Esme Hotel Miami Beach

Absolutely amazing hotel stay before my cruise. This hotel is clean, convenient to shopping and…read moreplenty of restaurants/bars. Walking distance to a Publix, the mall, bakery, etc. The hotel checkin is on the 6th floor, the first floor is mainly a seating area and concierge. They offer free hot breakfast, mini fridge and microwave in the room, cruise shuttle at time of this review is priced at $12 with pick up times at 10a, 11a, and 12p. If you miss breakfast, they had breakfast bags with fruit and other grab and go items. You will need your room key to access the laundry room and guest floors. There is no carpet in the room I was in (basic king- not the elite level) and pets are not allowed. Service animals only. The hotel has a lobby bar, three restaurants are located right next door (Sproutz, Batch Gastropub, and Shahs of Kabob). I dined at Sproutz and Shahas of Kabob and both are good, but they are not affiliated with the hotel. I stayed 3 nights prior to my cruise and I really enjoyed my stay. The air conditioner worked with no issues, pillows are very soft, bed was firm, but not uncomfortable and I slept better in that bed, than my own. There is a master light switch to control the overhead light in the entry and bathroom. You can operate them separately (it just takes some flipping of lights to figure it out). Decent water pressure and nice, hot water at night. Morning time I suggest getting your shower in early. Hot water is still present but not as hot as it was the night before. Tip- I took my shower at 5/6am the morning of checkout and the water was hot and perfect for a nice shower before leaving for cruise. Staff was always smiling, friendly and willing to assist. Carlos at the concerige desk is very helpful, ask for his recommendations and he is more than happy to assist. The 7th floor has the laundry facility, but many machines were out of order. This is going on my pre cruise hotel list because it was the perfect hotel and the perfect location. It was about a 15min ride to the cruise port and airport. The cruise port ride was booked for 8am, so I beat the 9am bumper car cruise port traffic. The video I posted is short and quick, but a glimpse of the room

My daughter and I stayed here for a night for a quick getaway to the downtown Miami area. The…read morehotel is very nice and it's in the quiet area with a small view of the city. I checked in on the app the day before and picked the room. We parked in the garage, went to the lobby, and got our room keys. As we went to the room, there was a sign on the door indicating the room was occupied. I was surprised and ended up going back to the lobby to see what happened. It turns out that the app was glitchy and we were put in a different room number. The lady behind the counter made adjustments and we were able to stay on the same floor as what I originally picked, but in a different room. The room had a king bed, a fridge, microwave, a TV, drawers, and a bathroom with a shower. It was very clean. We got two drink vouchers to redeem at the lobby/pool bar, which was a plus, to enjoy while we were at the pool. The hotel has a fitness center as well. The continental breakfast provided a selection of coffee and juices for the beverages. The food items consisted of a waffle bar, different types of pastries, and breakfast foods to choose from. They offered a little more than some of the other locations I have been at.

Setai Hotel Miami

(341 reviews)

$$$$

This is for their indulgent brunch, but I'd be willing to bet a stay here is probably just as…read moreexceptional. My gf and I stopped through here on our way out before boarding our flights later in the afternoon. If you're toting your luggage and not a hotel guest, you will have to find another hotel to store your luggage while enjoying this most decadent brunch experience. Luckily we arrived early enough to our reservations to sort that out. Reservations are a must if you don't want to wait. The restaurant is gorgeous with various spaces designed differently but keeps to the exotic Asian theme. Dining in the atrium near the water feature in the middle with stage for the musicians is where we had our experience. Olga was our server. She brought us our special beverages not available at the bar: Bloody Mary's and endless bubbly in our glasses The offerings here are more than I can name, but there is something to satisfy every craving. The favorite for me is the caviar bar. It comes with all the proper fixings on a blini with Crème fraîche. Do you need a vodka shot to go with? Yes, that's also available also at the caviar station. Fresh raw oysters, clams or shrimp cocktail is available in abundance with everything else here. The ceviche was great. I passed on all the various noodles but had to have some lamb curry and basmati rice- delicious! I had some Peking Duck and leg of lamb at the meat station. The filet mignon and lamb chops was ordered and brought to the table. The leg of lamb and filet were slightly dry but still good. The lamb chops with chimichurri sauce was amazing- nuances of vibrant flavors. Assorted fresh fruits were a colorful collection of enticements. I saw some papaya and enjoyed its fresh, sweet juiciness. I am not a dessert person but had to try the key like pie. Then of course, the matcha dessert is a sitting temptation next to the pie. So, my dessert spoils were more than intended. What the hell right? Lol That was the sweet ending to my Setai brunch. There was so much more such as bread, fried stuff, eggs, bagel station, toast etc. One can only eat so much. I stuck to enjoying my favorites. The experience is pricey but so worth it. It is truly the best brunch experience I've ever had. - better than Vegas and a cruise ship!! I always have to experience a Setai brunch whenever in Miami!

