Jerry is phenomenal. He is knowledgeable, honest, efficient, and enthusiastic. In addition, Jerry took the time to answer my questions, provided me with helpful insights, and educated me on "pests" seen around my home. He is hands down the best technician that has serviced my home. It would be great if all service technicians (in ALL trades) took the same customer approach. 5 Gold Stars, Jerry! Great job and thank you. read more

Colton did a fine job treating the exterior of our home on 1/20/21. We had no problems and he spoke to us before he started the treatment to see if we were experiencing any specific problems or insect sightings. He was very professional and did a great job! read more

Do not use this company! The majority of extermination companies offer services without a contract. This is a scam that locks you into poor service for 12 months. In order to cut ties with this greedy, underhanded company I am going to have to pay $175. Consider yourself warned. Many competitors to choose from, do yourself a favor and find another company to do business with. read more

I fired two pest control companies before we found EcoShield and now couldn't be happier. Very thorough service every single time. Notifications and reminders, along with emails to let you know which tech will be coming by - including a picture. Flexible scheduling to fit what works for you as a customer. Highly recommended. read more

Jerry Welty provided my service today. Jerry was friendly, professional, helpful and thorough. We've been very happy with the bug/scorpion services for the past 4+ months and look forward to seeing the difference this spring. read more

Jesse did a great job today. Got in, got out, was thorough, friendly and professional. Thanks Jesse.

About a year ago we switched from Orkin to EcoShield here in Arizona. It was a great move. We were introduced to this company at our home in Chicago and then through conversation I come to find out the company was out here in Arizona so I made the jump at both of my homes. The guys that come out to the house are so thoroughly and are never in a rush! Today, in Arizona, we had Jerry Welty come out. We just moved so it was the initial visit. Like I said before, super thoroughly! Great communication! Not to much the end result of no pest in or outside my home! I highly recommend this company!! read more

EcoShield always does a great job and is always very courteous, professional, and thorough. They have always been responsive to all our needs and questions. Thanks for an OUTSTANDING job! read more

We have been in our new home for 9 months now. We called when we came across expected pests due to a new build. Ecoshield came out and took care of it. We had some spider issues the first couple months. We were reassured there should be no further pests. We have had zero! Ecoshield has done a great job. They also brush away any webs found outside the home. We have flexibility in scheduling every other or month or every three months. Very satisfied! read more

Very unhappy. I have more scorpions now than before I even had pest control. I can't even get ahold of them to cancel! Don't go with this company. read more

I've been using Ecoshield for a couple of years now. They make it pretty easy to schedule appointments, since they proactively reach out to plan them. I'm appreciative that I don't have to remember to do it every month. When I happen to be home when they come to treat, the techs have always been helpful and polite and happy to talk about issues. They take extra special care to get rid of the spiderwebs on my kids' play fort, which I appreciate. However, even with Ecoshield, we still see scorpions inside our house regularly. Every time I've complained, Ecoshield has been quick to offer a re-treatment, but my schedule is so busy that it's often more trouble than it's worth. I wish they would just kill the scorpions the first time around. read more

It's very possible that this is a good company however their sales tactics made me really nervous. They came to our door unannounced and were pushy with getting my information and locking me into a contract for a year. They returned a 2nd time in the same night. They told me that they wouldn't spray without my permission. Two days later they show up at my house although I didn't give permission and they woke my sleeping daughter up which is very frustrating. The tech had a contract in hand ready for my mom to sign. read more

Wonderful service. Tech was professional and kind. Appreciated the advice for pet interaction following the service

Did not stick to there sales and technitions sales promises. I feel ive been lied to to get in a contract now im stuck paying it. The managers response was ill make a note of it. Dosent do much for me... read more

Do not do business with this company. They immediate try to put you into a contract and make sure to leave out there's $150 cancellation fee even when asked. Speaking to Jack executive manager in Phoenix is pointless but he agreed they should have gone over the contract better but wouldn't waive a cancellation fee. They never took care of the fruit rat in the back yard they were told about. I still found pests living happily around my property. Not a moral company to do business with. read more

My house got sprayed for bugs a few weeks ago by Colton and I haven't see any bugs since he did a great job and he was so nice too!! Definitely recommend EcoShield read more

I found a fairly alive scorpion in our master bathroom and I called to get a treatment done. I wish it could have been done that day but they came the next day. Matt came to do the spot treatment. He asked questions and addressed my issues. He seemed very educated in his profession and I appreciate him taking time to address the questions I had. Thanks, Matt S! Overall I feel like the spray they use is very effective. It definitely makes me more at ease with my two small children. read more

Since we changed over to EcoShield we have had great service and no bugs. Keep up the good work! Very polite and excellent service.

