Dependable Resources and JC Air solutions are family owned companies they work as a team. They came…read morein the rain there was; no thunder or lightning of course just a rainy day, they replaced my entire unit outside and repaired something's inside! Highly recommend them if you need HVAC! I'm so glad we have AC it's been a miserable few days! If you want great people and service they are who you want to call!!

After receiving an extremely disappointing estimate from our Heating and Air Service Provider, I…read morecontacted Dependable where I spoke to Eric who offered to come out at no charge and provide an estimate. His estimate was half of the other guys. He closed the valves on my AC unit so we wouldn't leak any more refrigerant so he would have to refill as much. The other company quoted 12 pounds and Eric only ended up adding 4 pounds. Eric completed the replacement, and testing if the new evaporator coil, cleaned up after himself all in about 3 hours. Needless to say, Dependable is now our Service Provider. Their annual service includes 2 inspections with cleaning and filter replacement. Highly recommend this family owned business.

Appreciated Jay Ames so much! He's easy to talk to and got here right in the middle of my time…read moreframe, got to work and took care of business! He was so amiable through the whole process. We love Spencer, not just because of their products, but because of their wonderful employees! I can't recommend Spencer heating and air enough!

we have used Spencer Heating and Air for decades and they are a wonderful, family-owned company and…read morevery reliable and we have always had great technicians! Highly recommend!

Quick responses and excellent service. Every person I dealt with was professional, courteous, and…read moreknowledgeable. I highly recommend them!

Alex came to work on My AC unit when it stopped working. He called to make me aware when he was…read morecoming, he was extremely polite and explained everything that he needed to do and gave his suggestions for things he saw I may be concerned with. He did a great and literally by the time he walked out, I could feel a instant temp change! Thanks Alex!

Mike was incredibly kind, hardworking, and knowledgeable. It's rare to find someone who genuinely…read morecares for someone else's home as if it were his own. His rates are very reasonable. I highly recommend Mike to anyone looking for someone who is honest and professional!

So glad I called when our AC went out, I was very happy with the service and they were exactly who…read moreI wanted working on our unit! Everything is back to humming along smoothly and the price was exactly what was quoted!

I wish I could give this company a zero star. I paid over $7000 two years ago to have full A/C…read morereplacement and this is the third issues I have had since I have it replaced. first when they replaced the air conditioner the inSpector fail the installation, second issue the air conditioner stop working because it was wired incorrectly, third incident accurs when a very disturbing loud sounds comes on, causing my neighbors to complain to my home association to give me I fine because it was a scary sounds To me and my neighbors. It was 94 degrees outside and I was burning up ! No comparison and understanding when i based my concerns to the company. I wish I could get all my refund back, so I can move on to a better company!!

What a rare find! A company that is knowledgeable, professional and cares about it's customers.read more

I contacted three companies to get quotes for upgrading my current AC unit, add zones to my home…read moreand move some existing duct work and create duct work that I could use with a tray ceiling I was putting in. I used trusted friends and neighbors to get the names of reputable companies. I called each company and explained to them exactly what I needed. Without stating who the other two companies were I will just say that I chose Protech and it was an easy decision. Their price was very competitive and they gave me a quote for a job without trying to sell me on products that I didn't want. I worked with Marty Gildemeyer (Protech Owner) and we was very responsive to me in answering questions about the plan. He also provided some references of previous customers that I spoke with, all of which raved about Protech and their customer service. I have no background in HVAC so to find a company that made me feel comfortable about this process was such a relief. As far as delivery on the product, Protech delivered exactly on what they said they would do. Brand new unit, re-worked all my old duct work, and installed three zones...all in one day. I even threw a curveball at them and told them I wanted to be able to use home automation with the thermostats. Marty said no problem, ran new wall wiring, and ordered the new thermostats. They'll be coming back to install them once they get in. His crew was great! They worked very hard all day long and did an excellent job cleaning up after the project. They showed up when they said they would, they delivered on the plan at the price they promised, and they finished when they said they would. It was OUTSTANDING! I would recommend Protech to anyone, new projects and old projects, I believe they can handle it all.

Don't use it unless you want to pay more than twice the market price for the service…read more My terrace level AC was only blowing air not cold AC and make it worse temperature was over ninety degrees. I first had my AC guy come out but he couldn't fix it and told me to contact Rheem authorized service. I found the ProTech heating and air in the Rheem website and contacted them since the reviews were ok. When the service person came last Friday he diagnosed it that the furnace motherboard was the issue. He said that the company will see if the motherboard is still under warranty or not and will call me on Monday. That Friday's cost was $239 that included residential fee of $98 which was reasonable. Then came a call on Monday from Marty and he said the total cost of replacing the motherboard was cost $911. I asked him about if the motherboard was under warranty or not and he said it was and even though it seemed high I went ahead and had them replace it due to high temperatures. However, this morning I thought about the price and after quick search on Google it turns out I was overcharged. I put my Rheem furnace model number which is 8.5 years old and Google says professional service will be around $450-$750 and this includes motherboard cost of $250-$400 which means service charge should only cost around $350. It was my mistake of not calling for second opinion. I do believe in honest company will service in this day and age where one bad service could affect company's future customers. ProTech heating and air clearly failed to provide me honest and fair service by charging me more than double the market price.

Came and fixed a difficult thermostat issue the same day we called, more than reasonably priced and…read moresuper professional...would definitely use them again and highly recommend.

Jorge and Kevin are the dream team. Installed a beautiful unit very quickly but thoroughly . You…read morecan tell Jorge has been doing this for a while. Great customer service is the main thing I look for with a business and Jorge is amazing. I will definitely recommend him to anyone that needs HVAC work done and will be the only person I use from now on. Not to mention he is very reasonably priced and doesn't feel like he's trying to over sell you or anything like that. Good honest businessman.

Tommy is an outstanding technician and business owner -- the kind of professional you rarely come…read moreacross anymore. My AC had completely stopped cooling and was only blowing warm air, leaving me in a tough spot. I called him at 8 AM, and he was at my door by 10 AM -- no waiting around, no runaround. He performed thorough maintenance on both of my units, inspected the thermostat wiring, and took the time to walk me through how to properly maintain everything going forward. When he discovered the wiring wasn't up to standard/code, he went above and beyond to rewire the control box to code -- something many technicians would have either ignored or used as an excuse to upsell. What sets Tommy apart is that he genuinely wants to save you money. Unlike the big-name HVAC companies that nickel-and-dime you at every turn, Tommy is honest, transparent, and focused on actually solving your problem. The service was fast, efficient, and straight to the point -- exactly what you want when you're dealing with a broken AC. I am Asian, and it was like getting HVAC service in Asia. Fast, efficient, and to the point. I can't recommend him highly enough. If you need reliable HVAC service, look no further.

Tommy is the guy you can fully rely on…read more I had an issue with my HVAC on the 2nd floor in my house. After requesting a quote to several HVAC services, and Tommy was the first one to respond, and he was at my house on the same day. After the investigation, we decided to replace the whole HVAC unit, but before we came to that big decision, he looked into any possible options. Insulation went well, and Tommy kindly followed up minor issues afterwards. I would choose Tommy if I have any future HVAC issues for his sincere service. Highly recommended!