I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

Pros: Car buying and selling process was smooth. Had a…read moregood quality selection and felt I got a good deal on my vehicle. Be forewarned- come prepared to buy the car when you see it as that's what you will be pushed into doing. Thankfully they held onto the car for 2 days more for me. Sales people are friendly and polite. Cons: My car arrived to the showroom a couple days after their max deadline for it to arrive. Sale felt rushed- if you want the traditional dealership experience when buying a nicer vehicle go elsewhere. Do not trade in-they will offer you too little- I traded in on carvana for 2K more. They move quite slowly here. I had to come twice to remove the decal that they put on the car as they had no one available the first time. Make sure to ask them to remove the carmax decal they put on your car before buying it.

Honestly, don't even come here. You're better off buying a vehicle from a private party because…read morethese prices are outrageous. The service here is crap, they make you wait long, and it's all falsified-- they say things to make you "feel good" as if they're on the same page as you, to reel you in and then as soon as they are about to earn your business, they fall short right after. Take your business somewhere else. PS: I even tried to apply working here and they gave me BS results. I went through several interviews-- Was told that everything went extremely well and then crickets for days, when I was also told I would get a reply by the end of the week and still nothing. Had to reach out multiple times just to be told that I didn't get the job. Horrible management and terrible communication.

Mark was a great service advisor…read more My honda civic had a couple of recalls, and in the past I would make appointments, but was told that the parts were unavailable. However, Mark went the extra mile to reserve those parts for me to make sure that I will have it. I am from San Jose so it is a bit of a drive to Fremont to get a service done in my opinion. I was also able to get a complimentary car wash and had my infotainment checked out. I was having apple car play issues but must be because I dont have the original apple cord lol. Thanks Mark!

November 10, 2025…read more To Whom It May Concern: Today, I took my 2020 Honda CR-V into AutoNation Honda of Fremont, California for servicing since the car's starter is having issues. I'd like to mention that I have an extended warranty. It's the Platinum VPP package that 84 months and 75,000. My experience today was not a favorable one. After dropping off my car, the service technician said that it was the battery that was causing the issue and not the starter. I found it odd because the battery was purchased on November 8th, 2024. So, the battery is a year and two days old as of today, November 10, 2025. The service representative, (Haroun - not my usual service person) told me that my extended warranty did not cover the diagnosis because it was not a mechanical issue but he would be willing to waive the $271 dollars they were trying to charge me if I paid $340 for a new battery. Why would I pay that much for a battery knowing that I have a year old battery that would need to go back to where I purchased it in order to get a new pro-rated battery for less. Upon AutoNation Honda releasing my car and finally waiving the $271 dollars, I immediately went to the place where the battery was originally purchased and was given a brand-new battery at no-charge. The battery was replaced in my 2020 Honda CR-V which I need to mention only has 47,752 miles to date. Well below the threshold of extended warranty package that I paid over $2500 dollars for. Turns out, I still have the same issue with the car. IT WAS NOT THE BATTERY. In fact, after replacing the battery and going home the car's starter made the funny noise it made as it struggled to start the car and upon driving home, the Auto Start & Stop / Idle Stop and Go died at a streetlight. I am beyond frustrated with the lack of service and customer service I received today. Can you imagine buying a new battery from the dealership's service department for $340 dollars and still going home with the same starter issue. It makes me wonder, did they even look at the car or perform the diagnosis? I called the dealership when I got home and asked to speak to the service Manager, Andrea, but the receptionist said she was busy but would take my name and number down for a call back today. The receptionist even pulled up the service history of the car to make it easier for Andrea to handle my phone call. NEVER RECEIVED A PHONE CALL BACK TODAY. I went by the AutoNation of Fremont dealership, but it was already closed. A salesmen spotted me and said Andrea was still inside and he knocked on the service door, and she looked at me as the salesmen pointed to her that I needed help. Andrea and I made eye contact, but she ignored me and continued to type away on her computer. As I mentioned previously, I never got a call back from her. This is my 4th Honda that I have purchased and never have I ever received this type of neglect and now swindling from a service department in all the years that I have had to take my car into a dealership for service. I am writing this letter to escalate my issue. I can't help to think that once I paid for the extended warranty, no one wants to bother with me because the money was already handed to you guys.

We love our new 2026 Equinox from Fremont Chevrolet. We traveled from Sacramento to look at their…read moreselection because they had several of the one we specifically wanted. We walked on the lot and Sami greeted us very friendly and was easy to work with. We had a dollar amount in mind and he worked with us to get there without any pressure or being pushy. He was fair, honest, genuine, and transparent with us. Perhaps the easiest and most stress free experience we've had in buying a new car. Aamir and Emal were both very helpful as the whole team made the process easy. The team here is great and we are so satisfied with the customer service, the price, and we got the cat we wanted! Highly recommend purchasing your next car here.

