Rudy and Giovanni helped install perfect. Easy and fast! Great company! Smooth and fast process!read more

Very helpful and very kind, Marcos helped us, speak both English and spanish and gets straight to…read morethe point helping you find exactly what you're looking for, prices for new and out of box products are very reasonable. Great experience coming here after looking everywhere else!

Universal Appliance customer service is excellent. I ordered all my kitchen appliances,…read morerefrigerator, stove, microwave, dishwasher, and stove hood with the help of James Rosas, my account manager. Installation was well coordinated with my construction crew. I had an issue with my refrigerator and it was quickly resolved. Excellent job!

James gave us several options for our dream kitchen and was very helpful and patient in the…read moreprocess. When it was install time, Amy was on board to schedule the install team and handle any glitches. It was a smooth and very exciting process and the thermador appliances are absolutely state of the art!

We had a fantastic experience with the team at Pacific Sales while rebuilding our home after the…read morePalisades fire. Andres was our appliance guy -- knowledgeable, patient, and great to work with. John is who you want for plumbing, and Juan (manager) and Eric made the purchase process smooth and easy. The whole team worked hard to maximize every fire rebate, manufacturer rebate, and in-store promotion available. Responsive, knowledgeable, and patient through the entire process. Highly recommend, especially if you're navigating a rebuild!

Honestly wished they didn't offer to help today…read more My hardworking parents recently had their fridge of more than 10 years broke down. My parents went around all day looking and trying to find the best deal for a long lasting fridge. When we go to the store, it was nice and had very impressive selection of fridge. I tagged along as a translator for my parents and when I approached the information booth, one of the salesmen referred us to another man that was sitting in the front. While he greeted us with warmth, he came off very condescending. He was very snappy and aggressively with his response. While having an airpod in his ear, he was rushing us through all the selection. It almost felt like he didn't want to work with us (since he was told by another man to help us) and judging that my parents didn't know anything. As we were walking away, we weren't surprised to see him playing on his phone.

Howard's sold us an LG dryer last week. Two days later the bracket holding the lint filter came…read moreloose, caught the clothes being dried and ruined a tank top. When we went to the store to report the issue, we were told to call the next day to talk to a manager. I called the manager 3 times before he returned my calls. He said they did not have a replacement dryer and it would take 2 weeks to order one. He offered to contact LG . LG referred us to a repair company MTG who sent a repair person who didn't have a replacement part even though we had sent MTG a photo of the broken part and description. After the repair person left. Two lint filters arrived from LG. I went to Howard's this morning 12/6/2025 and it is closed with a sign on the door that says CLOSED UNTIL FURTHER NOTICE.

My husband and I walked in to just window shop and Kevin and Anthony helped us with any questions…read morewe had. We decided to buy a few things, but I was indecisive on which model and make would be best. Kevin was so patient with me in answering my questions and was so kind. Anthony explained the differences to me in a delicate manner and didn't make me feel dumb. I would definitely recommend Kevin and Anthony in your Howard's shopping experience to anyone who has questions and leaves the store confident in their purchase! Thank you guys :)

I had a disappointing experience with WDC Kitchen & Bath. I purchased a built-in microwave for my…read morekitchen remodel, but unfortunately it didn't fit our cabinet opening. The microwave was never installed, never plugged in, and never used--it was simply the wrong size. I contacted WDC and even offered to pay a reasonable restocking fee so they could resell it as new. The representative said they would look into it and get back to me, but I never received a response. I understand that stores have return policies, but I was hoping for some flexibility given that the product was still in brand-new condition. Better communication and customer service would have gone a long way. The purchasing process itself was smooth, but the lack of follow-up after I reached out left me disappointed. If you're ordering appliances for a remodel, be absolutely certain about the measurements before purchasing, because you may not have any options if something doesn't fit.

