Heather has been the most helpful and responsive in helping me and my partner find a new home. I am super thankful for her and this company going above and beyond to help me and my partner get settled. They are super professional and kind! read more

The building is being eaten by termites! You'd think they'd care? Do termite inspections regularly or even treat it, but nothing. This old building will be sawdust and they would still gaslight you and ignore the problems. read more

Essential Management - This is the quality of their maintenance - Property Management Near Me - Los Angeles, California

I have been dealing with this management company for nearly three years, and throughout that time there has been a consistent pattern of neglect and lack of concern for the tenants living here. We regularly experience frequent water shutoffs, ongoing rat problem, overflowing trash, and filthy common areas that are rarely, if ever, properly maintained. In many cases, tenants themselves are left cleaning the premises because management does not appear to hire adequate cleaning staff or provide consistent upkeep. read more

Essential Management - Stairs are filthy - Property Management Near Me - Los Angeles, California

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Nidia and her maintenance team are the best!! She's very responsive, and the maintenance guys can usually fix something in under 30 minutes that I thought would be a huge job. Everyone that comes to our house is super-friendly and courteous. I have truly felt cared for with Nidia and Essential Management! read more

My wife and I have lived at the Kiowa apartments for almost 9 years so we've experienced varying management styles at this complex. Well our current manager Heather has been the absolute best. We appreciate her communication, she is attentive to the needs of tenants and will actually push for improvements and fixes to get done. I also want to shout out Angel the maintenance guy for being so kind and professional. read more

I was contacted by Mason, and he addressed my concerns. He made me aware that Misael was doing as he had been instructed, which is to maintain the premises as clean and presentable as possible. In the end a compromise was made and I was allowed to keep my inversion table off to the side, where the walk way is not obstructed, and I can use it as long as I put it to the side after I'm done. I really appreciate the open communication and the also saved me some storage fees. 5 star service all around. read more

Essential Management - The inversion table he's asking me to move. - Property Management Near Me - Los Angeles, California

I live at Essential Mgmt's property on Kiowa Ave (Brentwood) and we have the most amazing maintenance person now, Angel. He's so friendly and professional, and does such a thorough job. Angel is very respectful of tenant's property and leaves the work space super clean. He really goes above and beyond for us! read more

7.2.2025 Yet again, more o' the same: easy peezy. Something goes wrong, I text Nidia (the manager), Mr. Fix-it shows up next day. Can't ask for more. Best home I've had in Los Angeles, and I've done an 18 year residency loop around this ol basin. read more

Beware of this company and their FAKE 5 star reviews. I am a long time renter in one of their buildings and they had my previous review removed. If I could give zero stars, I would. My experience with Essential Management has been nothing short of frustrating, and much of that stems from the complete incompetence of the building manager, Nidia. From the beginning, communication was inconsistent and unprofessional. Maintenance requests were either ignored entirely or handled with stunning delays and carelessness. Routine issues like broken locks, faulty plumbing, or pest control became uphill battles. You'd think basic safety and habitability would be a priority -- not here. Nidia, in particular, seems either overwhelmed, underqualified, or simply uninterested in doing her job. Questions are met with vague responses, if they're answered at all. Follow-ups vanish into a void. Accountability? Nonexistent. It's clear there's no sense of urgency or pride in maintaining the building or serving tenants. Renters deserve better. I wouldn't recommend this place to anyone -- not until it's under new management and Nidia is no longer in charge. read more

New Essential Management Inc has handled our apartment and I have been very happy. It's all about communication and Gaby, the landlord/manager has always been assertive and professional. Anything that goes wrong, she immediately addresses it. The negative reviews posted are likely not of Gaby. If you have any questions or doubts, ask for Gaby and then you decide. People pitching an complaining will do that anywhere. Personally, I am happy, and that's all that matters. Handle my issues and move on. If Gaby didn't do her job, trust me, I would be the one you don't want to get a negative review on. Keep up the great work, Gaby. Essential management is lucky to have you. read more

