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    Eurostars Winter Haven

    3.2 (186 reviews)
    ModerateHotels
    Open Open 24 hours

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    Chris S.

    This was disgusting. I probably would never have known if I didn't have to make my own bed because they still are not providing housekeeping during a stay. But, I discovered the comforter on my bed had a hole the size of a quarter surrounded by what looked like flecks of blood (see photos). Ick! I talked to the front desk manager and he quickly had it replaced. But, it should never have been a problem in the first place. How could housekeeping put that comforter on a guest bed?

    Exterior
    Richard R.

    Seven years later we returned to the Winter Haven as our first stop on our way to the Keys. We arrived around 9:00 PM on a Tuesday night and the valet was immediately there to take our car. I don't recommend having a car for South Beach, but in our case we needed one as we were continuing on the next day. It cost $35.00 for the valet parking and for the convenience of being late and for one night, it was worth it. The hotel is still very charming. They now have an Italian restaurant in lobby and the front porch. The rooms were fine for us. Yes the bathroom is a little tight, but the shower is vey spacious enough and nice. The staff was outstanding. The location is great, on the quiet side of Ocean Ave but still close enough to everything. We tried to use the beach before we headed out on Wednesday but it was just too windy. There is a resort fee that includes beach towels and beach chairs. I would still recommend this hotel after seven years! Solid 4 stars.

    Dust on the alarm

    This hotel should not be allowed to operate under the Marriott flag. Below is a summary of my family's experiences here. Below is a copy of the complaint I've filed with the State of Florida Department of Business and Professional Regulation and division of Florida Health. Below is a summary of my family's experience with the Winter Haven hotel. I believe if the hotel were inspected you'd find multiple health threats highest of which is dirty air filters / single unit HVACS that need their coils also cleaned that are so dirty they are blowing mold spores over you while you sleep. The fact that there is year's worth of dust, dirt, and grime under and behind the beds tells the rest of the story which is that the facility smells bad because it's simply not being cleaned. We booked the hotel through a third-party app that does not offer a refund but we have walked about from $2,000 spent on this hotel because of serious health concerns. I'm allergic to mold and my youngest daughter of three is also. Please inspect this hotel and then sanitize it for the protection of the public. Thank you in advance and feel free to contact me with any questions. 216 room for my children sheets were dirty on the bed closest to the door Smell of mildew dirty behind the beds air filter in the AC has not been cleaned Original room 219 Smell of mildew dirty behind the beds air filter in the AC has not been cleaned relocation room 306 Smell of mildew dirty behind the beds air filter in the AC has not been cleaned stains in the bathroom near the toilet

    Christina G.

    Perfect location for everything South Beach. We were here for the South Beach Food and Wine Festival and this was a stellar hotel based on location. We were never more than .5 miles from any of the parties we were attending. I basically never had to get my car from the valet (though know that it costs $35 no matter how many times you get your car). You do need to give the valet a 20-30 minutes heads up when you need your car. Even though many people say the rooms are tiny, I didn't think they were that bad. Yes, you are paying a premium for being literally across from the beach! We were three to a room that had two double beds and I didn't feel cramped. You come to South Beach to go places, not to hang out in your room! When we first got there our outlet in the bathroom wasn't working. It just took one call and they sent maintenance to fix it. We didn't have any other issues. I love that they supply water bottles and beach towels. I drank quite a few of their water bottles during my stay. The AC can be loud. I wear ear plugs when I sleep so it didn't bother me, but I could tell it was quite noisy. I definitely enjoyed staying at this hotel. I think you just need to assume that if you're on South Beach you aren't going to be spending a lot of time in your room. This is as good a spot as any to sleep.

    Beautifully renovated historic hotel right on Ocean Drive. Outstanding job of retaining the historic art deco charm and details while updating the bedding and modern conveniences. Lovely airy room with high cielings and super quiet considering the location. Yes the bathroom isvery small but the shower is hot with great water pressure so the location and room more than make up for the tiny bathroom. Stunning ocean view and the service was top notch (Cristina at the front desk was fantastic!)

    Andi P.