I love this hotel, the pool, the beach, the restaurants and the valmont spa. We had a great time…read more Please note that the spa reception is on the first floor across from the hotel check-in. You must walk through the lobby and across the outside area. The sauna and the one person steam shower is located here. You Check-in then you get changed into the robe and walk across the lobby check-in area to the elevators. You are walking through the area with all the guests and their luggage in your super large robe that doesn't close very well. I did not enjoy this. Some disappointing things which was not their fault is the parking garage construction noise even on Sundays. The noise took away from my spa experience. They did nothing for the noise control. Also, the SPA requests you must arrive 30 minutes before your treatment time. I got my parking validated BUT we stayed for brunch who also validated our parking but we went over the 4 hours so we got no discount for parking and we were charged the full $35 fee plus tip for the valet. The valet staff was quite nasty telling me we were there too long for the discount BUT each one of those alone qualified for a discounted valet. You can not do both in the 4 hour window.

Four Seasons Hotel Miami

(191 reviews)

Aesthetically beautiful but very little soul. But that's what you get from a Four Seasons. Pets…read moreare allowed and they even offer a pet menu but you are allegedly not allowed to keep your dog in the room unattended. What sense does that make? It's very unfriendly and unaccommodating and illogical at these prices. Aside from that, pool is gorgeous, lobby bar fantastic with great lounge music at night and Nuna very good. It's a beautiful hotel if life finds you in the Brickell area. But for those traveling with your pets, go elsewhere. The Betsy is a very pet friendly hotel, for one. Ordered the salmon from the pet menu. It's more like a human serving, which is fine, with salmon, rice, asparagus, lettuce greens and some sort of sauce, like aoli. $20 was a fair price for it.

The hotel is very clean and nice. Once we walked in the scent was super nice. The place is very…read morefloral with flower decorations everywhere. Check in took 10 minutes. They did take my luggage up to my room as well, when we first walked into the main entrance. They as well take your car to the garage and do offer charging however at a price. The rooms were clean and perfectly made. The pool offers free sunscreen, sun lotion, and towels. There is a pool service which has amazing food and a pool bar. Overall out stay was super fun and amazing!

Hyatt Centric Brickell Miami

(76 reviews)

Hyatt Centric Brickell Miami is located near the financial district, is within walking distance of…read moreBiscayne Bay, restaurants, and stores, and is a 15-minute drive to the cruise port. My husband and I stayed at this hotel for one night prior to a cruise. We used credit-card points to pay for the room. The employee at the front desk spoke nicely with us and allowed us to check into our room early. Our room had a balcony, king-sized bed, television, desk and chair, sofa, closets, large walk-in shower, wi-fi, and views of the bay. The room was comfortable and clean, but we could sometimes hear our neighbor's loud music. I did notice that the floor boards had gaps and that some wallpaper in the bathroom was peeling. Building amenities included a business center, meeting rooms, swimming pool, fitness center, a restaurant, etcetera. This hotel has a restaurant called Caña, and we ate one meal there. I will review it separately under its Yelp listing, but it was decent.

