassed. Up until that moment, although we clearly disagreed, the interaction had remained cordial. I never asked for free services. I simply did not feel comfortable paying full price for incomplete services and a color result that directly contradicted the instructions I gave during consultation. Again, I understand that color corrections and miscommunications can happen in this industry. What made this experience so upsetting was not just the color outcome, but the breakdown in professionalism and the public accusation that I was trying to "steal" services. I am now scrambling before my trip trying to get my hair color corrected. I wanted to leave this review to warn others, not to get this stylist in trouble. But she has to know, its not okay to shame customers when they question services or payment. What a huge disappointment. I am attaching a picture of what I asked for, and what I received.

    Nicoel I.

    Amazing visit with Diana!!! She always understands exactly what I want and it always looks and feels great. Diana is so talented. Location has wonderful views of MV lake. Highly recommend!

    Catherine B.

    I'm absolutely in love with my new hair! I wanted a fresh look, so I decided to chop it and lighten it up with a balayage. The only problem was that my previous stylist had retired--but a friend recommended Due Pompeii, and I'm so glad they did! It was super easy to book, and the entire staff was friendly and kind. Kylee did such an amazing job--I've been getting nothing but compliments!

    After photo

    What an incredible first time experience! Nafi brought my hair back to life and another stylist did a horrible job. She saved my hair and brightened it to the level I actually wanted!!! She protected my hair and the shine and bounce is to die for! I will forever go with her!

    I've been going to Anita for years, she is an actual artist when it comes to any color. I've been platinum blonde and now brunette. She is amazing and my hair grows so fast because of her. I highly recommend Anita for any of your hair needs. I will add photos of my blonde and brunette hair for reference.

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    8 months ago

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    3 months ago

    My mom and I both go to Due Pompeii and Regina does an amazing job for both of us! Relaxing and a great view! Reasonable prices.

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    5 months ago

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    Olesya R.

    Amazing review, thank you! We look forward to seeing you again soon

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    10 months ago

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    9 months ago

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    6 months ago

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    7 months ago

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    6 months ago

    Diana always dyes my hair beautifully and the color lasts super long!! Love her so much

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    1 year ago

    Great customer service and excellent experience - no lengthy waiting time - very friendly staff as well

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    Page 1 of 7

    Ask the Community - Dûe Pompeii Salon

    Do you cut both men and women?

    Hello. Yes we do provide cuts for both men and women. There are a couple stylists who do more men's cuts so we can make sure we match you with the appropriate person when you call in. Thanks!

    Hi, would you be able to fix patchy hair color from a previous dye? Thank you 😊

    We might. It called color correction. Come for consultation first. 949-855-2214 Salon One on lake… 

    Do you have a colorist that is experienced in transforming/color correcting box dye black to natural light brown?

    Unfortunately, black is impossible to rid off. It will be a lots red undertones and if you are ok with that. It will take a while to get you in light brown. Black is the most difficult dye to work with.… 

    How much is women haircut with Gigi?

    Gigi is not working here anymore. Please call salon 949-855-2214 and request great stylists for your haircut. Salon One manager

    Hi there, how much are you guys charging for layer's cutting?

    From $80 to $90! Also depending from the stylists education and levels of experience. If your hair… 

    How much is it for a cut and style?

    In average $85.

    How much for balayage and hair cut?

    We don’t quote without seeing your hair. Depends how is dark or light your hair is . And how long your hair is and what is your final results are you looking for. It will be… 

    How much is your volume root perms(:?

    We don’t perform this service

    How much for a Brazilian blowout? My hair is medium length pretty average thickness

    How much is a women's trim?

    View All 16 Questions

    Review Highlights - Dûe Pompeii Salon

    I think Svetlana is talented and has that extra something skill that makes her cuts work flawlessly.

    Mentioned in 54 reviews

    Read more highlights

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    Taylor is amazing. She does beautiful work with color and cuts…read more Can't say how happy is I found this salon and Taylor in particular!!!!

    My family just moved to the area and I found this salon on Yelp. The front desk was super kind and…read moregenuine with listening to my needs and recommending the appropriate stylists. I took a look at each of their instagrams and was lucky to schedule with Kate! I refreshed my grown out blonde balayage while keeping more of my dark natural hair for dimension, and decided to stay warm to match my skin tone. Kate was super attentive and thoughtful, and made recommendations that only a professional hair stylist would think to make. I was like yes yes yes! Finding the words for me! Kate was paired with assistant Avery, and they were a super team in getting the project done. I usually sit in a salon for what feels like the whole day, but this was actually done in just the afternoon and I was able to go to an evening activity with my husband and son, same day!! I loved talking with Kate and Avery throughout the project, they felt like automatic friends full of love and support. The salon itself was super cute, I loved the take on it being a "house", I got to sit in the "living room" while my hair was processing which the couch was SO comfortable, it felt like I was chilling at home, which is exactly the comfort you want when you're doing a big project. Thank you Kate, Avery, and The House!!I love my hair!

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    I've been here before to get my hair cut and I remember it being a positive experience so I came…read moreback for another go around. I messaged ahead (on Yelp) about availability and got a quick response confirming I could come in right away. When I arrived, I signed in at the front desk and was offered water while waiting only a few minutes before being called over. I explained that I wanted about six inches cut, but still keep my long layers with a v-shape in the back. The stylist totally understood the assignment and got right to work, cutting with rapid precision and confidence. The whole session took about 15 minutes, which was surprisingly quick and perfect for someone like me who doesn't love sitting in the salon chair for too long. Overall, I'm really happy with the results. My hair was cut like I expected and pricing was more than reasonable ($35). I'll definitely be coming back.

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    I've had hair extensions done before, but with my hair texture, I've always found it difficult to…read moreget that seamless, natural blend. Riri at Salon by Riri completely changed that experience for me! Riri herself took her time and paid such close attention to making sure my natural hair texture and color blended perfectly with my extensions. The result is absolutely beautiful and so natural-looking. I have genuinely never felt as beautiful and confident as I did sitting in her chair. If you're considering hair extensions and want them done RIGHT, this is the place to go! I can't recommend Riri enough!

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    Dûe Pompeii Salon - hair - Updated August 2026

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