    4 Stars for a cute little spot facing South Beach with teeny rooms that are perfectly pretty for the location. Seriously, I loved the room decor! They made great use of a small space to fit two full beds (maybe queens?), a desk, a TV, etc. I do wish that they, as well as many other hotels, would use an actual duvet cover rather than sandwiching two sheets around a comforter. Just a tiny gripe, but it seems to be an unfortunate trend... Otherwise, I appreciated the large floor to ceiling mirror that allowed one of us to dry our hair and apply makeup while the other was using the bathroom. Again- clutch for a small space! We took advantage of the valet (with its associates $35 fee), and every time we called ahead, the car was downstairs waiting for us by the time we got there. In addition, when we realized the outlet in the bathroom wasn't working and called the lobby, they sent someone over who came by and worked his magic to fix it. Overall, great service in the lobby and by the folks at valet, a small but suitable room, and a truly unbeatable location!

    Winter Haven, Autograph Collection
    Evan G.

    Winter Haven, Autograph Collection on Ocean Drive in Miami Beach is a cool place to stay at the beach. I really like the location and atmosphere that they have created here. I have been impressed with the level of customer service and everything that they provide here. Good overall experience every time.

    Mini bar in room drink here before going out it's much cheaper than drinks out.
    Tim T.

    Stayed here for a quick weekend, room rate was rather high charged an extra 40$ for an extra person. Also the drink prices are VERY expensive for three small patron and oj cost $80 that included the gratuity even your meals have the gratuity already included at 18% what if You don't like the service your stuck with it I tried to refuse the gratuity and it's a mandatory charge according to the servers. I live in the DC area and the drink charges are much cheaper than here. There is a bottle of Patron in my room that after reading to card I could have taken that to drink for $25 and got 6 drinks out of it. This place is not of children especially if the evening the people are so rude while walking on the streets. The room is very comfortable with everything you need within a phone call away. The hotel gets the 4 star for the room comfort, cleanliness and front desk staff.

    Door sign
    Iulia G.

    I have stayed at Winter Haven with a friend in the past and remember liking it, so when it was time to book my solo birthday trip, I didn't even think twice before choosing this boutique Marriott property. Located right on Ocean drive, this hotel stands 6 floors tall and has only one elevator, which can be slow at times. My room was pretty tiny and the bathroom was even smaller. The shower wouldn't fully open because the sink was in the way and the toilet is weirdly placed as well. Throughout my stay, the room was clean enough, but they could have done a better job. Also the cleaning staff would start walking around and banging door at 7 am!!! Super annoying! I did like the decor with dark green accents in the room. Winter Haven offers a bar and restaurant, none of which I tried. They also has a rooftop patio where one can just lay out in the sun or relax with a book. Even though this hotel was nothing to write home about, I wouldn't hesitate staying here again next time I'm in South Beach. I absolutely love its location on Ocean Drive: far enough from all the drunks at night but within walking distance to the beach, and restaurants and clubs in the area.

    Jonathan T.

    Somewhere between three and four stars, for me. My breakdown: ***** ===Positives=== + LOCATION: A hotel right off of 14th Street and Ocean Drive? Yes, you're across the street from one of the most iconic beaches in the country. + SPG: Because SPG is better. + SERVICE: From the receptionist to the valet, the staff here work their asses off to help create a memorable experience for their guests. + COST: It's relatively affordable when compared to other stays on South Beach. Cost per night ranges from $250 up to $500. Cost varies depending on the type of room and year. + BATHROOM: Not the most spacious, but it's modern chic and clean. + DECOR: Love the wallpaper. So stylish and Miami! ===Negatives=== - BED: not the most comfortable bed. It lacked a firm mattress. Also, I didn't love the sheet and above below the mattress. Perhaps and the sheet above and below the comforter. - WORKING & FUNCTIONAL OUTLETS: Several outlets didn't work there. They def need to upgrade their wiring. Also, the panel interface, for the fan and lighting doesn't make much sense. ***** OVERALL: Although the list of positives has much more, I don't know if I would necessarily recommend a stay there. I def look at other places the next time I decide to check out Miami.

    Jackson E.

    Music is great, vibe is comfortable, atmosphere makes sense, employees are diligent and intelligent, beer is good

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    Staff is friendly and accommodating. Right across from the beach! Beach chairs, towels and bike rental are included in your stay!

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    worst hotel! Noisy & dirty! Hard to believe it is a Marriott property.

