I've always had a good experience in working with this auto shop until today... A few months ago I took my car in to get my brake pads replaced. Mike told me I needed to pay for this $125 "diagnostic" service that gives him a full overview of anything that needs to be fixed on the car. The diagnostic came back that I needed a new TPM sensor (tire pressure monitor). He said that he didn't have the part at the time but I could come back and he would order it for me. I left and went on my merry way. Mon AM I finally decide I need to get that sensor replaced. I called Erie and talked to the receptionist. I told her the situation and that I needed Mike to order the TPM sensor so I could get it fixed. Unsure if I needed 1 or multiple of these sensors she said to bring the car in Weds at 8am and Mike could take a look. I specifically said "do I need to leave my car or is it something he can just look at and tell me on the spot. I'd hate to have to leave my car for the day, pick it up, order the part then drop it off again to get it fixed..." She confirms that he can take a quick look and tell me on the spot. Fast forward to this morning - get there at 8am and the place is packed. I get that, everyone is dropping their cars off for the day. I patiently wait to talk to Mike, who is less than friendly at this point. He tells me to leave my keys and he'll take a look today. I let him know that I cannot do that today and his receptionist specifically told me it could be looked at without leaving my car. He says "oh, no way. I have to get a technician to look at it and put it up. You'll have to schedule time with the receptionist to come back." Truly wouldn't have been the worst thing in the world if he apologized for the receptionist providing false information and wasting time out of my day. Absolutely no apology or no care in the world for the inconvenience it caused me. There's too many auto shops in the area to deal with a place that provides conflicting information and doesn't value a customer. I'll take my biz elsewhere. read more

I do not typically leave a review for businesses unless the experience and quality of service is exceptional. A couple of weeks ago, I met with an accident at the corner of Eerie and Ashland. Mike and his team were extremely comforting, calming, genuine and trustworthy. He not only gave me free estimates to fix my 13 year old car, but also gave me alternate options of selling the car. He also allowed me to park the car in his lot at no charge due to circumstances I presented my situation that morning. He meticulously worked with multiple other businesses to have my car sold, and gave me periodic follow ups. Within a week, I was able to sell the car with minimal to no work on my end, and all the necessary paperwork was completed by him and his team. Mike diligently worked with me and I was able to gain his trust quickly. He truly works for the customer, and listens to their needs. He gives the right advise without being a salesman, and clearly demonstrates passion and professionalism in his work. I highly recommend Mike, his team and Eerie collision center to all West town, east village, Ukrainian village and the rest of Chicago. Thank you for all you do in our neighborhood!!!! read more

The owner of Erie Collision Center (Stanley?) located at 629 N Ashland Ave, Chicago, IL 60622 yelled at me, accused me of trespassing and refused to check me in to get my Uhaul. I explained I was his customer but again, he yelled at me, told me to just do it online and told me to leave. He told me he is only a vendor for Uhaul and doesn't have to help me. He is a total psychopath and should be dropped as a vendor. Worst customer service experience of my entire life. read more

This place is AMAZING!!! Highly recommended! I was desperate for a specific job that needed to be done--and quick. I called Mike late in the afternoon after finding this place on Yelp. He agreed to stay until I came and was very patient. Once I arrived he assessed the damages and gave me a great discount on repairs. I told him I needed the work done within 24 hours and he, like a genie, made it happen. He gave me a tour and showed me the step-by-step process that the car would undergo. When's the last time your mechanic did that? Mike was very transparent and agreed to do the job. The next day at 8am I met his staff and dropped off my car. They were all very nice and pleasant. I saw the end result this afternoon and was blown away. It looks freakin' incredible! No trace of what it looked like when I brought it in. This car looks brand new. Dents removed, paint repaired, a washed and clean interior...his wife even baked chocolate chip cookies for the staff and they let me have one. I will definitely be back, and tell my friends to come here, too. Thanks for an amazing and super professional experience! read more

My car needed multiple repairs. The folks at Erie were very helpful and honest in explaining the costs. The prices were great compared to other auto shops in the area. And Erie did EXCELLENT work very quickly. They are extremely kind here. You won't be disappointed! read more

You want good fast quality work well this is the place to go.... I bring my cars to paint here all the time , small job or big they always deliver... I highly recommend. read more

