I dont know why this place does not have great ratings. George the manager onsite has this place running great. No problem with the food. Great customer servicequick and clean. He has this place feeling like a 5 star restraunt. Everytime im in this area this the only taco bell ill be coming to. Thanks George! read more

I ordered the deluxe box, The food was great, had good serving portions that I almost couldn't eat everything. The employees were doing a good service, and the place was nice and clean. read more

I get this is Taco Bell, but I was doing community outreach. A person needed some protein. I checked the order before I left. Missing a ground beef taco. I went inside, they replaced. I get back to the ladys camp and there is nothing in the Crunchwrap supreme. It was bad enough that I drove 20 min back and received about the same. Not sure if it is this location or Taco Bell in general. In the future, I will be finding somewhere else to purchase affordable food for the unhoused. read more

Taco Bell - Ground beef #1 pic - Fast Food Near Me - Austin, Texas

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Seriously. What is this?! Tell me how that is acceptable to anyone to give out as a food item? 1/4 of the chalupa has meat. How crappy can you be to do that to a customer? I don't expect excellence but everyone expects to get what they paid for. And no one is going to even care about this review since people just go needing food fast, just like me. But good lord. What a crappy choice, staff. read more

Taco Bell - 1/4 of a valid chalupa. A rip off. - Fast Food Near Me - Austin, Texas

I was craving some Taco Bell so I snuck out of the apartment one evening. It took me about 15 minutes to drive to this location as it is the closest one to us. I ordered the #1 combo as well as the chalupa combo. I can actually attest to the fact that those were some of the worst chalupas I've ever had! Didn't think it was possible to be so disappointed with a late night junk food meal because these things usually hit the spot for some weird reason; but the chalupa was cold and sloppy, it was just really too sad to eat. I didn't even bother finishing them. I wish I could say nicer things, but I really can't. read more

Ordered a luxe box and nacho fries with no meat(vegetarian) and got extremely sick this morning. The only thing I ate yesterday. Tried to call the store to warn them but they don't pick up the phone. I'm not even on here trying to bash them but food borne illness is real and I was extremely sick all morning. I'd leave this location alone read more

Never disappoints at this one. The food is always good. Never been inside. Keith is a cool guy too.

I know it's Taco Bell...but at least do your job or quit. Pure laziness claiming "cash only because the machines are down" and then as we proceed to order, giving us shitty ass, hardly any. Girls, go ahead and quit and be a stay at home nothing. You're embarrassing yourselves.Crunchy TacoCrunchy Tacos read more

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Horrible location, just go to McDonalds next door. The employees here must struggle to tie their shoes everyday. Order was ready then order wasn't ready then had to replace the order because they couldn't find it.. read more

I like the self ordering kiosk because it's easier to consider customizing the order. The food was fine.

Part of me wants to give this Taco Bell a great score and insist that everything bad anyone has said about it is wrong. The problem is they aren't wrong. No one should ever eat Taco Bell, its basically poison wrapped up in a tortilla. I still eat Taco Bell sometimes and this is my favorite location. My favorite poison here is the Caramel Apple Empanada. The thing is that 9 out of 10 times I order the Empanada they are sold out or unable to make them for some reason. Its very frustrating but when you do get one its amazing! The crunchy tacos are good in a trailer park sort of way. I've been known to go into a few Crunchy Taco frenzies that I am sure have taken years away from life. I know you probably wont listen to me but the best advice I can give you is to not ever eat Taco Bell and especially dont drink Baja Blast Mt. Dew, I heard a rumor that drinking it will make your poo glow in the dark under black lights but I"m not brave enough to test the theory. read more

This is probably the worst Taco Bell I've ever been to. If you want to wait in a line for 25 minutes or be told that "we aren't serving food right now" (both real things I've experienced), this is the place. I live like 3 minutes from here and occasionally forget how awful it is and give it another try and it's always I explicably awful. read more

