I brought my corporate vehicle in for a recall service, and that part of the visit was handled…read morefine. However, about a week later when I went to get an oil change, I realized something that made the process more complicated than it should have been. Because this is a company vehicle, oil changes require approval through the corporate fleet program. I later found out that the dealership never actually called to get the oil change approved, which created unnecessary confusion on my end. Another thing that stood out was that the service advisor repeatedly asked why my company didn't just buy me a brand new car off the lot. Since this is a corporate fleet vehicle, that decision obviously isn't something I control. It felt like an odd question to keep asking and didn't really have anything to do with the service appointment. The recall service itself was completed, but better communication and a clearer understanding of how corporate fleet vehicles work would make the experience smoother for customers in the future.

Do not trust this dealership. I purchased a 2016 Camaro 2SS with 54,000 miles for $26,000, and it…read morehas been an absolute nightmare. Within the very first week, the thermostat and temp sensor went out and the RPM meter was jumping. When the mechanic went in to fix it, they discovered the differential had WAY too much play and was already seeping on one side, something I was NOT notified about by the dealership. Even after everything "checked out" before they sold it to me. On top of that, nearing the end of only THE SECOND WEEK, the engine started HEAVILY knocking and threw a check engine light when I was trying to get home. Not to mention the amount of times they made me drive out, only to go home with no solutions. They said that they were going to look at the differential and RPMs, so I had to drive out but they ended up saying they wanted to keep it WITHOUT PRIOR NOTICE OR MENTION OF ANY KIND! So when we came back PREPARED, they ended up saying they wanted it for MULTIPLE DAYS INSTEAD! And they didn't even TRY to get me a rental because apparently they "were all given out already". (HUGE red flag!) Then the engine knocking came soon after. I essentially bought a $26k paperweight. When I reached out to management to resolve this, they completely refused to refund my money, get me a tow back home after being STRANDED, OR fix the vehicle! Now they're completely ghosting my calls and messages, even after saying they'll Email me my contract and NEVER DID. They will gladly take your money, but the moment the vehicle they sold you breaks down, they abandon you. Save your money and your sanity, stay FAR AWAY from this place and find a dealership that's actually GOOD. I'd give ZERO STARS if I could.

The best dealership in Bay Area.. Good price and he is very knowledgeable about cars.. He can help…read moreyou to find your dream vehicle.

Excellent experience working with Ali for my Mazda. I love my car so much and he was able to work…read morewith me with my circumstances. The car was beautiful, he delivered it to me immaculately and full of gas, he hand picks cars with QUALITY contrary to a huge inventory full of mixed quality vehicles. The process was smooth sailing and I couldn't recommend him more.

I sold my 2014 Honda Civic through CarMax and had zero issues…read more First, I added my vehicle information online for a quote then submitted an in-person appointment for my car to be evaluated. Once I arrived, staff members walked me through the process and had my car inspected. Afterwards Lamees helped me with the paperwork -- it went smoothy and she was very informative and professional. I'm very satisfied with her work. The entire process took 1 hour. Walked out with a check!

Selling a car through CarMax is straightforward and painless. It is a much better option than a…read moredealer trade-in or selling privately, especially for an older car. Our 2012 VW was a real "creampuff": very low miles, one owner, no accidents. The CarMax online quote was 5k; we visited the Fremont location for the appraisal (which was very busy) it took 90 min to get the offer document. You can redeem the offer at any location within 7 days, so we went to San Jose CarMax the next morning. We arrived before 10am opening, In 45 min, we completed the paperwork and had our check. Due to its age will likely go to auction, but it was a great car! Both locations are spacious & clean. Staff is helpful and professional however, Fremont is much busier as it is also an auction location. Recommend San Jose. If you go during a busy time, bring snacks; there are no cafes nearby, a coffee kiosk out front would do a great business.

