1. Enterprise Car Sales

1. Enterprise Car Sales

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Wayne, NJ

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Enterprise Car Sales

3.5 (41 reviews)
Closed 10:00 am - 7:00 pm
Updated 2 weeks ago

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10 years ago

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Review Highlights - Enterprise Car Sales

When I walked in I had no intention of buying a car that day but Phil found the perfect car for me that I absolutely love.

Mentioned in 7 reviews

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Paul Miller BMW

Paul Miller BMW

(159 reviews)

I contacted the dealer to bring my car in for service and for the first time I was able to bring my…read morecar within 2 days of calling and get a loaner. Their wait time used to be 3 weeks for loaners! My Service Advisor told me they hired 8 new techs which speeds up the wait time to bring my car in for service. Kudos to you! Great job!

I was preparing to purchase my third vehicle from Paul Miller BMW and reached out to my previous…read moresales rep, Chris W, who handled my last two purchases. I told him upfront I was working with a broker who already secured a strong discount off MSRP--and I specifically told him not to waste my time unless they could truly beat it. He responded saying they could "probably beat it and even give me an extra $1,000 off." This is now the third time in a row they've made that claim. Each time, I send the deal, and each time they come back with excuses and an offer that's actually worse than what I already have--whether from a broker or even another BMW dealership nearby. What made this even more frustrating is the constant push to "come in." It feels like a tactic to reset the conversation rather than provide a real, competitive number. I made it clear I was ready to move forward based on numbers, not a showroom visit. I was genuinely upset with how this was handled and told them I would be leaving a review. Instead of addressing the situation, I was told not to leave one--which says a lot. At this point, I will not be doing business with Paul Miller BMW again--neither sales nor service. I'm a relationship-driven customer, and after multiple purchases, it's clear there's no loyalty here. Every interaction feels like a game. If you're considering them, do yourself a favor and shop other dealerships and brokers first. You'll likely get a better deal--and a much more straightforward experience. Specially if you are a repeat customer! The sad thing is I remember this exact experience from the last time and wasn't even going to reach out to them to purchase this car. I knew I should've went with my original gut..

Lincoln of Wayne

Lincoln of Wayne

(77 reviews)

I bought used Aviator PHEV. My review is 5 stars, but it…read morewasn't flawless and it will be divided into a few sections. Dealership environment - 100 %. Beautiful and fully correspond with Lincoln brand. Car - 80 %. There is a reason for the lowest assessment. The car was beautiful at first sight, and everything worked, but I found out that it had broken windshield. And here the issue started. I live in VA (cca 250miles from the dealership) and the windshield must have been replaced. Jonathan, the salesman found a repair shop in VA where the windshield should have been replaced for free. Eventually it didn't happen and I had to visit the Wayne dealership again for the windshield replacement. This resulted in 500 miles in the car, one extra day out of my office and rescheduling all my meetings that day. The car assessment would be 100% without this trouble. The question is how the presale inspection was done... Personnel - 95 %. Friendly and professional. Sometimes, the answers to my questions took longer than I expected. But I am not native US citizen so my question could have been unusual. Not having the issue with the windshield there would be nothing to worry about. But life is not flawless and mistakes can happen. Overall, the experience of buying car in Lincoln of Wayne was great and I can recommend this dealership. Lukas

I Lease A Lincoln lmpossible to get service on phone Will…read morecall you back Never Happpens

Route 23 Auto Mall

Route 23 Auto Mall

(98 reviews)

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I have had an exceptional true car buying experience with Brian Barna from Route 23 Auto Mall…read more Like all of you I started my car buying journey online researching. I found my 2024 Ranger Raptor at this dealership. I sent an email late Sunday evening inquiry. I received a very prompt response from Brian the following Monday morning. We exchanged emails and texts throughout the day and had a deal. I filled out a PDF financing application, selected a few dealer installed options, which took a coupe days to receive and install by their service team, and picked up my new 2024 Ranger Raptor on Thursday morning. On Thursday, I had the privilege to meet with Brian in person. He is a knowledgeable, courteous professional! I then signed all the paperwork with the Finance Manager and was done in about 15 minutes. Brian took the time to help me get the Ford App on my phone and walked me through connecting Apple Air Play and all basic features on the vehicle. This was the absolute best modern car buying experience for serious buyers who value their time. I highly recommend with Brian Barna and the Route 23 Ford Auto Mall in Butler, NJ.