I continue to have positive experiences with Essential regarding my apartment, which has truly become my home over the last decade, and is very special to me. I have gotten to know the building manager, Nidia, well, in a professional sense, over the years. Whenever I have an issue with my apartment, Nidia is responsive and acts quickly. Nidia has been very easy to work with, and is friendly and polite, which means a lot to me. Nidia handles my apartment needs/requests for service with seriousness and always follows through. I feel lucky to have Nidia as my building manager! read more

I've been living in my apartment for ages, and I'm sticking around because I love it! I really value my home and my awesome relationship with our manager, Nidia. read more

My experience over the last year and a half has been positive thanks to Silvia, the property manager. Whenever I have concerns she is quick to respond and address them. There is one particular instance she truly went above and beyond to solve an ongoing issue I was dealing with. In my 15+ years of renting I honestly can't think of another property manager who would have put in that kind of effort and worked with me the way Silvia has. read more

Very satisfy with the prompt response to issues at the apartment. Nidia is always available and ready to assist.

Review for Nidia, an amazing building manager I've been a long time renter here and I truly feel grateful to live in a building managed by Nidia. She consistently goes above and beyond, and I wanted to take a moment to share my appreciation. First of all, Nidia is always quick to respond to maintenance requests. The workers she sends are professional, friendly and they always leave the space clean after their work. But what I appreciate the most is how much Nidia genuinely cares about our community. During the recent Sunset Fire near our neighborhood, she personally came to knock on our doors to alert us and make sure we were prepared in case of evacuation. I also had a personal issue with extremely early construction noise ( starting at 5am , one point at 1am) from a neighboring building. Even though this wasn't something directly affecting her or most tenants, Nidia took it to heart. She filled a complaint on my behalf and even followed up with a phone call to try to resolve the issue. I was truly touched by her support. Thank you Nidia, I feel safe and supported to live here. You are the best!! read more

Sadly, this management company does not care about its tenants, especially the elderly who reside in many of the properties they own. Our elevator has been out of service for over a week while the younger tenants are helping the elderly people in the building go up and down three flights of stairs with groceries. The last time the elevator was down at lasted for almost 2 months and after several phone calls and emails NOTHING was done about the problem, but the management was more than happy to collect. Everybody's rent. Check for those two months. Quite shameful irresponsible and greedy behavior. read more

As one of many people who has lived at 100 N Sycamore and still has friends in the building, I can tell you it hasn't improved in years. Sylvia works in the Essential Management office and while she's nice at first to get you in the building, you will never deal with her again until you move out. Nidia is the building manager for 100 N Sycamore, you will also never see her and you will rarely here from her, even if you politely request help with the bevy of issues that arise from living in an old building in the heart of the city. In the event she does communicate with you, it will likely be nonsensical and ineffective. For maintenance and fixes of any kind they mostly just pour paint over everything as a solve to any issue. Leak in your ceiling? Paint over it. Drainage issues in your toilet? Dump some paint in there. It's shocking that Essential Management looks after any building, let alone beautiful historic ones, because their entire philosophy is to make your experience miserable so that you move out quickly and they can hike up the rent again and again without ever properly maintaining or improving the building. read more

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I have been on the apartment hunt for well over a month now and Heather Schmitt was the stand out interaction I had through the whole process. While I went with another property I felt the need to give her a shout out. She responded to my inquiry within minutes and I had a showing booked with her a few minutes later. She was so accommodating, friendly, and professional; which was so refreshing in a process that is often frustrating and impersonal. Highly recommended. read more

I had never contacted them directly, But this time I had too. I spoke to Gabriela, very professional and friendly! With no hesitation she sent the maintenance guys to fix the problem in the apartment. Thank you Gabriela once again. Your awesome!!! read more

Nidia from Essential Management is amazing. I am so sad to be moving out of a property managed by this wonderful woman, and I would live somewhere she manages again in a heart beat! She is extraordinarily responsive, communicative, and on it. I always felt supported during my time living in an Essential Management property. I'm so grateful for this experience, and a bit nervous to embark once again upon an uncertain market because boy oh boy did Nidia set the bar high! Thank you Essential and thank you Nidia! read more

