Am a DIYer and needed plumbing work in Master Bath. Several plumbing companies contacted and they wanted to make the project too complicated, or were hesitant to get involved. ET quoted a fair price and sent two excellent tradesmen. They did a great job, and even made a couple recommendations that make their job a little more difficult but improved the final product. VERY HAPPY WITH ET PLUMBING. read more

There is a reason why these guys are so busy!! Austin's best!! Eric and his team will always have our business!! Great prices and friendly, professional service is what you will get with ET Plumbing! Give them a call!! read more

ET Plumbing is the best!! Eric Tracey is very professional and has a wonderful staff as well! He is extremely kind and courteous to his customers too! Highly recommend his company and employees for all your plumbing needs! read more

Asked for a quote and got a partial response, no response to request for clarification. Seems to have enough business and does not care f you hire them or not read more

Recommended to us by our Son, we reached out to ET when a leak was detected at our propane meter. While it did take a couple of days to get someone to us, as it turned out ET could get to us the fastest of the various plumbers we reached out to. Upon arrival at our home, ET was quick to start the work & promptly addressed the issue. Without asking, they quickly asked what gas devices (water heater and stove top in our home) we had and their location. Both were quickly reignited and tested to make sure they worked adequately. The courtesy & professionalism provided was excellent...very very pleased with the work and the cost of the repair. Have no hesitation to use this company again. read more

I am not sure how good ET is. I got their name from another company so they must be ok. I did the request for quote option on yelp where it shows they usually respond in 10 minutes. It was a Saturday. I never heard back from them. This occurred with another company as well...so it could be a YELP issue.... However, I did call them and they said they never go the request. Based on how quickly Chrity picked up the phone and was willing to help - I believe them. So they are responsive and are working hard to give customer service. Did I hire them? Not yet. We have our gas off and it is 55 degrees in our house. The job we have may be a big one... They are probably coming out for a bid. read more

Eric and Christie were great to communicate with. From the yelp quote reply to the follow up via text message, and an itemized receipt, the entire process was smooth. We had them our to replace our outdoor hose bib and the job was professionally completed. Highly recommend these folks for your plumbing needs. read more

ET plumbing is the only plumbing team I will call as long as I live in the Austin area. Eric and Bobby are considerate, friendly, and honest. Their pricing is fair and (much more importantly) their work is top notch! Eric and his team have really helped us a lot - they've installed 3 bathroom sinks (including moving drain lines in the wall), completed a full tub to walk in shower conversion which included moving a drain in our concrete slab and adding 2 valves and 3 shower heads, and also removed and re-installed a new bathtub in another of our bathrooms. ET plumbing is transparent with pricing and treats their customers with respect, taking the time to fully explain what work is required and why. I feel great about having the opportunity to support a company that treats people well and does top quality work. I trust them so much I referred my mother to them, and of course they fixed her up the very next day for a very fair price. Thank you ET plumbing!! You guys are awesome. read more

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Look no further, ET Plumbing is amazing. Eric is professional, courteous, and responsive. We first found ET Plumbing when we were in a bind and needed our new gas grill installed. After calling several plumbers, we were referred to ET Plumbing by another company. Eric came out, hooked up our grill and essentially saved the day! When it came time to install a kitchen faucet, we called ET Plumbing again and again we were thrilled. When we found a leak in our bathroom, ET Plumbing to the rescue yet again! The issue was a drain pipe that wasn't properly installed. Eric and Bobby cut a small square under our sink, attached the drain pipe correctly and then patched the hole. It honestly looks like there was never a hole cut. It is amazing! Next, we needed a new hot water heater and ET Plumbing was there again. Believe me when I say there is a difference in hot water heaters...and plumbers. Most recently, Eric was out to install a recirculator to get hot water to our master bath quicker. Okay, this has been life-changing. No more running water as we wait for the hot water to flow. Bottom line, if you are looking for a Plumber that is conscientious, ethical, and you want assurance that the job will be done right, look no further than ET Plumbing. Time and time again, Eric has helped us out and I would not hesitate to recommend ET Plumbing. read more