CarMax

CarMax

(30 reviews)

My car was recently totaled, and I was determined to find the same Mazda Premium trim with all the…read morehigh-end safety features that my old car had. Now I'd rather have my dentist drill and pull my teeth without numbing than deal with a traditional dealership again. Between the financing, insurance add-ons, and hidden fees, the whole process has always felt like torture and a scam. So I decided to try CarMax because of their no-haggle pricing, and they can ship a car from another state to your local store (for a fee), if the car you want is in another state. You can also get pre-approved, review all costs upfront, and even choose an extended warranty. Plus, if you're not happy, you can return the car for a full refund. I found exactly what I wanted and had it shipped to my local CarMax. Once it arrived, I went in for a test drive. I didn't even need the full 24-hour test period--they offered. My CarMax representative, Jordan, joined me for the drive, and within about 20 minutes, I was ready to buy. Jordan even gave me a ride to the bank to get a cashier's check, saving me an extra trip. From the moment I walked in, the entire process took less than two hours, and I drove home in what was like a brand-new car, a 2025 Mazda Turbo Premium Plus with only 13 miles on it. The last time I bought from a traditional dealership, I was stuck there for over four hours. The CarMax experience was the complete opposite--fast, transparent, and stress-free.

Ended buying 2 cars through David Mann, Josh helped with finalizing both…read more Great place, easy, DIRECT! They dont play numbers, they are kind, courteous, and easy. My son will be driving in a year, I am coming back to David Mann and Josh, without question.

Route 23 Honda - Tape from the sticker on Pre inspection..never took it off

Route 23 Honda

(238 reviews)

My fiancé and I visited Route 23 Honda with our friend who needed a new vehicle. We visited on a…read moreweeknight and dealt with Sam in sales. I found Sam to be very typical and by that, I mean having a dismissive behavior towards a woman customer. Sam barely acknowledged my friend but was very interested in speaking to my fiancé. I did comment that my friend is the one who is purchasing the car and all communication should be directed towards her, not my fiancé. I was very put off by this and had the purchase been for me, I would have left and gone to another dealership. Alas, my friend is much more patient than I am because I can't tolerate that sort of outdated attitude. This communication by Sam continued throughout our visit and up until we went with my friend to finalize the purchase that weekend. The only saving grace was the wonderful finance manager, Rolando. He was hilarious and refreshingly straight forward so that my friend could make the best decisions for financing her new car. Aside from the subpar experience with Sam, everything else worked out wonderfully. I would recommend dealing with a different salesperson who understands that women are capable of buying cars.

I visited the dealership to see if my AC compressor for my 2016 Honda Civic (which I bought there)…read morewas under warranty. Abdel - the service guy- told me that I was in luck - it was extended until June 2026. So I scheduled a 7 AM appointment the following week and some CS lady (Patsy?) with a plaque citing 15 years of customer service said I must have misunderstood - the condenser was not covered. She was so condescending that I just walked out. I WILL NEVER BUY ANOTHER CAR THERE!

Autobahn Speed

Autobahn Speed

(2 reviews)

i thought these guys were ok till the evil came out. They did front end work and didn't bother to…read moredo a wheel alignment. The car was dangerously all over the road and pulling severely to the left in the direction of a head on collision. I bought it back. They kept it 2 weeks and returned it without doing anything They have an unscrupulous partner on change bridge road, Montville They said they did it $300 for a wheel alignment 3 times the going rate. Im in the process of filing a fraud complaint with the Morris county prosecutor.

i financed a car at their Waretown location. They falsely advertise the car as having working…read moreair-conditioning, which it did not. George was very rude to me. Once I signed the papers he neglected to get the down payment and was texting me 11 PM at night. i was nice enough to meet him on a Sunday to give it to him even tho I had a paper saying I paid him. He neglected to have the correct information put down on my policy when he talked to my insurance agent and was texting me early on Monday morning telling me that he had to get the paperwork done for the bank in two hours or they were going to cancel my loan. When I bought the car there to get the horn fixed which I was told was working, which it was not. I tried to show George the paperwork stating about the air-conditioning and what was wrong with it that it was leaking. He showed no interest and refused to look at it on three separate times, and actually walked away from me. Even though he told me when we were going over everything at the dealership that if anything else was wrong to bring it to them and they would fix it. Now they are refusing! I found out my car that I purchased was vandalized prior to me buying it that's why there was glass everywhere that they neglected to clean up hidden in the seats and under the mats. Buyer beware! sure if you wanna be lied to and treated like crap go there otherwise I would strongly suggest to stay away horrible, horrible experience.

Enterprise Car Sales - car_dealers - Updated July 2026

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