This company is super professional and goes over and beyond to be helpful and make the move-in as easy as possible. Silvia and Rigo are the best! Everything was run so smoothly read more

I worked with Rigo & Sylvia. These two were really accommodating to my concerns and wants while moving in. They have been highly responsive, super patient with me as I had a lot of moving parts while trying to move. They have helped solve problems and been really personable throughout the whole experience. I feel good and taken care of and hopeful about living in my new spot with them as people to go to. read more

I can't warn you strongly enough to never go anywhere near these people. Also, I cannot with all these fake 5-star reviews flooding in from Essential's friends, associates, unsuspecting new tenants, etc. A photo of a review posted by a previous landlord of mine before Nidia (Mia A) is attached. I digress. Since writing this, Essential lost both a Compliance Determination for the initial rent reduction our building was awarded this year as well as a SECOND rent reduction for our entire building. Shocker, they appealed both outcomes, and are STILL lying to the city saying work was completed, even after the city inspector documented noncompliance. Nidia was also resisting the rent reduction and charging my entire building original rent for months after the city order. Then, when receiving my most recent ledger, she went and backdated monthly credits for the rent reduction that I never received at the time, in addition to overcharges from illegal late fees. Additionally, she withheld our building's security deposit interest for 10 months. I also can't retrieve any of my rental ledgers from before 2020 on account of "our system was upgraded and most of the ledger did not transfer". All of this and even after losing four City of West Hollywood rent reduction hearings, she STILL has the gall to continue to lie to me and the city, as well as neglect and deny my maintenance requests. Look up the cases in the Public Record: https://westhollywoodca.govqa.us/WEBAPP/_rs/(S(g35xhepow0qw3agnx2fyg0x0))/SupportHome.aspx Case D-4837 Case D-4902 This company is soooo shady and toxic dude, stay so far away. read more

I wanted to take a moment to give some accolades to one of the employees at Essential Management. I had a great experience working with Rigo throughout the entire moving process. He was helpful & responsive AND patient. In my experience, he really deserves an extra shout-out for taking care of business so smoothly! read more

I recently moved in and the process has been amazing! Silvia has been so kind, responsive, and on top of things from the moment I called to schedule a tour. She even worked late so that I could tour past hours since my job interferes with the timing. She guided me through the entire application process and helped me navigate my way as a first time stand-alone renter. Also, she is so quick!!! Anything I have needed help with, as soon as I shoot her a text she is on it. I am really thankful for her. You'd be in great hands here. Also, I think the buildings are pretty fairly priced considering the location (compared to other buildings in the area). The one I am in looks a little dated but everything inside is newly done and is pretty nice. Little issues are fixed almost immediately with how fast maintenance is. Overall, really good experience so far. I will update as time goes on! read more

I wanted to leave a wonderful review for my apartment manager Nidia. I have been a tenant in my building for over a decade now and she always takes care of my concerns and requests with the utmost respect and kindness. Renting in LA can be difficult especially when considering most of the buildings are older and you are bound to come across many maintenance issues. Whenever something comes up, Nidia always responds promptly and I know exactly what to expect with a solution moving forward. I know she manages numerous buildings but I always feel like she is dealing with me specifically and not just "another tenant" on her roster. Thank you Nidia for all that you do, and for your kindness, attentiveness and professionalism. read more

Beware this horrific management company that preys on unsuspecting people to move into their buildings only to be met with gruesome living conditions, awful maintenance, and disrespectful employees. The building I'm at is in absolute disarray and the property managers do nothing to improve living conditions. DO NOT listen to any of these phony reviews that are 100% fake. If you do a thorough search for this company you will find various complaints on google and even BBB. There have been lawsuits as well if you seek even further on the web. Nidia is the WORST. Talk about a rude human being, this person is the lowest of the low. Manuel the owner? Insulted a female tenant at our building calling her a b**ch and laughed at her. Does this sound like an Essential Management? More like a nightmare. read more

I complained last year about the drains in the garden being clogged. Again this year. I must say that Ricardo and his brother fixed the problem beautiful. With all the rain that happening no more flooding. Thank you! Joan read more

I give 5 stars because of Rigo he's so nice and he's always available, he's professional caring he always responds fast and efficiently, I can't say enough about Rigo , I haven't met anyone on his kind of work with his ethics, he's amazing, read more

Caleb is a property manager who puts his heart into his job. After many years under his care, his dedication to the job has never wavered.

