First, I would like to state that enterprise has created an environment that is congenial and facilitates a pleasant car buying experience. Obviously the sales staff are paid by commission, which can create a rather cutthroat environment. However, at enterprise the staff work as a team. So the team that does the work for you split the commission. And it shows in the way the staff members supported each other. I also found out that Enterprise cares about its staff and has internal procedures to promote their careers Enterprise also has a no haggle policy, the price is the price and that's it. This made the car buying process so much simpler. It's one less factor to juggle around. All of the prices are below the bluebook value. Furthermore, enterprise does not sell cars that are more than four years old. Obviously the used cars that are available are from their rental fleet. I doubt they keep cars that are more than five years old. You can sift through the cars by here by make, model, year, and mileage. They automatically give you the Carfax report. They have enough in inventory that you have some choice. Both Pat and Kate help me decide which make, model and helped me narrow down my choices. I told them my first priority was reliability. Pat proceeded to show me a Toyota, a Nissan and oddly a Mitsubishi. I was not aware that Mitsubishi was in the most reliable car category. I was very interested in the Nissan Altima. It had a lot of bells and whistles, some neat safety features and was priced about $5000 less than the Toyota. After further research, it turns out Nissan has had a troubled history in the last decade and a half. Certainly cars from that era were less than reliable. However, seems like the company has turned itself around, and the cars are greatly improved. However, the turnaround has been recent enough that it's unclear if the new cars are reliable. they simply don't have the history to prove it. As for Mitsubishi... Before enterprise allows a car into the used car pool, it must pass inspection by their mechanics. You must obviously bring the car for an independent assessment from your trusted mechanics. My mechanics told me two of the tires needed to be replaced. I was rather angry because I had already paid for the car. Now the manager ( whose name has escaped me) send me to Pep Boys and promised enterprise would pay for the replacement tires. It was at Pep Boys that we discovered the tires were perfectly fine. I was totally confused. So I decided to buy a tire tread gauge. I measured the tire treads myself and the numbers agreed with the numbers from Pep Boys. I reread the report from the inspection by my mechanics. There was no indication that the tire treads were worn. This reinforced my belief that it was just a verbal mistake. There is nothing like having two silver Toyota Corolla's in the garage at the same time. Well, those enterprise mechanics won this round. Overall, enterprise runs a clean ship. The used cars all have a complete and documented history of maintenance. They don't sell used cars that have been in accidents. Overall, the experience at Enterprise was superb. Both Pat and Kate understood that I was still in the middle of trying to figure out the make the model and the age of the car which fit my budget. They carefully selected judicious choices for me to test drive. All in all I think I spent about 6 to 7 hours total reviewing their inventory and making my pick. Although I spent much longer than that doing extracurricular research. Compared to other used car dealers, the Enterprise buying experience blew them away. Pat and Kate listened carefully to what I wanted and brought forth the best fit . Another dealer were excellent, but they had small inventories. One dealership just seemed phenomenally rude. A third dealership seemed hell bent on selling me an SUV which was way more car than I needed. When I asked to see a four door sedan, they turned away and started to show me a Subaru Forrester. Finally, Enterprise completes all the paperwork for the DMV. The title, new plates, car registration will arrive in the mail. It can take 2 months or thereabouts but your temporaries are good for 3 months. Since I donated my car only thing I had to do was transfer the title for my old car. After all this, the tire pressure warning went off after driving 100 miles. all four tires were about 13 pounds below the recommended pressure. Now, if you under inflate a tire it gives a smoother ride. And if you choose to over inflate your tire the ride will be much rougher. So this is a dirty trick, played by the Enterprise mechanics to smooth out the ride . Enterprise mechanics, you have been caught red-handed. You lose this round. read more

Enterprise Car Sales - And the winner is.... - Car Dealers Near Me - Santa Clara, California

Update! If my past experience with this place wasn't bad enough zoom ahead to right now, I'm stranded at work at 9:15 pm waiting three hours for AAA because my key fob is DEAD & still don't work with a new battery!!!! This is a 2024 car which now has only 25,000 miles on it & already I've been through complete HELL & stranded at least twice & now I don't have a car to drive to work in the morning! THANKS for this, Enterprise car sales! YOU SUCK!!!!!!!!!! Only ONE key given when car purchased !!! (AAA guy couldn't believe it, we weren't provided a second key!!!) I told him how much Enterprise car sales SUCKS!!!! read more

