The customer service from the two gentlemen in the storefront and Dr. Sue was amazing. My sister needed new glasses and I offered to buy her a pair for her birthday. She found this place through yelp and was impressed by the reviews. They were able to fit her in the day before because they book very quickly for appointments on the weekends. She told me the doctor was very funny and knowledgeable during the exam. As I was waiting in the lobby with my baby niece, the two guys in the front kept checking on us to see if we were okay and if we needed anything. The price for the eye exam was $45; frames that my sister selected was $220, and the lenses (usually free$) was $120. Because her prescription was high,the lenses would be super thick and to upgrade to thinner lenses it would cost extra. ( Which my sister did, because I was paying‍. Also, She doesn't have insurance)They also threw in a birthday discount and only charged me $305! They offer same day service, but because she upgraded the lenses, she would have to come back on Monday to pick it up. It's amazing how quickly they can get the product to their customer. I highly-highly recommend this place. They are super professional and affordable. read more

Found this place about 1 year ago after asking a friend where he got his glasses bc it was the exact style I was looking for. Simple and stylist. Went in with my wife expecting to get a similar pair but found so many other cool looking glasses! Exam was painless and Frank (the optometrist) was really able to hone in on my correct prescription. I have a severe stigmatism (4 diopters) and every optometrist I went to before either didn't explain my condition clearly, or gave me an uncomfortable prescription. Frank explained everything super clearly that I needed to move up slowly since my eyes would reject the jump in cylinders so we needed to move up slowly. After stepping out of the exam room, I was excited to try on all the different frames only to realize how many frames didn't work with my face! It was a bit frustrating but Jason and William saved the day. They were SO good at picking out frames that complimented my face well and there were definitely lots of flavors to choose from. Thought I would pick out a simple black frame but ended up choosing a ocean mist green frame that looked absolutely stunning (it was definitely an edgy decision I would not have made without their help). Now for some of you, this is the most important part... price. (TLDR: I saved more here with out-of-network than I did at my previous in-network provider) Eleven optical was NOT part of my VSP in-network centers. Therefore, I had to pay out-of-network prices. Their usual frames (mostly metal/wire frames) are around the 150 to 250 with their titanium collection sometimes being over 300. So not cheap. They do have lots of nice pairs of plastic frames that go for around 60 as well. However! It's their lenses that make this shop SUPER affordable! Usually the in-network providers give you a big cut off the frames, but all the lense add-ons is where they jack up prices (like anti-glare, UV coating, etc.) Here they do most of it for free so total cost of the lense is like $40! At my previous provider, I got 180 off some regular ray bans, and opted for anti-glare on the lenses and my total came out to like $190. Here I opted for $200 frames, got the $100 out-of-network discount, and paid $40 for lenses with same offerings, so total of around $140. Didn't think I would spend less at an out-of-network provider. The frames for me were a total upgrade from my old ray bans and I get WAY more compliments on them. I've recommended this place to all my friends looking for new glasses. It's been a bit over a year now so I went in for my annual exam and ended up with another pair to compliment my previous ones. Thanks Jason and William! You guys are the real heroes. read more

I came in with 2 prescriptions because my eyes are off. Jason helped me figure out the right rx and was super informative when it came to the right frames. I ordered online from another company and the measurements of the frames with the lenses was way off so I went to try something local. He took the time to measure my pupils in relation with the frames. I took an hour just trying on every frame but he was right there making sure I had plenty of choices! He stayed way below my budget and didn't up-sale me for other stuff. He cut the lenses right there in about 20 minutes. Super cool place and had plenty of time to pick out the right frames and rechecked my eye RX. I had such a great experience going there. The glasses are so comfy and stay on my nose They also have baby and kid frames too! Seriously...come here to get your glasses! read more

Absolutely first class, great styles, Korean designers, prompt courteous service, competitive prices, and they strive to put the customer first. read more

If you want exceptional service this is the place to go! They are super knowledgeable, friendly, and are always looking out for the customer. I chose to go here for my frames instead of my own optometrist because they have a better selection of styles. I like the selection here more than top notch online retailers like Warby Parker, coastal.com, etc.. plus the price is just about the same if not cheaper. I'm very pleased with the frames I ordered. I made a contact lens order as well that I later decided I no longer needed-- they cancelled and made accommodations with no hassle, plus threw in some samples anyways. You don't get customer service like this too often, so they definitely deserve some recognition! read more

I went here because their reviews were so good and seemed real, and I needed glasses. This place is really worth the hype! I don't think anyone can beat their prices, ESPECIALLY for the area. and not to say they don't have a high end selection, they do, but they have very affordable frames and services if your looking for contacts and/or glasses. And they really do have same day service (I was used to waiting 4/5 days because of my prescription). I was helped by Brian, who was sooo helpful and honest! (Give that man a raise! ) I really got a good vibe from all of their employees that I encountered in the two times I was there; and I can tell the business has a culture of integrity! Which is hard to find! I will be telling every wearer about you guys! -Pam read more

Really cool workers & doctor, nice frames and lenses! I also got my specs really fast, only one week after exam.

