Dropped a friend off to pick-up his car…read more I use a different mechanic for my E55, but I decided to ask Bill about a mystery coolant leak. He graciously discussed it with me and looked under the hood to rule out any obvious problems. He then suggested I watch the level in the course of next week or so, and then go from there. A typical mechanic might've tried getting a [paid] diagnostic first.

Love the folks at this family owned business. Bill and Tammy are the heart of this shop. Honest,…read morefair, knowledgable and straightforward about what your BMW (or Mercedes or Mini) need. No extras pushed, just excellent service. They've been taking care of my car for almost 10 years, and they go the extra mile to get your car in top condition.

Horrible customer service. Don't go here, they don't even get up to greet people and stay seated at…read moretheir desk like people coming are bothering them.

Allen was knowledgeable, patient, professional a little bit of pressure came at the end of the deal…read morewhere it had to be done today or who knows what happens tomorrow

First, I would like to state that enterprise has created an environment that is congenial and…read morefacilitates a pleasant car buying experience. Obviously the sales staff are paid by commission, which can create a rather cutthroat environment. However, at enterprise the staff work as a team. So the team that does the work for you split the commission. And it shows in the way the staff members supported each other. I also found out that Enterprise cares about its staff and has internal procedures to promote their careers Enterprise also has a no haggle policy, the price is the price and that's it. This made the car buying process so much simpler. It's one less factor to juggle around. All of the prices are below the bluebook value. Furthermore, enterprise does not sell cars that are more than four years old. Obviously the used cars that are available are from their rental fleet. I doubt they keep cars that are more than five years old. You can sift through the cars by here by make, model, year, and mileage. They automatically give you the Carfax report. They have enough in inventory that you have some choice. Both Pat and Kate help me decide which make, model and helped me narrow down my choices. I told them my first priority was reliability. Pat proceeded to show me a Toyota, a Nissan and oddly a Mitsubishi. I was not aware that Mitsubishi was in the most reliable car category. I was very interested in the Nissan Altima. It had a lot of bells and whistles, some neat safety features and was priced about $5000 less than the Toyota. After further research, it turns out Nissan has had a troubled history in the last decade and a half. Certainly cars from that era were less than reliable. However, seems like the company has turned itself around, and the cars are greatly improved. However, the turnaround has been recent enough that it's unclear if the new cars are reliable. they simply don't have the history to prove it. As for Mitsubishi... Before enterprise allows a car into the used car pool, it must pass inspection by their mechanics. You must obviously bring the car for an independent assessment from your trusted mechanics. My mechanics told me two of the tires needed to be replaced. I was rather angry because I had already paid for the car. Now the manager ( whose name has escaped me) send me to Pep Boys and promised enterprise would pay for the replacement tires. It was at Pep Boys that we discovered the tires were perfectly fine. I was totally confused. So I decided to buy a tire tread gauge. I measured the tire treads myself and the numbers agreed with the numbers from Pep Boys. I reread the report from the inspection by my mechanics. There was no indication that the tire treads were worn. This reinforced my belief that it was just a verbal mistake. There is nothing like having two silver Toyota Corolla's in the garage at the same time. Well, those enterprise mechanics won this round. Overall, enterprise runs a clean ship. The used cars all have a complete and documented history of maintenance. They don't sell used cars that have been in accidents. Overall, the experience at Enterprise was superb. Both Pat and Kate understood that I was still in the middle of trying to figure out the make the model and the age of the car which fit my budget. They carefully selected judicious choices for me to test drive. All in all I think I spent about 6 to 7 hours total reviewing their inventory and making my pick. Although I spent much longer than that doing extracurricular research. Compared to other used car dealers, the Enterprise buying experience blew them away. Pat and Kate listened carefully to what I wanted and brought forth the best fit . Another dealer were excellent, but they had small inventories. One dealership just seemed phenomenally rude. A third dealership seemed hell bent on selling me an SUV which was way more car than I needed. When I asked to see a four door sedan, they turned away and started to show me a Subaru Forrester. Finally, Enterprise completes all the paperwork for the DMV. The title, new plates, car registration will arrive in the mail. It can take 2 months or thereabouts but your temporaries are good for 3 months. Since I donated my car only thing I had to do was transfer the title for my old car. After all this, the tire pressure warning went off after driving 100 miles. all four tires were about 13 pounds below the recommended pressure. Now, if you under inflate a tire it gives a smoother ride. And if you choose to over inflate your tire the ride will be much rougher. So this is a dirty trick, played by the Enterprise mechanics to smooth out the ride . Enterprise mechanics, you have been caught red-handed. You lose this round.

Update! If my past experience with this place wasn't bad enough zoom ahead to right now, I'm…read morestranded at work at 9:15 pm waiting three hours for AAA because my key fob is DEAD & still don't work with a new battery!!!! This is a 2024 car which now has only 25,000 miles on it & already I've been through complete HELL & stranded at least twice & now I don't have a car to drive to work in the morning! THANKS for this, Enterprise car sales! YOU SUCK!!!!!!!!!! Only ONE key given when car purchased !!! (AAA guy couldn't believe it, we weren't provided a second key!!!) I told him how much Enterprise car sales SUCKS!!!!

