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    Econo Rooter

    4.7 (84 reviews)
    Closed 8:00 am - 9:00 pm

    Services - Econo Rooter

    Plumbing inspection

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    Review Highlights - Econo Rooter

    Last night after dinner I found our main sewer line was clogged, I called Sam at Econo Rooter at 7:30pm.

    Mentioned in 54 reviews

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    Bellows

    Bellows

    4.6
    (247 reviews)

    Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

    The response they made to my "accusations" makes sense, it's important to report every review and…read moretry to have it removed by claiming it is not an actual experience. I am adding a screenshot of the appointment confirmation. You obviously didn't check your records very well because the work was done in March 12, 2021, and you were out recently on May 7, 2026 to give me an estimate on the warranty repair. And I am not anonymous, that's a real photo of me. Dan was really nice -- I have no issues with Dan, more the install. You guys have been out to several of my properties and business for estimates.

    Roca plumbing

    Roca plumbing

    5.0
    (30 reviews)

    I recently had a very positive experience working with Arreaga Santos Plumbing on a complex…read moregasoline project The project involved relocating our gas meter by PG&E and prior to that we hired Arreaga as a certified plumber to extend the gasline to the proposed location of the gas meter and to obtain the City approval. He also needed to return after PG&E work to do the final connections. During this process, communication and coordination with Arreaga went very smoothly. Arreaga demonstrated proficiency in his work and paid close attention to detail, resulting in a meticulously executed job. I highly recommend Arreaga Santos Plumbing for any plumbing project and will certainly use their services again for future needs.

    Arreaga came to our home just hours after we called him for…read more a leak under the kitchen sink. I mean, that kind of response time is really unusual. He repaired the leak - even as he did not have the particular part needed on his truck. When I looked over the repair - which involved the installation of a new drain - the quality of the work was obvious. There was no mess left behind. Arreaga's fee was quite reasonable - especially in view of the extra time required to secure the necessary part. If you call most plumbing companies on a Friday afternoon because of a sudden leak, two outcomes are likely: (a) the repair will not be performed until the following week, or (b), this will be an emergency repair charged at a much higher rate. Yet, Arreaga came to our home, and finished the repair around 6 PM - with no surcharges. Arreaga Santos Plumbing is a breath of fresh air. Highly recommended.

    Econo Rooter - plumbing - Updated June 2026

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