Erie Collision Center - Did the trimmings on my srt8 and came out perfect - Body Shops Near Me - Chicago, Illinois

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They went above and beyond in fixing our side mirror. The staff was amazing and kind to my crazy toddler. Good work, good prices, and a trustworthy and kind team. Will be back here for all of our car repair. read more

I can't say enough good things about Mike and his team at Erie Collision! My wife was visiting friends in Wisconsin over the Thanksgiving holiday and the check engine light came on. She took it to a national chain to have scanned and they said the car needed a new thermostat due to code P0128 "coolant temperature below thermostat regulating temperature." They provided an estimate of $200 for parts and labor, but when asked, they said it was safe to drive back to Chicago. I yelped auto mechanics in my neighborhood (West Town) and came across Erie Collision with good reviews and only a few blocks from my house. Perfect! Called them to book an appointment and they said come on in now and we'll take a look. Very nice and welcoming. Mike, the owner, re-scanned the car and the P0128 code came across again. Instead of going into "sell mode" he took time to diagnose the actual problem. He noticed my coolant level was extremely low. He filled the coolant tank to the correct level, told me to drive it around, and come back tomorrow. I offered money for the fluid and service, but he said don't worry about it, we can settle when we reevaluate tomorrow. What an incredible gesture! The next day my wife returned, they re-scanned the car, and the code had cleared! Good, honest people are hard to find these days. Great service goes a long way in my book and I will be an Erie Collision customer for life. My wife and I can't thank them enough! PS - He also filled all my tires to the proper pressure since I have a Jeep with big, knobby tires that lose pressure when it gets cold outside. read more

I'll echo other reviews and reiterate Mike and his team really know their stuff, and if you have any auto body needs in or near Chicago this is the place to go. Fast, quality service at a reasonable price. I had an issue with a rainwater leak into the cabin of my car and Mike identified the issue and easily resolved it in short order when another place failed at the task. Would recommend to anybody! Their lot is busy because they have a lot of well-deserved business so I would recommend you call ahead to make an appointment so you're not disappointed if they're unable to schedule you same-day. read more

Amazing customer service. The owner is extremely nice and helping. This place has my loyalty 100%.

Recently, someone rear-ended us. We took the car for an estimate and repair at Erie Collision Center. The staff is wonderful. They worked with the insurance of the person that damaged our car. They made sure we stayed informed about the process. The repair was fast, completed before the estimated date. We could not be happier with the service we received. I would highly recommend Erie Collision Center for fast efficient work by a skilled and knowledgeable staff. Owner Mike is quite possibly the nicest man out there! read more

I got a referral to Erie Collision by a friend and it was some of the best advice I have taken. The owner Mike gives customized, reliable, knowledgable personalized care and service. I felt so comfortable leaving my car in their hands. They worked with my insurance and rental car company and made it an easy no brainier. Maria in the office is as friendly and helpful as can be. Between the two of them it was by far the best car body work service I have ever had, my car will now forever be in their hands! read more

Erie collision center is the absolute best! Mike and the whole crew are so welcoming and make you feel at ease. Mike took the time to explain to me exactly what was wrong with my car and temporarily fixed the problem until my new part arrived. If you are looking for a reliable, reasonable place to take your car this is it. I cannot say enough good things about them! read more

Our entire bumper came off during a fender bender. We were able to call around and they gave us the best quote. They were knowledgeable and not trying to swindle us. Our our was ready in less than 48 hours. It was amazing! They even buffed out the sun damage from my years in FL. I couldn't imagine a better job and for a great price! Thank you! I highly recommend them. read more

These guys are awesome. I had an issue with a bumper where someone in my building hit the car. It wasn't enough damage for me to want to use my insurance for it. I took the car in and they had me in and out in the same day. Customer service was fantastic. Mike is a sharp guy and really knows his stuff. read more

This shop is awesome...very professional and reasonable. Mike makes sure to communicate effectively and he is super-friendly. I highly recommend bringing your car here for whatever body work needs you may have. read more

While working with Mike to get some body work done, he noticed some unrelated mechanical issues. I was concerned about the issues as well, but when I took my car to a local Jeep dealership they assured me that nothing was wrong. Not only did Mike call the dealership for me, he made sure that the work was done correctly after the fact. I have only been in Chicago for about a year, and I'm so thankful to have found someone that I know that I can trust! Mike is honest, helpful, and sincere. I know that he's always looking out for my best interest. read more