We had an absolutely wonderful stay. Five star experience. Our room w/ balcony and ocean view on…read morethe 24th floor was simply amazing! Room was very clean and big. It has a huge, nice modern bathroom. The halls of this hotel is very nice and high-end. The front desk staff was very welcoming which we really appreciate :) They have a nice restaurant that serves really good Cuban food! They even have a lunch special that can't be beat! Hotel is in a really good location. a 10min walk to Brickell City Center which we absolutely loved. It's in a very safe neighborhood so walking to the mall even at night doesn't feel sketch. They also have valet. Overall a great stay. So happy we've found our Brickell spot! We will definitely be back! Thank you Hyatt :)

Mandarin Oriental, Miami

(363 reviews)

$$$$

Yummy poolside food, most places takes like microwave food but this was actually amazing. Waiters…read morewere very accommodating and made sure we had everything we needed 24/7. Loved the coconut drinks!! 4 stars because the wings were extremely dry like overcooked and hard.

Ultimately, this review is mostly moot as the hotel is planned to be demolished in May (I wish I…read morehad known this prior to booking) and that explains a lot about the property. First, the good, it's an awesome location on the southern tip of Brickell Key. The pool was wonderful and gets mostly continuous sun exposure during the day. My balcony faced west so I had sun during the afternoon as well (perfect for a tan). Honestly, I never felt like I needed to leave the resort being a pool guy. The base price room was spacious and mostly clean with a separate shower and tub. The bad- the service wasn't great here. I felt like anytime I needed something I had to ask 3-4 times before staff would remember (including freebies that were part of the room rate). The one time I asked a concierge for assistance he was super brash telling me to go talk to the front desk. The property felt old and in need of a renovation (again it's being demolished so not surprising in that context). Also, a lot of the ads for the resort promote its beach which no longer exists- it's now a model home for the condos going in. The hotel is pricey and gratuity is auto-included at 20% for everything which would be fine if the service was better and they didn't ask for additional tip on top of it. I wish I stayed here 20+ years ago because it felt like in its hay day this was a swanky hotel. Today, it's tired, on its last months, and the staff really don't seem like 5-star talent (as a benefit to the doubt most people would be unmotivated if things were shutting down too). Part of me is excited to try the new hotel whenever it opens, part of me wonders if the poor service is just part of the brand. The gym was tacky- literally they just through equipment in 6ish guest rooms with the doors propped open. Kind of funny but not 5-star hotel caliber.

Kimpton Surfcomber Hotel

(553 reviews)

Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

My friends and I spent a Sunday at the Kimpton Surfcomber and booked the Ivy cabana. The cabana…read moreitself was cute, comfortable, and gave just the right amount of shade and far enough from the neighboring cabanas so it felt semi private. Service was great. Our attendant was attentive but not hovering, kept the drinks coming, and food came out fast. Everything we ordered was solid -- perfect pool-day food and refreshing cocktails. There is a minimum spend requirement for the cabana, but it was super easy to hit between food and drinks. And considering you're paying for a dedicated space, service, and a prime poolside setup, it felt worth it. Overall, it was the perfect day to unwind and feel a little luxe. I'd definitely book the Ivy cabana again.

Dream South Beach, by Hyatt

(335 reviews)

I have always enjoyed staying at the Dream South Beach and this was probably my 20th stay here in…read morethe past 15 years. I was in Miami for a day and half and wanted to soak up some sun and enjoy myself being close to restaurants and the beach . I love this boutique styled hotel and the beautiful rooms that are so beautiful with the turquoise lighting ( my favorite color). I feel safe traveling solo here and never have had any issues. I love the pool and bar area and the decor of this hotel. They offer valet parking which I didn't need as I used car service from the brightline but have always trusted my trucks with their valet attendants. I've already booked another stay for September !