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    Eurostars Winter Haven Reviews in Other Languages

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    Review Highlights - Eurostars Winter Haven

    This hotel is perfectly located in the heart of South Beach on Ocean Drive across from Lummus Park Beach.

    Mentioned in 46 reviews

    Read more highlights

    Setai Hotel Miami - The most effortless and lamest salad ever done.

    Setai Hotel Miami

    (342 reviews)

    $$$$

    This is for their indulgent brunch, but I'd be willing to bet a stay here is probably just as…read moreexceptional. My gf and I stopped through here on our way out before boarding our flights later in the afternoon. If you're toting your luggage and not a hotel guest, you will have to find another hotel to store your luggage while enjoying this most decadent brunch experience. Luckily we arrived early enough to our reservations to sort that out. Reservations are a must if you don't want to wait. The restaurant is gorgeous with various spaces designed differently but keeps to the exotic Asian theme. Dining in the atrium near the water feature in the middle with stage for the musicians is where we had our experience. Olga was our server. She brought us our special beverages not available at the bar: Bloody Mary's and endless bubbly in our glasses The offerings here are more than I can name, but there is something to satisfy every craving. The favorite for me is the caviar bar. It comes with all the proper fixings on a blini with Crème fraîche. Do you need a vodka shot to go with? Yes, that's also available also at the caviar station. Fresh raw oysters, clams or shrimp cocktail is available in abundance with everything else here. The ceviche was great. I passed on all the various noodles but had to have some lamb curry and basmati rice- delicious! I had some Peking Duck and leg of lamb at the meat station. The filet mignon and lamb chops was ordered and brought to the table. The leg of lamb and filet were slightly dry but still good. The lamb chops with chimichurri sauce was amazing- nuances of vibrant flavors. Assorted fresh fruits were a colorful collection of enticements. I saw some papaya and enjoyed its fresh, sweet juiciness. I am not a dessert person but had to try the key like pie. Then of course, the matcha dessert is a sitting temptation next to the pie. So, my dessert spoils were more than intended. What the hell right? Lol That was the sweet ending to my Setai brunch. There was so much more such as bread, fried stuff, eggs, bagel station, toast etc. One can only eat so much. I stuck to enjoying my favorites. The experience is pricey but so worth it. It is truly the best brunch experience I've ever had. - better than Vegas and a cruise ship!! I always have to experience a Setai brunch whenever in Miami!

    I love this hotel, the pool, the beach, the restaurants and the valmont spa. We had a great time…read more Please note that the spa reception is on the first floor across from the hotel check-in. You must walk through the lobby and across the outside area. The sauna and the one person steam shower is located here. You Check-in then you get changed into the robe and walk across the lobby check-in area to the elevators. You are walking through the area with all the guests and their luggage in your super large robe that doesn't close very well. I did not enjoy this. Some disappointing things which was not their fault is the parking garage construction noise even on Sundays. The noise took away from my spa experience. They did nothing for the noise control. Also, the SPA requests you must arrive 30 minutes before your treatment time. I got my parking validated BUT we stayed for brunch who also validated our parking but we went over the 4 hours so we got no discount for parking and we were charged the full $35 fee plus tip for the valet. The valet staff was quite nasty telling me we were there too long for the discount BUT each one of those alone qualified for a discounted valet. You can not do both in the 4 hour window.

    Kimpton Surfcomber Hotel

    Kimpton Surfcomber Hotel

    (553 reviews)

    $$

    Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

    My friends and I spent a Sunday at the Kimpton Surfcomber and booked the Ivy cabana. The cabana…read moreitself was cute, comfortable, and gave just the right amount of shade and far enough from the neighboring cabanas so it felt semi private. Service was great. Our attendant was attentive but not hovering, kept the drinks coming, and food came out fast. Everything we ordered was solid -- perfect pool-day food and refreshing cocktails. There is a minimum spend requirement for the cabana, but it was super easy to hit between food and drinks. And considering you're paying for a dedicated space, service, and a prime poolside setup, it felt worth it. Overall, it was the perfect day to unwind and feel a little luxe. I'd definitely book the Ivy cabana again.

