Great place highly recommend fast friendly got me in same day they are the best. Pulled my tooth same day

Absolutely awful experience. I went in expecting around a $200 copay for a routine cleaning. When I got there, I was told it would actually be $500--something I never would have agreed to for a basic teeth cleaning. When I questioned the sudden increase, the staff member claimed she had already gone over this with me and that I agreed. That is completely untrue. I would never agree to a $500 copay for a simple cleaning--that's unreasonable. I tried to explain there must have been a misunderstanding, but instead of helping or clarifying, she was rude and dismissive. Then it got worse--I was told I had two options: pay the $500 and proceed, or don't go through with it and still pay a $500 cancellation fee. That felt incredibly pressured and misleading. At no point was this clearly explained beforehand, and it left me questioning how these charges were being added in the first place. I would strongly recommend going somewhere else. This did not feel transparent or patient-focused at all. read more

The customer service was amazing! the dental office is clean and very sanitary. The dentist and hygienist are very professional and understanding. But again, I'm sorry I forgot your name, front office. thank you for being understanding and being professional. 5 STARS!!! read more

Edge Dental & Orthodontics - Nice and clean waiting room - General Dentistry Near Me - Las Vegas, Nevada

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The dentist, and his staff did a great job on removing my wisdom teeth, and giving me the upmost care at the time. Unfortunately, I develop constant pain on my right side, it's keeping me up at night, and the pain is starting to move all the way up to my ear, and the temple of my head. To keep it short the lady I spoke to on the phone, lacked empathy for my case. I understand she wanted to be direct, and straightforward. Instead she came off very rude, and her demeanor made me more upset, and confused. She refused to reschedule an appointment sooner, one being that the next time the doctor that extracted my teeth would only be back till the 27th. My dentist unfortunately can't help with my case, because he didn't do the procedure. So now I'm stuck in so much pain till the 27th. If you're looking for any sort of extraction, recommend planning these things ahead, and ask the proper questions before. Unless you want to end up waiting in pain for the dentist out of town, and seems to be the only one to help you. read more

Although the periodontist is amazing, Jasmine is awful to deal with. She is a bully, abusive, argumentative, raises her voice, and just an overall terrible person. She screamed at me that I can't have my kids come with me - after I was in the lobby for 25 minutes with my kids and never said a word. If you can communicate with anyone else, do so. She is the face of the business and it's not a good one. Do NOT bring your kids here - they are not welcome and will be made to feel that way read more

I've tried many dentists out here in the southwest. They all lacked genuine care, hospitality and tried to push to upsell me like i'm at a used car dealership. Edge Dental is NOT like that. I feel cared for, not rushed, and they actually remember the small details about me that make this dentist feel like what a neighborhood dentist should be like. No pushy upsells or fear monger tactics just good ol' care & hospitality. read more

The manager is a liar she told me my insurance would cover my dental visit then they send me a bill. I went in and discussed it in person and again she lied to my face. Avoid this place. read more

I decided to get my braces done here because of Abby! She's amazing! She shared her own experience with me and explained the pros and cons of Invisalign and braces so clearly. She's also incredibly skilled. One time I wasn't seen by Abby, and the wire was left long, poking my cheek. When I came back to have it trimmed, Abby took care of everything. She even trimmed all the other wires just in case, even though they weren't poking yet. read more

Terrible experience! We made appointments here for a routine cleaning and had the worst experience at a dentist office possible. After extensive x rays, photos, and a brief exam I was told I needed a deep cleaning which would cost $500+. I declined, and asked them to do a standard cleaning which would be covered by insurance. They told me it was the $500 deep cleaning or nothing, so I left and will be going elsewhere. This office is a sales center for dental procedures, and nothing more. read more

I've always been nervous about visiting the dentist and LISTEN. I went here for a cleaning (my sister came with for emotional support) and the staff was legit. Jasmin at the front desk greeted us and was a gem, she made us feel so comfortable when we checked in and the environment was inviting and welcoming. Her attitude and understanding about my nerves kept me in that office. I felt like a returning customer, everyone was so sweet and talked me through my appointment. I highly recommend this office, I'll be back for my next appt in a few months! read more