First time being at this hotel. The employees are super nice and helpful. You check in and then you…read morego to another building which they have a restaurant. Which looked nice. The elevators are a bit slow, the hotel was built in 1920. Its a big elevator. The bedroom is super nice. My partner is a globalist so we got a really nice room. I wish they had a little more amenities in the bathroom like make up remover, cotton and shower cap. If they did have it, I didn't see it. I do have to say, its loud at night. I couldn't really sleep. People were still out partying at 4am. If you don't mind loud then this place is good. The view of the main road was nice, I got to people watch. They also have beach service where they bring out the chairs and have service. We didn't have time since we had to board the Royal Caribbean ship. Check out was super easy. I would recommend this place.

LT Steak & Seafood

(362 reviews)

$$$

We absolutely LOVED LT STEAK!…read more What an absolute Godsend in Miami! In a row of typical run of the mill generic menus lies LT Steak. Amazing service from host, to server, to manager. Lovely people. Delicious breads, pastries, drinks, sushi, fries, chicken, and of course the star of the show- salad! LT brings packed flavor in every single dish! While we were in Miami we actually compared every restaurant to LT, and missed it. Let that speak for itself Yelpers! Cheers to classy encounters with a touch of elegance in every bite Yelpers! Xx

I had a beautiful breakfast at LT Steak & Seafood during my stay at The Betsy. The menu has a nice…read moremix of healthy and more indulgent items. While I sat in the dining room they also have lovely outdoor seating, both covered and uncovered. The morning I was there was not crowded, but the service was exceptionally slow. To help compensate, the waitress took my coffee off the bill which was thoughtful. She was also very aware of, and apologetic for, the wait time. The breakfast itself was delicious. The omelette rice and beautifully prepared with a perfect light and fluffy texture. The potatoes were crispy on the outside and soft on the inside and the greens were nicely dressed. The other food I saw being served was all equally well presented and looked delicious. Value: 3/5 (prices are steep) Service: 4/5 Ambiance: 4/5 Food: 5/5

citizenM Miami Brickell

(64 reviews)

Citizen M Miami is a very chic, colorful hotel with amazing vibes and staff. Checking in was a…read morelittle hectic due to the amount of people checking in vs having only one employee during the check in process. Maybe someone called in that day because I felt bad for the young man. Once we checked in, everything was smooth sailing from there. The lobby and bar area were very inviting and everyone I came into contact with was friendly. The room I had was very tiny, but it was just me so I had no complaints. If you have more than one person in a room it will be very crowded as the large bed by the window takes up the majority of the space. This hotel is conveniently located near shopping and dinning and it's close to the cruise port. I'd definitely stay here again.

I recently stayed at M Citizen in Brickell and had a mixed experience. The location is fantastic,…read moreright in the heart of Brickell, close to restaurants, nightlife, and public transit, which makes it really convenient for exploring the area. That said, the room itself was extremely small. It had all the essentials, but there wasn't much space to move around or unpack, so it felt a bit cramped, especially for a longer stay. If you're planning just a short visit or don't mind compact accommodations, it works, but it's definitely something to keep in mind. The staff was friendly and helpful, which made the stay smoother despite the limited room size. Overall, I'd say M Citizen is a great choice for its location and vibe, but pack light and don't expect spacious quarters.

The Ritz-Carlton Key Biscayne, Miami

(325 reviews)

$$$

Stayed for a weekend and the site right on the beach is incredible. It's also walkable to downtown…read moreKey Biscayne which is a huge plus. The gym is decent and there is a fitness instructor that comes every morning for mat pilates or yoga near the beach entrance. I could see myself returning as it feels very far from home in a good way.

This property is beautiful and was the perfect place to wind down after our 5-night cruise to the…read moreBahamas. We arrived early around 11:00 AM and were immediately greeted with a glass of prosecco. Because I'm a Platinum member, I was able to get an early check-in and an upgrade. The staff took great care of us, bringing our bags up to the room while giving us a tour of the property. Our room was a stunning 1-bedroom suite with partial ocean views. The setup directly at the beach with refreshments was beautiful, as was the pool area, and we were told the pools were heated. Now, if you've read one of my reviews before, you know I'm going to order room service, and it did not disappoint. Just a heads up, valet was $60 a night. I will absolutely be back, and a huge thank you to the staff for such a great experience!

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Breanne F.

