Very clean, good and quick service. Much better tasting than prior and much nicer looking building.

Mission accomplished, easy morning breakfast for a car full of people! Something for everyone.

** Do Not Waste Your Time or Money ** As a long time yelper, I haven't had to write up many negative reviews, so when I do take the time to write one, you can take it to the bank. We had a ZERO star experience at this location on a Sunday morning. Absolutely everything went wrong from start to finish: * arrived in person to learn our online order was lost because they prematurely "closed" it out * after reminding them of our order, they did not get it correct * the size of the bagels was laughable; resembled more of cupcakes -- when you're paying $.80 extra for each six cheese bagel (total of 6), you expect to get adequately sized product for the money (see pics) * total lack of customer service; no sense of urgency nor care for accuracy We Will NEVER return to this location. read more

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I have been to this location multiple times and each time they do not disappoint me. I love getting their signature sandwich which the one I get is the Santa Fe egg white sandwich and the strawberry cream strudel. I love that they have an app where you can order ahead and earn points on. The customer service is good here at this location. The inside is clean. read more

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Great staff, great food, and a very clean restaurant! Everyone was friendly and welcoming, the service was quick, and everything tasted fresh and delicious. You can tell they take pride in both the quality of their food and keeping the restaurant clean. I'll definitely be back! read more

Today I tried the Texas brisket egg sandwich. The brisket was not overcooked, the bagel is very soft and has cheddar and jalapeño baked in along with a smoky Chipotle aioli that provided a good amount of flavor. I also had a twice-baked hash brown. This was new and different for me. It's made of shredded potatoes, cream cheese and grated cheese all whipped together. Nice little addition to the breakfast sandwich. The restaurant was clean and well lit, plenty of seating, cute light hearted decor. I assume there is wifi but I forgot to ask. There was a gentleman having his breakfast at a table and had his laptop, so again I assume there is free Wi-Fi. The lady taking my order was polite and helpful. I had my order in less than 5 minutes. (I arrived a little before 8am on Friday morning). The bathrooms are on the other side of the Hertz rental desk. I'm not a fan of the parking in front of the establishment. I don't think there is parking in back; if there is not parking might be an issue during busy times. read more

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I have come her a few times. Amazing change. The store had a remodel and looks great. Looks like new people and managers too, good to see. The food was great, I tried the Maplehouse. You could tell everyone was happy. The manager said they only reopened this past week, GOOD LUCK, it's starting off great. read more

In my line of work, it's ALL about customer service. Stopped in for fresh coffee and a hot breakfast while traveling today. Connie and her team were wonderful from start to finish. Great coffee, wonderful breakfast bagel sandwich, and friendly faces. I'll be back...you should stop in, too. Tell Connie and her crew hello! read more

Einstein Bros. Bagels - Hardworking group behind those counters as well. - Breakfast & Brunch Near Me - Indianapolis, Indiana

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the guy cashier is super weird , rude , wont pay attention to you . When I tried to place my order I had to wait for him to stop using his phone , rushing me to finish my order so he can get back to texting . very weird energy he has . The ladies were fine they finish my order quick. But the guy needs to go he on his phone and he's wwwwweeeeeeeeiiiiiiiird read more

I can't imagine why Einstein's would EVER have a bad review... from the bagels at least. We LOVE Einstein's and so does our cousin and her family. Their Asiago bagel is FIRE and their many flavors... no one can compare. I personally consider Einstein's to be REAL authentic bagels, unlike the one at other bagel shops like Big Apple Bagels or whatever it is. Even the ones at the store just don't even compare, but they will suffice for me. When going out for bagels, it's Einstein or nothing. I pray we never loose ya EB! read more

Filthy and tasteless. It was just a bad choice this morning. The ceiling was dripping into a garbage can in the eating area; even the door handle was broken. Just stay away. read more

I don't get often but when I do I always enjoy myself because I get all the good stuff. I'll be honest I was headed to chick fil et, and I realized it was Sunday so I needed to change my plans. I arrived at Einstein's and was happy to see that they are paying attention to social distancing; after I got to the counter, I decided to go with the Salmon and lox, one of my favorite breakfasts. I just love the combination all around. I also got an iced vanilla latte that was very tasty; it was flavorful but not packed full of sugar, which Is essential to me since I don't feel well after a ton of sugar: All around good experience with quick and efficient customer service, and attention to safety. I'll get back when I can. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Indianapolis, Indiana