Working with Silvia Sandoval has been a distasteful experience. She's has been unprofessional and can be dishonest. We were asked to sign the walk through without all the items being completed, we were promised someone would come take care of the concerns, however they were never fully addressed and the issues were not taken care of correctly. read more

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Greedy nasty people. I've been her for over 13 years always paid my rent on time. Covid hit and my clients lost their jobs and couldn't afford my therapy . A large company I worked for went out of business. The landlords and their bully attorney (They happen to be brothers) took advantage of the Covid Relief payment insurance claims were paid. For 11 years, they never repaired the leaks in my kitchen , living room and bedroom seals and rain poured in and flooded my floors. Then they had the nerve to raise my rent over $200 for an uninhabitable apt. I tried to negotiate with them but they doubled down on me. I have a list of over 33 repair items they they were neglected to fix. I couldn't let them evict me. This is my home, my sanctuary. When you're in the right, you're right and you know it and you have to fight. Even when the clerk erroneously put my case in default by sneaky plaintiffs attorney's trip that made my jury trial go off the racks and they evicted me with the promise the sheriffs would be locking me in less than 24 hours. However, I still won the EX-Parte hearing today and the judge is allowing me to go home and continue paying my monthly rent until the appeals hearing and eventually a trial. They are bullies and greedy. Stay away. read more

DO NOT RENT FROM Essential Management -They should get less than a zero. DON'T LET ANY OF THE FAKE GOOD REVIEWS FOOL YOU HERE ON YELP OR GOOGLE. I can't believe I did not read any reviews before renting. Hopefully this helps prevent anyone from a really unfortunate living experience. If You do live in a bldg managed by Essential Managment-- NOTHING will ever get repaired- even if it was noted during the walk-thru. Expect to live in with: ~ An Ant Colony !!! ~ Broken A/C !! ~ Water that smells like rotten eggs !! ~ Windows with easy access that don't lock !! ~ Cracks around all the window frames allowing easy access for insects and dirt. ~ Having to wait 15 mins for the hot-water to come on while you're running & wasting water !! ~ A large peep hole that doesn't stay closed and that you can open from the outside of your door. I actually paid 10 months in advance and gave 2 months sec. deposit because there was very little avail on the market in my price range and this apt was already $495 more a month than my last apt which was also a slumlord situation. AND after 4 months of back and forth w/Nidia the off-site mgr not just for my bldg but for likely all of their properties unless it's a building that requires to have on-site. Needless-to-say- being put onto "Nidia's " List over and over for the same unresolved issues and living with those issues and dealing with her horrible attitude was just too much. I threatened legal action after I had left there for days but I came back for the the "inspection" when they then put a 24hr ER notice to enter my apt- and they literally ambushed me- 4 people in my small apt and they were aggressively really trying to bully me. The two men were not as offensive as Silvia and Nidia and afterwards- even thou they didn't admit any wrong doing- they knew they're wrong. And They know that I have recorded every conversation between Myself & each of them (quality control purposes), plus theres all the emails, texts messages and video recordings. Which is why they likely agreed to give me back my money for the months I prepaid and my security deposit; if I gave them 30 days notice- and saying that as long as they don't find any issues after you vacate you will get your full deposit back too- AND they said it looks great today on July 11th 2023. It didn't look great too me but I can guarantee it will be the same and definitely cleaner than when I took occupancy - they made me wait to have it cleaned - And it was NEVER cleaned. Or they would have found the ants. With that I said; I gave gave them my 30 days notice - My 30 days was August 10th 2023. They never gave me the money and It's now September 1st and my stuff is still in the apt but I am not as they wouldn't even return even 1 month of my paid rent until I move out- and they do a walk thru. AND I really need two of the months I paid up front - back, before I can afford to move out. I really have so much more to say that about how horrible the entire experience has been but I need to finish writing my legal letter to the city for supporting/protecting me against this "slumlord" that they're allowing to operate in their city. read more