3 months ago

I had a wonderful stay at Esmé Hotel Miami Beach. The property itself is absolutely beautiful, thoughtfully designed, full of character, and perfectly situated for exploring Miami. What stood out most was the exceptional customer service. A special thank you to Sophie, Larry, and Jimmy, who went above and beyond to make sure my stay was enjoyable. While I did encounter a few issues during my visit, the management team addressed them immediately and professionally. Their responsiveness and commitment to guest satisfaction truly made a difference. It's refreshing to stay somewhere that not only offers a great atmosphere but also genuinely cares about the guest experience. I would happily return and look forward to staying at Esmé again in the future. read more

Arianna I.

3 months ago

Jimmy was so kind and walked my friends and I all the way to our room while giving us a tour of the property. I was able to get into my room early which was a plus read more

Gianna S.

3 months ago

We just got into our room with the help of Jimmy! He was so kind and helpful and made the beginning of our experience great!

Esme Hotel Miami Beach - hotels - Updated September 2026

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Moxy Miami South Beach

3.6

(195 reviews)

Had a great time with friends recently at the Moxy. They decided to do a staycation, rented a pool…read morecabana, and invited me along. Service was great, the food was solid, and the music was fantastic. The drinks could definitely have been a little stronger, but the overall vibe was relaxed and fun. The pool itself is on the smaller side and filled with tourists, but honestly... it's a hotel in South Beach, so that's to be expected. My only real complaint was the kid repeatedly cannonballing into the pool. We don't do that here. Overall, a really enjoyable afternoon and I'd happily go back.

Our group of five was excited to check into the Moxy South Beach. The hotel has a fun atmosphere…read moreand several unique features that caught our attention when booking, especially the pool with the transparent floor overlooking the lobby and the rooftop pool with ocean views. Unfortunately, our stay got off to an awkward start during check-in. While checking us in, the employee noticed my last name, Gross, and asked if I knew what "gros" meant in French. As it happens, I took French throughout high school and college, so I knew exactly what he was referring to. He seemed surprised that I knew and quickly realized the comment could come across as hurtful. He apologized while laughing and then offered us three appetizers instead of one. I wasn't personally offended, but it felt like an odd and unnecessary comment to make to a guest during check-in. Nobody in our group is overweight, but I could easily see how a remark like that might make someone uncomfortable. The lobby itself is very impressive. Being able to look up and see the pool overhead is a really unique touch. The elevators had a fun underwater swimming pool theme, complete with a pool ladder and underwater visuals. It was a creative touch that fit the hotel's personality. While the concept was unique, the elevators themselves looked a little worn and could probably use some updating. The rooms were definitely on the smaller side, but the king bed was extremely comfortable. The room was reasonably clean, although we noticed a crack in the glass separating the shower area from the room. The room also had a slight damp smell, though nothing overwhelming. The 2-in-1 shampoo and body wash, along with the conditioner, smelled great. I'm generally not a fan of 2-in-1 products, but it was perfectly fine for a one-night stay. Overall, parts of the property show some age, but nothing felt dirty or neglected. The pool areas were probably the highlight of the hotel. Both pools were clean and well-maintained. The tile work in the rooftop pool creates a really cool visual effect, and the views are great. The rooftop bar is a neat space, although two oversized lounge chairs take up a surprising amount of room, making the area feel more crowded than it needs to. The larger second-floor pool with the glass floor overlooking the lobby was our favorite. There was plenty of seating, and the lounge chairs were comfortable. One area that could use improvement was the towel situation. Most of the towels were clean, but we found quite a few with heavy staining. We watched several guests pick them up, look at them, and immediately toss them into the dirty towel bin. The complimentary drink coupons were a nice perk, but our experience at the bar was inconsistent. The first house margaritas we ordered were fantastic and tasted unique. Later that afternoon, a different bartender made what was supposed to be the same drink using the same tequila, but it tasted completely different--more like a standard margarita than the house specialty. Not bad, just not the same drink. We had one complimentary drink coupon and were charged $33 for the second margarita, served in a small plastic cup. We laughed about it, and the bartender joked, "Only in Miami." Later that evening, another bartender made what appeared to be the same margarita for our arriving friends and charged $22. The difference in pricing for what seemed to be the same drink was confusing. We also tried to take advantage of the complimentary beach chairs advertised by the hotel but couldn't locate them. Some guests told us they had found them the day before and confirmed that the chairs were free. However, if you wanted an umbrella, it was an additional $45. In the Miami sun, an umbrella is almost a necessity, so it's something worth knowing ahead of time. Unfortunately, we never ended up finding the chair setup ourselves and didn't use the beach benefit. Overall, the Moxy South Beach was a decent stay for the price. The hotel has a lot of personality, unique design elements, great pool spaces, and comfortable beds. However, a few service inconsistencies and maintenance details kept the experience from being as good as it could have been. It's also worth noting that we've stayed at other Moxy properties, including Atlanta, Louisville, and Columbus, and had fantastic experiences at all three. Those hotels left us excited to try another Moxy location. Unfortunately, this property didn't quite live up to the same standard. Some of the staff could probably benefit from a little additional coaching on guest interactions and consistency of service. With a little more attention to those details, this could easily be a much stronger experience.