Enterprise Car Sales - Stranded due to dead key fob new batteries don't help only one key ! - Car Dealers Near Me - Santa Clara, California

I recently purchased a vehicle from this location. The purchasing process was quite easy and harmless. I was referred by my Credit Union to come to this location. I met with Daniel Ha and told him about my interests and what type of vehicle I was looking to buy. Daniel was very accommodating and listened to what I wanted. Unfortunately, when I met with Daniel, the vehicle I was looking at wasn't at this location. Daniel got the vehicle to this location within the next couple of business days. A few days went by, and I took the vehicle on a test drive. Loved the vehicle. A couple of more days went by, and I took the vehicle to get professionally inspected by a third party. The vehicle passed inspection with flying colors. The purchasing process was easy and seamless. Just a side note, the vehicle did not come with an extra key and was quite dirty inside. I was told by Daniel that "those issues are automatically factored into the sale price." Now to the issues. When I took the vehicle home, it was FILTHY. Dirt in the truck bed, dust and dirt in the vents, floors, and controls. I went ahead and got a car detail on my own, I didn't feel like fighting with Enterprise about this issue. A couple of days go by, and I get an email from Baby Banger who is the "Customer Experience Manager" for this location. She was reaching out to see how I like the vehicle so far and if I could provide any feedback. I emailed Baby back and told her that Daniel and Mike were great to work worth, but I wasn't too happy with having to go out and purchase another key fob and that I already had to get my vehicle detailed. Baby immediately responded and addressed my frustrations. Baby went above and beyond and got me in connection with a Mobile Car Key company and paid for the new key, she also reimbursed me for my detail. The photos attached to this review, are photos of how I purchased the vehicle. Enterprise could've easily paid a mobile detail company (like I did) to come out and detail the vehicle. Baby really turned this pissed off customer around and made me a very happy customer. I will definitely be back for any future purchasing needs. read more

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Daniel Ha! He sold me a 2022 Nissian a few years ago. So when I wanted or had to get another vehicle, I went back to Daniel, his customer service is awesome, very well manner and professional, he make the process and explains everything. I also appreciate manager Baby and Michael for teaching their team on how to have an forever impact, to have me continuing coming back. I would recommend this store to all! The best ever. read more

Our son recommended this place. Austin Lopez and Matt Cline knew we were coming after work from the North Bay. They patiently processed the paperwork even after their work hours. The whole experience was thorough and efficient. Hubby deserved a newer truck; he's the most selfless human being. He gets everyone in the family a new ride, except for himself. I was determined to get him a King Ranch. He needs a reliable and safe vehicle for work, as he drives a lot. I couldn't have dealt with a more genuine and understanding group of trusted professionals who's goal is to get customers on the road with great quality cars. He thought he'd miss his Titan, but he quickly got over it with his Ford. Omar Gutierrez, Aaron Campos and Baby were pleasant and professional to deal with, constant communication. If you're looking to buy your next vehicle with a smooth process and an "A" team to deliver, come here! 'Til we meet again ~ life is a highway like the song & see you on Yelp (SYOY)! P.S. Best advice is to rent one of their cars, go on a road trip, and decide on your next vehicle. read more

