Thanks to Humza in Sales & Kevin in Finance we got my push present! Our growing family wanted a…read morereliable & budget friendly dream car so we got a 4Runner! Humza made it so easy for us to pick up the car with a newborn in tow. Kevin kept it quick in finance and caught a disparity that saved us time in the backend. Thanks guys for making it awesome. Sam and I (& Axel) Appreciate you all!

Saw a used vehicle online this morning. Drove all the way here, just to be told it's not sold, but…read morehas been set aside and removed from the website for the owner's niece to see it on Tuesday. And then if she doesn't want it we could look at it then. NOT a way to do business!! Follow up same day - we bought from a dealer in Petaluma (what wonderful people and dealership). 8/31/26 - Thank you for getting back to me.

Great experience buying our CRV from David. He was very…read morepatient and informative and made the whole process very smooth. The whole staff was very easy to work with and No pressure at all. Would do business with again!

The Livermore Honda service staff was top notch, but it seems like the staff has changed, not only…read moreare they now understaffed, the new service staff is pretty rude and unfriendly. I am not happy with my most recent service. They also want to charge you for every little thing that should be included in the original diagnostic fee... I heard one of the staff members went to Walnut Creek, I guess that's where I'm going next!

They have one of the Best sales and finance staff. Very knowledgeable and professional. Straight…read moreforward and up front. It took my wife and to buy a CPO 911 less than two hours. Sunny and Omar were great. They greeted and opened the door for us as we approached the front entrance. It was very warm and welcoming. Everyone should buy their Porsche from this dealership. Tons of parking and great inventory. Thank you for making it a memorable experience for my wife. She got her dream car! Special thanks to Sunny for taking his time and explaining everything and making sure we understand everything in his office, very patient.

I used to love this dealership, and my previous reviews below show it. I don't like writing…read moreone-star reviews, and I spent enough time explaining to them how important it is to be fair and not forget the dealership's longtime clients. I was recently offered a 2026 GT3 Touring. They asked me $50K over MSRP to "start building a business relationship." I heard those familiar, luring words all over again. They apparently forgot that I've bought multiple GT cars from them, paying more than $50K in markups on each one. I made it clear that I was uncomfortable with the markup, but they still asked me to come in, so I agreed to have a dialogue. During the negotiations, I reminded them of my history with the dealership, including how many cars I've already bought and the nearly $200K I've paid in ADMs over the years. Their response was, "Its new ownership, and you need to give us something." Apparently, my entire purchase history was wiped out the moment new ownership took over. They obviously want my business, but only under their terms--and, in my opinion, those terms are sketchy. I'm actually glad they approached me at a time when I don't need to buy from them. Nevertheless, I would always consider buying a cool car. I hope this review helps some Porsche enthusiasts who are excited about building a relationship with this dealership, as well as people like me who may be seriously considering coming back.

Do not trust Hertz! After I purchase my vehicle I discovered undisclosed accident damage that was…read moreconcealed by Hertz and not properly repaired. I ended up paying $5000 to have the body work redone and just paid another $3000 to replace the electric control system and batteries that were destroyed by water damage from the shoddy repair job. Unfortunately Hertz went through bankruptcy so I was unable to sue. You will never find Hertz accident damage on a carfax report because Hertz has everything fixed in-house or by a shop that doesn't report the claim. Beware the high cost of the low price.

Doing business with this Hertz location is worse than going to a dentist for a root canal…read more Absolutely painful slow process of checking in and checking out. The employee I dealt with was extremely subpar in terms of customer service, communication and basic decent behavior. I had to endure 15 minutes of the employee snorting rubbing her nose and being overall repulsive and disgusting. I will never use this location again. Oh if that's not enough the employee in question answered a personal phone call and ordered lunch in the middle of checking me out. Oh did I mention they have absolutely filty dirty cars. The car service dealer that sent me there was actually aware of how terrible this location is and they are moving their business to Enterprise ... they have a reputation! You've been warned.

