I always buy my appliances from Yingst. They are a family run business with good values and…read moreawesome customer service. The delivery team is also amazing. Love the competitive pricing too.

Spoke to them on the phone and he told me you get what you pay for. I told him I paid the same…read moreamount that he was charging. I was trying to get some help and he was rude.

I don't write reviews lightly, but Oceanside Appliance earned this one…read more Our refrigerator had been down for five days. After waiting those five days, I learned that the first company I contacted still could not provide an appointment for another two weeks. That may work for some situations, but not for a refrigerator that was already down. I also contacted a couple of other repair companies and found myself spending far too much time dealing with automated systems without ever reaching a real person. By comparison, Oceanside Appliance was refreshingly easy to contact. Whether through their website, email, or phone, I was able to quickly get information to someone who listened and responded. At 4:30 PM, I contacted Oceanside Appliance and provided the model number, serial number, and a detailed description of what the refrigerator was doing and not doing. Hector took the time to review the information and make sure Wade had everything he needed before the appointment. Based on the symptoms, they were already thinking ahead about possible causes and the parts that might be needed. The next day at 3 PM, Wade texted that he was on the way and arrived exactly as promised. From the moment he arrived, it was obvious I was dealing with someone who knew what he was doing. He listened, confirmed the symptoms, quickly diagnosed the issue, and, most importantly, came prepared. Because he had reviewed the information beforehand, he had already brought the parts he believed would most likely be needed. Fortunately, he had the correct parts in his truck. There was no need to order parts, no return visit, and no additional delays. In less than an hour, the repair was completed and the refrigerator was back in service. What impressed me most about Wade was his professionalism, efficiency, and respect for the customer's time. He wasn't interested in wasting time or creating another appointment. He came prepared, solved the problem, and got the refrigerator running properly again. The price was fair, and I was more than happy to pay it considering the level of service, preparation, and quick resolution. Before leaving, Wade gave me his card and told me to call if there were any issues the next morning and they would come right back out. Fortunately, there was no need. The next morning the refrigerator was holding a steady 34°F instead of the 49°F it had been struggling to maintain during the previous five days. What really impressed me was what happened afterward. As I was preparing this review, I received a follow-up message from Mike checking to make sure everything was still working properly and asking if there were any issues or anything else they could help with. That kind of follow-up service is becoming increasingly rare and speaks volumes about how they treat their customers after the job is done. Thank you to Hector for making sure Wade had the information he needed before the appointment, a special thank you to Wade for the kind of service customers hope for but rarely receive anymore, and to Mike for following up afterward to ensure everything was still operating as it should. In a world where good customer service seems harder and harder to find, Oceanside Appliance reminded me what it looks like when a company communicates well, prepares properly, shows up when promised, follows through, and gets the job done right the first time. Highly recommended.

1 star. Bait-and-switch pricing, and an owner who hangs up on you…read more I requested a quote. Mark quoted a flat $80 inspection fee, then followed up with a separate message advertising $30 off. Nowhere did that message say the discount was conditional. So I booked expecting $50. The tech showed up -- genuinely professional, no complaints about him at all -- and then told me the $30 off only applies if I go ahead with the repair. That is not what I was told. I paid the full $80 because I wasn't going to argue with the guy doing the work. I messaged them on Yelp to say the wording is misleading and should be fixed. What I got back was a phone call from the owner telling me *I* failed to read and understand his messages. When I pushed back, he hung up on me. And here's the part that stings: I'd seen another reviewer complain about the exact same thing before I booked. I dismissed it. That was my mistake. It's a pattern, not a one-off. If your promo needs a phone call and a lecture to explain, the promo is the problem -- not the customer. Take your money somewhere the price is the price.

Today was a ruff day, however now I can write a review for exceptional Service…read more Waited all day for my fridge from Home Depot. The driver called and yelled we cannot find my address and canceled my delivery and hung-up the phone. When I called the Manager at Home Depot she said there is nothing they can do to deliver the fridge. I've been without a fridge for 1/week. I will never buy any appliance at Home Depot again, awful customer servcie. They did give me a credit for my 3,000 purchase. I called Pacific Sales and Blake answered the phone, He took charge for finding me new fridge. Eric had help me a few months ago with my remodel of my bathroom "What a guy"!! Beautiful remodel! Pacific Sales in Carlsbad is top notch along with the team. They found a solution for me to have a beautiful fridge and will send someone out to make sure the day before, that the fridge will fit and if does not they will send my second option at no charge. I adore Pacific Sales, there employee's go the extra mile. Be sure to ask for any of these nice men and they will guide through your journey. Truly, all the employee's are exceptional, so grateful! A Big shout out too: Blake, Daniel, Landen Thank you for turning awful day to a wonderful day!! Cheers to you all, sure hope the ownership knows how lucky they are to have each and everyone of you. The gal at the front always has a smile and makes people feel very welcomed (sorry do not know her name). Best, Nancy

The service from Arthur and Aurora was top notch. Sadly the…read moreprices are very very expensive so we didn't purchase much. Beautiful items though. Will definitely be back if we win the lottery.

Quick service- and good value. I've used them multiple times and referred to my neighbors!…read more Thank you!!

I've used Angelic Appliance Repair three times over the past year--twice for my washing machine and…read moreonce for my dishwasher. Each time, the technicians have been honest, trustworthy, and great to work with. It's refreshing to have an appliance repair company you can feel confident calling when something goes wrong. Highly recommend!