Just had a great experience with these guys and had to share... I live in a '70s-era house, and the shower diverter in one of my bathrooms finally gave out. Got all "YouTubed up" to fix it myself, but couldn't even get the dang ol' knob off. Was in a bind 'cause I'm expecting out-of-town company. My regular plumber couldn't work me in soon enough, so he recommended ET. Twenty-four hours later...problem solved. Eric and his staff were responsive and communicative before the service call, and he showed up exactly when he said he would. He and his assistant Brian were both friendly and personable. He let me watch him work, showed me why I hadn't been able to get the knob off, and walked me through the steps of replacing the diverter. He didn't just show up with the right parts; he showed up with genuine manufacturer replacement parts. The job took him about 15 minutes from start to finish, and afterwards, he gave me a detailed breakdown of the parts & labor costs so I knew exactly what I was paying for. I would not hesitate to use Eric again, nor to recommend him highly to anyone looking for a straight-shooting, responsive, reasonable, and downright likable plumber. read more

My plumber that I used several times before has closed his business so, naturally, it took me months to locate another plumber. I got all kinds of quotes for a kitchen sink swap out, most just ludicrous for a job that would take less than 2 hours, or they didn't want to quote it over the phone, and they wanted to come out and try to charge you a "quote fee". Umm, no... Eric was referred to me by another plumber and he gave me a very reasonable quote over the phone. The day of the appointment, they called to let me know they were running a little late, which was perfect for moi, who was having a rough time getting up and clearing the sink/under sink anyway. They were just 15 minutes after the appointment time so that worked out well. They installed the new sink, re-did all the plumbing--making it a lot tighter and further recessed so I actually have room under there now, did thorough testing for leaks, were very friendly to my dog, cleaned up the whole area and took the old sink and the packaging for the new sink away, all in about an hour and a half! I had some other odds and ends I needed them to do, but they didn't have the parts, so they promise to swing by between jobs next week to do those. Cannot be happier with these guys! read more

They were thoughtful enough to let me know that they were all booked up, but they gave me the name of another plumber who turned out to be terrific! read more

ET plumbing showed eager to cooperate with us and help us , highly recommend their services

I have nothing but great things to say about the ET crew. Responsive, reasonably priced and quality work. Highly recommend!

Best experience ever! Good honest company and Eric and his co-worker were so nice. I called because I had been dumping coffee grinds down the garbage disposal. Oops..didn't realize that was no good. I thought I would need them to flush out the disposal and was quoted for that over phone. When they got there they fixed it and told me they didn't have to do that and that the charge was much low. You just don't get that type of honest these days. ET plumbing is my go to always! They were referred by a friend so any company that makes it off referrals is reputable! Thank you Eric! Can't wait to have you back to hook up my outside fridge to the water so I can get water and ice outside! You guys are the best!!! read more

With a 6 year old grandson who stuffed way too much tp after a poo...we were too clogged for a teensy auger, enzyme and chemical cleaners! To the rescue John came through to save the day (and our toilet)! read more

Had to have our toilets pulled and resealed and decided to go with these guys because of their great reviews as well as awesome pricing! Seriously though the pricing at ET plumbing is very reasonable, please don't ever change it guys! First company I've used for home issues where I didn't feel as though they wanted to drain my bank account, so refreshing and honest! Very personable and friendly crew! They even put the rugs and other bathroom items back in their place once they were done. I will definitely make them my new go to plumbers! Thank you guys! read more

Arrived on time, fixed the leak, and then proactively fixed a slow drain and slightly clogged faucet since there was a bit of extra time left, for a reasonable charge. Very happy customer! read more

Eric and Christie from ET were so wonderful. Our garbage disposal stopped working and all of a sudden we had fruit-flies in the kitchen it was horrible. Christie responded right away and she got us scheduled with Eric for the very next day. When he got here it was clear the disposal hadn't been serviced or changed out in 20 years (since before we bought the house). He identified the issues right away, talked us through the options and was able to replace it and get rid of the problem's source. Eric was super cordial and acted with the utmost safety precautions given the coronavirus issues still abundant. We felt at ease the whole time. We will call them back for any other plumbing needs we have again in the future. Thank you ET Plumbing! read more