Wow!! I can't even begin to express how amazing the entire team is here! From the friendly ladies at the front desk, to the knowledgeable & compassionate dentists/assistants handling the operations. I came in on a 30min notice on a Friday afternoon, with severe pain from a tooth infection that had been bothering me for a few days. They were able to get me in right away, & their attention to detail, with the level of customer service is unmatched! I also run a business as well, & seeing how they took the steps they did to ensure my needs, as well as my care, were met appropriately, was beyond anything I could ask for! I can't thank everyone enough, & have already scheduled my next visit! I will recommend Edge Dental to anyone, anywhere, & anytime!!!! read more

A broken tooth is no big deal since there are 31 others, but it happened the same week my regular dentist was on vacation so they referred me to Dr. Sherman at Edge Dental. What a victory that turned out to be! Not only was I seen that very day on emergency (or pity, I looked inbred), they stayed till after 7 p.m. to fix it. Very impressive, the way they took care of someone new to their office. Truth is, afternoon appointments have always caused great anxiety ever since I was victimized by a dentist and assistant who hovered over my face, breathing down on me in stereo with the stench of garlic, onion, hot sauce, wasabi and whatever else they just finished wolfing down at lunch. And with your mouth propped wide open, there's really no defense for the patient in that situation short of regurgitating in their direction. But thankfully Dr. Sherman and Roxanne have the pleasant aroma of fanatics who brush their teeth five times a day. There's something to be said for overkill. At the front desk, Elizabeth and Jasmine are people-friendly and accommodating. Actually all the Edge Dental workers laugh, joke, sing a bit off-key, and seem to enjoy their job. Though I never witnessed it because they had me in a chair staring at the ceiling the entire time, I'm convinced the staff lurks around the hall closet and snorts an ocassional hit of nitrous oxide from the canister...unless they're just naturally that goofy. Also have to commend Edge for the impressive cleanliness of the exam room. All the post-Covid germaphobes would probably declare this dental office a 'sanitized success' with its white walls, white ceiling, and white lab coats. Check them out for all your dental needs, it's worth the drive to Blue Diamond. read more

I hate that I chose this office for my child. I only chose it cause it was close to my house. I did read some reviews not think I would be the one to write one! This place has no empathy and just wants to take your money! My daughters second visit experience was horrible, they sent her home with her mouth bleeding a lot and didn't give her no gauze, when leaving I had to give her tissue cause her mouth was bleeding so much. Her third visit they pulled all her wisdom teeth's and didn't even fax over her prescription. After 48 hours and in pain from the extraction my daughter asked if I can take her prescription to the pharmacy cause they didn't send it in. They give you the prescription to take into the pharmacy, Why? They just pulled all her wisdom teeth's out!! What is wrong with this office!! They couldn't fax over her prescription! Never again will I recommend this office! I should've taken her to my other daughter's dental office at Precision dental I'm sure my daughter would've appreciated the extra drive to a more caring and professional dental office. read more

This dental office was beyond my expectations from the front desk women handling business to the dr and back office staff explaining my treatment in detail , before Courtney the front desk came in and also explained my treatment plan and my insurance benefits. I felt like I was cared for. Thank you to everyone!! read more

Wow. I cannot say enough positive things about my experience with Edge Dental. After getting a quote from another dentist a mile up the road from Edge that was bananas...I got a second opinion from Edge. They came in WAY less than the previous place and took their time to go into detail about every step of what was needed to get me back on track. I am actually even getting more done with Edge than what was quoted by the previous dentist for over $1000 less. They also told me about the no interest option with Care Credit which allowed me to get what I need done quicker and make payments to Care Credit. Just got done with having 2 temporary crowns set up and a deep cleaning on half of my mouth. Whole process was pain free and I was in and out in about 2 hours. I have had both these procedures done before other places and was in pain the whole time and for days after. Not here!! I go back in approx 2 weeks to have the permanent crowns put on and the deep cleaning on the other half...and after the experience today...I'm actually not dreading a trip to the dentist. Everyone from the front office, dental assistants, hygienist, and the dentist herself were so friendly, patient, kind, and just simply amazing. I will never go anywhere else again and am going to try to switch all my kids over to their office as well. 5 stars is not enough. They deserve 10 stars! read more