Just a horrible experience. Do not take your car there to get serviced. Don't go unless you want…read morestress. I will just drive farther for my services.

Mir helped me with my purchase of my first truck and had a great experience! Would highly recommend…read morethis dealership!

Dishonesty from salesman, through to sales manager up to the owner. They will say that they want…read moreto fix the problem but then not honor their word. Lied about features of vehicle, deposit that does nothing for the customer, won't stand by what they sell. ("Not that familiar with Fords" but this isn't disclosed until AFTER the vehicle is sold.) They want to shine you on and waste your time until you are tired of trying.

Dante was great to work with. Very knowledgeable about the car (of course he's an engineer in…read moreanother career). He had me test drive a Toyota truck. About 2 minute into the test I told him I want to buy it. He had me go on the freeway as well as surface streets so I got a full experience of the truck. Nice call Dante! Price was right, service was great, and if you want a good car - talk to Dante.

I have been trying to contact the dealer for a contract cancellation and they have been completely…read moreunresponsive. BE AWARE while buying any contract from them. The FINANCE department wont even call back or reply to your emails at all. They told me they send the cancellation request but send me the check for wrong amount. I have been trying to talk to them with no response at all. WORST DEALERSHIP EVER!

I had an outstanding experience working with Ali at BMW of Fremont. After shopping around multiple…read moredealerships in the Bay Area, Ali stood out immediately for being transparent, responsive, and straightforward throughout the entire process. From the start, he communicated clearly over email, answered all my questions, and most importantly respected my time. There was no pressure, no games, and no surprises when I arrived at the dealership. Everything we discussed beforehand was exactly what was presented in person. Ali helped me secure an amazing deal on my new BMW X7, and the entire process was smooth and efficient. I was honestly surprised at how quickly everything moved , I was in and out much faster than expected, which is rare when buying a car. What I appreciated most was his professionalism and honesty. He made the experience feel easy and stress-free, which is exactly how buying a car should be. If you're in the Bay Area and looking for a BMW, I highly recommend asking for Ali at BMW of Fremont. Great service, great communication, and a great deal. Thanks again, Ali!

Negative stars -…read more Rude Offensive Doesn't respect boundaries I will not shop here I had I quoted about a BMW X4 , I had responded to the 4 phone calls and a text.. I texted back . Letting them know I was out of town. And will be back Sunday to follow up. The phone calls persisted . I had the displeasure of speaking to Ali. I told him since I am being bombarded with phone calls and I had responded that I wasn't going to be following up. He hung up mid sentence... this is not my type of business - you do what you want .: I will not shop here or any other of their businesses... I will follow up accordingly.

Michael Whang sales manager and Erik Sayago sales person were great to work with. Super smooth…read morecommunication, test drive process and walk around was great, efficient, friendly and knowledgeable. Felt like I could trust them every step of the way. Happy to get a great car for a good deal Dimitriy S. in finance was very difficult to work with though. Hard sell on a bunch of insurance and service plans, got personal and then questioned my judgement. Most frustrating was then added in a accessory charge at the end which he said was mistake. On careful review of his paperwork,, he had this added accessory charge, from the beginning of the paperwork and tried to rush through it and dismissed my questioning, it when we first looked at the paperwor. He then tried to sell a $8k insurance product that he immediately dropped to $3k then refused to hear a no until I walked away. Could not trust him.

I just moved here from TN. I go to Hyundai for all the maintenance on my car…read more I stopped by and asked if they could help me change out my headlight. I could do it myself, I had the bulb, just didn't have the correct length screwdriver to do the job. The first associate who greeted me was awesome. Super cool. He wanted to help me out but he wasn't a tech. So I ended up waiting for the lead tech, who when approached me, off rip just started to shake his head no. I thought he was joking so I asked if he would be able to help. He replied saying, "No, we charge." Which was something I expected. Though when he proceeded to say it would take up to a HALF HOUR to do the job and they charge $280/hr. Saying they also don't charge anything less than an hour. I thought that was pretty insane to change out a bulb. I then asked if they had a screwdriver I could use to do it myself. They refused that as well. Don't seem to want to help in any way. The place had no business as it is..you would think they would treat their potential customers better. Seems like dude hates his job. I ended up going to the dealership across the street, they changed it out for me for FREE. Took them less than 15 mins. Tipped the associate $40 and was on my way. Definitely won't be returning to this establishment again.