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On Thursday, 02/20/25 at approximately noon my daughter took me to the Enterprise Car Sales in Santa Clara to look at the new-used cars they had on their lot. We had just come from another dealership in Milpitas. The difference in service is night and day. We had a much better shopping experience at Enterprise Car Sales than we had at the car dealership in Milpitas. I appreciated the space that the Enterprise staff gave my daughter and I to browse through their cars that were for sale. Trever Rivera, the Sales Consultant, greeted us and he let us know that we could look as much as we want and if we wanted to test drive a vehicle, get a closer look inside a vehicle or just had a question, he was happy to help us and to signal him if we needed him to come over to us. Trever was very knowledgeable about each vehicle that we asked him about. He gave me helpful instructions before I test drove the car, I.e. where to adjust the seats, mirrors and he pointed out certain features on the car and how to use them. For example, the car that I was drawn to had three buttons near the gear shift marked Eco, Normal & Sport that adjusted the driving mode. I may have overlooked them and it was nice during the test drive to try each mode. Trever demonstrated how all the control buttons located on the steering wheel worked and how to add and delete data. Once I decided on a car that I would like to own, Trever took us inside to his cubicle. He introduced us to another employee named Baby who would be helping us find a finance company with the best interest rate and terms that fit my financial needs. She was very efficient when she took the forms that Trever helped me to fill out via computer by explaining each box that I either needed my signature or to my Initials before I signed. I felt he was very thorough and easy to understand. When Baby returned she provided a list of each finance company contacted and what each either offered or didn't offer. Both Baby and Trever made the finance and filling out the paperwork painless and easy for me to follow along, Once the deal was finalized, Trever took the car I just bought and had it thoroughly cleaned, gas added to the tank and had a giant green bow placed on top of my new-used car to make it a special experience. While it's not the first car that I have ever owned, it's the first time I have ever been presented with a new car with an oversize bow on top of it. It made taking ownership of the new-used car fun. Before that, Baby wanted me to ring a gold bell that the dealership has attached to a wall in the center of the building that each customer is supposed to ring when they buy a vehicle from Enterprise Car Sales. It was sweet the way all the employees on both the rental side and the sales side of the Enterprise building stood up from their cubicles to clap and cheer for me to ring the bell. It reminded me of the waiters in a restaurant who stop what they are doing to walk to a table where someone is having a birthday and sing, clap and cheer to them as they present a dessert with a lit candle in it. I am glad that I waited to see what cars Enterprise had on their lot and not cave in to the pressure I was feeling from the salesman at a previous dealership. I was able to make an informed decision and I am happy with my purchase from Enterprise. read more

Enterprise Car Sales - Who knew buying a car from Enterprise could be fun? - Car Dealers Near Me - Santa Clara, California

Roger was very accommodating. He went out of his way to help my wife and I buy a truck or a car. In fact, I'm going to go see him again. Maybe the next day or so and check out another one. He loves to bring those cars up. So we don't have to walk you see things because we're in our 80s. , but probably ininbetter shape than he ISL o. L anyway, Roger's a good guy And I recommend this place highly read more

I was really happy with my car purchase! The Nissan Rogue Sport was my perfect find. The mileage and condition of the vehicle were decent. The price was not bad, but keep in mind: no haggling here! They are a bit understaffed, so definitely have enough time to come if you plan to purchase. It took me about 3 hours from the test drive to leave with the car. We were concerned about the cleanliness of the vehicle and our salesmen would constantly say "it is a USED vehicle" as an excuse. However, once we became interested enough... Omar reassured me that they would clean the car and even replace the filthy floormats. There was also a detailed certification and history report. It made me feel much better about the overall purchase. read more

Enterprise Car Sales - Nissan Rogue Sport - Car Dealers Near Me - Santa Clara, California

Buying my very first car at Enterprise Car Sales was such a great experience. I went with my grandpa, who is the type of person that wants every detail, every receipt, every bit of information lined up perfectly. I've seen how that can overwhelm some salespeople, but Trevor, our salesman, had endless patience. He answered every single one of my grandpa's questions thoroughly and respectfully, while also making sure I felt included every step of the way. As an 18-year-old buying my first car, I honestly expected to be brushed off a little or treated like a kid, but that was never the case here. Trevor treated me with the same respect as everyone else in the room, which really meant a lot. The vibe when I walked in was also welcoming--they had good music playing, offered me drinks and snacks, and the whole atmosphere just felt relaxed and friendly. When it came time to ring the bell to celebrate the purchase, the staff went above and beyond. My dad asked them to redo the ceremony because the first one didn't get recorded, and not only did they agree, but everyone clapped louder, made it even more fun, and one guy even tried juggling! It was such a lighthearted and memorable moment. Overall, the whole team made what could have been a stressful, overwhelming process into something exciting, smooth, and positive. I couldn't have asked for a better first car buying experience, and I'm so grateful to Trevor and the Enterprise Car Sales team. Highly recommend! read more

