Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    3.4 (94 reviews)
    Open 8:00 am - 6:00 pm

    Enterprise Rent-A-Car Photos

    You might also consider

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Make sure you bring several different forms of identification and address verification.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul K.
    2
    75
    48

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Å S.
    0
    14
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gerard L.
    9
    123
    10

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sammy S.
    186
    17
    0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Milan T.
    4
    103
    12

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ord-Sf O.
    5
    80
    168

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Loli L.
    210
    1532
    74

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Honey S.
    435
    112
    151

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jay J.
    26
    9
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike L.
    0
    56
    23

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of May M.
    24
    262
    109

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Efficient and friendly service from two Oakland locations.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.3(299 reviews)
    0.6 mi

    I left town about 10 days ago shortly after a car accident. I was sent to enterprise to rent a car…read morethat the insured owner would take care of. Arriving back in town after 11 hour of travel between Durham and Oakland, I was totally exhausted! I decided to wait a day and get my car the next day while I rested at home. I have to thank the folks at enterprise for their kind and easy service. When I walked on to your lot I was captivated by the blue Camry which was at my price point. It was available! After we found my account and booked the car, I sat in it for a minute and realized where I was going. (I just arrived from across the country yesterday so I was tired!) Remembering that I was about to be on a ridge in Cazadero and there's a bit of rugged terrain on the back dirt roads I'd be traveling, I immediately realized I was in the wrong car. With so much grace we made switch to a Sportage that was also fortunately available. It was so easy. No weird looks, no complaining. Of course I paid an additional $10.00/day and still I've been to places where folks are so overwhelmed they get annoyed first. This team didn't! Well, about 1.5 hours into my trip I receive an emergency alert. Guerneville is flooding, particularly around Russian River. I am soon rerouted. Even though I was familiar with the back roads rolling through Occidental, I haven't driven it in 3 months, it was dark and raining hard I went through some lightly flooded areas, may 1/2-1-1/2 foot high. I couldn't see them before I was in it. I passed one stuck car going in the opposite direction. My hope is that someone in that long line of traffic's stopped, my side was clear. The car handled perfectly!! Once I got on the ranch the miles of uphill on the dirt roads was easy to manage. I'm grateful! I'm glad I took a moment to think ahead. I'm glad the folks made the shift so easy. Now I'm wondering if the Sportage should be my replacement vehicle, and in the long run I'll likely get another CRV. Happy 2026!! Dream big, we need it!!

    "Tyrone at Marsalis was extremely helpful and got me set up with a great rental car at an excellent…read moreprice. He was professional, knowledgeable, and made the entire process smooth and easy. Great customer service and overall did an outstanding job. Highly recommend working with him if you're looking for a reliable rental experience."

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Alamo Rent A Car

    Alamo Rent A Car

    3.3(297 reviews)
    6.6 mi

    Had a great experience with Alamo at the Oakland airport especially by a wonderful employee by the…read morename of Kayla E. We had accidentally left our car seats at baggage claim and needed to pick them up and she allowed us to use a rental car seat to keep our child safe while we went back to airport to grab them. Child safety is of utmost importance and so is customer service and I greatly appreciate what she did for me and my family. Thank you so much Kayla E!

