I just purchased my 4th car from EleaseReturns. For the past 20 years I have been dealing with Joe. Nothing but great experience. My cars were all in great shape and great price. Thank you Joe for your honesty and professionalism. I have told my family and friends to check your website before they buy a car from anyone else. Thank you so much Joe. read more

Had a chance to clear things up with Joe, seemed like he had a bad week and who doesn't? He seems sincere in his business and from the other reviews, people seemed to have had great experiences with eLease Returns. He does have nice cars on the lot, worth checking out. read more

Beware. While the car buying process was fine the follow through was not. Joe has not followed up to provide promised items, does not return phone calls, doesn't call back after you track him down and is generally unresponsive. He was a real go getter until he got the money for the car and after that nothing. read more

Came here cause I seen a ad on Auto trader And was interested in the vehicle. As I approach the building to take a look at the cars after parking on the Main Street I walked around and didn't see the car I was looking for on there lot .it was on there website and Autotrader.com . It was my day off so I came in basketball shorts and a regular T-shirt. Keep in mind i'm a potential buyer looking to buy a car and wouldn't drive all the way from San Jose ca to take a look at something I'm not interested in.there was no help I walked inside there so called show room and there was a lady sitting on her desk and a guy playing golf in a Cage that was in the showroom .no 1 asked if I needed help walked back outside and went around the building to see if it's in the back and it was not.so I came back into the so called showroom and I asked the lady is there someone that can help me .she brushed me off and said that there busy rite now to give them 5 min they will help me .told her I'll be outside by my car waiting WOW 5min went to 20min still no help keep in mind I drove from San Jose to buy a car felt like they didn't care bout helping me maybe they judged my basketball shorts and ball cap and thought I was wasting time ..I ended up buying the same car at Fletcher Jones Mercedes for a better price and felt comfortable doing business with somebody that doesn't judge you. Love my new car. I will not be buying a car here anytime soon. And if you're young guy like me make sure you wear a suit so they can help you and they don't judge you like they did me.(bad business).......!!!!!!!! read more

I love the car I bought from Joe and Mike, but the service is what will bring me back to their lot. They are nice guys and they treat you like a friend. I will be buying my cars from them for now on. read more

Love ELease Returns! Joe is always wonderful to work with. They have amazing cars, but also a huge variety. It's so nice to work with community companies that are trustworthy and just good people. Thank you Joe! read more

Joe is THE BEST! I will never buy another car from anywhere else. He was so easy to work with- not pushy at all which was such a nice change from every other dealership out there. He also services the cars and gives excellent service. I purchased a car from him a few months ago and we are already looking at purchasing another one from him; he has the fairest prices and offers the 'human' factor so many sales guys lack. read more

The five stars that I'm giving elease returns is not only for my first buying experience with them but also for the continued excellent customer service that I recieve 10 months after my purchase. The whole staff Joe, Mike, and Richie are worthy of these 5 stars. I can honestly say that it feels good for a single woman to have a car dealer and mechanic that I can trust. I don't know what I would do without them in my life. Nothing but love for them! read more

I like cars and have turned over nine low mileage cars in the last five years, Mercedes, Porsche, Lexus, Toyota and Honda. I have dealt with a lot of car sellers so when I say I like this place and the people that work there it comes from experience. My latest acquisition is a 535 i BMW with 17 k miles purchased at E Lease. If you want a Quality car at a better than average price give Joe a shot and if he doesn't have The car on the lot he'll check the auctions for you and find what you want. The next time I am in the market for another car you can guess where I'm going first. read more