I was quoted an absurd amount of money for a deep cleaning somewhere else. I came here and got a much better price. Booking was a breeze and the front staff is great, I particularly adore Jazmin. The office is very modern and clean! Today I was in and out of the office in less than an hour for a cleaning. Dunia was my hygienist and she is very personable, professional and thorough with her work! Thank you Dr Elpers and Dunia! I recommend this place to everyone!! read more

Do not choose this business. They send multiple texts for you to keep your appointment, only for you to wait when you get there. Front staff is rude and have no idea that you can go elsewhere. They will push for unnecessary procedures so watch what you sign for. read more

They provide excellent care in a clean, modern environment. The staff is friendly and professional, and the dentists take time to explain everything clearly. Highly recommended for anyone looking for quality dental services! read more

Courtney is super rude and the dental hygienist is not thorough. For what they charge you can find someone who actually gets everything in a cleaning. read more

An A Team. A display of an organized functionality from start to finish is greatly appreciated. Dr. Sherman's coherence to his field of work is optimal. Though I had my headset in, I was still able to faintly hear his conversation with his assist. I love the easiness in between communication. The eb and flow between Dr. and assist are very important keys to keeping an organized environment. And it really helped me keep me cool knowing all was good. I had Root Canal / Filling / & I believe one other thing, though I can not think to the top of my head... It was his holistic, easy approach. To top - A sense of "matter of fact," intelligence. And to watch him take his time at the end of the procedure to put sureness to his work, a slight "OCD" to make sure things are lined up just right. D'awe- Thanks Edge Dental & Orthodontics Julia Glare B read more

Very clean dental office with the friendliest staff! From the front desk girls who checked me in, to the dental assistant and doctor that took care of me, everyone was incredibly friendly and helpful. I got in for a last minute emergency appointment with zero wait after I had chipped a tooth. My smile is back to its full potential and I couldn't be more pleased with the outcome. Thanks Dr. Elpers!! read more

Its been nearly 10 years since ive visited a dentist( yes gross) but coming here having an irrational fear of the dentist really made it easy for me. The staff were welcoming, professional and overall fun to be with. Jenny was super kind in prepping me, Kelly was very informative and answered all my questions around the cost, i wish i could remember my dentist name but she was amazing and gentle with me the whole way through. Will most definitely be coming back here. read more

I came in to get a root canal and crown done and Dr. Sherman was incredible, to say the least. He explained the process before hand and the dental assistant, Paula answered all of the questions I had to help calm my nerves. Everyone in the office was kind and welcoming and I felt well taken care of all throughout the process. I am very happy to have found a dentist that has my best interest in mind. read more

Big disappointment! Made appointment in advance They fail to keep it Very strange new LV dental place. Rude, dishonest stuff want to take all Your privacy information before even give any info about themselves /not to much on website available Typical for Las Vegas so call "new business " be careful before making appointments, check doctors background before go $25 new customers add is a joke read more

Miscommunication seemed to be the common phase used this morning at Edge dental. The teeth cleaning would be covered by insurance & there would be no cost to me. This is what was told to me on the phone, after they contacted my insurance & called me back to set an appointment. But not after you take work off & come in to have it performed. At that point the long list of things to include the original "teeth cleaning" I called about was not fully covered as they explained to me on the phone. They expressed yes a "teeth cleaning" is fully covered by your insurance. But what you need is a "deep teeth cleaning" which is only partial covered. Okay I expressed, may I please get the teeth cleaning my insurance covers. No. Because what you need is a "deep teeth cleaning", we cannot perform a "teeth cleaning". Fine. After that because I had already taken off work I thought I would just pay out of pocket & have it performed. But the dental hygienist expresses she would only be able to do half as it was a short work day for her. The woman trying to bill you however says no she's mistaken, she can do your whole mouth. I expressed I just talked to her, she said she is leaving shortly, No that's incorrect she explained. What I realized is there was more poor communication taking place right as these employees are working less than 10 feet from one another. I also realized that just as the original phone call happened. This woman was trying to get me to agree to a producer "deep teeth cleaning" that once already started was not going to be able to be finished. Why would she care, her job is to get me to agree to the billing. Regardless if I would then be stuck taking another Saturday off from work all because they can't just ask one another & reconfirm work hours with each other. Everyone was very polite, the establishment was very clean and well kept. But I would warn family & friends not to go to this particular dental establishment. I just feel like you would be better off going to one that cares more about clear communication. I'm sure now that the employees job from the original phone call is to get you to come in for an appointment at all cost. The woman doing the billing must get you to agree to as much as possible at all cost. Just like when you have a car diagnostic & they want you to do everything. Regardless if it can or can't be all performed right then and there like you originally asked for & expressed you wanted. I will not be stepping foot again into this Edge Dental. It would only be my personal suggestion that you don't either. I'm sure not everyone's experience is going to be the same as mine was. But thank no. read more