The Palms Hotel & Spa

(419 reviews)

I stayed at The Palms for one night, and the hotel itself was beautiful, although the city-view…read moreroom I had felt very small. The service at the pool was excellent, and the staff was very friendly. I ordered the lobster salad sandwich with fries, and it was really good and fresh. The pool area was nice, although most of the available chairs were toward the back of the pool in the white sand area. Valet parking was $50 for the night, which is typical for Miami Beach, and my car was delivered quickly as soon as I requested it. Overall, it was a nice stay with great service, but the room felt a little tight.

Beautiful boutique hotel right in the beach. The service was top notch the moment we got out of the…read moreUber someone was right there to take our bags, guided us throughout the hotel and even brought our bags to our room. The room was nice and clean, everytime you stepped out of the room it smelled like a spa. The grounds themselves were well kept and it felt like a beautiful forest. The beach set up was nice as well, this is definitely a hotel I'll come back to.

Casa Faena Miami Beach

(107 reviews)

Stopped in for some drinks with a friend and it was great! Cocktails were delicious, staff were…read morekind and helpful, and overall vibes were fantastic! Definitely want to come back for a meal.

Decided to have a staycation with some girlfriends for a long weekend! This boutique hotel is the…read moreabsolute cutest. The inside is beautiful, from entrance to end. The room was spacious and very Spaniard like. The only down side was our bathroom, it was okay not modern - just a regular tub. Other than that it was a pleasant stay. Right across the street from the beach. Also there's no direct parking with the hotel, so you need to park in a metered parking lot. Only downside is having to constantly add time to your parking.. We also ate at the hotel the brunch was actually delicious! Overall for what we went for was perfect!

Andaz Miami Beach Resort & Spa

3.9

(37 reviews)