I bought a car from Joe at eLease Returns yesterday and wanted to follow-up that experience with a review of the process, of Joe, and his business. Net-net: buying the car from Joe Newcomer at eLease Returns was fun, painless, lacking the normal high-pressure of other dealers and in the end, we both got what we wanted -- I got a good car at a fair price and Joe sold a car at a fair price and gained a long-term customer. After doing some due diligence on what car we wanted, we found a number of dealerships offering almost the identical vehicle in online ads. In search of my wife's next car, we found lots of dealers who not only couldn't readily provide us a background on the vehicles we road-tested, but weren't very familiar with the vehicles' basic features. Those visits were often followed by emails which confirmed the lack of attention to detail that these dealerships maintained -- they were spam emails, often from the general managers, proving that they weren't listening to what we wanted. On the other hand, my wife and I were very pleasantly surprised when we approached eLease Returns.... we were not approached by a hungry salesperson when looking at the car on the lot. After entering the doors, we found Joe, the owner of the business, warm and inviting. After suggesting we were interested in looking at the MB GL450, he asked if we wanted to take the car for a drive and he offered the key -- no license copies, no questions. He didn't stow away in the car during our drive so we were able to exchange realtime feedback during the road test. After we were sure we were interested in the car, I worked with Joe on pricing. Joe provided us both the carfax and a condition report from the auction house from which he purchased the car. Joe is picky -- he purchases only those cars at auction with clean histories and high scores on the auction condition reports. Of course, when it came time to settle on a price, I was ready to make a very low offer and Joe was very quick to provide me documentation from his purchase of our prospective vehicle. We agreed on a price that would enable him to make a return on his investment and we got the car at a price lower than I would have ended up at with the other dealerships. I purchase things for a living and have had both good and bad expereiences. I found the negotiation process much less painful with Joe and elease returns because the process was infused with honesty, humor and was completely relaxed without the normal back-room shennaigans that often accompany this process at big dealerships. My wife loves her new car and I look forward towards returning to see Joe when I need to replace mine! read more

I bought my second BMW from Joe. It has been a pleasure working with him. He's honest, and straight forward and the transaction was extremely easy. I am extremely happy with the price I paid and the quality of the car. I never enjoyed going into a car dealership, so I was surprised to find a place like this. He and MIke have also taken very good care of my car over the years. Everytime I have a problem I go back to them knowing that I can trust them and the repair costs are super reasonable. I highly recommend them. read more

JOE ROCKS!!!!! Go see him for beautiful cars and no BS service!

We just purchased an Escalade from Joe. He was professional and personal. He walked us through the process. It was quick and painless. The website is informative and their prices are competitive. Lots of great cars to choose from. It's great to not be pressured when on a car lot. Thanks! read more

ELease Returns - Used Car Dealers Near Me - San Ramon, California

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I've bought 2 cars from Joe and Mike, great deals great prices and best of all great service! I would recommend anyone there.

Joe at eLease Returns is the real deal. Buying a car can be a very frustrating experience. It took my bank almost 2 weeks to get my financing in place and Joe was there through the entire process. I flew into CA from WA and was picked up at the airport curbside by Jack from eLease. Jack was a cool dude. Joe and Mike run a first class, professional business that had me thinking "are these guys really this laid back?". They are. I also met Greg who was honest and let me drive a BMW 335i that I was thinking about buying for my wife. That car rocked!!! It had over 37K miles on it and was like new. The cars on Joe's lot are extremely clean. Most of them looked and smelled brand new. I bought my 2008 911 C4S Porsche and am thrilled. I am a very picky person and the car is CLEAN. I bought the car with a 6-disc CD changer but when I got the car it was missing. I told Joe about the problem and he ordered the changer. I called him on a Friday and asked what the status was on the part. Joe said the part was in, took a picture with his cell phone, sent me a picture of the part and said it was on its way. I expected to see it in a few weeks. Joe overnighted the changer...on a Friday afternoon...to be delivered on Saturday. I got the changer in the Porsche factory wrapper...it was not like they found some used part somewhere on the internet and ordered it. That is the kind of service you will get at eLease Returns. Would I recommend Joe and his crew? Hell yes...without giving it a second thought. Are the cars priced right for their level of quality? Absolutely!!! read more

I just recently bought my sixth car from eLeasereturns. Its been 17 years since I bought my first one and they have been top notch in every transaction. They seem to always have great cars in good or great condition, at a reasonable price. They are just different, in the best of ways. They have a solid reputation for a reason and its a long lived one for the same reason. read more

I found a great deal and awesome service at EleaseReturns. Met Joe, asked if we could test drive the X5...he gave us the keys and we took it for a spin. We were only there to do our first bit of research on the way BMW SUV drives. The vehicle was very clean. It did have an odd smell of old lady perfume or something but that has gone now and the dealership, after we decided to buy the car did everything they could to get the smell out. We ended up buying the vehicle after we realized there was no hassle and the price was right on our target. They also fixed a scratch and provided brand new floor mats. Excellent experience and would definitely buy from them next time around. Have had the vehicle for a month now and very happy. read more

The easiest and best transaction I have experienced in car shopping. Joe, Mike and Teresa are the best. We were from out of town - they met us at airport with a beautiful Mercedes, drove us to their lot, handed us the keys to the BMW 650I convertible we were interested in, and we took it for a drive. They had it completely detailed and ready for our arrival. We bought it on the spot and drove it home to WA state. Will definitely return to eLease Returns for all of my future car purchases. read more