    The Local House - Seafood scramble

    The Local House

    (74 reviews)

    $$

    Came to The Local House for brunch recently and really enjoyed my time…read more The restaurant is very cute and nicely decorated. Seating inside and out. Great service with very friendly servers. I started with a cappuccino, which was nicely balanced and great foam. Then I ordered the Local Breakfast. It came with two scrambled eggs, multigrain toast, home fries, and I swapped the meat for avocado. The eggs were nicely cooked, potatoes had great flavor but were a bit cold and very fresh but I imagine freshly made are very solid. The toast was not bad. Avocado was fresh. Good portion and good prices. My friend and I shared a pancake that was pretty good but lacked a bit of flavor but was still enjoyable. I would definitely come back and try other items as they have an all day menu!

    5 STARS - Incredible Service at The Local House…read more The Local House is already one of the best spots in Miami Beach -- beautiful atmosphere, great food, and a relaxed coastal vibe -- but what truly takes the experience to the next level is the exceptional service, especially from Ana. Ana is absolutely amazing. She's warm, attentive, and has that rare ability to make you feel genuinely cared for without ever being intrusive. She knows the menu inside and out, gives thoughtful recommendations, and brings such a positive energy that it transforms the whole dining experience. You can tell she really loves what she does. Every time Ana has been our server, we've left happier than when we arrived. If you're visiting The Local House, do yourself a favor and ask for her -- she makes the meal unforgettable. Highly recommend this place, and especially Ana.

    Dream South Beach, by Hyatt - Rooftop pool

    Dream South Beach, by Hyatt

    (335 reviews)

    $$

    I have always enjoyed staying at the Dream South Beach and this was probably my 20th stay here in…read morethe past 15 years. I was in Miami for a day and half and wanted to soak up some sun and enjoy myself being close to restaurants and the beach . I love this boutique styled hotel and the beautiful rooms that are so beautiful with the turquoise lighting ( my favorite color). I feel safe traveling solo here and never have had any issues. I love the pool and bar area and the decor of this hotel. They offer valet parking which I didn't need as I used car service from the brightline but have always trusted my trucks with their valet attendants. I've already booked another stay for September !

    First time being at this hotel. The employees are super nice and helpful. You check in and then you…read morego to another building which they have a restaurant. Which looked nice. The elevators are a bit slow, the hotel was built in 1920. Its a big elevator. The bedroom is super nice. My partner is a globalist so we got a really nice room. I wish they had a little more amenities in the bathroom like make up remover, cotton and shower cap. If they did have it, I didn't see it. I do have to say, its loud at night. I couldn't really sleep. People were still out partying at 4am. If you don't mind loud then this place is good. The view of the main road was nice, I got to people watch. They also have beach service where they bring out the chairs and have service. We didn't have time since we had to board the Royal Caribbean ship. Check out was super easy. I would recommend this place.

    W South Beach

    W South Beach

    (514 reviews)

    $$$$

    Stayed during busy fashion weeks. Hotel was very busy and…read morepacked with people. Services were good and hotel offers lots of free events and stuffs to do everyday. Also we were lucky to view sports illustrated fashion show from a hotel room. Most of things are all close distance and beach is walking distance. We had a good experience overall.

    Booked via Amex travel and a part of Marriott Bonvoy Gold, got a lot of perks. Will explain below…read more Located in south Miami, literally by the beach front. Have adult pool and regular pool. Very windy here, so it is still cold even though we are in 73 degree weather. Valet only Spacious lobby and seating area. When we checked in, we were greeted with a very warm sweet gal. Thanked us for being a Marriott Bonvoy gold members. Since we book via Amex travel hotel collection, our room automatically upgraded, daily breakfast for 2 $40 per person, $100 credit to use for anything in the property, early check in, guarantee 4pm check out and complimentary wi-fu. And we got complimentary cocktails. On top of that, we got complimentary sparking water and 2 jars of snacks for being Marriott Bonvoy gold member. Awesome. Note: your room has complimentary bottle waters everyday, if you need more, ask concierge downstairs or your room service. Room: Very specious bedroom and bathroom. Has nespresso coffee machine, tea. Fridge and other stuff. Very odd closets in the corner, basically you need to close one closet in order to open the other one. Has iron, iron board. Has balcony with view. The w beach bag for purchase only. Hotel: 2 restaurants: the chow, Chinese restaurant, and the grove for your breakfast, lunch and dinner. Theres spa, gym, courts Scan and download their w south beach app available at the concierge as you check in to see their daily activities. There's bicycles for hotel guests to use. You can ride or walk along every where via path way . The hotel is looks nice but some doors, locks and some fixtures are damaged and broken, it looks run down. Valet parking is an independent company, so you pay them separately from Hotel, its about $65/night