I had an excellent experience working with Shamika during the return of my Subaru Solterra lease…read more She was professional, knowledgeable, and took the time to explain the process clearly from start to finish. What could have been a stressful experience was made smooth and straightforward because of her patience, attention to detail, and outstanding customer service. Shamika was responsive to my questions, transparent about my options, and ensured that all paperwork and next steps were handled efficiently. I truly appreciate her willingness to assist and her commitment to providing a positive customer experience. Thank you, Shamika, for your professionalism and support. It was a pleasure working with you.

I worked with a salesperson regarding a used vehicle and made a specific offer over the phone. I…read morespoke with him several times and specifically confirmed the price. He told me they could "make those numbers work," but that I needed to come into the dealership to make it happen. Based on those conversations, I drove to the dealership after work believing we were essentially in agreement on the numbers and just needed to finalize the deal. There was also another issue that concerned me. The CARFAX showed that the vehicle had been involved in a minor accident. I was told that this vehicle had come to this dealership as part of their purchase of a neighboring Porsche dealership. Because of the accident history, I specifically asked to see the repair/work order so I could understand exactly what damage occurred and what repairs had been performed. I asked about this paperwork multiple times and was repeatedly told they would get it for me before I completed any paperwork. However, by the end of the visit, I was told they couldn't find the work order. Considering the vehicle came from a neighboring Porsche dealership that they had acquired, I found it concerning that the repair documentation they had told me they would provide suddenly could not be located. On top of that, I spent about two hours at the dealership. They asked me to fill out a credit application and ran my credit. Given our multiple conversations and the fact that I had confirmed my offer before coming in, I believed we were proceeding based on the numbers we had already discussed. Only AFTER running my credit did they come back with a price approximately 20% higher than my offer. This is the part I find most frustrating. If we were actually that far apart, why wasn't I told that during any of our phone conversations? Why ask me to drive to the dealership after work and run my credit if the dealership was nowhere near the number we had repeatedly discussed? Had they simply told me their actual number beforehand, I would not have made the trip and certainly would not have authorized a credit inquiry. To be fair, everyone was courteous and professional in person. My issue is not with how they spoke to me; it is with the lack of transparency throughout the process. Between being told several times that they could make my numbers work, running my credit before revealing that their price was roughly 20% higher, and being unable to produce the accident repair documentation they had repeatedly said they would provide, the whole experience left me uncomfortable and feeling misled. In the end, I wasted nearly three hours and ended up with an unnecessary credit inquiry without a deal. I would be very careful when dealing with this dealership. If you negotiate a price over the phone, get the numbers in writing before making the trip or allowing them to run your credit. And if you're considering a vehicle with an accident history, I would also insist on seeing the repair documentation before moving forward.

Update: Talked with Milad on the phone. I realized that communication is key and learned a bit…read moreabout some issues with previous customers and damaged cars--this gave me more context and I get where they're coming from. I just got back from test driving the car that I've been interested in and can honestly say it was a very positive experience. I think there is a deal brewing. In any case, if your interested in a car that Autobahn Gallery has, I'd say pick up the phone, chat with them and communicate what your looking to do clearly and I'm sure they'll be more than accommodating.

This business is not honorable. Do not buy from these people. I purchased a 2019 ESV Escalade in…read moreNov 2025. I understand the terms of as-is purchase; however, the faults on the vehicle were grossly apparent to the point that the seller must have known. These people are not honest. The car was plagued with problems including front and rear suspension failure, thermostat fault problems, and transmission torque converter failure. I spent $18,000 on repairs on top of the price of the vehicle. Yesterday 20260710 the engine failed, with an estimated repair cost of $20,000. Feel free to contact me at salcedojc@netscape.net if you are considering buying from Autobahn Gallery.

