Just did the pirates curse room and it was so coooool we had a great time, I'd definitely recommend coming with a friend group or coworkers :) read more

I have only tried one escape room before and it was a whole different vibe then the room we chose this time. We tried out the Murder on the Orient Express and it was hard to start off at first, even with 5 of us. The youngest of us being my 10 year old daughter, our minds all went different directions when the clock started ticking, but with a hint (or two- maybe 3) we figured it out with 7 minutes to spare! One of the things I'd say was a tad frustrating was that the hints given were often things we already had done, or understood and then they'd kind of skip forward a bit to the next one when we said "did that" - so I don't know if it's an automated list of hints they have to go through or if the game master can actually intervene with specifics and is watching but it didn't seem like they had known where we were at right away. My daughter was actually bummed when it was over so we definitely will have to try out another room one of these days! read more

Escapology Northridge - Escape Games Near Me - Los Angeles, California

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We did the Murder Mansion room. We've done a few escape rooms before so we're still relatively beginners, but we have a grasp on escape room flow and mechanics. While we had fun, we experienced some negative things: 1. The clues did not easily flow from one to another, and we felt like there wasn't enough information for us to understand how to complete quite a few of the puzzles. 2. We unlocked a drawer but it was stuck and wouldn't open. We asked for a hint because we thought we were missing something. Just for curiosity, we used extra force to open it afterwards and it finally opened. We told the Gamemaster about it, and they let their coworker know, but more attention should be put into resetting the room because we wasted time trying to understand if we were supposed to force it open or not. 3. When we asked for a hint because we didn't understand why the drawer wasn't opening, the Gamemaster gave us a hint for opening the drawer lock, which we already did, so they clearly weren't paying attention. 4. The hints weren't really hints sometimes, they just gave us the answer. 5. There wasn't much really happening in the room for it being $50/person. The theming wasn't that great, the puzzles weren't exciting, and there weren't great effects. read more

Came by for a bday party. Our prior experience was awesome. This last time was a bit different. The employee assisting for the escape room group was great. There was a reserved room for the birthday party and unfortunately, the staff that was around was rude. As a party guest I felt like our party did something wrong lol. Turns out the staff was rushing the party. Unlike other businesses, it feels like parties were booked back to back without a buffer. One of the employees was constantly reminding the host that the party was ending. Not a good sign for a business that caters to groups lol. I would like to think this was a one off. read more

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The manager who currently works here is very unprofessional and clearly doesn't know how to handle situations correctly. My mom had called to ask about a package she bought a while ago, she was asking questions regarding the package because she was confused and the manager got irritated and gave us attitude for it. Despite that we still went to go to the escapology place. The rest of the staff were nice to us! But once we were done with escaping we went ahead to take pictures, and while i was posing one of us asked to take a photo of all of us and the manager asked us to leave for being "rude" on the phone earlier. In reality she was the one who was being rude and let the anger take over her. When we tried to explain and talk back to her she got even more frustrated and claimed to ban us from the location. I have never seen a manager so unprofessional before, that is no way to handle things. Crazy how she got mad over something she started. read more

I rarely leave negative reviews, but I feel it's important to share our experience. My family and I visited Escapology at Universal CityWalk after purchasing a promotional package last year. Before coming in, we called to confirm how our promotion worked. Unfortunately, the manager in universal city walk escapology who answered the phone was rude, impatient, and spoke to us with an attitude while we were simply asking questions to understand the promotion. When we asked if we could speak with a manager, she responded, "You're already talking to the manager," in a very dismissive tone before abruptly hanging up on us. Despite that unpleasant phone call, we decided to give the location a chance. When we arrived, another employee kindly reviewed our email, explained our promotion clearly, and helped resolve the confusion. He was professional, patient, and provided excellent customer service. We appreciated his help. Then when we're about to pay ge transfered us to other lady which I believe was the supervisor. As we paying she's charging us $99 when the other guys told us that we only need to pay $50 for kids si de we still have the promotion which is the 25% off. So I just ask her nicely not in a disrespectful way to call the other guy who help us first so he could explain it to her. So we paid, we're booked in. Everything seems fine even though she's rushing us before the game and after and I feel that's kind of odd. After we finished our escape room, we were taking family photos. My boyfriend politely asked the manager if she could take one picture of all of us. Instead of simply helping or declining, she unexpectedly told us we had to leave because we had been "disrespectful" to her and her supervisor over the phone. This completely caught us off guard. We had never raised our voices or disrespected anyone. We were only asking questions about a promotion we had already purchased. If we had truly been disrespectful, why were we allowed to complete our purchase, play the game for over an hour, and only then be confronted after everything was finished? I even asked to check the cctvs if we're being disrespectful and she said, I didn't have to check the cctv. which I found very unfair and very unprofessional. The most disappointing part was that this happened in front of our children. I asked her not to continue the confrontation because my kids were there, but she said she didn't care. As a parent, that was heartbreaking and completely unprofessional. I understand that misunderstandings happen, but managers are expected to de-escalate situations professionally not create them. This experience left my family embarrassed and disappointed. The escape room itself was fun, and the employee who initially helped us was wonderful. Unfortunately, the manager's behavior overshadowed what should have been a great family outing. it was traumatizing to my kids especially that never happened to us. I sincerely hope management addresses this issue so other families don't have a similar experience. read more