Ordered 3 bagels on Uber Eats and they took about an hour and a half to get here, and they arrived stone cold. The first driver that accepted my order wound up canceling, and the poor guy that accepted it next waited a good 45 minutes and finally got my food delivered. He told me it was "absolutely crazy" in there. So what was the deal? I find it hard to believe everyone and their grandma chose to get Einstein today. So short staffed? Maybe pay your workers more so more people want to work there and thus eliminates that problem? Then, even though it was directly Einstein's problem and not theirs, Uber Eats had the audacity to offer a $9 credit, which is nowhere near acceptable. I have reached out to the website, put in a complaint, and I want this order fully refunded. read more

Einstein's is really the only "fast food" type restaurant I frequent. I like the bagel breakfast sandwiches. I love the deals you get utilizing the app. I happened to be in the Castleton area and decided to give this location a try. I ordered my sandwich (with a discount applied) and my free hot coffee. The hot or iced coffee is free with purchase. I generally get 2 large hot Vanilla Hazelnut. I really enjoy that flavor and that benefit of free coffee. The staff was super friendly and my order took a bit of time but they were very busy. read more

Einstein Bros. Bagels - Interior - Breakfast & Brunch Near Me - Indianapolis, Indiana

This location is consistently a terrible experience. They are reliably out of coffee every morning, and do not follow the logistical design of the counter for ordering and then paying, causing a huge jumble of people in the restaurant. Go to the broad ripple location! read more

Excellent quality and staff was very efficient even with big line. My granddaughters are a bit picky but both ate an entire bagel with strawberry cream cheese. read more

So, this happened this morning.... We arrive about an hour after they open and they are out of almost everything. Literally everything. How is that even possible? On top of that...yes there is more.... We were not acknowledged AT ALL while we were in the store. No "welcome" no "good morning", nothing. Both employees looked miserable and had attitudes to match. Not impressed and will not return. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Indianapolis, Indiana

Placed an order online and when I walked in saw an unusually small amount of people and a new team (which is fine). However, when I opened the bag I saw almost no cream cheese in comparison to what I get almost every weekend. I am very disappointed by this. I will most likely not return to there location if this is what they are doing now. read more

They have good bagels and their breakfast sandwiches are good too. Their coffee is good to me, but if you prefer to have a barista make you something then this is not the place for you to get your caffeine fix. The staff is friendly and gets me in and out quickly which I appreciate. read more

I ordered the whole grain bagel toasted with cream cheese and it was barely warm. The bagel has zero flavor. I took one bite and threw it away. What a huge disappointment and total waste of $5. The only reason I went there is because Starbucks discontinued their whole grain bagel. I won't be back. read more

I don't know why you can't give 1 star on reviews.I am on a very specific diet, a bagel is one thing I treat myself to weekly, but I still have limitation. Because of that I am very specific on how I order and how I accept the bagel. Asiago Cheese bagel, toasted, plain, nothing on it are my exact words to avoid getting plain cream cheese on it. When I receive the bagel from the person making it I repeat the exact same thing to verify. As I walk away I feel the cream cheese slather all over it. No big deal I walk back and then get a rolled eye look and the server basically brow beating me like it was my fault. Just wanted a new one until she makes a comment under her breath. So I say I don't want a new one. Then a second worker, assuming a manager, but hard to know for sure since she had no customer service skills starts getting on me. I just walk out. Should have known when it took 5 minutes to put my order in with 4 employees and 3 customers there at the time. Place was a joke. Update per the manager's request. Actually contacted corporate within an hour of my visit with full details and receipt number. Never heard back. read more

I love this place! I get it all the time, they are amazing and friendly and will come here forever. The best

I use to love coming to this place but I no long will due to the fact that the dining room is closed and that they are still having to wear masks. read more

When visiting from the East Coast I always have to stop in my favorite bagel place. Upon arriving there was 15 people waiting for their food and a line. We expected to wait due to it being a Saturday. However, the girl with the green and blue hair was yelling at all her coworkers, yelling about people having to wait, super rude and obnoxious. Many people walked out as a result. As the lady with the face tattoo was taking our order. The other girl yelled at her for taking our order. Once we received our food, it was cold and the meat wasn't even on the bagel. Just plopped into the tin foil. I love the Einstein in Carmel. But this was just unacceptable behavior. Also the lady with the face tattoo was trying to stay positive and encouraging the girl with colored hair to relax and they will get through this. The gentleman making the sandwiches was super nice and totally under control the whole time. Seemed like those two were the only ones doing their job well. read more

We had an Einsteins back home in Georgia, and ate it religiously! I'm not kidding. I had this place at least 3x a week! I haven't had it in years, so stumbling upon it...you could imagine how excited I was. I always, always got a veg-out. There's something about a toasted bagel, with veggies and hummus. Of you don't like the roasted red peppers, take those out! I love this place because there are so many options and combinations you can do with any of their bagels! Breakfast bagels are popular and so is their coffee! For you morning bagel lovers, they have a 13 bagels for $7 on Mondays! You won't be disappointed! --I also thought they were closed on Saturdays, because yelp lists it as closed, but they were open 5am-4pm! So definitely call to see if they're open before you go because the hours are listed wrong! read more