The team at Essential Management is absolutely wonderful! Silvia has always been very patient. She is a true example of professionalism. She is always available in answering any of my questions. She is also very informative from start to finish when it came time to the application process. Rigo is very detail oriented when it comes to what needs to be done prior to moving into the unit. Nidia has been extremely helpful in accomplishing any tasks or issues that I endured throughout my moving process. She is always available when is needed. Any issue I had, she made sure it was heard and most importantly she got the job done for me in a timely manner. I truly appreciate all their hard work! read more

Things have only gotten worse since my initial review. They are a small step above slum housing landlords. It took over 6 months and incessant hounding and complaints from multiple tenants followed by intervention with the owner for them to repair the washing machine which should have been an easy fix but then turned into constant flooding from their refusal to use competent maintenance. We literally had our clothes being boiled for 6 months with no cold water option only extremely hot. They have not repaired a broken gutter (it's been months), took months just to replace a broken side gate lock (even after a prowler was observed wandering around), refuse to provide surveillance cameras or even a motion activated light despite increased vehicle break ins). Maintenance came in January to make repairs only because the Housing Board was inspecting, and then they claimed thy would make additional repairs and got my phone number and still haven't called. There is a major plumbing/sewage issue that the manager keeps refusing to address as well but they will continue to refuse to engage in necessary maintenance until the problem literally explodes. read more

We had a great experience in renting an apartment through Essential Management. Silvia is an absolute professional! Phone calls are answered, and messages returned in a prompt manner. It is a pleasure doing business with someone so straight forward and professional, from viewing the unit to answering all questions for qualification, lease signing, walk through and ultimately delivering the unit ready for move in. Thank you again to Silvia and the team at Essential Management! read more

Very pleased with over all experience and want to highlight my property manager Melinda Lopez. She has gone above and beyond to accommodate any request of mine and is extremely polite and actually cares! I love my apartment because of it's timeless design and original tiling in the bathroom! So cool. Also love the dog run. Building is in Hollywood so That's a big plus too since I work in the industry. read more

Essential Management - Original tiling from the 1900's! - Property Management Near Me - Los Angeles, California

Do not rent from this company. Easily the worst property management company I've experienced. They will attempt to illegally change components of the lease agreement and then become aggressive with threats of eviction if you challenge or refuse to comply. The offsite manager is unstable and unreasonable. And good luck getting hold of anyone higher up; the onsite manager will straight up refuse to put you in contact with ownership or anyone higher on the food chain. If you call the number on their website to try and speak with anyone else, it will just ring and ring with no option for VM. I have sent emails also to no avail you will simply get no response. Spare yourself the pain and look elsewhere. Good luck! read more

Maybe this company bit off more than they can chew or their employees, Mia and Nidia, are having a bad day but they immediately take it out on their clients. Got hung up on twice for asking legitimate questions like plumber license and company name. Will report this business to the BBB and will proceed with higher attorney for how they treated an elderly woman in one of their units. Left her without proper water and did not fix the damages leaving a hole in the house to the exterior while the cold is approaching. Now they're unreachable. read more

We have been tenants for 2 years. At first it was magnificent with obtaining a unit with Sylvia. Then it went downhill when we started dealing with Nidia the manager. If you report any issues, Nidia will blame you for their poor management. I reported a broken closet rod, Nidia refused to repair stating they could not because of Covid. A few months later, they entered the building for an inspection, yet she refused to fix my closet rod. I reported a plumbing issue, Nidia blamed me stating I flushed baby wipes. Um I don't have babies and I don't flush wipes. In February, I reported hearing sounds of rats scratching and chewing inside the walls. She claimed she resolved the issue. This morning the sounds continued for hours. I reported issue again, she blamed me for not reporting the issue. If I were the owner I would address this issue with legit pest control as rodents can severely damage the property. Yet, They hire clowns. Please do not do business with this property management. Nidia is the worse, she can't spell, has no professionalism and she is not suitable for this role. read more