I have now purchased two cars from Joe at e-lease returns. First car was a MBZ 430CLK, and I had it for 6 years. I never had one problem with that car, just got bored with it and was itching for something newer and bigger! Last month I traded it in for an BMW X5 they had and I am lovin' this vehicle. Go see his inventory, trust me, there is something on his lot that you will love, you just dont know it yet. And you will save thousands buying it a couple years old and yet still have a perfect car that is likely under factory warranty. My entire deal took about 30 minutes to complete and thats only if you add in the time it took to ogle the beautiful cars he keeps inside on the showroom floor. My new car is perfect, (did I say I love it?) even smells brand new. Joe buys and sells only the best and you will know it from the moment you sit in one of his cars. In addition to buying my last two cars E-lease, Joe has been really fair on my trade-ins. When my father passed away and left my family with a Corvette (in not great condition), I took it straight to Joe, told him what I wanted out of it and returned about two weeks later to pick up a check. Done. This guy moves cars. Must mean that he's good at it. If you're into really clean cars, low pressure sales, a super comfortable and honest atmosphere, and old fashioned customer service, E-lease is for you. If you buy a car from E-lease you will meet and quickly realize that Mike is in charge of most everything and couldn't be more responsive. Between calls, texts and emails both Joe and Mike are accessible and prompt at responding to even my most annoying requests. I had to go back and get a couple things taken care of on the BMW and it was a pleasure. (for me, probably not them) They took care of it all and gave me a loaner. So incredibly convenient. As I walked out the door today I thought.....wow, what a nice experience start to finish.... always has been with e-lease, always will be. Thanks guys. Love these men and this place. Karen read more

Joe is simply amazing. Had been eyeing a Mercedes GLK 350 online...When I got there, he asked if I wanted to test drive, handed over the keys and said "enjoy, just keeps your eyes on the road". He made me feel extremely comfortable and we were able to negotiate a price that worked for us both. He made the entire process extremely smooth and had an incredibly fun personality. If you are in market for a new luxury vehicle, I definitely recommend this place hands down. I never once felt pressured or mislead. Thank you Joe, and I hope to do business with you again in the future! read more

Purchased a Mercedes from eLease Returns. Mike R. was extremely professional and courteous and the entire experience was smooth. Great price and they scored me excellent financing. Made sure the car was in excellent condition, super clean, and pristine in all respects before even thinking about releasing it to me. Great job guys! Keep it up. read more

Sorry for the late update: Joe's word is gold. No more curb rash - the wheels are perfect. A happy wife is a happy life. A solid 5 stars. Now, if you can find me a Porsche Cayman GT4 next year... read more

Great car buying experience. Received a recommendation from a friend who previously purchased from them and decided to check out their inventory. Wasn't quite ready to buy yet as we were in the middle of a house refinance, but found a wonderful 2009 BMW 135i with super low miles and great price. We decided to at least take a look at it in person and go for a test drive. Joe was very easy to work with and willing to work with us to get us the car we wanted while delaying the financing til our refinance was completed. We ended up taking the car home that day and within an hour of our coming in for the test drive. I would definitely recommend you checking out eLease Returns if you are looking to buy a car read more

As a follow up to my Jan. 2013 post, I bought a 2010 BMW X5 48i this past week and again the service from Joe and Mike couldn't have been better. Don't care where I live or where I go, I will only buy cars from eLease and Joe! read more

Quick and easy transaction. Car was shipped out quickly. Great car as described. Will use again. Thanks!

Been looking for a car to buy so we stopped in there. Prices are crazy over priced. The owner and salesmen are very arrogant and cocky with their cars. Some of the cars seem a little beat up even tho they have low miles. It doesn't give you that clean new feeling for the expensive prices of cars. Not impressed. read more

Bought a used 2014 x6 from these boys last night. Got a glass of Prisoner wine, an ok deal on my trade-in and out of the door in less than an hour. Joe and Mike were as reported here: straightforward, cool and easy to deal with. They owe me an extra key and a users manual: but I'm confident they will follow thru. And they stock some super cars. read more

ELease is the best! I purchased a Mercedes from them it was clean, and ran like a gem. They care about thier reputation and that is evident by how they treat their customers! If you are looking for a nice car go buy that's the place to go! read more

