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    Enterprise Rent-A-Car

    3.3 (29 reviews)
    Open 8:00 am - 6:00 pm

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    Rick and his colleagues were great to me. They made me feel like a human and showed genuine empathy for my situation.

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    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    We will return to Reno and Lake Tahoe next year for family vacation and rent from this Enterprise location.

    Mentioned in 3 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    4.2
    (16 reviews)
    0.6 mi

    A great experience! The counter was super easy to find, just…read moreat the end of the front desk. The guy working the desk had top notch customer service skills and the whole thing took about 20 minutes start to finish. The downtown location is far better for me than trekking to the airport to get a car. The only annoying thing is driving down from the 10th floor in the parking garage. A small price to pay to not go to the airport! There is a night key drop but you have to park (on the 10th floor of the self-park garage) and then hit the Enterprise desk. Totally stoked on this location - will definitely be renting from here again.

    12/15/25- I have…read morebeen a long time Enterprise customer and decided to redeem some of the points. I needed to rent for a one way car down to Sac/ Having problems with the app, I called and they were able to reset my login. Rep. Also helped reserve and redeem.. My total cost was $2.25! To me, that beat taking the train for five hours ! The downside was the only awd vehicle was a jeep. I would have thought being in our town and going over the pass , they would have had more awd's.. Jeep was not a good fit for me.. driver seat too high and I really couldn't lower it. The clock was not set, and trying to learn the dash panel before getting in was frustrating.. (Coming from a Lexus.. it' was very different).. also the car had less than half a tank-not knowing how many miles or what the mpg was-.. had to take time out of my route to get gas.. Employees were friendly. Location very convenient.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Reno Tahoe Rental Car

    Reno Tahoe Rental Car

    4.9
    (40 reviews)
    2.9 mi

    I came across Reno Tahoe Rental Car through a Google search and took the opportunity to view the…read morecars they have available with daily rates before even booking a rental. My boyfriend and I booked this for a weekend trip and had never been to the Reno/Tahoe area before. It was super convenient being right across the street from the airport. The communication from the team was great and they made sure to email and text us with any updates. Our flights were delayed to and from Reno and they were able to accommodate with pick up and drop off times. We really appreciated the great service and time from Corbin and his team. Corbin picked us up and dropped us off at the airport with ease and was even kind enough to share some local recommendations. We selected the jeep and although it didn't snow during our stay, we felt safer and happy that it drove incredibly smooth and was easy for my boyfriend to drive given that neither of us have jeeps. We hope to come back in the summer and will definitely be booking here again! This was the best and easiest car rental experience we've had. Thank you to the Reno Tahoe Rental team.

    this was my first time renting from them and I have to say I would do it again in a heartbeat. they…read morespecialize in people going to the ski areas so their vehicles are all 4WD with appropriate snow tires. mine was a spotless 2024 Jeep Compass. anyone, like me, who drives down to Mammoth on all-weather radials will tell you what a miserable experience that can be. these guys were courteous, timely, and on the ball. if you're headed to Tahoe or Mammoth and want to make sure you get check these guys out definitely!

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    Jeep rental with AWD and snow tires!
    Jeep rental with AWD and snow tires!
    Reno Tahoe 4WD Car Rental Reno Tahoe Rental Car Reno Tahoe Luxury Rental Car Reno Tahoe Exotic Rental Cars
    Reno Tahoe 4WD Car Rental Reno Tahoe Rental Car Reno Tahoe Luxury Rental Car Reno Tahoe Exotic Rental Cars
    Reno Tahoe 4WD Car Rental Reno Tahoe Rental Car Reno Tahoe Luxury Rental Car Reno Tahoe Exotic Rental Cars

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    Reno Tahoe 4WD Car Rental Reno Tahoe Rental Car Reno Tahoe Luxury Rental Car Reno Tahoe Exotic Rental Cars
    Budget Rent-A-Car

    Budget Rent-A-Car

    1.9
    (111 reviews)
    3.1 mi

    I was a little taken back by the car that I got as my rental, I guess that is my fault for not…read morebeing a little more aware. I'm used to having a push button admission and hands-free unlock the car boy oh boy me and a Key that was pretty annoying. But the thing that bothered me was when I checked in the lady was very short with me. She was busy, but and the car was pretty dirty on the outside, which surprise me. And once I left the Rental, I tried to pair my CarPlay with what's in the vehicle, I couldn't do it. I was very frustrated. I'm used to doing this with other cars I've had and after about an hour, I drove back to budget really frustrated and I told a guy when I pulled in there, his name was Wilmer Ong. He asked me if I was gonna need a new car or a different car and I said no if I could just get this to CarPlay to work on this vehicle. He was very nice, helped me for about five minutes and I left their satisfied. I was so happy with him. Thank you for having such a good employee, customer service is so important. And I appreciate the time you took.

    Earlier that same morning, we booked a "mystery/surprise car" reservation and were told a vehicle…read morewas available. When we arrived at the counter, Cindy N. initially provided us with keys to a minivan and appeared to complete the transaction. Moments later, she took the keys back and informed us that they could no longer accommodate the reservation after all. There was no meaningful explanation, no apology and no effort to help us find an alternative solution. Instead, she immediately called the next customers forward and left us standing there wondering what happened to our reservation. Cindy N. provided the worst customer service I have ever received.

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    Budget Rent-A-Car
    Leave things better than you find them
    Leave things better than you find them
    Budget Rent-A-Car

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    Rent-A-Wreck

    Rent-A-Wreck

    2.8
    (45 reviews)
    2.8 mi

    DO NOT RENT A CAR FROM THIS COMPANY!…read more I reserved an SUV 2 1/2 weeks before a ski trip to Tahoe. We were scheduled to arrive in Reno late Saturday night and we stayed in a hotel for the night. The Rent A Wreck outlet was closed on Sunday, so arrangements were made for the key to be hidden and I'd be able to pick the car up. I was told I'd have to send scanne images of my drivers license and credit card. I called 4 days before arriving and spoke to Jerry, who was reluctant to give me his name. I told him i was ready to send the email, but asked if there was a way to avoid sending an image of the credit card. I have been the victim of identity theft and emails get hacked - I offered to provid my card number overthe phone so they could process the charge. Jerry (real name Ali, as confirmed by their head office) told me he'd have to check with head office, but he was 99.9% sure they would not accept that. He said if he didn't call back in an hour, the answer was no. I then asked him to simply call me to let me know. He then said "I'm not renting you the car" . I asked "why, all I did was ask you a question"? He said "you phoned here 6 times and argued with me" (this was completely untrue). I offered to send the card image, but he said no. I asked to speak to the owner and he said "I'm the manager - I make the decision". I then asked for the phone nmber for their head office ut he would not supply it. I found it online, called and spoke to a woman who agreed this should not have happened, gave me a case number and promised a senior erson would call me back within a day, but nobody called back. I ultimately rented from Enterprise. This was my Seinfelt moment "no soup for me" from Ali. Save yourself the aggravation - this company has no corporate integrity. They may be cheap, but they don't follow any of the rules of normal business behaviour. Who cancels a ar rental on a whim? Ali does.

    Car was ready as promised and they upgraded us for free. My son had a snaggle with his credit card…read morebut they helped him figure it out and had a lot of patience for the situation. The office staff was very personable. We'll be back for sure.

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    Rent-A-Wreck
    Rent-A-Wreck
    Business sign

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    Business sign

    Enterprise Rent-A-Car - carrental - Updated June 2026

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