What a surprise this crappy location only has two stars, she said sarcastically. Went to this location tonight with a very simple order;3 chicken soft tacos, chicken and cheese only. Got home and guess what? There's lettuce on my tacos. Called the manager, who never once apologized or offered to fix it, just hung up on me when I told her I'm not driving back to that location EVER. Real awful customer service and apparently all the employees are on autopilot they can't look at an order to make it right. I will be emailing and calling customer service about this very unprofessional "manager" hanging up on me. Also, these morons are not being Covid safe. Stupid drive thru person took my husbands money directly from his hand, yet handed him the food in a giant plastic tub. Uh, whut? read more

Taco Bell - This is what chicken and cheese, no lettuce looks like. Cant even pick it off and eat it. My dogs enjoyed this crap at least. - Fast Food Near Me - Austin, Texas

Spent 30 min in the drive through for a chicken quesadilla and a crispy taco. Thought it was just a fluke but I've came back multiple times and the wait time was 15+. Slowest Taco Bell I've ever been too. It's so annoying for a fast food joint. I'd literally drive an extra five miles for better service read more

If you want to go to the trashiest, lowest quality Taco Bell in Austin, this is it. What kind of stupid asswipes allow your food to come out looking like this, and expect you to be ok with it? Screw this location, I hope it goes out of business. read more

Taco Bell - Fast Food Near Me - Austin, Texas

The Taco Bell app, google, and yelp all show the hours of the store closing at 1am. Me and an entire line of cars waited at least 15 minutes only to pull up to the speaker at 12am with no one answering. There should be an automated message telling cars who pull up that THEY ARE CLOSED. This is the second time this has happened to me at a Taco Bell. I ordered through the app and even the app processed my payment. Very frustrating y'all do better. read more

Corporate needs to send this location some help. I went inside today, ordered 1 taco, waited 16 minutes for my order. I then went to the counter and asked about the order, they made the taco, apologized saying they were short staffed. And the taco was cold. The inside was not very busy, a few people at tables. They may serve fast food, but they don't serve it fast. read more

At this point im getting embarrassed to eat at Taco Bell. But this was just disrespectful. A double shell half ass Taco. What tha... who would do this!? Pulled up to the store and there was not one customer inside or in the drive thru. Pulled up to drive thru"one moment please". That always amuses me when that happens. Like, what are you doing!? Anyhow, i give her money and she asks if I wanted my change. (Should have been a red flag). I get my bag look inside and notice two sauces. Really? I look up and the girl literally disappeared. She would not come back to the window. Pulled off w my two packets and then noticed the Most Janky Taco ever as I opened my package. Wow. read more

Taco Bell - Wth is this!? Taco bell Laacking! A double trouble taco. And refused to give me more than one taco sauce. - Fast Food Near Me - Austin, Texas

Don't like posting reviews usually just wanted to show off how of a horrendous burrito this is read more

Taco Bell - Bean and rice burrito - Fast Food Near Me - Austin, Texas

All the info that is available says this location is open until 1:00am. I just pulled up at 11:00 and was told "we just took our last order for the night". Not sure what's going on here either they need to provide the correct info or something is happening that shouldn't be. read more

You ever download that Live Mas app that Taco Bell has? Well, you should, dudes and dudettes. I have come here more than 10x to pick up my food, AFTER i ordered exactly what I wanted through that Live Mas app. I am telling you now, you need to order your food off that app from now on. Why you ask? Let me count the ways - 1) you get to order EXACTLY what you want, how you want it, even with all the add-ons (extra sauce, no onions, extra cheese, etc) without any discrepancies or cracking megaphone ordering from the drive-thru microphone. 2) as soon as you roll up to this location (after you ordered from your app), go through the drive-thru (or inside) and let them know your name (the app even gives you a silly name which you can use and it still identifies your order as yours). Your food will either be ready for you and/or the employees will put the final sauces, napkins, etc in your bag. 3) Walk out/Drive out and head home to enjoy your food. Ordering through the app the first time I had my suspicions that my order would be incorrect, lacking, etc however the app really eliminated any discrepancies and allowed me to expand my order and tailor my food to my liking. You can pay over the app which I highly recommend because Taco Bell will sometimes add coupons and discounts to your order(s) on the occasional basis. I got $2 off my $12 order and I was a happy lady when I checked out on the app and paid for my meal. Do it. You won't regret it. read more

