Good service, but the process felt impersonal and the tipping prompt was off-putting…read moreI recently used Andy Duck Repair and overall I appreciate the service they offer. I'm giving it a bit of time to make sure the repair holds, but so far things seem fine. That said, I do have two concerns: Everything was done via text. The booking, estimate, and payment were all handled by text message. While that's certainly convenient, it also made the whole experience feel a bit impersonal. I'm not old, but I still value some human contact and connection with the company I'm hiring. The tipping prompt felt inappropriate. When I went to pay the invoice, there was an option to add a tip for the repair tech on top of the quoted price. I really dislike this practice. Restaurant servers depend on tips as part of their income; repair technicians should be paid an adequate salary by the company, without the customer being nudged to subsidize their pay. In short, I appreciate that Andy Duck Repair addressed the issue, but I hope they'll reconsider how they handle customer interaction and tipping in the future.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Quick and responsive and friendly and really appreciated that. Resulted in a quick hire. They came…read moreas soon as the part arrived and were great to work with. Next appliance issue, this is who I call

Didn't end up using Vega for a service call, but he called back quickly and helped talk me through…read morethe troubleshooting that I was already doing. I eventually fixed the problem myself, that was not related to his advice. Turns out the built in diagnostics were misleading on this Samsung refrigerator. I just kept replacing the sensors until I found the bad one. At least he was honest and saved me a service call charge. I fixed it myself for about $100 dollars. The honesty was that he couldn't help and didn't want to waste my money. I appreciate that.

I was contacted by someone using the name Aris for an appointment on Monday July 7 but no longer…read moreneed it. Washing machine seems to working just right. I called the number listed for Aris but was told I had no appointment scheduled. I will not pay anyone who does appear since I called the Aris Appliance to cancel .

From the owner: Appliance Repair & Installation Services in Maryland
 We specialize in repairing and installing all…read moretypes of appliances, including refrigerators, ovens, washers, dryers, dishwashers, and more. Our expert technicians are trained to handle any brand or model, ensuring fast and reliable service. Whether it’s a minor fix or a major installation, we’ve got you covered—quality guaranteed!

These good folks sold me a fabulous pet pro washing machine. It holds about double what our old one…read moredid, has been completely refurbished and works wonderfully. They get to know what your needs are and make appropriate recommendations based on those. We are so happy with their service and the quality of their appliances. Olympus appliances offers fabulous value and excellent price.

Honest and realizable. Used them before. Will again. Hard to schedule though, they stay busyread more

Gilbert was great! He took the time to walk me through the issue with my fridge to even see if it…read morewas worth his time coming out. He then came on out, and because he was able to narrow down the problem over the phone, he had the proper part with him (an inverter) and replaced it. He even texted back the next to to make sure it was still working properly. And the price was reasonable as well. Crest was definitely the right choice!

Wonderful service from Mr. Rubin! Highly recommend this company! Our dryer was not working and he…read morewas able to give us same day service. And, yes, he is vaccinated!

I had my refrigerator in my rental "FIXED" by this company for over $350 in October. Guess what's…read morenot working today in December? Tried calling them to come back out to look at it. The phone numbers do not work. So upsett!!! NEVER AGAIN!!!!

From the owner: When your refrigerator stops cooling or your washer won't drain, every hour counts. Broken…read moreappliances disrupt your daily routine and threaten food safety, creating stress and costly emergencies. Since 2016, Langdon Appliance Repair has been Washington's trusted solution for fast, reliable appliance repair services. Our certified technicians diagnose and fix all major brands quickly, saving you from expensive replacements. From emergency refrigerator repairs to routine dryer maintenance, we restore your home's functionality with guaranteed workmanship. Don't let appliance breakdowns control your life - call Langdon Appliance Repair today for same-day service and get your appliances running like new again!

Blue Shield responded promptly, on the weekend, to our issue (our dishwasher door had broken). We…read morequickly scheduled an appointment at a convenient time for me, right before the holidays when many other folks didn't have availability. After scheduling, we had another issue pop up with our range hood. Blue Shield said no problem. Samir from Blue Shield showed up *early* - did not leave me waiting around for the end of the window they gave me. He quickly diagnosed the issues we were dealing with and gave me a fair, transparent estimate for the work. After we agreed, he fixed everything on the spot incredibly quickly and was on his way. Samir was courteous and respectful and really helped take reduce some pre-holiday worries we had with our dishwasher and hood having issues.

The technician "diagnosed" a broken pump. He quoted $450.00 to replace the pump and to reinstall…read morethe dishwasher. I paid half his quote up front.6 He returned with the new pump. He disassembled and discounted the machine. He then discovered a further problem and Increased the repair cost by $500.00. He refused to provide a written estimate of parts and launched a confusing explanation where he constantly changed numbers. He would not provide the part numbers he required and he used part names that I could not find on the Bosch website. He left the dishwasher disassembled and disconnected from the kitchen sink drain. When I was finally able to identify the parts to which he referred, I found their costs about half what he stated. I am unable to use the sink and the disposal as the water drains onto the floor.

NO SHOW - responded to Yelp posting, Collins responded quickly saying he would be here THAT DAY…read morebetween 12 and 2 pm. I agreed. He responded back with a 'Slight of Hand' confirmation showing the NEXT DAY between 12 and 2 pm. There was no other communication showing the change to the NEXT DAY. I caught it, and brought it to his attention. He responded with some issue that were not issues prior. At any rate on the PRESENT DAY at the originally proposed time as well as the NEXT DAY, at his confirmed time, HE DID NOT SHOW. NOT A COMPANY YOU CAN TRUST

From the owner: We are a veteran-owned appliance repair service that prides itself on reliability and excellence…read more Our commitment to quality is demonstrated by our insured and bonded status, ensuring peace of mind for our clients. We stand out by maintaining a well-stocked inventory of parts, allowing for prompt and efficient repairs. Additionally, we offer a three-month warranty on all repairs, guaranteeing our work and providing customers with confidence in our services. Our dedication to integrity, expertise, and customer satisfaction makes us the best choice for appliance repair needs.