MAJOR!!!! Shout out to Aaron and Michael - for top notch service from the time my daughter and i stepped on the premises - we were treated with respect and kindness and most of all patience and understanding during what was a difficult week for us. I also appreciated not being hounded or pressured - (like other car sales lots) I found an amazing SUV - absolutely beautiful - with all the bells and whistles at an amazing price. And let me tell you I was so impressed how easy the process was. Aaron offered for me to leave my rental there and made sure that it was turned in that was. PLUS!! - The lobby has a BELL - that customers ring when purchasing a car!! That was so cute!!! My new SUV was all cleaned and a huge green bow was put on the hood for pics!!! I am extremely happy with my purchase - for the first time in my life NO buyer's remorse!!! They have a selection of beautiful cars at extremely affordable prices! My car looks and drives brand new!!! Michael also called to follow up with my purchase and make sure I was satisfied!!! Wow!! All my friends and co-workers now know to go see the CREW at Enterprise car sales - Stevens creek San Jose, CA read more

Enterprise Car Sales - Car Dealers Near Me - Santa Clara, California

Purchased a 2024 Nissan Rogue from Francisco Rivera a little over a week ago.. Usually I dread the whole buying a car process, the haggling, the back and forth games that come with this. If you want a stress free, easy, no haggle, great price experience like I had.. go to Enterprise Car Sales on Stevens Creek and ask for Francisco Rivera! He was great, there was no pressure, he was very patient and just a really good guy!! I highly recommend! read more

I had an excellent experience at Enterprise Car Sales in Santa Clara! Daniel, Aaron, and Omar were incredibly helpful and professional throughout the entire process. They made everything smooth, transparent, and stress-free -- from the test drive to the final paperwork. I really appreciated their patience, honesty, and attention to detail. If you're looking for a quality car and great customer service, I highly recommend this team! read more

Had went over to hertz to look at a Kia soul at a pretty good price range. However when I turned the car on the check engine light was on. I informed the agent and he proceeded to show me 2 more kia souls that would not turn over! I walked across the one dealership between Hertz and Enterprise to see if I had better luck. Daniel Ha was the first person to greet me and we both quickly figured out due to living in Paso Robles CA the email has pushed me over to Fresno which was the closer of the sales lot. Daniel Ha made it as painless as possible. Checked to see if the car had everything it should. It was missing it's jacked which will be mailed to me shortly! He was never pushy and kept everything well within my price range. This is my second time purchasing from this dealership. Can't say enough nice things! read more

One of our company cars failed and required replacement. After some research I found a couple compatible commuter models at Enterprise and decided to stop by. I met with Austin initially who was kind and seemed knowledgeable. He sold me on the fact the Enterprise had a "no haggle" pricing model because they've "already made their money using the car as a rental". Makes sense and I felt like I was getting good value without having to negotiate. Long story short, when I got the car back to our place of business, I noticed that BEHIND the advertised "No Haggle" price page was another price page for the same car, same VIN, same info, but LOWER PRICE! Not cool. If I had only found that during the purchase I would have obviously said something and negotiated for the lower price. For those of you looking, make sure to ask for the "hold back" price and/or check behind the "no haggle" paperwork to see what their bottom line price actually is. Lastly, Austin claimed that Enterprise always sells their cars below KBB suggested pricing. I looked up the KBB pricing for this car and found that Enterprise was on the HIGH END of the range. Again, not cool. I feel this was shady business and needed to mention it here. If I'm missing something and Enterprise can correct me, then I will change my review. Good luck. read more

Enterprise Car Sales - Advertised "No-Haggle" Price - Car Dealers Near Me - Santa Clara, California

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3 months ago I purchased a 2021 Toyota Corolla from them. It worked well in all respects except I did not turn on the air conditioning until a couple of weeks ago in the hot June weather. No matter how long I waited, only hot air blew out. I sent my salesperson Daniel at Enterprise an email about it because the AC was "certified" as working before they sold me the car. No reply. I finally called them, speaking both with Daniel and Omar, who suggested that a part can fail at any time and that I should have paid for the extended warranty. Clearly this is wrong: a part cannot suddenly fail when it is not used for 2 - 3 months after being (supposedly) certified. Anyway, they refused to fix it and referred me to their trusted mechanics shop (a Pep Boys near the Enterprise lot) for an unspecified discount. I take it there, wait for a few hours, and they tell me my car uses a special refrigerant and that I have to take it to a dealership instead. After looking into it, I confirm this is wrong, and I find another mechanic to fix it. It turns out the compressor is broken because it was not installed correctly during repairs after an unreported crash. (The dangers of buying a used car...) This repair cost approx. $1410. Very disappointed to spend this on a part they certified as working only 3 months after my purchase. I would give a higher rating because 4 years ago I purchased a Kia Soul from them that worked well until it was stolen 6 months ago in Oakland. However, the salesperson Daniel was fast to close the deal but not really competent about the cars. For example, he told me the Toyota that I was interested in does not have adaptive cruise control and lane keeping assist. (In fact it does, as I knew from my own reading before visiting the Enterprise lot.) Long story short, this place is hit-or-miss. The "certification" that they pitch is not reliable, so the main benefit of Enterprise Car Sales is no intimidation, "no haggling". read more

