We recently purchased a refrigerator and a washer/dryer from Team SoCal, and the experience was…read moreexcellent. Since this was our first time buying these appliances, we had very limited knowledge about the installation process. Billy was incredibly accommodating, patient, and took the time to answer all of our questions. He went above and beyond to make sure our washer and dryer were installed properly, especially when a few unexpected issues came up. His professionalism, dedication, and willingness to help made the entire experience stress-free. We truly appreciate his outstanding customer service and highly recommend Team SoCal!

I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

We ordered our Bluestar Range, Vent-a-Hood Range Hood, and GE Cafe refrigerator from UAKC and they…read morehave been great to work with. Our sales rep. James Rosas has been a pleasure to work with and has maintained our orders since May of 2025. They accommodated holding our appliances while we finished our remodel, and since there were some manufacturer issues at install, James has been on top of things and doing everything he can to make it right even a year after our initial purchase. I will plan to buy my future appliances here as well.

They provide great in store customer service and at least answer their phones when you call…read more However, we paid a lot of money for a fridge and other appliances and even got an extended warranty. It's very hot out and suddenly the fridge door is not sealing. Extended warranty is closed until Monday and the store simply gave me a phone number for kitchen aide (who simply has a voicemail that they are closed until Monday). Now, we are going to lose a few hundred dollars in food that is going to spoil and have leaking water all around our very expensive fridge. My recommendation would be for Universal to send a repair person (to show they back their products and their warranties) and then bill the warranty company on behalf of the customer. That would be 5 star worthy service (I remember Fedco doing this for my mom way back when ... those were the days!)

Andres Vega knows so much about fridges ovens and dishwashers, it was amazing !! He was very…read moregenerous with his time and I was so impressed with his knowledge. We knew very little walking in and left with a lot more confidence about what appliances to buy for our new house!

We went to Pacific Sales in Torrance but our salesman was not there. Another sales person Andres…read moreVega helped us everything about the Thermador appliances with pros and cons of different models and brands. Even though this is not his sale and commission, he literally spent at least minutes on the actual applications and models so we can choose the different features. We have never had explainations and demonstrations in such detailed depths. We really appreciate his knowledge and dedication to clients. We recommend Pacific sales anf particularly Andres if you want to know appliances in details. Great service!

My husband and I walked in to just window shop and Kevin and Anthony helped us with any questions…read morewe had. We decided to buy a few things, but I was indecisive on which model and make would be best. Kevin was so patient with me in answering my questions and was so kind. Anthony explained the differences to me in a delicate manner and didn't make me feel dumb. I would definitely recommend Kevin and Anthony in your Howard's shopping experience to anyone who has questions and leaves the store confident in their purchase! Thank you guys :)

Howard's sold us an LG dryer last week. Two days later the bracket holding the lint filter came…read moreloose, caught the clothes being dried and ruined a tank top. When we went to the store to report the issue, we were told to call the next day to talk to a manager. I called the manager 3 times before he returned my calls. He said they did not have a replacement dryer and it would take 2 weeks to order one. He offered to contact LG . LG referred us to a repair company MTG who sent a repair person who didn't have a replacement part even though we had sent MTG a photo of the broken part and description. After the repair person left. Two lint filters arrived from LG. I went to Howard's this morning 12/6/2025 and it is closed with a sign on the door that says CLOSED UNTIL FURTHER NOTICE.

I found WDC through a google search after discovering that Bestbuy had delayed my appliance…read moredelivery for an additional 3 months, to no fault of their own, however I needed appliances. WDC was able to help me and though I had delays with them as well, the wait was shorter. After delivery, I discovered that my oven was not heating properly and I was assigned a customer support person at corporate, ALEX. She is AMAZING!!! She is responsive, helpful, thorough, and just such a delight to work with. She'd call when she said she would, follow up with service centers and really advocate for me and made me feel heard. Now that my oven is working, I'm going to miss her weekly follow ups with me. If you have an issue with an appliance, definitely recommend Alex.