WDC in Lomita is a perfect example of a company that's great at selling you something--and…read morecompletely disappears when there's a problem. Once they have your money, don't expect them to stand behind the product. Their customer service is some of the worst I've experienced. You'll get plenty of apologies, but that's where it ends. No solutions, no accountability--just a lot of "there's nothing we can do." Even when issues are clearly legitimate, they refuse to take responsibility. You may even hear from the owner with an apology, but nothing ever actually gets resolved. It's all talk and zero follow-through. At that point, it just feels like they're trying to quiet complaints rather than fix anything. There's a reason this place has so many bad reviews. Unfortunately, I learned the hard way. I would never buy another product from WDC again. No price is worth the stress and frustration of dealing with a company that won't stand behind what they sell.

Great selection and fantastic service! They have a variety of brands available, and can order…read moreanything that you will need to upgrade your kitchen.

So nice and helpful- we needed a new stove fast for Thanksgiving- they helped us make an informed…read morechoice and rushed in the stove we picked. They recommended a great installer who picked it up the next day. So happy with the experience here.

Had one of my best appliance repair experiences ever. It's a small business in Gardena called…read moreSouth Bay Appliance. This company is very professional from top to bottom with the service side being outstanding. Have had a Frigidaire refrigerator giving me loads of problems and the costs were rising over 600.00. As consumers, we're at the mercy at times of the repair company when it comes to charges. But, South Bay Appliance came to the rescue! I set up the appointment with them and Tom came out to analyze the problem. Within an hour, he found the issue and communicated with me the cost to repair. The cost was so reasonable and had Tom do the job. The overall experience with South Bay Appliance was excellent and I've found my new appliance repair company. Thanks Tom for being so professional and doing a great job!

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

This is a super good hookup if you want speed Queens…read more Speed Queens are the older way to go and this place is the only place around here that has them. I would buy from them again but I bought a speed Queen so sadly it will last a lifetime.

I love this place Sean does what he says he's going to do…read moreand helped me out in 2 emergencies... good prices too I am now having him replace my mom's washer in Long Beach, he recommended the Speed Queen (which he also got for me and it is the BEST washer I've ever owned)... anyhow, he has done right 100% of the time so I just wanted to post this to promote a good business.

Kim's Home Center is the OG Home Goods shop in Koreatown and I love it…read more They have a small parking lot which can fill up quickly but it's nice that they have one in KTown! Staff has always been friendly and kind, keeping in mind speaking Korean is helpful if you are looking for something specific. It's NOT necessary, just helpful. They have so many Korean focused products mostly in home goods like kitchen items, tons of bedding, rice cookers and kimchi fridges, but also things like makeup, skincare and clothes. Well priced house slippers with a lot of options! The entire second floor is electronics and more expensive goods, which I hear are not the best to buy here. I usually stick to cheaper items, more kitchen and cooking related needs at Kim's. They have a pretty strict return policy which I hear is a bit risky for more pricey items. I went in specifically for Makgeolli supplies and was so happy to find the pot & cups I needed, at nearly half the price of amazon! Support local stores instead of shopping online! I'm definitely a fan of Kim's Home Center and will come here for all my related needs in the future.

Kim's Home Center is your one-stop shop for all Korean home/lifestyle goods. I was impressed with…read morethe variety of products they carry - cosmetics, bedding, kitchen goods, small appliances, clothing, daily life goods, and so much more! Many of their products are made in Korea, which I loved! I came for something very specific and not only did they have the product, it was much cheaper compared to what I can find online. I ended up buying more than what I came here for because I couldn't pass on the high quality slippers, buckwheat pillows, and dishwashing gloves! This place has a small parking lot attached, but they also have another parking lot just across the street for overflow. They accept credit card as well!

My husband and I made a date of it and drove down for a great deal on pots. It was fun to walk…read morearound the warehouse and outside, the employees don't bother you too much, but they were very friendly at the counter for checkout. The "second chance" section was an incredible value! I got six huge pots for under $100 simply because they had slight defects. But you can also get the non-defect pots for a great deal too.

What a lovely place. This place is not for people who are looking for vibes. This place is for…read morepeople that know what they need, which is good prices and a large selection of size, color, and material. Cannot wait to go back!