The staffs were very polite and kind. Overall, it was a pretty good experience. I was a bit disappointed though because I couldn't get a good enough deal. I'm shopping for my first car and didn't realize the prices were none negotiable at rental car dealerships. read more

Really...they sent me a generic url and then dropped the ball. These people are scammers. Do not trust them. Look under the hood and more! Look up Recall notices and look up Technical Specification Bulletins before you buy from them. Go to Toyota Dealerships. The ones in SF are well rated. You'll get a better price. We are getting a 2024 with 4k miles for 23,500. read more

Daniel and his Manager Babe help me Get Into my New Car and It was the Easiest and Best Car Buy Experience I' ever Had. The Whole Experience was Super Smooth from Start to Finish... If you are Looking for a Vehicle, Come here, Great Place.. Highly recommend! Thank you" May 2021 read more

Enterprise Car Sales - May 2021 Enterprise Car Sales Santa Clara - Car Dealers Near Me - Santa Clara, California

I wouldn't recommend purchasing a vehicle from this location . Discussed our options found out the salesman and the financial advisor had no knowledge of what you can and can't do to get a vehicle. Therefore, I was sent away later find out from three other enterprise dealerships all they had to do is mail the forms to the primary buyer and take care of a few little things to get the process taken care of, but I guess that was too much for them to take on seems like they were eager to get to lunch therefore, I found out half an hour after I left they sold the vehicle to somebody else when it could've been mine so I felt very deceived. I feel bad for the other employees that will not benefit from this review but if one person's like that, I'm pretty sure everybody else doesn't know what's going on. When I complained to the manager, he explained to me it's not that easy of a process, but it could be done therefore, I don't know why I was sent away while they were saying there was nothing that they can do for me. If I could give zero stars, I would very unprofessional. read more

These people were super friendly and very professional they even helped us after we got into a car accident the same day we purchased the car. the car is great my husband and I absolutely love it. However the reason for the three stars is because recently we have a problem with the battery we called enterprise to let them know the battery is completely dead they said the warranty does not cover the battery so now I have a car sitting in my driveway that I can't even drive until I buy a new battery. They should've put a new battery in the vehicle they put new tires new brakes new shocks but not a new battery. Update: November 22, 2019 I took the vehicle in for its annual inspection and I was informed by the mechanic there is a slow leak in the brake fluid and it's been like this for a while... so I'm thinking since I've had the vehicle three months ago... he also tells me I can go for another four months without having it fixed. Once I've informed the claims department they told me the brakes were not covered by the warranty... I think it's funny the two things that are not covered by the warranty are the two things that I have to pay to fix... However my thought is how can the car be sold in that condition in the first place. I informed the lady that commented on this post with the email that she has provided, she has yet to call me. read more

Enterprise Car Sales - Car Dealers Near Me - Santa Clara, California

Came here to purchase a car for my brother. Merick was an extremely helpful, patient sales man. He welcomed us from the moment we got here. He helped us with the whole process and recommended a great insurance. They DON'T accept cash, only card and checks, so we went home to pick up my checks. We came back at 6PM to just signed and take the car, everything else had been completed and it's been more than an hour, and we still can't get help. I asked how much longer and they said "you guys are next" but it's been more than an hour. No one has offered to check up on us or given us an average wait time. The facility is pretty clean, they offer water & they have bathrooms. This was a very easy process except for the wait time. My brother purchased his car and yes I would recommend this place as long as you have the time 3 hrs and you'll be out the door. Thank you Merick! read more

Enterprise Car Sales - Car Dealers Near Me - Santa Clara, California

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My daughter recommended this place because she bought her car and she loves it . So I went online answered a few questions. Aaron called me and we set up an appointment. He was great. We walked around, I told him what I was looking for. I test drove a couple and fell in love with one. Paper work easy to do. Got approved on my own. I didn't think I would then the Manager Baby finished up with me and she was great as well. 1 year warranty and 7 days to return if for any reason to return. Wow I am impressed. If I could give higher stars I would. I recommend this place to anyone. read more