Fun place for the family and good dynamics to share. There was nine of us and we all had a great time together, bonding and working together as a team! Good for the brain and even our little six year old contributed to solving the mystery. It's something different to do and it was worthwhile. This venue had good mysteries and made us all put our heads together to solve them!! The staff were amazing as well! read more

We have never done an escape room before and are probably not the target audience but decided to try something new while my friend was in town celebrating a birthday! We all had fun even though we didn't solve the puzzle and were out of our element. Had we had a little more time I think we could have finished. I wish there was a way maybe they could offer a package where you can buy extra time if it's your first time - it took us a bit to figure out how this all worked. We were given a lot of hints which did help . It takes a little bit for a newbie to realize how this all works There were only three of us so I think that was maybe a hindrance as well Also looking back at one point when we opened something to receive clues - there was one missing that we never found so I'm not sure if there was another item to discover and open or whether it just went missing I also wish the team photo was themed around which escape you did - maybe they can use a tablet and a template then email you the photo. An employee was nice enough on her way in to take a photo of us with the scooby doo poster on the background I also see in the yelp photo people were given goofy signs to hold up - our photo was just us with the escapology background We would try one again but have more people and maybe look for a coupon. We were offered a good discount If we booked again right then read more

Escapology Northridge - Cool decor - Escape Games Near Me - Los Angeles, California

Went here twice for the two kids mode rooms, Murder Mansion (maybe not the best name for kids mode) and also Scooby Doo. Wish they would have more of kids mode, which is super hard even for an adult. I'm gonna give extra props for their policy of rescheduling for credit because with a sick kid, I swear I had to reschedule four times and everyone was so nice about it when calling. I think it's fantastic that you only need to pay for four people and you get the room to yourself! read more

My son has been asking to do an escape room for awhile now, but I thought he might be a bit too young (7). I spoke to the employee here and asked if we did the 'kids mode' for the Scooby Doo room, if he would be able to get through it. They mentioned that none of their rooms are really made for people younger than 10, but since there were unlimited hints, we could at least try. So try we did. I can completely understand why they said 10+. My son really struggled. And I had a hard time trying to basically solve the puzzles on my own. We used plenty of hints. But you know what? My son still had an absolute blast and looks forward to going to another one. I will say, however, there was one puzzle that we solved (the puzzle master confirmed after we were out) but the trigger didn't fire off & a drawer didn't open up. That could've helped us needing to rely on another hint to solve one of the puzzles. That was a disappointment. I've done plenty of escape rooms and I gotta say I really enjoyed the production value of Escapology. The staff here was also incredibly friendly and helpful. I definitely want to come back and try some of their other rooms (the Batman one calls my name every time I walk by). read more

Escapology Northridge - Check in counter - Escape Games Near Me - Los Angeles, California

First time at escapology and first time doing an escape room. Had so much fun. The game masters, Jack & Navah were amazing with the clues and super nice! Had so much fun. Definitely will be back :) read more

Absolutely love Escapology! My friends and I have completed all the rooms at this location and we were always treated with kindness at every booking. Games are fun and staff always matched our energy and excitement, while also being gracious when one of our party members was running late or if we needed an extra couple of minutes in the room. Super grateful to Escapology Northridge for making so many of our celebrations and moments special. Happy to be a puzzle master and looking forward to any new rooms being added here. read more

It was our first time doing escape room, and this definitely was a great experience for my family as our first time. My son of 5yrs did enjoy it same as my 8yrs daughter. They both were engaging and investing to help us figure it out. It's definitely a great activity for a family or friend's fun time. read more

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Great escape room! Jack & Theo were very helpful as host & game master. We tried the Pirate room which was clean, smelled nice, and organized with no missing clues. I went with a group of 7 and we fit comfortably. Easy to ask for clues when we needed, and we got out w 3 minutes to spare! Very fun, we'll return to try another room. read more

Escapology Northridge - We made it out w 3 minutes to spare! - Escape Games Near Me - Los Angeles, California

All of my son's friends had fun celebrating his 15th birthday. It was their first time trying an escape room. But to make that day more cheerful, it needed Birthday Decorations and the Room Had None. I was very disappointed with that, because this place is already expensive to have a party at. And on the website it said some decorations, none of that was placed. And since I was expecting those few decorations, I didn't took any birthday decor. For what costumers are paying to have a party there, Escapology should be proving party decorations. read more