Excellent customer service. I had a small cosmetic issue with my Range Rover and they have gone above and beyond to make me happy. Easy purchasing experience. Excellent customer service! read more

We were very pleased with the car and the whole sales process. It was the first time that I had purchased a "used" car in many years and we purchsed it remotely from San Diego, relying only on pictures and Joe's representations. What we got was car that looked brand new - a BMW 335i hardtop convertible in TOP condition and Joe followed through on all of his committments before and after the sale. I'd strongly recommend doing business with Joe and his team. We'll be sure to view his inventory when we need another great car. Thanks Joe......! read more

I think Joe at ELease returns is a class act and makes the buying process very simple and done in a very professional way. I would highly recommend e lease returns to anyone. Joe sold my H1 Hummer and got me top dollar. I also really appreciate his low key selling style. You never feel pressured. Joe certainly defies conventional wisdom of what a car sales business is! Well done! read more

Joe is awesome..Great buying experience and I was on my way home with my Porsche macan in two hours.

My family and I had previously bought 3 cars from eLeaseReturns.com (MB S430, BMW 530i and Audi Allroad) and have been going back for maintenance and repairs ever since. Each time we have gone back, Mike, the Service Manager, has been exceptional in regards to customer service. Mike always goes beyond what a customer service representative is supposed to do and has been very helpful and friendly with things that we were confused about. Recently, we had gone back for an "Airmatic" (Suspension) problem, and Mike informed us that the old suspension was still under warranty, that all repairs would be free of charge. Such an Honest man! Mike, Joe (the owner) and Rich (the lead mechanic) are all very truthful and trustworthy people. My advice to anyone who may be looking to buy a Certified Pre-Owned Luxury car, I would say give eLeaseReturns a try, and I bet you will never be disappointed. Great staff and clean facility. Very professional, polite people and they work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle. read more

So I just completed my 5th transaction with eLease returns and couldn't be happier. Joe and Mike only carry the cleanest/nicest used cars and always treat me like family. Throw in Rich "the maintenance guru" and you have a team that can't be beat! Worth the drive from anywhere in CA to see their awesome cars. Thanks guys! read more

Joe, Mike and Rich at E-Lease make buying and selling a car effortless and the deals are exceptional. We have bought and sold our last two cars with them and they exceeded our expectations. They have great inventory and have totally spoiled us with great service when needed after our purchase. We will not be going to dealerships again. Joe, Mike and Rich have earned our loyalty. We highly recommend the team at E-Lease!! read more

We purchased a Mercedes e350 at eLease Returns in January 2015. Joe was not pushy at all through the sale process and was very relaxed letting us test drive different cars. We felt very comfortable making our decision. We've now had the car for 1.5 years and couldn't be happier. In addition to the sale process, Joe and Mike have been so helpful with servicing and even coming to help me when I locked my keys in the car. I was at Costco in Danville and called eLease Returns to see if they could help and seriously within less than 5 minutes Mike was there and was able to get me back in my car. These two treat their customers like family - we will definitely be back to buy our next car here and recommend that anyone who is looking for a high quality, reasonably priced car and great customer service to go to eLease Returns. read more

I'll never buy from a dealer or anywhere else as long as I live! eLease returns is a no bull *#^&) dealership. Customer service is beyond words. This is what the car buying experience should be, Joe and Mike you've set the standards every dealership should live by! read more

We bought a 2007 SL550 today !!! It was an amazing buying car experience. We don't have to deal with the hassle sales technique that we see at other car dealers - usually very tired with the bargain process. Joe and Micheal - salesperson are very friendly and expert about the car. I and my wife have made the decision of buying this car within 35 minutes - 25 minutes of test drive and just about 10 minutes of dealing with the price. We usually take about at least 3, 4 hours. Even this is our first time in San Ramon and of course in this car dealership, but we feel like buying a car from a friend. It's about the trust and feel confident that the seller will take good care of us. We buy car very often and never feel so good and happy as this time. We will refer people to buy car from this dealer and will come back in the future. Excellent selection of cars, good price and the best service ! read more

So I've gotten a car from these guys, a super nice looking car that I've always wanted. A BMW 335i and have had kind of a rough start with a few problems but they have really stepped up in getting my car down to the shop and trying to get it fixed. I'm super happy with the service and the fact that they stand by their customers when they are in need. read more

Best place to get a nice luxury car and the staff is awesome. Good prices, the vehicles are solid, and very little hassle (none of the "let me go talk to my manager" business) They really work with you and want to get you a good deal. Get your next car from them! read more