Enterprise Car Sales - Me buying my car on my own!! - Car Dealers Near Me - Santa Clara, California

Hello Everyone, First off I would like to say, I don't leave reviews at all. But something needs to be said! I am a Small Business Owner (Mobile Detailer). I was looking for my first ever Cargo Van for my business. I was helped out by Baby/ Rebecca. Very helpful but had no mechanical experience. I found a Dodge ProMaster City in LA. They said to put the Transfer Fee of $500-$700. So I did. Waited a week they said. (Week went by) No updates. Two weeks go by, I call to check on the progress. I was told the ProMaster had a check engine light when service. So they had to find me another one. That the Area Manager was awarded and was taking care of matters! Three weeks go by, they delay the 2nd Van due to it was making a noise Rebecca said. But no worries it was being serviced in Richmond for "New Brake Pads and Rotors" upon the day of reckoning. Me and a mechanic friend of mines realized a loud clanking noise coming from the rear passenger side wheel. Rebecca said it was "Normal" Baby the manger test drove it herself and realized the noise as well! Also tried to convince me it was "Normal". So I immediately rejected the Van. The Real Manager Matt was obviously furious of the outcome and didn't have the professionalism to stay composed and stormed back into his office! Leaving Baby floor manger to handle the business. I let her know if this is the case with Dodge I don't want it completely! So after using common sense and my gut! I test drove new Dodge Vans and no such noises were coming from it! So I feel like they tried to get over on me. I'm sure I'm not the only. So after a month of waiting. I still have 4K to down and they completely told me to go somewhere else with my business! Complete disaster! My car buying experience has been absolutely terrible. Please don't let them pull a fast one on you. I'm in disbelief still. Recommend Carmax on Captiol Expressway but never any Enterprise take my advice! read more

If you looking to buy a car, check out Enterprise in Santa Clara. Very knowledgeable team and everyone worked collaboratively. Daniel greeted us and after speaking with him for a few minutes we decided we wanted to see what are options were, what we could afford and move forward with a purchase. Daniel and his Manager Baby were very helpful. Daniel asked us what were the things we were looking for in a car and he checked off all the boxes. After the test drive we wanted to buy the car. The paperwork was straightforward, easy and not a stressful process at all. We never felt pressured to buy a car and we were hopeful to drive a car off the lot the same day. We will definitely check out Enterprise again in the future. We are happy customers. read more

Purchased my car here. Daniel and the manager were very helpful and patient. Manager wanted to help me and went beyond that. Only issue I had was that, the salesman didn't verify if that was the car I wanted wanted. Color make or model. At the dealerships, they would make sure it was what I wanted. I wanted to see if I could trade it in for a different color 2 days after my purchase but, couldn't. But i'm happy. read more

Make sure you take the car to your own mechanic my car I bought had bad brakes and slipping transmission,,,BEWARE

Now let's talk about car DEALERS !!! I went here with a NOT DO GOOD CREDIT SCORE! I went to a dealer, USED dealer... They denied me for a 2015 TRUCK for $18,000. So My Uncle brought me to Enterprise and I parked outside facing traffic cause " I knew I wasn't gonna get approved" So I met with DANIEL NARANJO. He asked what I wanted. I picked something random , he said " You should pick something you like". So I did He told me to test drive, I declined, he said I should. I did! Then I said can you just run the check cause I knew I wouldn't pass..... Ran check ..... APPROVED BABY FOR A 2019 under $18,000 ! He stayed POSITIVE although I was negative!! Baby made the process easy!! I'm grateful!! read more

Enterprise Car Sales - Car Dealers Near Me - Santa Clara, California

I must warn you DO NOT buy a vehicle here. We bought a 30k truck and starting just 3 months in we already had a problem, its now been 1 year the truck has already had 5 different types of issues. They claim to "Insect the vehicle" for various things but if that were true, our vehicle wouldn't have broken down in just 3 months. We also bought the most expensive warrenty (they said it covers everything) So far Only 1 of the 5 things was actually covered by the warranty. AND THEY NEVER COVERED A RENTAL CAR LIKE THEY SAID. We never had such a problem vehicle like this one in Enterprise. Please put your money on a more reliable vehicles elsewhere. There are too many problems with thier vehicles. We 30k on a vehicle, and already over 2.5k worth fixing it! Because the warrenty they have DOSEN'T COVER ANYTHING, like they claim! read more