These guys are awesome! They do a great job; since I signed up for their service, I have yet to see a bug in my house, I've seen a few outside my doors, but not alive. And they have only treated the inside of my house once. All the treatments since have been on the outside-seems to be doing the trick. Love their technicians too-all have been very nice. read more

Mathias Curtis from EcoShield does a thorough job treating my property and is very responsive to treating particular areas I request. He is very polite and professional. EcoShield always provides plenty of advanced notice before treating my property and their technicians always shows up within the time window provided. read more

Daniel and Deion performed my initial service today. They were both professional and thorough, spending a good bit of time explaining the process and reminding me to call if there were any pest problems as their service is fully guaranteed. read more

When EcoShield sent an experienced tech to our house, we were very satisfied. But that was seldom the case. Our house is under contract for one hour of interior and exterior spraying and de-webbing. This morning, the tech was here for about 10 minutes and never even rang the doorbell. He sprayed the front of the house only, then left. Save yourself the hassle of hoping for the rare "good" tech and either get another company or just do it yourself with some Ortho Home Defense spray from Home Depot or Lowe's. Be wary of 5-star reviews for this poor service. read more

I am a new home owner and the salesman told me there were scorpions in the area. I signed a contract with them and then found out from the neighbors they have never seen a scorpion in this area. They also came to spray and sat in their truck for about six minutes and then drove off--no spraying. I explained to the bank I had been lied to and they cancelled the payment. Now they are sending me another bill. read more

Once again this company is out in our neighborhood. We live in a gated community and it clearly states at all entrances 'No Soliciting'. He uses tactics like 'we service your neighbor so and so across the street'. This guy wasn't as rude as the first one but if I see any of these guys in our neighborhood again the police and security company will be notified...AGAIN. read more

Always get excellent service. Go out of their way to address any concerns. Every technician has been friendly, knowledgeable and professional. Highly recommend not only for the exceptional job of keeping pests at bay, but also for the flexible service time scheduling options and professionalism. read more

A salesmen came unsolicited to our door, in a no soliciting community, and proceeded to be pushy and rude. He talked over me as I tried to politely decline. He pointed to my neighbors homes and used their first names insinuating that he was their provider. I would quickly discover that he was rude and pushy with them too. At least four of neighbors had the same report. You picked the wrong street Kyle. I don't use pest control; haven't in over 19 years of home owning. If I was to start, Ecoshield would be the last place I'd go. Your Being "green" is negated by your being RUDE, condescending and deceitful. read more

They use to have 1.5 stars, don't fall for it,Read the reviews, liars, deceitful, if you sign you are entering into a 2/yr agreement.

I wish there was a better way to handle this situation, because I have tried everything else. I also wish there was a Negative star system. I Own 2 businesses and I understand things happen, Its really about how you handle and resolve the situation!!! I had the sales rep, Chase, that stated he was the owner show up to my door. Mind you I have been serviced at this home for Scorpions for the last year, and even though it had calmed, and the ones that I was seeing were at least dying, not fully alive or unaffected, during the summer was the worst it had ever been. So I decided to listen to what he had to say. He explained how on the first visit they do a complete sweep, and flush to cover the entire property, the block walls, the grounds, the trees, all the windows and doors the perimeter inside and out, and that the reason the initial service costs so much is because of this extent and the techs should be here for 2.5- 3 hours completing the interior and exterior. Also explained the program, and the 100% BACK guarantee, and the free reservices. He also stated that for signing up that day he would reduce the fee to $99. I called my husband while he was here, and he stated only give it a shot if that it does not work that we get our Money back in full. Chase stated " I give you my word, Because I know it will work" The schedule was set and the tech came to my home, 56 minutes late, knocked on the door, I let him in to spray, explained to him my concerns with having a baby and please be very complete with the spraying! He was done with the whole service in 47 minutes. MMM, the next few days, I saw many scorpion's very much alive and non effected by the spray, and I sprayed them with my can of emergency spray. I called Chase and told him my experience over the last few days, and had sent him photos of the scorpion activity. He said lets do a reservice in a week, and I agreed. Over the next week, continued to see live activity and sent him photos, Than we had a mouse dropping in my laundry room, that I requested to receive some traps for, They had to schedule an appointment to be sure what I was seeing was mice, and the guy was suppose to leave traps at the same time. He didn't have them, and was going to have to set another appointment to bring the traps and set them. I said just leave them for me and I will set them myself. No one ever came and brought them. The office lady was suppose to call and let me know when another tech would come out and bring them. A tech apparently brought them and set them somewhere outside, which I have still yet to find, and I didn't need them outside, I needed them for the inside in the laundry room. I sent Chase a text letting him know my concerns, and that I didn't understand why this was so difficult. He responded saying he apologizes and its not like I was requesting anything outrageous or out of the norm. He said this isn't how we operate, and to give him a chance to make it right. They were suppose to bring me the items and re spray and the office was going to call, and never did, I sent him a message that said, "I apologize this isn't going to work out No one called me or brought anything, I will just stick with my current company, and to please refund my money and take us off the list.I am sorry this did not work out, just very frustrated." He sent me a text, " I understand, I am very sorry as well. This is not how we do business, and you are not have outrageous demands. Honestly I would do the same. I get back tomorrow, and I will get you squared away and contact you when taken care of" "Thank you Chase, I appreciate that." "I apologize for the frustration we have caused" That was Sept 1, he called me and said he was going to bring the traps aand a check by, and than never did, and Than I text him on sept 8, 9th, 11th, he finally responded, that had been moving, and stated again that he would bring them by, And never heard from him again!!! So I had my credit card company hold the money, and someone from his company sent them a copy of the contract I signed saying this is the policy, bla bla bla, and I never said I didn't sign something, I was just completely LIED to and frustrated. DID NOT receive the service I PAID FOR!!!!!! So now I get to take time writing this nasty review and warning people to NEVER use this company because they lie and make promises and do not follow through! Its not about the $99 he can keep it, but he has lost a customer and any referrals I would have sent their way!!! WARNING DO NOT Trust this company!!! Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Matt is a great tech. Very thorough with his duties and explains everything to a T. I know we always have a great experience with Ecoshield but with Matt, he just makes it better. read more