Went through drive thru last night at this location, William Cannon/1st. When I was paying, I saw a young male employee without a mask on, sitting on what appeared to be a food prep table. Ended up throwing my food away. Please talk to this guy. I don't want him to lose his job or anything, but that's not cool. read more

I just tried to get some food from here but their doors are locked and they parked a car in the drive thru to keep people from ordering. There was no one inside even though they are supposed to be open until 3am. There was also no sign on the door indicating whether or not they were experiencing an issue. read more

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0 stars, what a shitty place. Cars in line waiting 10-15 mins to get there order taken at 12:30am while 2 employees sit out front goofing off read more

This box of chips literally is not worth 5 bucks I paid. There is little toppings. I know it's fast did but dang.... I'd expect a little more read more

Taco Bell - This box of chips really isn't worth the 5 bucks I paid. I know it's fast food but could at least add more into this . - Fast Food Near Me - Austin, Texas

Adriana. I arrived around 9:45 (reasonable) and pulled up to where you order. Very quickly and already full of attitude I was "notified" that since they were out of ground beef i would have to pay MORE for chicken or steak. So i nonchalantly said that its funny I have to pay when youre out of something which is pretty laughable?? She proceeded to tell me since she "notified me" (multiple times) that it's completely justified, in a very rude manner. Im pretty lighthearted so I may have not minded the extra dollar?? for a steak taco, but she was doing too much with the bad energy I was pretty taken aback. So I told her to fix the attitude and backed out. And shes a manager?! Seems too abrasive and tone deaf to me, maybe she was stressed. Either way shes gotta work on that. Big fail in your #1 priority of customer service. Try LinkedIn for a manager position. Adriana read more

All of the one star reviews are spot on. I went tonight because the Southpark location had computer issues and couldn't take orders for another 16 minutes (the employee was very nice and super apologetic.) So I go a bit out of my way over to WC/S 1st. I've been there many times, especially when I worked nights and had the munchies and they were open late. I expected better, especially considering the $$$$$$$ they just spent remodeling. I ordered a $5 Nacho Fries box. First of all, total was $5.41 and I should have gotten 59¢ back from my $6.00. They gave me 55¢. I get that there's a coin shortage, but in that case they should have given me 60¢ if they were out of pennies (my last ones went to Dollar Tree.) Anyway, that was the least of it. I got a Pepsi and started drinking it on the way home. (They are NOT "contactless" and put their hands over the lid.) It was flat and watery. Okay, whatever . . . sometimes the fountains don't cooperate. I get home, starving, and there is NO queso (i.e. fake cheese sauce) for the nacho fries. So they're just plain battered fries, cold and limp at that, and this was a NACHO FRIES box. Now I'm picking up the phone. I told the chick who answered about the bad Pepsi and the lack of sauce. "NO queso?" she asks, almost in disbelief. "None," I said. She says if I come back with the receipt they'll "replace" it. Replace what? How about a fresh meal WITH A FULL REFUND? I told her I didn't get a receipt and they never give me one anymore (besides, with the store being closed, I would have had to go through the drive thru again, probably with a long line. Whatever happened to those "Tell the Bell" receipts?) I said it wasn't really worth my time but I just wanted them to know. Silence. Did I just get hung up on? No, I could hear noise in the background, like she set the phone down without an explanation. I wait a couple of minutes. "HELLO? IS ANYONE THERE?" No answer. I go back to my crappy meal, which is now seriously cold. I notice that there are NO NAPKINS. Now I'm really mad. I call again and guess what? The line is busy. After several more calls and nothing but a busy signal, I can only assume she left the phone off the hook. I'd call tomorrow and ask for the manager, but that probably WAS the manager. So all I can do is try to contact customer service. I usually let these things go, but I'm really fed up. To recap: Shorted my change, bad Pepsi, bad fries with no sauce, no napkins, no receipt, no offer to compensate me for the inconvenience, and the lousiest "service" possible. Never again. read more