    **Unacceptable Customer Service at Oakland Airport Location**…read more **Location: ** Alamo, 7600 Earhart Rd, Oakland, CA 94621 | Phone: (833) 659-1913 I booked a 3-day rental through Expedia for pickup at 11:00 PM on 6/18/2026. When I arrived, my card was declined for the minivan I wanted. The first agent--a guy--simply said "you can't use two credit cards" and walked away--he didn't offer a single alternative or solution despite knowing I urgently needed a car for my Joshua Tree trip. So, I had to find my own solution. I located a cheaper full-size Jeep Wrangler and went back to the counter with a new reservation. This is where the real problem started. Agent Kayla never properly processed my new Jeep reservation. She continued processing the minivan instead, which is why my card kept being declined. When I checked my card balance, I had more than enough money for the Jeep rental. I went back to her and showed her--my card clearly had sufficient funds. She then asked, "Did you have another reservation?" I said yes, under my husband's name, but I told her **multiple times** that my new reservation was for the **Jeep, not the minivan**. She wasn't paying attention. She never switched the reservation in the system. This wasn't a card issue--it was her failure to properly process my booking. We spent nearly 2 hours troubleshooting a problem that shouldn't have existed if she had simply listened and done her job correctly. She was dismissive, abrupt, and never once apologized for wasting our time. **Why this was so frustrating: ** Alamo's policy requires one card for the rental + $400 deposit hold. I understand the reason--they need to secure the deposit. But here's what made it inexcusable: I had a Capital One debit card with $5,000 available. Both agents rejected it outright without explanation. **Alamo's own policy says debit cards ARE accepted at airport locations** if you provide your return flight itinerary--but neither agent explained this nor asked if I had my flight confirmation. They just said "no" and refused to help problem-solve. Money is money. $5,000 is more than enough to cover a rental and deposit. Their inflexibility was unnecessary and unhelpful. **The core issues: ** - First agent refused to help find alternatives - Both agents rejected available debit card funds without explaining actual policy - Kayla failed to properly process the Jeep reservation despite being told multiple times - Poor attention to detail and lack of basic listening skills - Unprofessional, dismissive attitudes from both staff members - Nearly 2 hours wasted with my two younger children, arriving home to Bay Point at almost 2 AM If you work in customer service, you have one job: listen to customers and help them. These staff members failed at both. People deserve better, especially at major airport locations. Do better, or step aside for someone who will. These people had 0 manners and they are both adult! ~Ella

    Photos
    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

    See all

    Fox Rent A Car - SUV model was roomy and comfortable

    Fox Rent A Car

    1.7(684 reviews)
    6.6 mi

    The guy at the counter kept trying to upsell me on various options, which I understand is part of…read morehis job. However, he shouldn't question a guest after they decline. He suggested a larger car because the one I reserved wasn't ready at an extra cost. I told him to just give me the smaller car, but he ended up giving me the larger one anyway. Kudos to him for that! Car was clean and no issues. Unfortunately, I left my brand new hat in the car and returned within 15 minutes, but the hat was nowhere to be found. I would not recommend this place.

    1-Star Review - Fox Rent A Car (Oakland location and corporate)…read more My experience with Fox Rent A Car was so negligent and disrespectful that I feel obligated to warn others. I rented a car from the Oakland location, and from the very start the customer service was unprofessional and dismissive. The staff was rude, condescending, and made me feel like a burden for simply asking questions about my rental. The car I was given smelled strongly of cigarette smoke, which I reported -- only to be met with sarcastic remarks instead of help. Eventually, they gave me a replacement. A few days into the rental, the car started leaking gas. I contacted roadside assistance and was first told to go to the Burbank location -- only to be called back and told there were "no available vehicles" due to their fleet being "upside down." Then I was falsely told by a rep Adam (citing the general manager -Madeline,) that the gas leak must have been my fault, despite there being no inspection, no accident, and no impact. Even worse, I was told to return the car with a full tank of gas -- while it was leaking fuel. I asked to swap the car closer to where I was, and they tried to send me to Ontario, in the opposite direction of where I live (Oakland), causing me to be over 2.5 hours late for an appointment. I was finally allowed to switch the car at LAX after pushing back. Now, Fox is trying to charge me over $2,200 for damage I did not cause, with no real evidence, no proof, and no follow-up to the complaint I submitted weeks ago. To make matters worse, I have photos of the undercarriage which shows that I did not puncture the car. This company does not care about customer safety, misleads people into driving unsafe vehicles, and uses intimidation tactics to avoid responsibility for their own poorly maintained fleet. Stay far away.

    Photos
    Fox Rent A Car - My rental car after running into a deer at 70mph near Shasta Lake

    My rental car after running into a deer at 70mph near Shasta Lake

    Fox Rent A Car - Stained seats when picking up the vehicle gross!!!

    Stained seats when picking up the vehicle gross!!!

    Fox Rent A Car

    See all

    Enterprise Rent-A-Car - carrental - Updated July 2026

    Loading...
    Loading...
    Loading...