I needed some minor repairs on my car; someone dented my car in a parking lot & was nice enough to indentify herself & offer to pay for the repairs. I asked my mechanic where he sends his cars & he recommended Erie. Mike, Maria & the rest of the staff were as nice & efficient as could be! Very accommodating & professional, they had the car ready when promised & it looks great. When the rental place was too busy to come to the shop, one of the employees cheerfully drove me to the rental place so I could get a rental car in a timely fashion. I would definitely use Erie when I need any body work. read more

Erie Collision Center is EXCELLENT! I recently dented and scratched the side of my car getting into my garage (classic narrow Chicago garage/city driving stuff). I went to 3 different repair shops to get estimates. Not only was Erie Collision Center the most reasonably priced, but of the three, Mike, the owner, was also the most honest and forthcoming about the work he was going to do. He showed me exactly what he was planning to do to fix my car. He also happened to have a car with similar damage on the lot and showed me how he fixed it. The work was done perfectly and the car left the lot in mint condition. He even took the liberty to buff out some other scrapes and scratches and clean the car, inside and out. Mike cares about his business, his staff and his customers and it shows. I would highly recommend this repair shop for any and all repair needs. Thanks again! read more

After getting towed by the City, I was concerned the front end of my car was damaged based on a dangling metal part hanging underneath the car. The third party tow company told me that I needed 3 estimates before they would consider repairing the damage. I took my car in to a suburban location referred by a friend that gave me an estimate of $785 for a cracked front bumper. I got a second estimate from a neighborhood mechanic that told me that it he saw no damage. Now I was confused. After stopping into to Erie Collision (my 3rd estimate), Mike looked more closely at my vehicle, confirmed that what I saw hanging from underneath the car was only a splash guard and that it only needed a small clip to hold it up. He took care of the part and didn't charge me. Not only was that extremely nice but he confirmed my suspicions about the first estimate which was completely off base. The staff at Erie Collision Center were polite, professional and extremely customer service oriented. If you are looking for an honest place to take your car, don't hesitate to call on Mike and his staff! read more

We live close by and first went there a few months ago for an oil change and some basic service needs. They were fast and very nice. The next time I needed an oil change, just a few weeks ago, I took my car to a different shop close to my work and they said that they found a few things wrong with my car and quoted me at almost $1,200. I always ask to be shown exactly what is in need of fixing and they were correct, I'll give them that. When I got home I was about to call the other place back and tell them to order the parts and get started but my husband and I decided to call Erie Collision Center and get a quick second opinion since they are so close to us. They looked at our car right away and gave me a quote for the same exact service and parts that was only about $450!! I thought it was a joke, but they were serious and I even showed them the quote from the other place afterward (which I will not name because I do not like being negative on Yelp) just to make sure they weren't missing something and it was exactly the same service, but so much less! We scheduled a Saturday morning drop off and they got the repairs done incredibly fast and even charged us less than $400 because it took them longer than expected! They saved us around $800! They are always nice and very willing to help, they also really appreciate repeat business which is nice when you are trying to find a shop that you can trust and continuously rely on, which is often hard to find. read more

Ok....I just got back from seeing Mike and Ernie on my 78 Corvette project. I seriously think I just about wet my pants when I saw this car. Pictures don't work because the car needs to be seen is all I can say. I had a "vision" in my head of what the final project would look like. I think all us car guys do when we embark on our cars whether we do it or, like here, have it done by skilled professionals who can literally work glass on a Corvette body into a WORK OF ART. There may be shops out there who are jack of all trades but this place is the real deal. Not only did they recreate the image I had in my head, they knocked it out of the flipping park! The curves and subtle details are amazing and the car is not even done yet! I know what it takes and how tedious this type of work is and I can appreciate how Mike and his guys handle this place. All I can say is, when the car is done next week I will post pictures and those pictures will be awesome. With that being said....the car in person is even BETTER! This is coming from a guy who went to SEMA this past November. If you don't know about SEMA simply google it. SEMA is the Superbowl of football or the Stanley Cup of hockey! Their work is on the level of SEMA ( and on some cars I saw there, maybe even better! ) I need to say no more...... read more