My dad called at work to say that our garbage disposal had clogged (had happened about a year before, same issue). I called the original company that had helped us but they had no availability, and we didn't want to go without a working sink for x amount of days. Looking on Yelp I found ET Plumbing and was attracted because of its unique name/aesthetic. Messaged here on Yelp and got an answer back quickly, with an estimate when I asked and availability the very next day. Our technicians just left and fixed our unit and even pointed out that our garbage disposal was beginning to leak (decided to file a claim with home insurance instead of having the company fixed). But the men were kind, worked well, and most importantly, fixed the problem. I will definitely keep the company in mind for future problems and recommend them to any of our friends and coworkers. read more

Our garbage disposal broke on Sunday and you don't realize how much you need something until it's broken right? Eric's team showed up right on time and had it all replaced in less than 30 minutes. Even took out the old and disposed of it. They also had the best price! I was not expecting to dig into my ER house fund so quickly after buying my house but didn't make a dent in it at all once we ran the transaction. I would totally use them again! read more

They were super fast in their responses! They were able to come in and get the the job done quick. The customer service was amazing! I highly recommend them for any of yoUr plumbing needs! read more

ET did not complete work for me as they were busy, however this review is for their customer service. 1. Were very timely in responding to my message--that says a lot. 2. Due to my location and schedule, ET recommended another plumber with whom they have a relationship and said plumber did a fast and fair priced PRV replacement. read more

John was the best, he did an awesome job replacing the twisted tube my husband made out of our tub spout, builder glued a threaded kind, that's a no no. Eric was the one who quoted the job, he was super attentive and kind but most of all understanding of our particular situation. Fair pricing and and excellent job all the way. Thank you again! read more

I can not say enough amazing things about this business!! Eric was great! He's friendly, well versed in the parts needed, as well as solving a problem relatively inexpensively compared to the other two companies who said it was a two day job and was estimated over $1000. (Took them 2 hours and less than 1/4 of the cost.) I will be using ET Plumbing from here on out for any of my plumbing needs! read more

I called them in need of multiple small plumbing jobs -- but with a crazy timeline that kept changing as we had not yet closed. ET Plumbing was super fast, reliable, accommodating, and HYSTERICAL. This company is legit. I would not hesitate to call them back in the future. read more

Great business, quick in their responses. I asked for a quote for drain cleaning, they quoted me a far price. We're on time and reliable, and complete the job with no hiccups. Can definately recommend them to others! read more

I recently contacted ET Plumbing due to a leaking fiberglass bathtub. Eric responded to my request immediately and then thoroughly explained the removal and replacement process while allowing me to ask any and all questions until I was knowledgeable about the whole procedure. My conversations with Eric not only made me feel confident in his adeptness but also in his work ethic. However, after much consideration, I switched directions and decided to have the bathtub repaired and refinished (which is outside of Eric's expertise) and although I didn't contract with ET Plumbing, I wanted to share my experience and praise his helpfulness and consideration. As my fellow Yelpers know, it can be difficult to decide who to contact, especially when you have a huge selection of highly-rated professionals to choose from, so I hope this review will be helpful in taking that first step. read more

ET Plumbing replaced our water heater, which was really old and full of sediment. They did a great job at a good price, and they were able to get to us pretty quickly after we requested a quote. Communication from their team was also great. Highly recommend them, and I will be using them again if we have any future plumbing issues! read more

We just used ET Plumbing for the first time and will use them again. They came when they said they would and were fantastic to deal with. We had them come to give us a quote on fixing what we thought was a slow leak from a pipe. But after looking, they said it didn't look like there was a leak and suggested testing the system. We agreed to pay the hourly rate and they did the test and everything was great. Since we were still well within the hour, we asked them to also look at a pipe in the attic that our home inspection had tagged. They figured out that that was leaking and fixed the problem. Very satisfied. read more

I had Eric come out to swap out a routine part and he noticed an leak in my front yard. In less than 24 hours, ET fixed the small things around the house that were giving me issues, and had a crew dig up and fix the previously-unknown issue. Top quality service and workmanship. These are the guys you need to call if you need something done right! read more