Einstein Bros. Bagels - Hummus Veg-Out - Breakfast & Brunch Near Me - Indianapolis, Indiana

I remember this place back in Georgia, when a cook of mines at my job place brought some out of the ordinary bagels for breakfast in a brown box called Einstein, hmm. I was never a bagel fan til then, along with cream cheese of all sorts. Now I'm older, it just brings the youth back in me. When I'm at home I normally do Thomas bagels blueberry swirl with chives and onion cream cheese topped with eggs, cheese, and turkey sausage. But when I'm in INDY near Castleton, I stop here. They have a variety and combinations you would never think of. Employees here make this store location a family friendly place. read more

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Visited on 10/28 with a $6 6 bagels plus cream cheese deal. They had most bagels available although many looked a bit overdone. I got the cinnamon raisin bagel, toasted, but tasted a little too chewy (bagel taste experience 2/5) :/ but after smothering it in strawberry cream cheese, all is well. The cinnamon sugar bagel looked really good, will get that next time. They have good flavored coffees available as well, which is pretty unique. Plenty of space inside to sit and enjoy your meal. Staff was very nice. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Indianapolis, Indiana

Not available for ordering ahead on the app or walk in orders at 11am when they were open and customers were inside. Other Indy locations much cleaner with kinder employees read more

I don't understand why Einstein got such a low review while other bagel places in the area rated so high. Einstein is definitely as close to NY style as you can get, although they also leave something to be desired. Another NY style (or so they claim) bagel chain that is very popular is not even close to NY style. I guess people in Indiana don't know what a good bagel is. read more

If you want shitty customer service and to never be able to order the right bagel, then come to this location! They NEVER have their bagels fully stocked, and they'll give you attitude for it like it's your fault. Might as well rename this Einstein to Dicks Last Resort bc they will also talk shit about you behind the counter, even the managers. If I could call corporate and complain, I would. The seeming to be manager told me I was rude when I said they have such low amounts of bagels at all times for being a bagel company. She then proceeded to follow me out the building as if she was going to approach me! This location is poorly ran and the staff working here needs to be heavily reviewed. I wish this wasn't the closest Einstein to me, so I will absolutely be traveling farther for better customer service elsewhere. read more

2023: The indoor seating is shoved to the wall & barricaded off. And the staff was rude. Can't rate the bagels because they were out of almost everything & didn't seem to want our business. What a disappointment. read more

Had breakfast today. Jalapeno bagel with egg and bacon. Super good! Staff friendly, and speedy! read more

Terrible service and staff is very rude. Need to do something about one of their employees

Bad service. Hot chai tea was cold. Food was ok but didn't have any cream cheese on my bagel. The red head who rang me out wasn't even paying attention when I was trying to order, she was just on her phone making me wait when I was right there in front of her. I will never be back read more

Been to a different one one time before this and this didn't happen. So I'm not a regular or anything in fact I'm just in the car and starving. I ordered and everything bagel and girl said okay. I get all the way home and it's not cut, toasted, and there's no cream cheese in the bag. Honestly upset and feel dumb. I wish the girl would have even asked? I just figured it would come on there. Absolute waste of time and money read more

Einstein Bros. Bagels - I don't have cream cheese lol that's why I drove 20 minutes for this. - Breakfast & Brunch Near Me - Indianapolis, Indiana

Great place to go for a breakfast sandwich or bagel with a schmear. The veggie schmear is fantastic. The green tea isn't too shabby either. read more

Slow and unenthusiastic service. I made a mobile order that said 15-20 minutes. I showed up 15 minutes. A little earlier. I was optimistic. I stood at the pick up table for 10 minutes until someone noticed me. "Do you have an order?" The worker sorted through the orders until she found my order then slowly made by order - after telling me they were out of every bagel I ordered (Asiago, everything, and green Chile), and my has brown sides. This place is terrible. read more

If you have nothing but time to stand in line and listen to employees complain about other employees, this is the spot for you. Bagels kinda hard to mess up. Service is BAD read more

I tend to stop at this Einstein Brothers location once a week before work and I typically am back in my car in under three minutes! My go-to order is an everything bagel with garlic and herb cream cheese! Just don't eat one if you'll be in a confined space with someone during the day. read more

Einstein Bros. Bagels - Everything bagel with garlic and herb cream cheese! - Breakfast & Brunch Near Me - Indianapolis, Indiana

Very nice staff and great food. It was my first time going to an Einstein bagel because I was at the discount tire next door, and I was not disappointed! read more