HIGHLY recommend this place if you're looking for a new car... The name stands true when they say…read more"Elite" Autos, because the cars here are very nice looking and you can tell that they really have pride in their lot compared to other small dealerships. I recently got a very clean Civic SI with low miles and was helped out by Sasan and his team. They not only worked fast, but also efficiently. On top of that, they got the APR 1.5% lower because they had a good relationship with the Bank and I didnt even ask to lower the APR. They went out of their way for it. Again highly recommend to check this place out before stopping by other dealers!

I purchased today a beautiful Mercedes GLC 300 4Matic, the 4th car for my extended family from…read moreElite Autos. For me and my family Elite Autos is the ultimate car dealer! Sasan, the owner, is the most honest and reliable dealer I ever dealt with in the last 40 years of buying cars. Thanks Sasan for your loyalty !

I had the BEST experience working with George! He truly went above and beyond to help me get the…read moreexact car I wanted. This was my first time buying a car, and he made the whole process so easy and stress-free. He was incredibly patient, kind, and took the time to explain everything to me so I felt confident in my decision. George didn't just try to sell me a car--he genuinely cared about helping me find the right one. I'm so grateful for his help and I couldn't be happier with my purchase. If you're looking for someone who is honest, helpful, and actually listens, George is your guy! Highly recommend!

Working with San Jose Auto Sales was a dream. They gave us a fair price and the customer service…read morewas outstanding! No pushy sales tactics or schemes. Just nice people who wanted to help us find the right vehicle for our business needs. They now have a personal and professional customer for life because of how they treated us. I highly recommend shopping with them. Andrea For Alameda Point Collaborative

My family and I have been coming to H&K since I was a kid and they've always provided great…read moreservice. I recently went in to get a small crack in my windshield repaired, and Steven helped me out. He's the best!! I wouldn't go anywhere else :))

The sales staff at this dealership were totally upfront, honest and impressively knowledgeable…read moreabout old cars. Their opinion of these cars jibed with the consumer reports on these cars but they had much more detail. I would have loved to do business with them but unfortunately I had already picked the make of the car and I knew what I was looking for in terms of mileage. It's a small dealership and they had nothing resembling what I wanted. I noticed the prices were competitive. They charge invoice for new cars but they order it for you. Just test drive the cars by going to the dealership. Then come back and order your new car.

We want to send our sincere thanks to Bernard for his constant and patient sales assistance in…read morepurchasing the 2008 Porsche 911 Carerra S from Roadsport-USA. From the beginning phone call through the final in-person delivery, his positive energy, personal interactions with both of us, and his superb follow-through made us both comfortable and trusting in the process. It was a difficult process! COVID complicates transactions with the DMV and that, coupled with our credit union requirements, kept all of us hopping! But, every time we took Bernard's call or picked up the phone and called him, we were met with a friendly voice concerned with getting the transaction right and keeping our relationship with Roadsport-USA positive. For that, we commend Bernard and send our heartfelt thanks. The car was delivered in excellent shape and met our expectations. The transaction with Roadsport-USA was good. The information on your website and the testimonials to the excellent service you have provided over the years impressed us. You folks are running a quality enterprise! We look forward to working with Roadsport-USA in the future as our needs or wants for additional vehicles surfaces. It's always comforting to know that there is a good and trusted supplier out there! We hope you and your family have a very Happy Holiday and a wonderful 2021!

you know immediately when the vibe is off to a great start, owners welcome you and allow you to…read moreexperience their showroom in your own comfort level and offer a beverage for your stroll in the big kid toy store! Then when you believe it's times to play the game to my surprise no games just respectful adult conversation and support for my personalized experience , the collection of vehicles and vast knowledge of information was paramount fast smooth process at my pace wonderful experience highly recommend for that special plunge in one's life for their special dream machine Roger Santa Cruz

Eric helped us out with purchasing my first car and he made the process very simple and easy…read more Almost 0 hassle with looking at the car, negotiation was easy, and all the paperwork was filled out without any problems. And with Eric, the test drive was pretty fun! Car was ready for me to take off the lot pretty quickly and now the beauty is parked in my driveway! Was in and out of the dealership within 4 hours. Would definitely come back and recommend Eric if I ever wanted to buy another car!

Headline: 35+ car purchases later, I've finally found the perfect experience…read more "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group."