I had a disappointing experience with WDC Kitchen & Bath. I purchased a built-in microwave for my…read morekitchen remodel, but unfortunately it didn't fit our cabinet opening. The microwave was never installed, never plugged in, and never used--it was simply the wrong size. I contacted WDC and even offered to pay a reasonable restocking fee so they could resell it as new. The representative said they would look into it and get back to me, but I never received a response. I understand that stores have return policies, but I was hoping for some flexibility given that the product was still in brand-new condition. Better communication and customer service would have gone a long way. The purchasing process itself was smooth, but the lack of follow-up after I reached out left me disappointed. If you're ordering appliances for a remodel, be absolutely certain about the measurements before purchasing, because you may not have any options if something doesn't fit.

Great selection and fantastic service! They have a variety of brands available, and can order…read moreanything that you will need to upgrade your kitchen.

So nice and helpful- we needed a new stove fast for Thanksgiving- they helped us make an informed…read morechoice and rushed in the stove we picked. They recommended a great installer who picked it up the next day. So happy with the experience here.

Had one of my best appliance repair experiences ever. It's a small business in Gardena called…read moreSouth Bay Appliance. This company is very professional from top to bottom with the service side being outstanding. Have had a Frigidaire refrigerator giving me loads of problems and the costs were rising over 600.00. As consumers, we're at the mercy at times of the repair company when it comes to charges. But, South Bay Appliance came to the rescue! I set up the appointment with them and Tom came out to analyze the problem. Within an hour, he found the issue and communicated with me the cost to repair. The cost was so reasonable and had Tom do the job. The overall experience with South Bay Appliance was excellent and I've found my new appliance repair company. Thanks Tom for being so professional and doing a great job!

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

This is a super good hookup if you want speed Queens…read more Speed Queens are the older way to go and this place is the only place around here that has them. I would buy from them again but I bought a speed Queen so sadly it will last a lifetime.

I love this place Sean does what he says he's going to do…read moreand helped me out in 2 emergencies... good prices too I am now having him replace my mom's washer in Long Beach, he recommended the Speed Queen (which he also got for me and it is the BEST washer I've ever owned)... anyhow, he has done right 100% of the time so I just wanted to post this to promote a good business.

Kim's Home Center is your one-stop shop for all Korean home/lifestyle goods. I was impressed with…read morethe variety of products they carry - cosmetics, bedding, kitchen goods, small appliances, clothing, daily life goods, and so much more! Many of their products are made in Korea, which I loved! I came for something very specific and not only did they have the product, it was much cheaper compared to what I can find online. I ended up buying more than what I came here for because I couldn't pass on the high quality slippers, buckwheat pillows, and dishwashing gloves! This place has a small parking lot attached, but they also have another parking lot just across the street for overflow. They accept credit card as well!

Kim's Home is totally comp. to a Korean Target or Ikea Marketplace…read more They sell almost anything you could think of plus more. From reading the low star reviews, I think you need to only purchase items that you don't care about returning. Buying more expensive electronic items may be too risky for their strict, inflexible 14 day return policy. Come here to buy various 'cheaper' and fun items like inside House slippers, kitchen and home goods (especially plastic items). There are many more upscale kitchen cookware, knives that are European brands. the 2nd floor has larger $$$ electronic items, where it may riskier shopping. I feel like for expensive items, you'd be better off shopping at typical store where there is generous return policy, a la Target, Kohls. I've never seriously checked out their blanket and bedding section, but Korean blankets are supposed to be the bomb- mattress bedding that is super cooling and lightweight. I can only shop here on rare occasions that I make the long drive to K-town, so for me it's fun treasure hunt shopping, and I know I won't be able to return anything easily. This is also a great store to shop for cute gifts. The workers prob. can understand English, but don't expect American style customer service, that's not what you're coming for in older classic K-town businesses.

My husband and I made a date of it and drove down for a great deal on pots. It was fun to walk…read morearound the warehouse and outside, the employees don't bother you too much, but they were very friendly at the counter for checkout. The "second chance" section was an incredible value! I got six huge pots for under $100 simply because they had slight defects. But you can also get the non-defect pots for a great deal too.

What a lovely place. This place is not for people who are looking for vibes. This place is for…read morepeople that know what they need, which is good prices and a large selection of size, color, and material. Cannot wait to go back!