Amazing customer service! I went like 9 weeks ago lol, but they still remembered me and what style I was going for. I brought my prescription so I got my glasses within 20 mins, compared to like the hour it took me to pick which frames I wanted, cuz there were so many great options. Definitely will go again for future glasses. Thanks Jason and Reia! read more

Eleven Optical - Eyewear & Opticians Near Me - Artesia, California

We love coming here for new glasses/sunglasses, and have been for many years. Even when we were living in San Francisco and here to visit family for a few days, we'd try to make it a point to come. They have a great selection that is stylish and comfortable, and the team has always been caring, thoughtful, and excellent at helping us with anything we need. Jason remembers our preferences even when it's been a long time since our last visit, and has even mailed the glasses to where we lived in SF for us when they wouldn't be finished in time before we flew back. They had to close for 3 months at the start of the pandemic, but are open now and taking all of the right COVID precautions-- cleaning glasses after each try on, limiting the number of customers, etc. Highly recommend this place! read more

This is the place where I will go all the time. My daughter and son had glasses done by 30 minutes no more multiple trips to pick up glasses. Currently they have promotion that you pay for the frames and lenses are free! This is update in 2018. We have been coming here for the past 2 years. We absolutely love this place.we just had eye exams and glasses done for 5 family members and are very satisfied with the services and the frames we got. read more

I been going here last 6 years! Jason is fantastic! Glasses are superb! Doctor is super nice work well w my 3 kids. Easy to talk to & very friendly! You won't regret what you buy! read more

Came here based on a referral from my co-worker that had a great experience with Jason. They do a great job helping you through choosing the right frames for all head shapes, I know this because I have a big head. Thanks Jason! Love both frames I got! read more

Jason is awesome. The price is awesome. The aesthetic of the place is awesome. It was pretty neat! He's very personable without being too awkward, it was like talking to your favorite teacher in high school, easy going. Going to keep my review thorough and honest though, the front desk service was nice but pretty awkward. The main guy running the desk (for as much as I'm aware) knows what he is doing but I think they were training a new guy and there was a lot of hushed instructions so both me and the trainee were confused about what was happening? They run a small test at the front desk for the doctor, but I'd never done it like that -- usually the doctor will handle all the testing. Not too big of a deal, they were sweet, just awkward and confusing. The wait for our appointment was pretty long, but the front desk guy gave us some drinks as gratitude for our patience. All in all, I would go again. I see some genuine customer service wanting to happen at this place, and I like that, even if the attempts are clumsy when I went. Hopefully they'll be more comfortable when I return for my next visit! read more

I can't get over how great this place is. They have a wide range of glasses and sunglasses styles that range from hipster to simple, so my mom and I have no problem picking out what style we like. Their service is great. They help you pick out which glasses looks best for your face and make sure whatever insurance you have covers as much of your costs as possible. As soon as I was done with my eye exam, they were able to get my glasses ready within 20 minutes!! Other optometrists have made me wait 1-2 weeks for my glasses. read more

I was referred to Eleven Optical by a dear friend of mine and I am so happy she did! Jason, Brian And Dr. Sue ,were all so extremely pleasant and professional! Cost is beyond, reasonable and I will definitely be referring all of my friends and family to them! Btw... I drive from Yorba Linda and it is DEFINITELY worth it! read more

Just to update my review, this place is fully COVID-19 compliant. They let you try thr glasses and they disinfect them before placing them on the counters. Every staff member is wearing a mask and they practice good hand hygiene. read more

Tagged along because someone needed to fix their glasses. I recently got glasses so I wasn't interested in a pair, but they have a ton of cute stuff (the sunglasses were super cute!) Jason was very helpful! The nosepad thingymajiggers on my glasses broke off.. er.. I accidentally broke them and he was kind enough to fix them for me. I will definitely go back to purchase a pair once I start working. Highly recommend checking this place out! The parking lot is a bit small, but I've never had any problems with finding parking. The store is located next to or next next to Cafe Maji so you can grab some cute drinks and desserts before or after. Win win. read more

Extremely thankful I was recommended this place! Never been excited to be blind until now! It is evident that they are very intentional in making sure they provide what's best for their customers which is hard to come by! They have select styles for such reasonable prices that even college students can afford and everyone is super friendly I am beyond satisfied with my new pair of glasses and am also definitely planning on becoming a regular bc I feel so taken care of here! They won't disappoint (,: read more

