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    Empire Salon by M

    4.5 (63 reviews)
    ModerateHair Salons
    Closed Closed
    Updated over 3 months ago

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    Response time

    5 hours

    Response rate

    100%

    Services - Empire Salon by M

    Bridal hair services

    Blowout

    Color only

    8 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Empire Salon by M Photos

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    Recommended Reviews - Empire Salon by M

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    Reviews With Photos

    Ana A.

    Love playing with my hair color , had to try Cooper this fall. I love it sooo much. Done by Michelle.

    Lilac E.

    OMGGG i always love my hair this place is my go to salon.Super thanks to Michelle she is very professional and always provide an excellent costumer service! she always exceed my expectations!! super lovey hair color everytime.. definitely recommend her

    HORRIBLE
    Kimberly W.

    I have scabbed burns from the chemicals and dye sitting on my scalp and skin for so long !!!!

    Final result
    Armi D.

    Went in with open mind, I had my hair previously highlighted. I got an appointment with Jacky told her what I wanted ( easy to maintain, and cover my white hair ) she suggested some ideas and I went with it and came out really nice. Definitely found a new salon, to keep going back to. The place is really neat and organized. Highly recommended. Too bad didn't have the before but only the after. Jacky took it maybe she can add

    Haircut
    Nupur D.

    I really loved the place. It was clean and they maintained social distance very well. They were very responsive on Yelp for the appointment and I loved my haircut.

    I went in September 2020, they were open and I was even able to go inside and get my hair done (I've seen places do it all outdoors.) Everyone wore masks and it was all very sanitary. This was my first time going to this salon! I have been wanting to balayage my natural brown-black hair for a long time. Michelle looked like she did great work! I called and easily scheduled an appointment for a week out. I got a price appraisal after describing my hair and what I desired and it felts a bit pricey- $300 for a balayage on short-medium length hair. Entering the salon, the staff was so friendly. The front desk person offered me something to drink and connected me to the wifi while I waited for Michelle. I wasn't sure exactly what color I wanted, I just told Michelle I wanted a caramel-sh color, or anything she thought would go with my skin tone. The entire process was really fun and easy. Michelle did my hair alongside another stylist named Alexa (I believe) and they explained what was happening the entire way through. I would recommend bringing a device, because there are parts where you just sit and wait for the bleach or toner to set in. I was so happy with the way it turned out! I loved the color and the depth, my roots weren't starkly showing. My hair did feel a little dead afterwards, but after a shower and some conditioner it is basically back to normal. I am really glad I went to empire salon, and if I wanted to color my hair again, I would go here! The only reason it's 4 is because it was kind of expensive for what it was, considering my hair isn't super long, but I think the amount of time they spent on it made it worth it?

    Kanupriya D.

    This review is for Jackie! She does an amazing of being a good listening by understanding your requirements and going the extra mile to deliver best results. Went to a salon after a year and wanted to have a change in my looks. So happy about the haircut she did and it suits my face frame too. The salon has reasonable price as compared to other extravagant salons out there in Bay Area. Highly recommend her!

    Edelee M.

    Well...I didn't think that being handed off to another stylist would turn out to be a blessing in disguise! I was seeing another stylist before and was coming in to get my hair toned after coming back from a beach vacation. The stylist had something came up suddenly so she passed me over to Michelle. That was the start of a great relationship between us! Michelle is an amazing stylist and most importantly an amazing person. Keep in mind, stylist are essentially therapist in disguise lol! She's fun to talk to, listens to what you want, and knows what she's doing. She's easy to get a hold of and will accommodate you, if she has room for it. She's always done amazing things to my hair. If you're looking for someone who truly cares about what you want and gives you an honest feedback, then I am happy to share my girl, Michelle!

    Haircut by Ivan .. loved it, a big thank you to Ivan
    Ankita T.

    I got my hair cut with Ivan. Loved it . Thank you so much. Looking forward to see you again

    Kyra L.

    After a strong recommendation, I've been seeing Michelle, for several years now. She is extremely professional, personable and honest. Her style keeps me looking current. She is amazing at her craft, because her cut and color are done so well. My forever Hair fairy ‍ call Michelle she will Take care of you.

    My hair before- jet black
    Aditi N.

    Jacky is awesome! I was really scared to come into the salon because it was my first time ever getting my hair done! I honestly didn't have a clear idea of what I wanted but she did a good job of making my hair look amazing! I didn't even know what color I wanted and I took her suggestion and I'm glad I did. I'm so happy I went to this salon because I love my new hair! Every time I look in the mirror I'm shocked that this is what I look like. Jacky is also such a chill and sweet stylist, I would definitely recommend going to this salon!! Especially if you're a first timer like me!! The salon itself is really nice and clean too!! 5/5 stars :)

    Came here 3 times and 2 of those times I had to go back to get my hair fixed. They are really responsive and were willing to fix it. The last time I decided not to and just live with the failed peek a boo bleach job.

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    8 months ago

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    Michelle C.

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    2 years ago

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    Michelle C.