Matt Sparks was our technician today. We are very pleased with his friendly and efficient service! We highly recommend Matt for your pest control needs! read more

They are doing really good job. I would recommend to anyone. They are very knowledgeable. Reasonable price, good services and effective scheduling system. read more

Excellent company and service We have been using EcoShield for a year and they are always reliable good and we have no issues thanks to them! read more

We have been customers of Ecoshield for several years. We are never disappointed with the service, professionalism and thoroughness of this company! Today our technician was Todd and once again, he did a stellar job. I watched from the inside of the house as he covered every nook and cranny of our backyard. Very attentive and diligent! Thank you Todd and the rest of the staff at Ecoshield for your top notch service. read more

Kevin is such a great technician! He arrived on time and was very friendly, knowledgeable, and professional. Thanks for the great service, we haven't seen any pests since we started using your services. See you in a few months! read more

We switched to EcoShield within the past year or so because my wife was interested in using eco-friendly products for the outside of the house because we have vegetable/herb gardens and fruit trees. They were very cooperative and offered very flexible and variable types of services to fit our needs. On our most recent service, Josh was very professional and courteous. Based on the couple times I observed him working from the window, he was thorough and diligent. read more

Cory Wilson came by my house tried to switch us from our current pest control company bulwark, super knowledgeable awesome dude really went out of his way and gave us the best deal we could possibly ask for. read more

DO NOT TRUST THIS COMPANY. A young man solicited my home after spaying a neighbor's house. I told him I wasn't interested in the service but he told me that I could try their service just one time at a discounted rate and if I liked it I could continue. I reluctantly agreed because I had seen a scorpion at my home a week or two ago. I asked him at least three times to make sure 100% that this wasn't a recurring charge that would happen without my permission. He said no it was not. He said they would call to confirm I wanted them to come out again before they did and that there was no obligation to continue whatsoever. I agreed to give them a try. After they sprayed I saw two more scorpions over the next two months and no difference in the bugs that were on my plants. Two months later I received a text message asking me to confirm if I wanted them to return to my home. I replied that I did not want them to come to my house. The next day, they came to my house and supposedly sprayed while I was gone and left a door hanger that they had been there and they charged my credit card $89. I called the office to tell them a mistake had been made. I had to leave a message with a low level employee three times before I finally got an answer, which was that they always have a 12 month contract. In other words, their salesmen was a complete liar and he bait and switched me. It took several more calls before they finally "let me out of the contract" but they would not refund my money for the unwanted service. I told them if they just made this right and refunded the $89 I would let it go but they would not so I am warning everyone hoping that you do not make the same mistake I did. STAY AWAY FROM THIS COMPANY AND THEIR CROOKED SALES TACTICS! read more

If I could give them less I would. Had this company for a year now only because we signed a year contract! We have seen scorpions every month! They where told when we signed on that they where not to enter our property without us being home and they have violated that twice now! They just did a service without our permission and charged us to do our porch because we where not home to let them do the back or the house. This is the last month we have to keep them and will not continue to use them! Unprofessional and rude! When I call they have no record of previous conversations and I have to repeat myself! So done with them! read more

Matt was extremely courteous and took the time to explain what he was doing and how we could prevent further problems. We rarely have recurring pest problems. What we do see (very seldom) in the house is dead. read more

We had them scheduled for service every 60 days. The last time the tech simply rang, when there was not answer walked to the back yard and urinated, then left. (We have cameras). They charged us for this,"Service". read more