Jason and William know exactly what they are doing. They are extremely professional and very very friendly and family-oriented. I was referred to this place because of my brother and ever since then I made it my only choice for my optical needs. Customer Service - A+ Selection of Glasses - Very wide variety Price Point - Extremely reasonable Interior - Modern, mid-century, clean. You get your glasses within 15 minutes (quick turn around depending on the lenses) Costco, Target, Wal-Mart and LensCrafters won't compare to their price points and selection. Definitely, highly recommended as my wife and I are very satisfied. read more

Just picked up my glasses, and couldn't have asked for a more seamless process. I'd recommend eleven on 3 fronts: 1. Customer service - as many have already mentioned, the staff is great. Jason, in particular, is unassuming, involved, and helpful without being pushy. The glasses I decided on were ones he recommended. While I was trying on anything and everything, he suggested a few based on his expertise (I'm assuming he's seen enough faces to know what style and color frames work for people). 2. Turn around - they market on the grounds that they can get you your glasses same day... within minutes I think. Because of my near blindness (sigh), though, it took 2 days. Still faster than other places. 3. Price - though mine weren't cheap because of my terrible eyesight and need for the thinnest possible lenses, I'm certain that for the quality, I would have had to pay more elsewhere. For those who have relatively "good" vision, your lenses will be free, so you'll only have to pay for the frames. read more

This place is great. I was very anxious about getting my first pair of glasses (ever!) and coming here was the best decision. First off, it's $45 for an eye exam which is a lot cheaper than most places (yes, even Costco) and the service is excellent. I was helped with an individual by the name of Casey. With their help I found a pair of glasses I loved and overall they made me and my gf feel welcomed. Not to mention, I was also able to get an appointment on the same day! I scheduled an eye exam and came out with a new pair of glasses all in one hour!! Also, the optometrist was very kind and guided me through the whole process while explaining everything in great detail. The others at the front desk were also really kind in helping out customers. Overall, I'd give this place more than 5 stars if I could :) and I definitely will be continuing to come here in the future. read more

Very positive experience! The guy knows the stuff. And price is very reasonable. The turnaround service was pretty fast!

I had some cute frames and I wanted to add my prescription lenses in them. I called several different places and this location was the cheapest. The service was fast and friendly and they were able to get my glasses ready within 20 minutes. The prices here cannot be beat. They included the premium antiglare with blue light blocker. The other places I called were charging twice the amount and they said it would take them 2 weeks to get ready. The man that assisted me was very friendly and answered all my questions. They also offer eye check ups for a very affordable price. I would definitely recommend this location if you are looking to purchase any glasses or if you need your eyes checked. They also have a deal going on right now that if you buy a frame from them, they will add the lenses for free. I will definitely be returning for other services I need in the future. read more

This place is awesome! I had my eye exam here and purchased a pair of glasses and another pair of sunglasses. The doctor was gentle and patient during the exam. and I can tell Jason, the owner, genuinely cared about helping me find the perfect pair. He knows the best frames for my face and I get compliments and questions on where I got them. best experience with a friendly, knowledgeable owner and staffs, very clean and well-stocked shop with amazing selection of frames. 5+ stars; I'm so glad that I walked in this place. read more

My hubby, 4.5 year old son and I took our eye exam, my hubby got new glasses, I updated my current frame and got new prescription sunglasses and my son did not need glasses. Whew! Jason and his staff was so friendly and explained in detail what was covered with my insurance. I highly recommend Eleven for your next set of eyewear and exam! Dr. Sue was awesome, too! read more

Amazing service. Both guys at the front were absolutely fantastic and were great about dealing with the COVID situation cleanly as well. I went to get new glasses done and had a slick experience all the way from getting help picking out the style to the eye exam to receiving the completed product. 100% recommended! read more

Eleven Optical is great! I got my new blue ray eyeglasses here. The frame styles are unique and fashionable. The service is amazing, friendly, professional and super fast. Highly recommend. I'd like to thank them all for the help. Hard to find this typebif service these days. read more

My experience with Eleven Optical was awesome. Great service, fair prices, and excellent quality. They really went the extra mile to make sure my lenses were perfect. Highly recommend. Thank you again Jason! read more

Amazing service and selection - Most of my friends know that I tend to have a hard time buying sunglasses because I have highish cheek bones, a wide ish face, and not a lot of nose bridge to support most glasses. They wind up sticking to my cheeks, sliding down, etc. Oversized sunglasses look normal on my face... so #thestruggleisreal I've tried visiting similar stores in Ktown before but never found the right pair / didn't feel the vibes from the store were right. I had an amazing selection to choose from and employees were kind, gave the right amount of space, but also were /actually/ helpful with how certain frames looked on my face. I wound up buying two pairs of sunglasses (both the last of their kind, I believe) (#treatyoself am I right?) and they were an amazing deal including the cost for polarized lenses. The owner is also shipping me one of the pairs free of charge as (of course) I procrastinated on visiting the store until the last minute before my trip back to SF, where I work. That's top notch service and care, on top of giving me a deal. No wonder the entire store has an amazing energy/vibe to it. One pair was polarized and ready to go in 15 minutes! Polarized lenses are affordable comparatively to places I've gone and the cost ranges, but depends on the type of lens (flat, curved, etc etc) and the type of frame. I can say that while I'm sure the employees wanted to make a sale, nothing felt pressuring or dishonest. Would 10/5 recommend, going to come back the next time I can to get some trendy glasses! Gone are the days of boring eyewear. :) read more

