How can a restaurant be known for a plant-based tasting menu and still be able to eff it up? If I could give this place 0 stars or less I would.
Me and my boyfriend arrived to our 7:30 reservation at 7:27 and they said they needed about 5-10 minutes to clean the table. Fine, sure we'll wait at the bar. She gave us the drink menu and we ordered our drinks (which you can't even do on the iPad, so what was the point of that?) We had to go to the bartender to order our drinks. It was about 7:50 and we were still waiting for our table. I get if we were walk-ins, but we had reservations! What was up with the rather long wait for just the table. Little to know our knowledge, this was just the preface of the continuous waits throughout the night.
Finally got to our table and we both decided to do the tasting menus. One plant-based and one market menu. This is exactly the reason my boyfriend picked this place; so we can both enjoy a 5 course dinner with our dietary restrictions.
1st course-
I had substitute my soup for mac n cheese. Just your typical mac n cheese, nothing crazy.
My bf got the asparagus soup. We both aren't a big fan of soup, but you know you're doing something correct if we both thought it was tasty!
2nd course (where it all went downhill)-
We finished our 1st course and waited for some time to get our 2nd course. By some time I mean over 30 minutes, but fine whatever we'll wait.
My bf got his dish which he said was one of the best octopus he's ever had
I was in the bathroom when my dish came out and it was rigatoni. I was pretty sure, my tasting menu didn't have pasta, but I forgot what my 2nd course.
So yup, they mixed out my bf's market menu 3rd course for my 2nd course. Meaning, they had fed me non vegetarian food. Now how can you be known for a plant based tasting menu and be able to mess that up? He hates inconveniencing wait staff, but this was the first time he was actually genuinely upset enough to leave the restaurant. I however was the one who decided to stay and finish the courses. Eventually, they brought me out my 2nd course when my bf was done with his 2nd course and just waiting around.
Our waiter did not even seem apologetic at all. All he said was "I'm sorry, it was a miscommunication error from the kitchen to staff."
3rd course-
I got my third course right away which was an eggplant dish, but after this mishap, I was nervouse all my dishes were non-veg.
My bf got the rigatoni and they put parmesan cheese on it. While we were ordering he had requested for no parmesan cheese because of his dairy allergy, but of course they messed up again.
4th course-
Yikes. I got a mushroom dish with fennel seeds. The roasted rapini was delicious however.
My bf got the steak and he wasn't too impressed.
5th course-
I got the lemon tart and he got the chocolate ganache which we ended up switching because of his dairy allergy. The pistachio halva ice cream was pretty creamy for it being vegan. The ganache wasn't that great with the coconut shreds, but the edible spoon was pretty cool!
Not only did they mess up our dishes multiple times. Side note- You would think if you make one mess up, you wouldn't continue to keep messing up the dishes, but the service was terrible. Our dishes took over 30 minutes to come out. There was a point where were just sitting there waiting around.
Towards the end of the night our server was taking shots with table next to us and taking photos with another table, but couldn't even be apologetic to us? He did give us glasses or rose and dessert wine and my tasting menu was on the house, but I would still expect better service from a fine dining restaurant.
We were celebrating a special occasion and this experience just ruined the whole night for us. We were both looking forward to this dinner and going to a restaurant that had a tasting menu for both of us, but never again. read more