I wish I could give this half a star. The service was incredibly disrespectful and this is coming from someone who works in the food industry. Not a good look. 0/10. Flop. read more

Worst TB ever. Tried to drive through for late night munchies tonight, and was told at the speaker that they were out of...EVERYTHING. Seriously, it was almost comical that EVERY SINGLE THING we asked for, we were told they were out of the ingredients. No beef, chicken, potatoes, nacho cheese, French fries, CUPS... The list goes on. Perhaps it was just a single worker who is collecting a check and not giving a shit. Maybe it was a terrible GM who didn't order the basic ingredients to their entire menu. Maybe it was a freezer went out, causing mass spoilage. Regardless, it doesn't make sense to be open if you can't sell anything. What a shitty business. read more

I would give this place zero stars if I could. After paying and waiting 20 minutes no food. They were more than glad to take my money. Go to McDonald's instead. read more

Oh I forgot to mention the guy with a girl sitting in the middle of the place. Maybe around late 20's. He had his hand down his pants and was playing with himself. read more

I couldn't find a yelp page for this particular location. But they're def the best taco bell in town, so they deserve a good review. I pass by it on my way home from work, so it's a place I've stopped by several times. I mean, yeah, it's just some janky fast food. And yeah, they get backed up at drive-through. But also they're working a minimum wage job (that I'm guessing comes with zero respect or health care benefits) in the middle of this whole panorama, so I think that kinda evens some of the wait times out. And they're always nice to me. Always get my order correct. Best Taco Bell in town. read more

This Taco Bell does not really know how to make good food. I don't eat meat or cheese and my instructions to them are always pretty simple. Drive thrus are only open so when I got home I found the unpleasant surprise that my order was wrong (hence it was covered in dairy). Luckily I do not have an allergy so I think the staff has to be more careful in following directions. Probably won't be coming back to this one in the near future. read more

They have hours until 1am stated on their sign and website but I arrived at 1230am and was told they were closed, when I approached 5he drive thru. read more

Ugh, for real, what is the problem with this location? I spend like three extra dollars on extra sauces for my order and I get my order dry as a bone, everytime. It seems deliberate at this point. I don't get to choose my location when ordering delivery, and everytime I get this location, its pure garbage. read more

I don't know what her name was, but when I asked for a sh*t ton of fire sauce, she gave me A SH*T TON of fire sauce. You don't see this often. Great job Taco Bell staff, I'll be back. read more

Look, it's a Taco Bell. You know whether you like it or not and you know the service to expect. But let me tell ya if you're choosing between the two Taco Bells on William Cannon, go to this one. The other one SUUUCCKKKSSS. The employees here are chill and nice and don't make me feel bad for enjoying Taco Bell on occasion read more

The order was right on the receipt. When we checked our food everything thing was wrong. When we went back they gave us a new order. This time half the order was wrong. Such horrible service. read more

this taco bell is amazing. if you're reading this never go to the taco bell on slaughter ln in south park meadows. i promise you will rethink life there, but at this taco bell, they give you fresh food, actual portions. theyve only messed up my order once, and idgaf cause theyre amazing, and fast. thank you guys there for doing your job right. you guys could teach slaughter a few things :). the store setting even makes me feel fresh, the inside always looking nice. thank you tb at william connor. read more

I recommend going to the one close to Walmart and 35. I went to this location twice in the evening and Nacho fries were cold and Cinnabon delights hard. read more