Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

I had a project and used Ralph's services again this year. He did an amazing job cleaning the…read moreducts again. They needed a touch up. He also installed our new stove vent and faucet in the kitchen. Ralph is kind and professional and will get the job done. Thanks again Ralph!

Ralph from Dirty Ducts is a true professional! I was looking for someone to clean out my ducts and…read moreafter contacting a few other companies who gave me quotes that were through the roof Ralph came back moderately priced. Rarely do you see an owner of a company do his own work. Ralph and his assistant did the entire job in a few hours and I couldn't be happier. He also pointed out some other issues which need to be addressed. I will be using him again as his work was impeccable.

Thank you for helping my mom out today in New Hyde Park area. So timely and great service. We got…read moreto enjoy the cool apartment after all.

service & quality, value was what I got ! thanx guys! happy camper i will be this summer !read more

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

I have been using Kyle, the owner, for years to help me out with any air conditioning problems…read more He's always been able to service it for me. His prices are extremely fair and very honest. He originally installed my central air, over 15 years ago and still going strong. Kyle also put a mini-split in my basement , that runs great. I would highly recommend him without any second though.

Professional, reliable and priced right. From the first visit by Tom, to installation of my new…read morefurnace, we were impressed, satisfied and can't think of one negative thing to report. The work and equipment was exactly as stated on the estimate. Office personnel were kind and helpful. Installers were professional, answered questions and considerate. They even cleaned up to the point where you didn't even know they were there. Simply call the office ask for Tom and you will not be disappointed.

This company installed our air conditioning system, so when it stopped working, we naturally called…read morethem for help. Unfortunately, the customer service we received was incredibly disappointing. The representative I spoke with stated that she was the owner, yet she was rude, dismissive, and unprofessional throughout the conversation. When I pointed out that she was being rude, rather than trying to resolve the issue or offer assistance, she hung up on me. When your air conditioning is down, especially during the summer, you expect the company that installed your system to stand behind their work and treat customers with respect. Instead, we were met with hostility and a complete lack of professionalism. If the person representing the company--and identifying herself as the owner--treats customers this way, it says a lot about how the business operates. Hanging up on a customer is unacceptable. Based on this experience, I cannot recommend this company and will be taking my business elsewhere. Since we were unable to get help from the company that installed our system, we were forced to pay another HVAC company to assess the issue. Their technician found melted, burnt electrical wiring in the system and due to the high heat the screw welded to the metal. We are fortunate our house did not burn down.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

Mike installed our central air last year professionally,…read moreneatly and fast. Had got other quotes from various large companies that made it sound all complicated. My friend had a company that left behind a dusty mess. I had put down plastic on everything expecting a mess but there was no need, barely a spec of dust left behind. We had a beautifully cool and quiet house last summer. Just had Mike back for the tune up and we look forward to the same cool house again. Cant recommend enough!

It was a pleasure having Mike from M&P come by to evaluate my central a/c…read more He came by the day after my call. He was very professional in evaluation, going step by step throughout my system. Unfortunately my unit is 18 yrs old and needs to be replaced. I will definitely be having Mike do the replacement.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably…read morerunning. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home.