Very bad service and ethics with purchasing a vehicle. My husband and I went together on Holiday on May 29 to drive an SUV I had looked at. We both thought the vehicle was right; it would be a cash purchase for close to 40K. As anyone knows, spending that amount of money means "sleep on it." Wise people do not buy on impulse. The following day, we still felt the same way; we transferred the funds from an investment account and were told the funds would be available in 24 hours. We informed the salesperson of our interest and our plan to purchase the next day. The following day Wednesday, May 31, at 10:07 am, I let the sales rep Daniel know we could be there after work at 4:30 PM, scheduled to pick up the car! My husband then spoke with the manager 1/2 hour later to get the exact purchase amount and let the manager know we would arrive at 4:30 pm with a cashier check. I received a call at work at 3 PM from that same sales rep that the company sold the car! What a big disappointment to be so disregarded and left with the impression that waiting a few hours for our arrival wasn't crucial to the sales reps and manager. I would never shop at this place again or recommend it to anyone. The manager, Baby Banger, was not concerned about our disappointment and just reiterated, first come, first serve. I would have been a returning customer as I put on about 30 K miles a year in my travels with work. I would have been the customer who let everyone know. Now I want everyone to know this is not the place to buy a car. My husband, being the great man he is, decided now to purchase a brand-new car for me. Who needs Enterprise Car Sales of Santa Clara? I have also sent a letter of dissatisfaction to the company. I learned my lesson, and they are no longer on my list of favorite places. Also, younger people need to improve their people skills. It is probably generational. We have lost talent in how to treat people--their loss, not mine. Buyers, beware. read more

The reason for the one star is not for the employees the 1 star is for how long it takes to process everything and for the lack of consistency in Communication. Managers are running around like chickens with their heads cut off trying to get the right information with our experience personally we've been here over six hours trying to get a new vehicle. They are not very good at accommodating why you wait in the lobby you just sit there without them offering anything to you as far as water food telling you to come back and come back at a certain time and updating you through text or email. When you come to any car dealership that's to be expected though so definitely bring a Book, phone chargers , food. read more

Enterprise Car Sales - The lobby. - Car Dealers Near Me - Santa Clara, California

I purchased my second car at this location!! The staff is amazing! Baby and Milan definitely went above and beyond. I was in and out in less than 2hrs!! highly recommend this location! read more

I stumbled upon this enterprise after looking for weeks at other dealers and businesses. In immediately went to this car that caught my attention. At the other dealerships I had my eye on this car but when I saw this one it was like it was meant for me. Carlos who came to us help us really knew everything about the car. He was so nice, informative and patient with us. It had the best mileage and for the price that we got. I'm really happy with my new car! Though the new features I still need to get used to, I am in love! Thank you so much Carlos for your help!! read more

Enterprise Car Sales - My new Nissan kicks! :) - Car Dealers Near Me - Santa Clara, California

Car buying made easy with Enterprise! Our 2nd time buying, no pressure ever felt and they will never push or sell a vehicle that you dont like! The Enterprise dealership staff at this location fights for you to get the lowest rate + will work with you to get the best deal that meets your budget. My recent experience has been amazing, effortless without hassle! Drove off the lot in no time with a car I really liked! Me and my son appreciate the staff for their great support! Many thanks to Baby, Daniel, Christian, Rodger and Iris for everything! Truly Appreciate your excellent service always! Thank you, God Bless you Enterprise Car Sales! read more

I had the pleasure of working with Anthony, Carlos and Ly one afternoon. My wife and I found exactly what we were looking for, thanks to an abundance of cars they had in the lot. We had really just started car hunting. This was our first stop and we were very pleased. They listened to what we needed, and exceeded it. I will be sending my son there in a few months when he turns 18 and wants to get a car. I know he will be in good hands. Thank you Carlos! Thank you Ly and Anthony! read more