    Marriott Stanton South Beach

    Marriott Stanton South Beach

    (389 reviews)

    $$$

    I stayed at this Marriott and generally had a good experience, but not quite a four-star one…read more The location is excellent, and the price was reasonable by luxury beachfront South of Fifth standards. The staff were generally friendly, and a few were especially helpful. They handled three packages I had shipped to the hotel efficiently, though there was a sizable per-package fee. Small touches like afternoon boozy gelato samples and a lobby change machine for breaking $20s into $5s were appreciated. Breakfast at Lolo's was decent. My Marriott status included breakfast for two, though the included menu was much shorter than the regular one and the portions were modest. Still, the food was cooked to order, tasted good, and the servers kindly let me order both breakfasts since I was traveling alone. I didn't try the Japanese restaurant on site, but I heard good things and enjoyed the neighborhood restaurants instead, especially La Grande Boucherie. I paid a substantial premium for an oceanfront double room, but I'm not sure I would do that again. The balcony and glass door were fairly small, and the balcony felt boxed in for privacy. Next time I might prefer a cheaper park-side room on a higher floor, which could still offer a nice park and ocean view. The biggest disappointment was the late checkout. My Marriott Platinum Elite status is supposed to include guaranteed 4 p.m. late checkout, but the hotel would not honor it. Each day I was told to check again later, and in the end they could only offer 1 p.m. That created real scheduling problems, since I had planned around the advertised benefit. With no good place in the hotel to work or take calls after checkout, I ended up going to the airport hours early. The status is supposed to provide a room upgrade, but that wasn't available either. A couple of other issues matched complaints I had seen in recent reviews. One elevator stopped for several minutes with a group of us inside and did not respond to the buttons, which was uncomfortable even though the door eventually opened. I also received a call inviting me downstairs for a "welcome gift," which turned out to be a Marriott Vacation Club sales pitch. That should be presented more honestly. Overall, this was a decent stay and I might return. But given the failure to honor the guaranteed 4 p.m. late checkout, I would compare other options carefully before booking again.

    Soooo...overall a pleasant stay in spite of my two stars. But here's the thing...if we paid $200 a…read morenight I would rate this a four star. However since we paid tripple that price I have to be way more critical. The staff makes it extra special. They were all friendly and had the "I can do it for you attitude." Kudos to the staff. Our "up-graded" room facing half ocean/city was tiny, a tad worn, had a very nice view, and non impressive toiletrees. The worst part of our room was the side of the hotel we were on. Our room was on the industrial exhaust fans side and it was extremely noisy. Had to keep our balcony door closed to drown out the noise. The location of the hotel, as others mentioned is ideal. Now here is the scary part...we got stuck on the elevator two times. It wasn't a long time but enough to scare me especially since I am very claustrophobic. I ended up taking the stairs to the 9th floor the rest of our stay. They did fix the elevator but this happened to quite a few guests and they didn't shut the elevator. Our complimentary breakfast (free with my Marriott status) was not the best. Breakfast is served in the attached Mexican restaurant which is not owned by Marriott. It is not a buffet. Small menu with the basics. Food was fair. We enjoyed the pool and the short walk to the beach. The pool restaurant has the best hotdogs! And we also enjoyed the quinoa salad.

    The Standard Spa Hotel - Delish shrimp tacos

    The Standard Spa Hotel

    (677 reviews)

    $$

    We had a wonderful day at The Standard Spa Miami Beach. The property is beautiful, relaxing, and…read morehas such a unique atmosphere that makes you feel like you've escaped the city without ever leaving Miami Beach. We spent the afternoon by the pool, enjoying drinks and snacks, which were delicious and the perfect way to relax. Later, we headed to Happy Hour at Lido, and it was fantastic. The drinks were excellent, the food was great, and the waterfront setting made the experience even more special. The entire property has a laid-back luxury feel, with beautiful landscaping, comfortable seating areas, and amazing views. Whether you're visiting for a spa day, drinks by the pool, or Happy Hour at Lido, The Standard delivers a truly memorable experience. Highly recommend for a relaxing day in Miami Beach!