I've been buying Audi for over 30 years, from private parties to dealers, used to new. It's…read morenormally a stressful thing for some, but for us, it's always a joy since we always knew what we wanted and the prices we're willing to pay. We did our research before we start looking for the ones we liked to buy. Most of Audi dealers are very professional from North to South California. Last month, we wanted to get an Audi for my son going to college next year. Originally we we're going to get a new A5 gas for him, but after looking at all these Audi models and he seemed to like the Audi Etron GT. The 3-4 year old ones with low mileage would cost almost the same price as the new A5, so we decided to find a good one for him. We went to see many cars from various dealers in the Bay and we found this 2022 Daytona Gray at Livermore Audi, a little way from our house but we went to see. We went there first with just my wife and I and we met Adil, the sales professional, he's extremely polite, patient and professional while showing us the car and explained all options of the car. We test drove the car and promised to bring back our son for the final decision, no pressure there. On the weekend, we took our son to see the car. He really liked the beautiful establishment, quite new and modern with many nice Audis in the show room, the water bottles, the coffee machine that I liked. There are many Audis different models to choose from new to used. The car was sold to my son as soon as he saw and test drove the car, he didn't even want to look at the newer A6 EV parked next to the Etron GT. The color Daytona Gray is the one that made the decision for us between the 2023 Black and this one. For us, 2023 Black one deal is better for the money, but the deal is only good if we liked the car and my son really likes this gray one, he could careless about the year. Audi of Livermore gave us 4.5% on the loan which was great. The car was missing a part and Adil promised us without any written promissory note. It's trust. We got a 5 year/75k miles Audi Platinum Warranty for the car to make sure my son doesn't have to worry about fixing the car if anything goes wrong. While we're waiting for finance, Adil created Audi accounts for both my wife and son to the Etron GT on their iPhones which was very beneficial and informative. It was a great experience buying with Livermore Audi, it's worth the long drive. A great deal is when everyone is happy regardless of dollars and cents. When I came to pickup the part ordered, a nice young man Rayon showed me an Etron Q8 which I may buy when my son took his car to college. We do like Audi EV now, extremely comfortable and Luxurious just like our Audi A8L.

This review is for Audi Livermore's Service Department. I brought my 2022 e-tron for its 40k…read moreservice in April 2026, and they tried to charge me $275 for the diagnostic fee. I thought the car should still be under warranty, but they "checked" and said my car was out of warranty. I tried to set-up another appointment for a recent brake booster recall and a software issue. This time, they quoted me $330 for the diagnostic fee on the software issue. Sensing something wrong, I called Audi USA and confirmed that my car is under standard warranty until July 2026, which means that Audi Livermore should NOT be charging diagnostic fees at all. Two times in two months of misleading and shady practices. I will be taking my Audi to another dealer going forward. Contacted another local east bay dealer, confirmed my car is still under manufacturer warranty and not charging any fees like Livermore tried to twice.

Great experience leasing my new EV here. Alejandro made the whole process smooth and easy --…read morepatient, straightforward, and never pushy, even through some back-and-forth on pricing. He took the time to walk me through the lease terms clearly and didn't try to oversell add-ons I didn't need. Still finishing up a couple of last steps (getting the app set up and picking up my home charger tomorrow), but based on the experience so far, I'd definitely recommend asking for Alejandro if you're shopping for an EV lease here.

Fantastic dealership, great people, and great integrity. Shout out to Danny for being a fantastic…read moresales rep, shout out to Kamron for being an awesome manager, and shout out Everardo for being a fantastic service advisor. I bought a used 530i and I noticed the lane assist camera wasn't functioning, we all thought it just needed a calibration and I was informed it would be taken care of at no cost. Once Everardo got it, he discovered it was because the windshield had been replaced at some point by a non oem windshield, and that was the problem. Obviously it's a lot more expensive for the dealership to cover an oe windshield replacement when compared to a camera calibration. I signed for the car as is, they could've totally screwed me if they wanted to, but that's not East Bay BMW's style, they told me that it would work and they made good on their promise, even though it was more work than anticipated. Legally speaking, they didn't have to do that, and most dealerships would've taken the opportunity to make some money there. I'm blown away by such honest business in this day and age, it's so uncommon, especially when dealing with larger companies. But these guys are awesome. And to top it off everyone is hella chill, friendly, and fun, but still professional over there. Salute!