We stopped in here recently to look at cars as mine had recently been totaled by an idiot (a story…read morefor another time). We were helped by Trae McNeill, who was extremely helpful throughout the process. So helpful that we actually bought a car the same afternoon that we started looking! I liked Trae's easy manner and patience with our questions. When we came back to pick up the car, he was helpful and knowledgeable. The electronics in the car were all new to me but Trae's instructions got the car and me safely home! He even called to make sure we had made the trip successfully. This dealership is not the closest to where we live, but their inventory was better as was their reputation. We'd recommend them without hesitation.

My wife and I needed to get me a RAV4 Hybrid in order to accommodate my impending hip replacement,…read moreas our now other car is a 2017 Prius Prime PHEV that unfortunately sits too low, forcing me to perform minor leg gymnastics to enter or exit the car. I checked status on a target red XLE on their site and not long after, Jesus Contreras reached out to discuss. It turned out that car was in the process of sale. Jesus then asked what I was interested in. I explained Ruby Red Pearl 2025 RAV4 Hybrid XLE with Convenience Package. He researched and came back stating that they had what we desired currently awaiting build in Japan. The delivery time was a month and a few days away, so he suggested a deposit would lock it in for us. We could then relax and just wait. (And fend off other dealers calling to ask if we'd want t look at something not red...). We took delivery of the red RAV on 6 March. José understood we had a wee bit of a time crunch and effortlessly stepped up through our cash purchase while the RAV was being readied (having just arrived the day before from the port).The point to my recommendation was Jesus was approachable, true to his word, a no pressure guy and accommodating. When we arrived at the dealership on the 6th, we found a clean welcoming and warm environment, a nice looking dealership and - and above all, we were treated with respect and not one iota of pressure from anyone. We had bought the Prime at Capitol Toyota in 2017 and the experience was totally different (mainly due having bought it in their old facility, prior to the new and larger complex be opened. Not horrible, but it was certainly missing the warmth of Steven's Creek Toyota - everyone was relaxed - many checking if we needed anything while waiting the on purchase to be concluded. So. Ask for Jesus Contreras if you're in the market for a new Toyota. I'm sure you'll agree with me that he's the real deal.

False advertising at first I offered $8,500 got rejected it's no problem…read more Then when I ask out the door price they bumped the price for 11,500 instead of 10,500 or Obo why put that price there? Waste my time

I just bought a used car from Auto Deal after finding something I was looking for on one of their…read moreCraigslist ads. I gotta say - this was a pretty seamless and straight-forward experience - something which is unusual and rare when buying a used car. Here's what really stood out to me from start to finish: - Greg was quick to respond to my initial text - We arranged a time to meet at his lot and when I showed up 10 minutes early, he was already there. Thanks for being early and not making me wait around on my lunch break. Appreciate you for that big time. - When it came time to deal, we had some negotiation, but it was not high pressure. He was informative and knew the vehicle and showed me how some of the storage and seats flipped up for loading. Very professional, good attitude. - We agreed on a price and sat down to sign paperwork. Wow, this is probably the fastest and easiest car buying paperwork I've ever filled out. He was very organized and presented the paperwork thoroughly and really didn't waste any time. The paperwork exercise literally took 15 minutes total, although he didn't seem rushed, just organized. What a time saver! Sometimes you don't realize how valuable your time is until someone works efficiently like this and it takes much less time than you expected. -I've had the car for a day now and there have been no surprises. I knew a bit about this model car before the purchase and it has lived up to my expectation. The car drives great and is in EXCELLENT condition for being a 100k mile car. It's just what I was looking for and I'm glad we could do a deal. It was very nice to meet you and a big thanks for making everything so smooth and easy!

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

I had an excellent car buying experience today . My little sister was buying her first car. Jason…read moremade the experience super easy and straight forward. Made her first big adult purchase go smooth we are all so grateful. Thanks for the top notch service.

We came in looking for a used car for my daughter for college and all I have to say is that…read morecustomer service and the staff was amazing they understood our needs they got us financed within no time and got us back on the road we're so thankful that we stopped into Top notch Auto Sales when we did thanks a lot Jason and Steph we love the vehicle

This is the third car I've purchased from Steven, and once again, the entire experience was easy,…read moresmooth, and stress-free. From trading in my previous car to purchasing my new one, Steven made the whole process quick and convenient. He gave me a great value for my trade-in, which I originally purchased from him, and he also helped me get one of the best rates compared with all the other dealers I shopped around with. Steven is honest, straightforward, and very easy to work with. He doesn't pressure you or waste your time. One of the biggest advantages is that he can even deliver the car directly to your home, which saves so much time compared with spending hours sitting at a dealership. After buying three cars from Steven, I can confidently say that his service, pricing, and overall experience are better than any other dealer I've worked with. Highly recommend Steven to anyone looking for a smooth, honest, and hassle-free car-buying experience!

The sales staff at this dealership were totally upfront, honest and impressively knowledgeable…read moreabout old cars. Their opinion of these cars jibed with the consumer reports on these cars but they had much more detail. I would have loved to do business with them but unfortunately I had already picked the make of the car and I knew what I was looking for in terms of mileage. It's a small dealership and they had nothing resembling what I wanted. I noticed the prices were competitive. They charge invoice for new cars but they order it for you. Just test drive the cars by going to the dealership. Then come back and order your new car.