We're new to Ferguson. What a beautiful showroom! The people at the front desk have been so very…read moreaccommodating and helpful as well. This place gives you so much inspiration, and you can even slip into a full bathtub to try it 'on'. Haha I've been there twice now and worked with Tara both times on selecting bathroom fixtures/colors/textures etc. She is so knowledgeable and has saved us so much time trying to figure out the website and how to build our project as well as how to order everything. She's super honest as well and doesn't try to upsell. She also has great suggestions and has made our lives dramatically easier. Ferguson has so much to choose from, including hundreds, maybe thousands of items not on the floor, but in different colors, sizes and formats. Even their signature line is amazing - and so well priced. Plus most everything is under warranty and if an item gets damaged upon receipt or in transit, they'll stand behind it. I love that. We're still in the process of choosing everything, but I wanted to write this review now since we're heavily working with Tara and appreciate her input so much. I'll update this when our projects are done.

I was trying to get a bathroom sink. Try to get a knowledgeable sales person! They don't exist at…read morethis place! No one returns phone calls, no one responds accurately with specific information IF they even respond at all. The worst.

Eugene was amazing. He was a good communicator, showed up when he said he would, quickly diagnosed…read morethe problem. Was very honest and upfront about the cost. No added charges. The day the part came he let me know and was available that afternoon to fix the problem. He was very informative. He showed me how I need to clean the back of the refrigerator so I didn't have any further complications in the future. I will be saving his info to use him again in the future. I have a Samsung refrigerator.

Replied to my request for Dryer repair very Quickly! Arrived on time, very friendly and…read moreprofessional! Fixed my dryer at a great price ! I highly recommend!! Joe G!

Great non intimidating store where you can get appliances at a decent price that may have a few…read moredings and dents. I spoke to Tim, one of the sales rep, on a few occasions, and he was great. He told me that none of the items are refurbished or used. They are all brand new with a cosmetic defect here or there. That's it. In fact, some were so small that I couldn't find any issues with them. I saw some really good deals and some "OK" deals. When I spoke to the store manager, she said they were negotiable despite the price tag, which I thought was great. Ultimately we got a great deal at Costco, so we didnt end up purchasing anything from here, but I recommend it if youre trying to save hundreds and ok with small, sometimes barely noticeable cosmetic damage. Just make sure you look up the model number online to compare what it's being sold new. Some of the items weren't competitively priced.

I cannot recommend this place. We bought a oven/range and from day one. It was a piece of junk. We…read moretried to tell the store about it and they're like oh no out of our hands. You have to go through #Warranty the thing burnt my food from day one and they did nothing to help me out. I'm six months in. I've already paid $99 to the #Warranty people which doesn't seem right. They want another 99 and I can't even get a hold of the #Warranty people and the shop will not make it right if you want to get ripped off and be sold junk then shop here.

The service was next day, on time, well priced and extremely professional…read more Work quality is on point and I would highly recommend The Appliance Pros.

Horrible experience. They were extremely responsive to take my call and get back to me, but then…read moredidn't finish the job. They came out last Sunday, took a part to my washing machine. Came back Wednesday evening but didn't install it correctly so I have now been without a working washing machine for 8+ days. Super unreliable and didn't fix it correctly the first time. Has told me every day since Thursday he was going to come out and fix it. Keeps telling me he'll be here soon, then when the afternoon comes tells me tomorrow. I actually liked the guy and got along with him, but I feel completely disrespected by this lack of urgency. I have two kids and not having a washing machine for 8+ days is extremely inconvenient.

We called to get help with our oven because it was not heating properly. I initially messaged…read morethrough Yelp, and it was very easy and clear to set up an appointment. Daniel let me know when he was 30 minutes away. He was very efficient and friendly. He was able to identify the issue and fix it right away. I appreciated the time he took to show me what was going on and explained what he was going to do. The repair was reasonably priced and way cheaper than buying a new oven!! I will definitely be using this company again and will recommend it to my neighbors.

Daniel was amazing. Very prompt and diagnosed the problem with our refrigerator accurately. He…read moreordered the parts and fixed it very quickly. He is extremely polite and a pleasure to work with. I will definitely use his services again.

Igor was on time, and polite while fixing our washing machine, answering all of our random…read morequestions along the way. If you go ahead with their quoted work, they apply the $75 consult fee to the whole job, which is nice!

Edit to my original review: the company made it right but it took a week and many phone calls/texts…read moreto finally make it happen. I think we may have had a flukey experience since this company came recommended by a friend and they had a great experience. Igor was great (he is the senior technician that finally came out after many complaints and frustration). Maybe request him from the get-go to have a better overall experience. I wish I could give 0 stars. Avoid this company at all costs. This was one of the most frustrating experiences I have had trying to get my washing machine fixed. Our washer wasn't draining so we called Steve's appliance repair and they sent out a technician next day. He said needed to order a part and would come back when it arrived. 2 days later he came out and "fixed" the machine, but the first time we used it, it was still having the exact same issue. I called them 4 times over the course of the next 2 days to see when they could come out again and each time they said they would call me back... never did. I finally karen'ed them on the phone and they agreed to send someone next day. Well guess what, it's next day and they just called to say the technician is sick and they are not sure when he will be able to come out. They are offering no solution, and when I requested that they just close my file so I can use another service, they said no. We have now had a broken washer for a week and after many phone calls and texts, I am beyond frustrated and will never use this company again.