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    6 years ago

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    3 years ago

    Michelle was so sweet and did such an amazing job on my hair. Can't wait to go back to see her!

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    Michelle C.

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    Michelle C.

    Thank you Dwena Marie! We look forward to seeing you again!

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    4 years ago

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    Michelle C.

    Thank you Nicki!

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    Michelle C.

    Thank you Tavina! We look forward to seeing you again.

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    6 years ago

    Michelle is amazing! She has a lot of patience and will give you suggestions on what look would be nice on you. I highly recommend her.

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    Page 1 of 2

    Ask the Community - Empire Salon by M

    How much for a trim for women?

    Hi Lissette, our women’s cut start at $50.

    How much for the balayage services?

    Hi Sonia, our balayage starts at $300.

    How much for a haircut for a woman or teen?

    Hi there, our women’s cut start at $50.

    Do you have a Japanese hair straightening treatments?

    Hi Emily, no we don’t do Japanese straightening.

    How much to get your hair colored ? Is there a price point?

    Hi Elizabeth, the price depends on what kind of color you are looking for as well as the length and thickness of your hair. You may contact us at 510.371.2302 for more information. Thanks!

    Do you open? How can I make an appointment for haircut? What's the pricing for women haircut?

    You can call/text the salon phone at (510) 371-2302 or dm my instagram @empiresalonbymichelle The… Read more

    Hello, does anybody know if they do hair extensions?

    Yes we do it

    View All 8 Questions

    Review Highlights - Empire Salon by M

    (Bear "sings" along with Michelle--who has a great voice--to Whitney Houston.) That was an unexpected extra.

    Mentioned in 35 reviews

    Read more highlights

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    This is my second time going to Pauline for a long layered haircut, and she is absolutely amazing…read more From the moment the appointment starts, she takes the time during the consultation to really understand what you're looking for and makes the experience feel very personalized. She also provides so much helpful education and recommendations on styling and hair care, which I really appreciate. On top of that, her haircut skills are incredible, my layers came out beautifully. I've received so many compliments on my hair after seeing her. Pauline truly cares about her clients and it shows in her work. Highly recommend!

    tl;dr: Salon surprised me with a total bill TWICE what I was originally quoted! And they didn't…read moreeven do a satisfactory job! Disgusted! I booked this appointment for a pick-me-up before my father's funeral, wanting to look good for family and friends. When I called to make he appointment, I was quoted "around $350 for a balayage" (I have a transcript of the call). Given my straight, fine, and short hair (just above the shoulder), this felt pricey, but I accepted the cost, as I had previously had good experiences at this salon. However, I was ultimately billed twice the quoted amount! This was my first time with this specific stylist.* I was charged for both a balayage and a haircut, but the haircut charge was unwarranted. The stylist offered to "quickly and easily" take some weight off the bottom of my hair because it tends to curl up. I accepted, assuming this small adjustment would be complimentary or inexpensive--not $300 for a few lousy snips! After the cuts, my hair still curled up, but I dismissed it as it wasn't the reason for my visit, and I usually wear my hair up anyway. Three hours later, the appointment was finally over and I went to the front to pay. I was SHOCKED to find that the total was TWICE what I was expecting to pay. I broke down, partly from all the stress I was under planning the funeral and partly because $600+ is WAY more than I would have EVER agreed to! I was really mad and someone came out (manager?). They took a few dollars off but it was still nowhere near the original agreed upon price. I told the stylist the most important thing was a natural looking balayage. As you can see in the pictures I took the same day as the appointment, she did a terrible job and the lines are mostly straight down my part with one weird area. It looks like I self-dyed my hair recently and it just started to grow out. It is 2.5 now weeks later and I am still SO mad, I can barley look in the mirror. I hate it! She did a terrible job and got paid good money for it. The appointment finally concluded after three hours, and I proceeded to the front desk to pay. I was absolutely shocked to find that the total cost was double what I had anticipated. I became very emotional, partly due to the stress of planning a funeral and partly because over $600 is significantly more than I would ever have agreed to pay! I was furious, and a staff member (possibly a manager) came out. They offered a small discount, but the price was still nowhere near the original agreed-upon amount. I had specifically told the stylist that achieving a natural-looking balayage was the most important thing. However, as the photos clearly show, the result is terrible with straight, distinct lines. It looks like a poorly executed dye job that is already growing out. Now, two and a half weeks later, I am still so upset that I can barely look in the mirror. I hate it! The stylist did a poor job and was paid handsomely for it. *I am choosing not to name the stylist because, as a gig worker myself, I understand people have bad days. However, I also know that money should be refunded (or billed the actual agreed upon amount!) when the job wasn't done--not just unsatisfactorily, but incorrectly.

    Photos
    Dimensional balayage by Gary
    Dimensional balayage by Gary
    Soft contrast and a seamless blend 
This balayage refresh from Gary keeps the grow-out low-maintenance and the result, absolutely stunning!
    Soft contrast and a seamless blend This balayage refresh from Gary keeps the grow-out low-maintenance and the result, absolutely stunning!
    Salon Valenti

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    Empire Salon by M - hair - Updated July 2026

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