Overall, my car-buying experience here was quick and straightforward. I was at the dealership for…read moreabout two hours total, with the longest wait being for the car to be detailed and gassed up. Negotiating the price was simple, and I appreciated working with Hamid Hassan. Final paperwork took about 20 minutes, and communication before the purchase was great. Unfortunately, communication after the sale has been very limited. Within two days of purchase, I noticed a braking issue where the car would shake at speeds around 25 mph, which raised safety concerns. I contacted the dealership less than a week after purchase and explained that the front brake rotors needed replacement. I was told I would need to speak with a manager regarding reimbursement, but that never happened. I replaced the front rotors myself within a week of owning the car @ a cost of $380 due to the safety concern. Despite multiple calls and emails over the past month, I have not received a response. The lack of follow-up on a safety-related issue has been disappointing. AP

Livermore Ford service is the worst in the Bay Area. Might as well drive a few miles more and head…read moreto Walnut Creek Ford. They charged me close to $1000 for my first service for my Bronco with 7000 miles on it. The Ford recommended service was ~$150, they added on about $800 worth of completely unnecessary dealer service items. I asked them to keep the filters so I could inspect them, and as I suspected, they were very clean and didn't need replacing. There were a bunch of other such completely unnecessary work done. Will never be going back to Livermore Ford.

Easy to work with!…read more I found out about S&S from a Facebook ad I recently saw of a 2007 Toyota Camry. The posts description was straight to the point and included any defects it had exterior wise which I found useful. Although I was asking a lot about the car, they were super transparent and answered any questions I had. Really comforted me since I had lived 2 hours away and wanted to be sure of the condition it was in. After agreeing to a price with the owner, I found out they did all of the paperwork in house meaning I didn't have to go to dmv at all! That was definitely one of the most convenient aspects as it meant I didn't have to go waste another couple hours waiting to get it registered in my name. They mailed me my stickers and registration card a couple of days later and I couldn't have been happier. Definitely looking to come back when I or someone I know needs a car as they made the buying process super easy!

I have been looking for a car for the last few months, but I was struggling due to recent car…read moreprices. Fortunately, I was able to find S&S Performance Motors. The owners replied really fast and they had great customer service. They also my job a lot easier because they did the DMV registration for me. With my hectic schedule that was really helpful. I bought the 2012 Hyundai Veracruz. The car was very clean and well taken care of. I have been driving the car for a few weeks now and there are no issues with the car. I would highly recommend.

**DISCLAIMER** NOT YOUR TYPICAL SKETCHY USED CAR DEALERSHIP! Oh contraire amigos, this is the place…read moreyou should consider first for a used car option. I lowballed at first if I'm being honest (big time thrifter I do it by nature) & Joe's response alone gave the gut feeling it was the right choice to head over because most of the time I get cursed at for the offer I gave originally. I've had 5 cars in 6 years (not by choice) so I've had plenty of experience dealing with buying used cars from dealerships to private parties. This was bar none the best experience I've had without a doubt. Joe & Mrs. B are definitely a power duo, both wholesome, honest & are just regular folks who just happened to sell cars really. No nonsense, no deception. Transparency is elusive when buying a used car from a smaller dealer 90% of the time, but that was present clear as day. I HIGHLY recommend you pop in & take a gander if you're looking for something, my fiancée & I are super hyped.

As a minister to youth i recently helped a young man get transportation which allowed him to get…read morework and be independent . With Mrs B's help we were able to finance his car bought there. A week later one of the cylinders misfired and needed repairs. When contacted Mrs B's helped with the cost of the repairs. They are christian based and I would recommend them to anyone seeking transportation. I know if we were dealing with any one else the response would be much different. Thanks again for being here in Livermore and helping our community.

I sold my first car to CarMax Pleasonton. Great experience overall. The staff was very professional…read moreand knowledgeable. They walk you through the whole process from start to finish. As a courtesy they will also give you a free ride home.

The whole experience was amazing! I got an online quote, made an appointment, they inspected the…read morecar and gave the same offer I got online. Staff very friendly and helpful and fast. My appointment was at 11:30am and I was done at 12:30pm!

I have a 2024 Alfa Romeo Tonali and a 2021 Giuglia. Alfa Romeo of Livermore is my favorite in the…read moreregion. Vernon and Kenny are awesome!! The service is faster than other spots in the region. Vernon was able to fit me in for the appt (I live out of area) and had the car ready and washed on time. Great experience! Vernon was amazing! From day one he communicated with me in regards to the progress on the car. Very easy to work with, easy to talk to and did an amazing job with my car. Thank you guys soooo much and I'll definitely recommend to all my family and friends!