The employees here were attentive and helpful to what I didn't know I needed. I always have a hard time finding frames that are fitting or even flattering to my face so when I find one I wear it for years. At Eleven optical I was shocked to not only have 1 frame I was leaning towards, but 3-4 I was going back and forth on! The ones I walked away with were a huge surprise because I would have never thought it would look good on me since it was a round wire frame glasses. But thanks to Jason's expertise he recommended them and I was sold! Not sure if it depends on your prescription how quickly they can have your lens done, but had my done within 10-15 mins. It was great! Huge thank you for Eleven optical on customer service and having a solid selection on your eyewear! Definitely won't be going anywhere else. read more

Eleven Optical will be my new go-to place for glasses, contact lenses, and sunglasses. This place offers awesome customer service and a wide variety of styles for reasonable prices! The owner, Jason was very friendly. I went to the store without having a particular style in mind and he helped me pick out a pair. & I am absolutely in love with my new glasses! There is a reason that this store has 5 star reviews so check it out yourself! You won't be disappointed. (Btw, this store stricly follows the safety protocol in case you're hesitant to visit the store in the midst of Covid-19.) read more

Jason takes great care of every customer! I love the quality of their lenses and the efficiency of them fulfilling orders for glasses and contact lenses. read more

This place has amazing customer service, quality products and a very professional owner that goes out of his way to give you the best service possible! That's why I keep referring my friends and family to this place! read more

I have been to many different opticians over the years. This was the best. They take their time in explaining lenses, differences etc without pressure. Very knowledgeable. Friendly. Quick turnaround on lenses for frames. Excellent prices too - way less than lenscrafters (less than half in my case). Their selection of frames is much larger than anticipated also. I'll be returning for contacts and any other needs in the future. read more

I liked the service but too too pricey. I just satisfied with one pair of glasses. I would not go back. read more

Awesome service! Lots of great options and got my glasses extremely fast. Staff was super friendly and helpful. They also clean all the glasses often due to covid. 10/10 recommend read more

Cannot say enough great things about this place. I was recommended by a close friend to check out Eleven Optical - despite the drive from South OC to Cerritos, it was completely worth it. I brought my younger brother with me who was looking for some frames to replace the ones he had broken. I, too, was in dire need of frames that did not touch my face when I smiled. Jason & William helped us both and gave us honest opinions on what looked good, what did not, etc. Towards noon, the place was getting very busy but Jason made it a point to circle back to me. He was always letting me know that he was still available to help me regardless of how many people were shopping around. In the end, we bought a total of 3 pairs of glasses; one for my brother and two for me. I was shocked at how decent the pricing was considering how thin I needed my lenses to be due to my poor vision. I would recommend all to come and check out this place! You will definitely be taken care of by this great team! Will be coming back to purchase some new sunglasses in the future, especially with summer just around the corner. read more

Good selections of glasses, good price, and nice service!! I used to go to LA for glasses, so I am glad to find a good place near by home. I recommend this Optician. read more

I met Jason, the owner, back when Eleven Optical just opened and I was waiting to pick up my pizza! I fell in love with the eyewear and unique looks of the glasses he offers here & told him I'd come back! Almost 8-9 months later I finally came back and got 2 glasses with him! He was thankfully still offering the Buy One get One 50% off deal, and he even remembered me still! (: Andy helped me pick out the glasses, and was super patient with me - as picky as I am. They had 1 of my glasses ready 20 minutes later with my prescription and all, and the other pair of glasses were ready for me as soon as the next morning. Everyone there is super welcoming & helpful. I'm happy I was able to come back, I'm absolutely in love with both of my new spectacles I highly highly recommend them. Especially if you're Asian and don't have a nose, these glasses stay on your nose! And they're all so pretty! The colors of the frames here are sooo unique! read more

I'd give this store 10 stars if I could! They have a vast selection of trendy glasses and sunglasses, and you get your prescription lenses for free! I bought one pair of each, and I only spent half of what I would normally spend at other places. Also, I didn't have to wait weeks to get my pairs - I got both of them within three days! The best part is their customer service. I can't tell you enough how amazing they are. Visit the store and experience it for yourself, you won't regret it! I'll be back soon! read more