Overall, I think Andaz Miami is a beautiful hotel with excellent service, but there were a few…read morethings that prevented this from being a truly great stay. Starting with the positives, the service throughout our stay was amazing. Every staff member we interacted with was friendly, professional, and helpful. The bell desk took great care of our luggage, and the valet team provided great service and even gave us some casino recommendations (although unfortunately we did not have much luck). We ultimately decided not to use valet because it was around $50 per night and chose to park somewhere else for much less. The hotel itself is very clean and well-maintained. The rooms were nice and comfortable, and the pool area was one of the highlights. Having both an adult pool and a kids pool was great, and the direct access from the pool area to the Miami Beach boardwalk was a fantastic feature. The gym was also one of the best hotel gyms I have used--very spacious, clean, and well-equipped. I especially appreciated the cold towel station with chilled towels available after workouts. Housekeeping was also excellent. They consistently kept our room clean and organized. They even folded clothes that we had left out and neatly placed them aside, which was a very thoughtful touch. Room service was also great and always handled professionally. However, there were a few things that were disappointing. First, the room assignment did not meet expectations. Before arrival, I requested a higher-floor room, but we were placed on the 5th floor on the side of the building. I understand that requests cannot always be guaranteed, but I was hoping for a better placement given the request. There was a room directly in front of ours facing the beach side that appeared to be unoccupied during our stay, so it was disappointing that we were placed behind it instead of receiving a room with a better outlook. Again, I understand room assignments depend on availability, but at a resort of this level, the room placement can make a big difference in the overall experience. The biggest issue was the resort fee and the lack of clarity around what was included. The resort fee was around $75 after taxes, and one of the benefits we were most looking forward to was the advertised "two complimentary welcome signature non-alcoholic drinks upon arrival." However, when we checked in, we received nothing besides our room keys. When I later went downstairs to ask about the welcome drinks, I was told that the two complimentary drinks were just the two bottles of water in the room. That was very disappointing and felt misleading because it did not match what was advertised. We also never received the advertised "Andaz custom beach bag gift." Throughout our stay, we only used the pool and fitness center once, so unfortunately we did not get much value from the resort fee. For anyone staying here, I would recommend asking about and taking advantage of everything included with the resort fee, including: * Beach chairs and umbrella * Beach food and beverage service * Poolside refreshments and surprises * Daily fitness and wellness classes * Two-hour daily bicycle rentals * 24/7 fitness center access * Two welcome drinks * Souvenir beach bag and water bottles * Local neighborhood attraction discounts * Local house car service * High-speed room Wi-Fi Also, keep in mind that drinks have a 21% service charge, in addition to resort fees and sales tax. Overall, Andaz Miami is a great property with fantastic staff, beautiful facilities, and a great location. The service and cleanliness were top-notch, but the unclear communication about resort fee benefits and the room assignment left us disappointed. With better transparency and attention to these details, this could have easily been a 5-star experience.

Stayed at this gorgeous property for a quick weekend getaway and loved it. The rooms were beautiful…read moreand spacious- we had a king bed suite. What stood out most was the service- everyone went above and beyond to ensure a comfortable and welcoming environment. I really appreciate that because it's not always the case. Auguasal was the onsite restaurant and it was lovely. We had breakfast there twice - one day we had items from the a-la-carte menu and the next day we did the buffet which was perfect. So many options. The pools areas were great- plenty of seating and the attendants were always available to fetch a drink or towels, whatever we needed. I also loved the beach setup - lounge chairs were included with the stay and they also served food and drinks there so it was a very convenient and high end experience. I'd stay here again.

Avalon Hotel Miami

3.7

(113 reviews)

I want to add an update to the review we left 3 years ago. We still enjoy staying at the Avalon…read morebecause the customer service is wonderful, the location is perfect and the bed was more comfortable this time than the last time we were there. The pillows are small but they give you three so you can configure them how you want to and nestle your head in a cozy nook. If you're cold at night the blanket on the bed will not be enough but there is an extra one in the closet. If you are hot at night, I suggest sleeping closest to the a/c unit. It's loud but pushes out consistent cold air (where my hot flashers at?) It's an old hotel so the bathroom is small, but if you're getting ready one at a time it works. The water gets super hot which is awesome but so does the temperature in the bathroom, especially if the blinds are up. My husband thought the lighting was too dim but he likes super bright lights. I thought it was fine. The mini fridge in the entry way closet worked perfectly keeping all our beverages ice cold. There are two beach chairs per room in that closet as well and you can pick up beach towels at the front desk (drop them off at the front desk when you return). They still don't offer room service, but there is complimentary coffee in the bar area each morning and it was pretty tasty! Let's talk about dining at the Avalon. From the appetizers, the bread with rosemary dipping oil, the amazing raw oysters (our favorite in Miami Beach) and the quality dinner options it is a TOP TIER DINING EXPERIENCE! The music and outdoor seating area provide nice ambiance for a lovely evening. For an older hotel in a prime location without central air, double sinks or room service it's one of the best experiences we've had so I'm gonna add another star to their rating. We really enjoy staying there and will go back again. It's worth checking out at least for a lil weekend getaway .

