Okay friendly sales people and since the price is set no back and forth…read more But I purchased a wrangler I got on highway and then the death wobble, had it towed in at my own expense and they claimed to have inspected and balanced the tires two days later I had an important appointment I had to cancel because as soon as I got on highway wobble stay away from their service department Oh let me add, their sales manager Brian has zero customer service skills and is a liar don't do business here you could be driving a death trap

My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

I was greeted with a smile, as soon as I walked in. I was asked to sign in and that automatically…read moremade me a rewards member. I was offered a map of the layout which I declined. The cars I was looking for were exactly where they said they would be. I get what I needed, which was a rear caliper. I went to go pay Carlos with a big smile was leaning out the cashier window and notice me walking up, very energetic smiling and ask me did I find everything needed. I replied yes, as he was ringing up my items he told me about deals that were going on. Carlos was great he went up and beyond making me feel welcomed and appreciated. Thanks a lot Carlos for the great service.

I had questions over a car for sale. Apparently they dont have the people to talk to about sales on…read moresundays. I talked with the manager, I wasnt done with my questions and she hung up on me. She wouldn't give me her name either after asking multiple times. It explains all these one star reviews, poor service from the top down .Ill sell my car the other junk yard.

Three years ago, I bought a '17 RAM Big Horn here from Damon. Still had warranty on it and it was…read moreclean. Love my truck and Damon was a pleasure to deal with. My Daughter needed a dependable car so, after going over many makes/models with her, I thought, let's go back to Enterprise. Went in and reintroduced myself. Damon told me he's the Manager now and asked Andrew to help us. He was every bit as personable and helpful. Further we both looked familiar to each other. Andrew was there when I bought my truck! He's been there over 5 years now. We found what we liked but wanted to think it over. Next morning I called in and said we wanted it. We hopped over there in the afternoon, they had a good loan for us, signed and we were out in about 40 minutes. Truly a painless experience. When my Son is ready, we'll be going back.

I had gotten a car from Salesmen Emiliano, i had gotten pre approved negotiated my APR DOWN TO A…read more5%. When it came down to paperwork salesmen went over everything in a very fast pace, I requested for a print out of the contract & as he attempted to print it he said "the printer stopped working" & proceeds to email it instead. As i check the contract on the email the APR was not 5% instead it was 8.24%. These guy were celebrating after i had made my purchase assuming it was a good commission check. Mind you all, i had a outstanding credit score with pre approval from the bank. I would love to continue buying from you all but this is very demoralizing for the client & gives a bad first impression of the company.

This auto dismantled place is the worse in Fresno County. This is the first and last time I'll be…read moregoing there.

Staff not knowledgeable. They only look up in a catalogue and try to price you out for something…read morenot understanding what part you need. Asking for a core charge on a replacement part from a junkyard is absurd. If I have a part missing why would I pay a core charge? There's no way in hell. I can replace that part because I'm buying it to replace a missing part.

Very good and fast service Sold my 2014 Chevy Cruze to them was a simple process sent pictures of…read moremy vehicle and Documents and a driver was at my place within 1 hour to pick up my vehicle and paid me cash on the spot no hassle at all they gave me the price they quoted me with out an issue I recommended them too all my family an friends thanks again

From the owner: We Pay Top Dollar For Your Unwanted Vehicles Proudly Serving The Stanislaus & San Joaquin County…read moreAreas Since 2020 We Will Meet Or beat Anyone’s Price guaranteed !

Glad I consulted with my brother before I agreed to the lowered price that Carlos gave me. I called…read moreWestside to have someone come and assess my 84 Lincoln Continental diesel. By phone based on the model and year, they quoted me at $360. Carlos took photos of the engine and told me he cannot give me $360 but rather $160 because it was missing some parts including a catalytic converter. I consulted with my brother and he said diesel engines don't have catalytic converter's. I am going to call the junkyard and sell it for scrap metal for $500 or more instead I would have thought a car service business would know that a Diesel engine prior to 1990 would not have catalytic converters. Makes me question the other things Carlos said were missing Consult with someone before you agree to the transaction. You can get several hundred more by sending to the scrap yard. Two star because he was on time for our appointment.

Don't ever waste your time coming here. $3 admission just to go in an look to see if they have the…read morecar I'm looking for. Guys are rude. Waste of a junk yard.

A couple weeks before Christmas, my husband and I decided on a whim to stop at Farid's Rad Motors…read moreand look at a Subaru he had for sale. Well, Alex was extremely knowledgeable and very respectful during a run down on the car. We ended up purchasing the car. He has since followed through with everything we spoke about. He is honest and genuinely wants to make his customers happy. I would recommend to others who are looking for good deals on used cars to go and see Alex at Farid's Rad Motors. He won't steer you wrong.

Good quality cars so get u self one u won't be disappointed he will Will work with u very good…read morecustomer service

So I was contacted today by the supervisor working on getting the repair done to my car. This is…read morethe recording of the call... You: Okay, so can you repeat that for me one more time? Participant: Yeah, that we will fix it um, if you will allow us to fix it, but we will be using our vendor. You: Right, And you did, you did reiterate to the general manager that I did use your guys' vendor once already that they did a bad job on it. And then I also went and did the 2 quotes that we had talked about. And that wasn't my idea, if you remember, right? That was your idea. So I did go out on my own to go get those 2 quotes Participant: I said, if you wanted to do that, and I said that I was going to talk to my team about other possible vendors You: Right. Participant: I spoke with the technicians, which I did, and if we had a different vendor, we would use our vendor 1st You: We did use your vendor You: And no, that is not what you said entirely Participant: That was my commitment You: You told me (gets cut off) Participant: Okay, sir, well, that's what we stand on. I have nothing else to say. I did it inform my location general manager and that's where we stand. You're more than welcome to come in Monday, I just wanted to make sure that I communicated that with you, You: Okay. You: can you tell me what the general manager's name is for the location? Participant: Yeah, I mentioned it to you the other day. It is Matthew secarian You: can you tell me who the supervisor was? I spoke with prior to you when I initially took the vehicle for the repair? Participant: Um, I believe it was Justine. You: what's was her last name? . Participant: Ever Diaz. - I have this phone call recorded and am going to submit it to corporate as you can hear when she gets irritated I'm simply asking about supervisors for reference. Horrible customer service.

About 15 years ago, my wife and I had our first experience with Carmax, and we decided at that…read morepoint that we wouldn't buy cars elsewhere. I absolutely loathe the pushiness of salespeople at other car lots, to the point I won't even browse other car lots. We bought our last 5 cars at Carmax, and all have been at Fresno, Visalia, and Pleasanton. This most recent time was at Visalia, and it was just as phenomenal as the rest of the experiences. No pressure, no pushiness, just buy if you want and no worries if you don't. I wish other dealerships would get the idea, but they won't.

Another great service today on our trailer. On time as stated and quote was very accurate.read more

My husband and I recently purchased a toy hauler -- a 2026 Genesis Supreme Vortex -- and we…read morecouldn't be happier with our experience at Epic RV. From start to finish the service was outstanding. Darren went above and beyond to help us get the best deal possible and made the process smooth and stress-free. He's the best! The entire team was amazing -- Mike, David and even Jim stepped in to help and all of them were friendly, professional and genuinely committed to helping us. They had our toy hauler ready in time despite our tight schedule for our upcoming trip. The whole process was quick and easy. This is actually our second time buying from Epic RV, and we will absolutely be loyal customers moving forward. Thank you again to Darren, Mike, David, Jim and the rest of the staff for such a great experience!