Escapology Northridge - No Birthday Decor provided. - Escape Games Near Me - Los Angeles, California

Theo is an amazing Game Master and very professional when going over the rules to each game. His personality also makes one feel welcome to the establishment. Goes far and beyond when accommodating. Theo, thank you for an amazing time, you are a great asset to Escapology!!! We'll be returning soon! read more

We love all the rooms here! Just finished the Orient Express and have done a few others and we really enjoyed them! Excited to finish the rest! read more

The place I work at booked this place one day for some team-building shenanigans. First thing I noticed about this venue was their collection of wall-mounted clocks all set to different times along with old-fashioned furniture. When everyone was divvied up, there were eight groups of around 4-6 people. Eight is great, cause this place offers exactly that, an impressive amount of escape rooms all running at once. Our team was assigned the "Batman: The Dark Knight Challenge", so off we went. Reading some of the other reviews for this particular room, seems there were frustrations with technical difficulties. Fortunately, we had no issues completing all the puzzles, even ending up with about 15 minutes to spare from two hints used. Visually, the design of the environments was simple and didn't offer that many surprises, though it was nice to see familiar characters, and the guy voicing Batman was decent, if not "too" clear. There were times we kept fiddling around with some prop, until the clue master told us it was just for looks. Actually, the clue master was very friendly and cheered us on. Having prior knowledge of Batman wasn't necessary, though I'm told the Scooby Doo one wasn't quite the same. Other groups enjoyed themselves and successfully completed their tasks, except one who didn't finish. I know the feeling, having failed a number of escape rooms in the past. We all took photos with the fun speech bubbles, mine being the "Moral Support" one. Overall, a fun meeting was had. read more

Escapology Northridge - Escaped with about 15 minutes to spare - Escape Games Near Me - Los Angeles, California

Had a great experience doing back-to-back rooms (Mansion Murder and 7 Deadly Sins) with our group of 5 escape room enthusiasts! Vincent was awesome. He took time to explain the rooms and answered all of our questions. We will recommend this Escapology location to our family and friends! read more

"Tyler, Angel, Ashley, and Jack made our visit a blast--friendly, fun, and unforgettable

Great time for the 11yr olds. Mona Lisa with all the lasers was beyond cool! Will be back

Hope and Virgil were amazing hosts. We had a great birthday party. They were very clean and helpful. The escape room was very nice. Can't wait to come back again. read more

Our Girl Scout troop visited Escapology Escape Rooms on a Sunday afternoon. The setting of the establishment is very mysterious with a huge curtain and antique carpets. The welcome room is basically like the game Clue, with brown leather couches and wooden dark brown tables. It gave you the feeling of entering Sherlock Holmes office. Our host was very nice and welcoming. It was our first time here and the troop chose to the Mansion Murder escape room. The girls enjoyed the details and clues put together to escape the room. They actually solved it and would have escaped the room if only the key was there. Whoever set up the room for the girls forgot to place the key in the stool therefore they didn't get to escape the room but they had 15 minutes left. We are coming back in April for a birthday party. Hopefully it will be a better experience. read more

Escapology Northridge - Our Girl Scout troop completed the escape room called Mansion Murder while still having several minutes left on the clock. - Escape Games Near Me - Los Angeles, California

Not worth $49.99 but it was a fun experience. Maybe if they lower their prices, I will return.

This.....was SO FUN! Me and my family did the Star Trek one. My husband and son love Star Trek so they had such a blast. I will rush to do this again. Two words: So fun. read more

Escapology Northridge - Star Trek - Escape Games Near Me - Los Angeles, California

We did the Orient Express. It was one of the better escape rooms we've done. The props very good and not cheap, the clues were logical and the progression through the rooms flowed well. We needed two clues but escaped in 45 minutes, even though it's one of the most challenging of the rooms. My kids, especially my 11-year-old, breeze through them as if they've done them before. I ride coattails. read more

Escapology Northridge - Difficulty chart! - Escape Games Near Me - Los Angeles, California

We had the BEST time at Escapology. We came in two groups with a total of 13. We had about 10 kids and Shaina and Don took really good care of us with grace especially under the stress of so many kids. We can't wait to come back and finish all of the rooms here and maybe even the other locations if we can! I saw their ad on IG and I don't regret going! As an escape room enthusiast, their rooms are fairly roomy, solid props (nothing broke & everything was well built), and the escape room felt overall luxurious in comparison to a lot of other places. read more

Escapology Northridge - 13 min left! - Escape Games Near Me - Los Angeles, California