Wonderful hotel! The guys who work the front desk, Julio in the morning and Jose at night, were…read moreawesome. They made our check in/ check out easy, helped with all the must visit tourist spots and restaurants in Miami. Richard, a server at the Avalon hotel's restaurant, was great as well. He came up to us at the hotel bar and just started a conversation. He gave us great tips for our trip in Miami too and was so fun to talk to. Alberta, another server at the Avalon restaurant, was a gem. So sweet and gave us wonderful service!! But, Vados at the bar was the highlight of our stay at Avalon. He gave great service and was all in all a lovely guy to talk to. Very social and fun. Ty Avalon for a wonderful Miami Beach experience!!

National Hotel

(291 reviews)

A lovely boutique hotel on Collins. While the rooms are tiny and the rates are often high even in…read morethe off season, it's still a great place to stay. The pool is awesome. The restaurant and bar are really nice, decorated in 1939 fashion. The food is great. It's clearly the best $20 breakfast on South Beach.

It's been quite awhile since I've stayed here and overall, the experience was still a positive one…read more Service from the staff is always amendable, the pools are gorgeous and access to the beach is so convenient. After staying at the Loews, it was also nice to experience the adults only vibe by the pool which was relaxing and peaceful. What I don't think I realized is how old the rooms feel. They are clean and cozy, but it definitely feels "historic." Since there was a rare cold front that moved in while I was staying at the hotel, it was the first time I would have ever even tested to see if the room had heat. With evening temps in the low 50s and drafty older rooms, I was freezing to the point where I couldn't fall asleep. I had the heat set for hours without noticing any changes in room temperature, so I had assumed it was just broken but when I called the front desk they informed me that the rooms don't have heating. The good news is that they did their best to remedy that by sending up a few warm blankets to throw on top of my bed which really helped. Overall, I still find this hotel charming but just be mindful it's a bit dated. However, if you plan on spending most of your time outside of your room and enjoying the amenities I think you'll really enjoy your experience.

The Local House

4.0

(76 reviews)

The food was amazing! I ordered the avocado toast with gluten free bread and devoured every morsel…read more My daughter ordered the smash burger and she ate almost all of it but it was HUGE. We ordered two mocktails-her drink, the Heat Wave, was delicious! My drink, Tropic like it's hot, was also just as refreshing. Definitely recommend this restaurant. Service was impeccable.

Came to The Local House for brunch recently and really enjoyed my time…read more The restaurant is very cute and nicely decorated. Seating inside and out. Great service with very friendly servers. I started with a cappuccino, which was nicely balanced and great foam. Then I ordered the Local Breakfast. It came with two scrambled eggs, multigrain toast, home fries, and I swapped the meat for avocado. The eggs were nicely cooked, potatoes had great flavor but were a bit cold and very fresh but I imagine freshly made are very solid. The toast was not bad. Avocado was fresh. Good portion and good prices. My friend and I shared a pancake that was pretty good but lacked a bit of flavor but was still enjoyable. I would definitely come back and try other items as they have an all day menu!

The Kent Hotel

(131 reviews)

The Kent Hotel offers a convenient location in the heart of South Beach, making it an ideal spot…read morefor exploring the area. The staff was courteous and welcoming throughout my stay. However, I was somewhat disappointed by the level of noise from the hallway and adjacent rooms, which affected the overall comfort. Additionally, the Wi-Fi was not functioning, preventing access to television or streaming services. The property presents more as a modest accommodation, somewhat reminiscent of a motel 8 but slightly elevated. It would be suitable for a brief stay of one or two nights, but may not meet expectations for a longer visit.

I stayed here for 6 days and i love the Room Service; food were delicious ...i ordered breakfast…read moreand dinner its amazing....i love how the front desk were really friendly and helpful, i had surgery done and i needed help carry all my luggage. And they sent to get all my luggage from my room. I fully pledge recommend everyone to stay here...Thank You Kent Hotel will come back soon... .....

Sagamore Hotel

(221 reviews)