I asked ET Plumbing to come out to look at our fireplace, which hadn't been turned on in years, and I couldn't figure out what was stopping it from starting. Within just 30 minutes they had figured out what was wrong and had it roaring again. I would never have known what the issue was. Very friendly, very professional, and very ready to solve whatever problems were in the way. 5 stars! read more

They are very so friendly. Care about their customers. Always update info for you. John was the one who came help me do the drain cleaning service. He is nice, and helped me fix all of problems. Will keep using ET. Really glad that I found them from yelp. read more

I use this company exclusively. They are the best. Fair, reliable, know their stuff and EFFICIENT. Eric and his team are above reproach.

Eric and team are hands down the best contractor we've used since buying our 1960s house full of questionable DIY. Eric was easy to get a hold of on the phone, took the time to understand what we needed, and gave a very competitive quote. The team that came out was professional and did the job better than we had hoped. After, we asked about getting a tankless water heater installed and Eric was happy to make a trip down here. He was extremely thorough in looking at options and again the price was very competitive. Given the high quality, appropriate pricing, and top notch personability we won't use anyone else. read more

They lost a customer purely because of their "customer service". I am an out of state landlord that sometimes need to hire people for repairs on a rental in Austin. I tried these guys after the previous plumber I had retired. At first it seemed OK - expensive, but OK. I know plumbers are expensive, but $175 to replace a wax ring (It takes me about 10 minutes and costs less than $10) seems excessive. But, I take care of my renters. I also approved the $395 toilet replacement ($90 toilet from Lowe's) because it had to be done. It would have been OK and this would have been a 4 or 5 star review, but they HOUNDED me for payment after the toilet replacement. Less than SIX HOURS after they completed the work they called me twice, texted me twice and emailed me all the while making a point that they wanted their payment today! And this is after I paid their first invoice (for the new wax ring) within hours of them sending the invoice - without any need to hound me like they did this time - so they knew I pay my debts. I don't know what happened, but this is such a horrible experience that I am never using them again. Is this really the type of company you want to use, because it's not one I want to. read more

I found ET Plumbing to be responsive, proficient and more than fair. They know their business and do excellent work. I can't recommend them too highly. read more

Eric is as good as it gets. He deserves a gold star from everyone he encounters. I attest to the fact that all the great reviews he has received are earned. If there was an Academy Award for Best Plumber, he would definitely get it hands down. Now from Austin, Texas. read more

Woke up to no hot water. A quick troubleshoot showed that our hot water heater had failed on us. We called around town to find someone to help us, but nearly everyone was booked. Except for ET Plumbing, who just happened to swing by between calls because they're that dedicated to their customers. And what makes it even better: they were able to quickly fix the problem. In and out, just like that. Absolutely terrific, top-rate customer service and plumbing skill. And maybe best of all, I don't have to worry about finding a plumber in the future. I'll clearly be calling ET the next time I need something. Incredibly satisfied. read more

I found myself in a pinch... I got a call from the tenant at one of my rental properties a few weeks ago. He said his water bill had jumped almost $100 from one month to the next. YIKES! I turned to Yelp to find myself a plumber, but it happened to be the week of the first cold snap, and many of the top rated plumbers were booked for days on end. I stumbled into a referral to ET Plumbing from another reputable plumber who assured me that Eric would find a way to fit me in. I called on a Saturday, left a message, and within 10 minutes Eric had called me back to make arrangements. I put him in contact with the tenant, and he was on the property by Monday. He quickly assessed the problem (silent leak in one of the toilets, which admittedly were old) and put together an INCREDIBLY reasonable quote to replace both toilets in the house. The work was done quickly, my tenant is thrilled with his new low flow toilets, I feel like I didn't get ripped off, and Eric was the consummate professional throughout. He kept both me and the tenant in the loop and was happy to text rather than chat on the phone, which I greatly appreciated given my job keeps me tied up in meetings most days. After working with Eric and ET Plumbing, I'll never go to anyone else. read more