Enterprise Car Sales - Car Dealers Near Me - Santa Clara, California

After going to dealership after dealership getting the pushy sales people trying to make a sale I decided to go to enterprise car sales. I've heard about them through friends who've bought cars from them and I thought I'd get it a shot. A great benefit going through (my bank) Santa Clara county federal Credit Union is that they work with my bank and I get an additional 1 percent off. So after my car hunt was starting to get exhausting I drove over and started looking at all the different cars they had to offer. Great selection btw!! Daniel comes out and greets me with an easy going personality and was simply at my service, I like that. He was very patient and helpful after 2 months of driving by every weekend he was there always with a great attitude and patient with me. After all the thinking of a car or suv I decided on the suv. A beautiful Cadillac XT5 premium luxury with more than $3000 off the bluebook value I got a great car with a great price I would definitely recommend enterprise car sales and go see Daniel he'll be a great help for you. Thanks guys!!! Thanks for your patience and all your help read more

Enterprise Car Sales - 2018 Cadillac XT5 - Car Dealers Near Me - Santa Clara, California

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Best car buying experience ever. Went above and beyond to make sure I got the car I loved. Very sweet and excellent communication know matter what time it was. Will definitely be Referring them to friends and family. read more

Enterprise Car Sales - Car Dealers Near Me - Santa Clara, California

I loathe buying cars, especially when the process needs to be expedited b/c of a totaled vehicle, but Iris at Enterprise at Stevens Creeks made the process go so smoothly, and she deserves a major compliment. Iris responded to all of my inquiries expeditiously, and I NEVER got a high-pressure vibe from her. This was the first time that I purchased a car alone (w/o male representation), so working w/ her enabled and empowered me to feel like I could effectively do this on my own. Even when there was a minor issue several months after the purchase of my Nissan Rogue which turned out to be nothing, Iris took my call, recalled who I was, and coordinated support. If someone is considering a car purchase, I'm hoping he/she will consider Enterprise Car Sales @ Stevens Creek as an option, and reach out to her! read more

This the 2nd car in a year our family has purchased from Enerprise car Sales. Rebecca got my wife started over the phe with the credit application. Rebecca was extremely helpful and encouraging while always teaming very professional. The online credit application was completed so quickly. We received a call back from the financial Baker they had some fears for her. We went to the office. Niki justvloved the Jeep Renegade. Between Rebecca and Lee the Manager , everything was completed in a quick and proficient manner. We are so happy wit Niki's purchse! We are so grateful for the manner in which we were treated. We definitely refer your business to others. Furthermore, I'd like it noted that I was not the costumer. Yet I was treated with the upmost respect, professionalism, and kindness as my partner was. It was a Beautiful experience. read more

First, I did not buy a car from them so I'm not technically a customer. After reviewing every local Enterprise used car on the website, I decided they all have way too many miles on them. Not a few too many. Way, way too many. I clearly communicated this via email to a sales person who had immediately reached out. I said, not a fit. Not interested. I clearly stated why. Stepping back a few steps here, note that I was forced to supply my phone number just to look at the Enterprise used car local website. Here's what's happening now and I'm tempted to call the police or make a report to the phone company. I've gotten 21 phone calls from them AFTER I told them I'm not interested and why. Twenty one. It's a nightmare and I feel violated. They are trying to force me to call them back. I do public relations for a living and I think I'll contact their head of PR to let them know what is happening. This is on top of several emails AFTER I said not interested. Not only do I not want to ever consider buying a used car but I don't even want to rent a car from them. Please quit calling or I'll fill out a police report. By the way, there were 10+ unidentified calls. Take it from me, a publicist: 20 to 30 calls to someone does not help you sell cars. It makes a person literally sick to their stomach when they read or hear your brand name. read more

Fantastic Car Buying Experience! My understanding of car buying will never be the same after purchasing through Enterprise. Their friendly non-pressuring sales team made our car buying experience actually enjoyable - a term I would not usually coin when purchasing a vehicle! The positive Yelp reviews and actually seeing customers hug their sales rep (Yes, we saw this multiple times) really eased our minds about purchasing from a non dealership. In addition, the great competitive pricing and their close relationship with different Credit Unions really helped streamline the buying process for us. We worked with "T" who did not pressure us one bit and took his time to make sure we found the car that was right for us. He even fed us when we didn't have dinner. We also worked with the manager - Sonja. She has a passion for her work which shows in the team she leads. I strongly recommend Enterprise for your next car purchase. You will be well taken care of and they will make sure you are 100% satisfied with your purchase (or you can return the car!). read more

Enterprise Car Sales - Worked with "T" for our car purchase! Great guy and excellent customer service! - Car Dealers Near Me - Santa Clara, California