First off I have to say that I highly recommend this business!!! They're all awesome & very friendly!! I wasn't there very long at all !! In & out quickly!! The receptionist Jasmine was so sweet and very helpful with getting my appointments set up, she helped me with the dental plan & help me understand the whole procedure & the cost! Then I meet with the dental assistant Gladdy Mae, she was so sweet, very gentle with the X rays & very informative about everything she was doing! She made me feel very comfortable being at the dentist & we chatted like we've been friends for years! Then I met with the Dentist Dr Sherman & he is awesome! He's very chill & has a warm welcome! He lets you decide what you want done cosmetically but with his input the dental plan came out perfect!! He is letting me pick out my shade & shape of the teeth (unlike some dentist just don't even speak to you) he was very helpful & very informative of my dental plan & the procedures I will be going through! The cost is a lot cheaper than I first imagined! The office was very clean & sterile I HIGHLY RECOMMEND THIS DENTAL OFFICE AND HIGHLY RECOMMEND THE STAFF read more

Do not go here! Trust me. They canceled FOUR appointments on me (one for fillings, 1 for a cleaning, and then 2 more cleaning appointments), they are way more expensive than other dentists (they only produce crowns on site for an additional $300, so the root canal and crown cost $1300 with decent commercial insurance), and they are rude and unprofessional when you express frustration about their frequent cancellations. I've literally never had a dentist cancel multiple appointments. It's 5 mins from my house and they are not worth it. I don't know if they feel entitled or what, but they obviously feel that they have enough clients to feel zero responsibility to their patients. There is no shortage of dentists in the area, so I'll take my insurance and wallet and go elsewhere. And I'll tell anybody who will listen about my poor experience with them. They will find that people in the Southwest talk to each other quite a bit. I was in a meeting when I found out they'd canceled yet again, and a colleague of mine who also lives in Mountains Edge said oh, Edge Dental? They are terrible, I go to Summerlin. And guess what? So will I. read more

Edge Dental is a great office & Dr. Elpers is a great doctor. As someone who has had to undergo a lot of treatment, I had an awesome experience. read more

I had a great experience overall! The cleaning was gentle but thorough. Highly recommend the hygienist Dunia! The whole staff was pleasant. Happy to have a dentist office that's open on Saturdays. read more

Dr. Sherman the best hands down. Having been nervous about going to the dentist, I am now a lifetime patient after seeing him and the staff. Everyone is so nice and feels like family. Best way to end the year clean mouth lol read more

love dr elpers!! she's super kind, gentle, & intelligent. i recommend her for all your dental needs! :)

Great parking and brand new building. Everyone treats you very well. This is a place I didn't want to come to but I now I don't want to stop coming here. Great service read more

After a poor experience elsewhere, as in problems getting questions answered, messages returned and the Oral Surgeon forgetting to call in my medication, I found Edge Dental. I could not be happier. I was in need of some major procedures and the HMO my employer sent me to felt more like a "dental factory". Not for me. Dr. Sherman and the front desk at Edge took very good care of me and I am confident they can get my teeth issues fixed to the best of their ability AND to my satisfaction. Glad I found them! read more

Pads the bill, the $300 they had for insurance on a crown, and tries to give unneeded services, deep cleaning. Tells me my next check up requires a deep cleaning. read more

great dental office! Jazmin and Elizabeth are great!

best staff. trying times everywhere, but they show they really do want to help in a professional manner.