Poor Diagnostics & Customer Service…read more We brought our Alfa Romeo Stelvio to this dealership after several warning lights came on. They charged me $300 for diagnostics and told me the battery was bad and needed to be replaced. This didn't make sense because the battery was installed by AAA about a year ago. To be sure, I called AAA. They performed a full check and confirmed the battery was perfectly fine. Despite this, the dealership insisted their equipment was "better" and continued to claim the battery was bad, without performing the basic tests (charge, load, and reserve capacity tests) any competent mechanic would do. I then took the car to another independent mechanic. He confirmed that the battery was 100% healthy and instead diagnosed an issue with the BCM, which he repaired. I contacted the dealership again to request a refund given the incorrect and incomplete diagnostics, but they refused. Overall, I paid $300 for a completely wrong diagnosis and wasted time dealing with an issue they failed to identify. I would not recommend this service department.

I purchased a car from Dusty Cars a few days ago. Everyone…read morewas very polite and helpful. I am very pleased with the service and highly recommend them. Julius Bertolucci Livermore, Ca.

Great place to find your next collector car. Doug and his guys are a pleasure to do business with…read more I will be purchasing another from them in the future

Do not trust Hertz! After I purchase my vehicle I discovered undisclosed accident damage that was…read moreconcealed by Hertz and not properly repaired. I ended up paying $5000 to have the body work redone and just paid another $3000 to replace the electric control system and batteries that were destroyed by water damage from the shoddy repair job. Unfortunately Hertz went through bankruptcy so I was unable to sue. You will never find Hertz accident damage on a carfax report because Hertz has everything fixed in-house or by a shop that doesn't report the claim. Beware the high cost of the low price.

They had my 70 year old mother waiting 45 minutes for a car she checked in for online. One of the…read moreagents even took a customer that was behind her in line ahead of her. This wait time is ridiculous. Never again at this location.

Is there a rating less than one star. Just horrible. They tried to tell me my charge for my…read more75,000 mile tune up was going to be $3900. They also said that they had to change my transmission fluid at 75,000. It turned out that no transmission fluid change is required until 150,000 miles. I took it to a local shop where they work on my Landrover. They looked up Lincoln requirements for my mileage. The charge was $350 for all required work. I followed up with Lincoln National Customer Service. Although they were very nice, they could not help regarding the issue. I have bought 3 Lincoln cars in a row. Never again will I buy a Lincoln.

Was on the lot for 10 minutes before a gentleman driving a Lincoln Aviator stopped long enough to…read morelet us a salesman would be out to see us. When the salesman arrived he didn't offer to open up even one vehicle to let us see inside, didn't seem very knowledgeable about the vehicles. Not exactly sure what's required to get to see inside or heaven forbid a test drive but we won't be back to find out either.

I cannot say enough good things about our experience with Mark at California Diversified in…read moreVentura. My son drove all the way from Southern California because they had the exact car he had been searching for and it was absolutely worth the trip. Mark was honest, straightforward, and incredibly easy to do business with. There were no games, no pressure, and no surprises. Just a smooth, professional, and genuinely pleasant experience from start to finish. I truly hate car buying, but Mark made the entire process so enjoyable and stress free that I would gladly make the drive again for our next vehicle. That says a lot. One hundred percent recommend Mark and California Diversified Ventura.

Mark was open and honest and I was able to buy the car I love! The price we paid was very fair. I…read morewould highly recommend California Diversified. They have a wide variety of cars available And the selling price on my Hyundai Tuscon was reasonable.

Recently worked with Sales Consultant David Modic and it was a pleasure. He made the process very…read morestraight forward and was able to work out a deal and purchase my new Honda Civic ST. Really appreciate his help and advice. If you want a good experience at Livermore Honda, couldn't recommend David enough.

I've helped my parents and younger brother purchase cars from various dealerships, but none compare…read moreto the experience I had at Livermore Honda. It was by far the best dealership experience I've ever had! Ask for David Modic -- he was incredibly informative, patient, and respectful throughout the entire process. As a first-time car buyer, I did my homework and test drove multiple vehicles at different places. David stood out for his honesty and expertise. He never pushed me to add unnecessary features or upgrades I didn't want. I also shared a previous bad experience we had at another dealership, and David was refreshingly straightforward and transparent. If you're looking for a smooth, pressure-free car buying experience, I highly recommend Livermore Honda and working with David Modic. Thank you to Frank, David, and Xander! Awesome team!