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Went to the new Universal City Walk location for my 23rd bday and I had such a great time! We were a group of 4 and we did the Mona Lisa room. It was a ton of fun with the right amount of challenge and I appreciated the fact that we could request unlimited amount of hints in case we got stuck. We were able to finish with about 15 minutes to spare which is great but at the same time it does suck that we spent less than an hour in the room I wish it was longer especially because of the price. Regardless I really want to try the horror themed rooms next! read more

We had the best time ever !! It's a must !! we did the pirates curse so much fun and Super challenging !! Adelaide & Vincent were amazing!! read more

It was our first time but so fun we're coming back for a birthday party. Hope and Theo were so helpful! Can't wait until next time! read more

Escapology Northridge - Escape Games Near Me - Los Angeles, California

So much fun today!! Took my family of 5 and the kids did such a great job. Highly recommend for a fun family day. Sophia was a great help during our time there. read more

We had our 10 year old son's birthday here and it was an amazing experience for everyone. Details below: Communication Before scheduling the event, we communicated with the event coordinator by phone and email. She was very helpful, responsive, accurate, and friendly. Communication was seamless. The Facility Arriving at the facility, we were very pleasantly surprised at the preparation. The birthday room was beautiful, with a leather couch for the parents. The table was already set with everything that we needed. Plates, Napkins, cups, utensils etc... Everything was clean and tidy. The Staff The staff was very friendly, and helpful. There was no confusion and everything went as planned. They accommodated final minor requests which was very helpful. The Experience The kids had an amazing time in the Mona Lisa escape room. They were all engaged, and were able to escape in the nick of time. They all raved about it and claimed that it was one of their favorite birthday experiences. The clues and theme was fine for the kids. The Party Room after the Escape Room After we finished the Escape Room, we did the birthday celebration, with Pizza, soft drinks, and cake in the party room, and everything went smoothly. The kids liked it so much that several of the parents will be coming back again for their children's upcoming birthdays. Thank you for the memorable experience. We will be back. read more

Such a fun escape room! We did the Scooby doo room and it was so well put together and perfectly themed! The puzzles were great and challenging too! read more

it's a great room for both beginners and experienced players. If you enjoy sci-fi themes and interactive storytelling, this one is definitely worth trying. Highly recommended read more

We did Pirate Bay!!! Okay so I will say the lobby was beautiful and the puzzle quality and props were really good. Staff were also very friendly and welcoming. We waited a bit bc they forgot about us but it wasn't a big deal. There's free parking that you have to go under an arch to get to the location but I do have one huge issue, they don't let you take pictures inside the room. They say it's because they don't want to give anything away but there were plenty of places you could take a picture and it wouldn't give anything away like the skeleton. Instead they have you take pics inside front of a generic escapology background with tacky signs. They don't even have a sign with the room name so we basically could have done any room bc there was nothing defining the theme in the photo. The least they could do was what other places do and create a background that they send you. It's just very disappointing. You spend so much on the set design and don't even let us take a picture with it. They do give rubber wristbands with the name though which is cool but not as memorable as the escape room picture! The other thing was either a puzzle wasn't working or they didn't set it properly or forgot but we were missing a huge puzzle at the end. But the picture was the most disappointing part!!! read more

It was my first time here, and I can't believe I never knew this place. A lot of escape rooms are in Los Angeles and deep in Los Angeles but this was right by my place. I was my family for my brother's birthday, and we escaped the most challenging escape room with five minutes of sphere. We didn't hear any records, but I would love to come back and get a record. The escape rooms are very reasonable and not impossible like other places. I love how clean this places and when you walk in you even feel like you're in an escape room. There is a long hallway, very clean, bathrooms, and activities that you can play with upfront. Like a nice spy, book and tic-tac-toe. It was so much fun, and I would love to host a party here as a host parties too. We did the Oriental express escape room. Again, it is the most challenging.but it was really fun. read more

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We had a great time here and have come back twice since. We did the Seven Deadly Sins room. We've done other escape room companies in the past and found this was super organized and fun. Definitely coming back soon! read more

First time going to an escape room. Was really fun and definitely want to go again. Shoutout to Chris Nate and Sophia for helping us

Mixed feelings about my experience here for a friend's bday. When we entered, Escapology was decorated nicely and had nice lighting. Workers were chill and there was even a room for birthday parties. Nice lil' photo op at the end for MEMORIES. My group tried the Mansion Murder room. We almost escaped but my main qualm was the overall flow of the room. Our game master guided us in the right direction but there were some discrepancies with the bells, codes toward the end and dim lighting. Maybe add a small flashlight for those with poor vision?? For $50.. I was expecting more flair with the production and effects. Should've done the Scooby Doo room :( read more

This was a fun escape room. We did the murder on the orient express it was a tough puzzle but slowly got easier. It was a cute set up ! I would definitely do other ones here read more

Escapology Northridge - Escape Games Near Me - Los Angeles, California