    Old school Miami Hotel that appears to have been retro'd NYC style. Next to busy road, but bay…read moreview. The rooms have been thoughtfully re-designed, but still have that cold Miami cinder block feel. In other words you won't do more than sleep in them. The pool area is fantastic with a bay view and plenty of chairs. Lido Grill, the main restaurant, is nicely done and people / pet friendly. Service was good, once you got their attention, which was on you, not them...we had the lobster, fairly priced at $39, but was like rubber and inedible. Sides were a throw away. Drinks were very good. Other points, nice mini bar in room, however NO coffee in room and coffee shop doesn't open until 7 AM. A regular room, facing back away from bay, dinner for 2, minor mini bar invasion (2 drinks) valet, was over $1100. Not worth the cost.

    Fontainebleau Miami Beach - Ocean Balcony room view.

    Fontainebleau Miami Beach

    (2.3k reviews)

    $$$

    Fontainebleau Miami isn't just a hotel -- it's a full‑scale Miami moment. The kind of place where…read moreyou walk into the lobby and instantly feel like you've stepped into a glossy magazine spread. High ceilings, marble everywhere, and a buzz that tells you you're in the right place. What impressed me most? There's genuinely plenty to do for all ages, which is not something you can say about every Miami resort. Whether you're traveling with kids, teens, adults, or a multigenerational crew, everyone finds their lane here. The pool scene is the heartbeat of the property. Multiple pools, each with its own personality -- family-friendly areas with space to splash, quieter corners for lounging, and the high-energy spots where the music and cocktails flow. Service was dialed in across the board: fast, friendly, and always one step ahead. Rooms were spotless and stylish, with balconies that make you want to order room service just to soak in the view a little longer. Housekeeping kept everything crisp, and every request was met with that effortless "of course" attitude. Dining is another standout. From quick bites to full-on fine dining, everything was fresh, flavorful, and beautifully presented. Even the grab-and-go spots felt elevated. And if nightlife is your thing, you don't need to leave the property -- the energy here after dark is pure Miami. But if you're traveling with kids or just want a low-key night, the resort still feels comfortable and accessible. Fontainebleau nails that rare balance of iconic luxury and all-ages fun. It's bold, glamorous, and buzzing in all the right ways, yet still manages to be welcoming and easy to enjoy no matter who you're traveling with. A true Miami classic that continues to deliver. Enjoy

    Horrible. Every single item or experience is an extra fee or heavily monitored, effectively killing…read moreany relaxing vibe you might want for the high, "luxury" price you pay. This is a tourist trap extraordinaire. It made me feel like I was paying to be in a place trying to extract from me, not serve me. And yes, I did complain twice to the front staff about these issues - to stony faces and lame excuses that were canned and code for "we don't care." The resort fee is $60/day (which is not made clear on Orbitz, where I booked it), yet when I went in February the pool and all outdoor facilities - which is what the resort fee pays for - closed at 6pm. We were told it closes at "sundown," even though they clearly have outdoor lights for the whole outside facility. Want to swim in the evening or night? Nope. All those pictures with the pool lit up? Not for you. And if you dare to be in the pool at 6:01, there were six staff for every one guest to tell you to get out. Seriously, we got warnings to get out at 10min to 6, 5min to 6, and at 6:00. Why every five minutes? Because a group of staff members were hovering over us, watching and waiting for the moment to kick us out. Very relaxing. You have to wear an armband everywhere you go. Staff are at every door as you go in or out - hotel to pool or pool to beach - monitoring you to produce it. Very relaxing. There is no coffee in the room, forcing you to travel across the whole huge facility (3 towers connected by long walks) to their coffee shop to pay $10 for a cup of coffee each morning. You could walk all the way back to your room, or - like me - you can try to drink it by the pool. But NO! You can't sit by the pool. Those seats and lounges require you to pay a fee, even in February when there was NO ONE there. If you don't want to pay, you can find a free lounge on the outer fringes. And if you try to sit without paying, there are staff to tell you to move immediately. Hovering, as usual. To get a lounge on the beach - in February, low season - we had to get in line to sign up for a chair and then get in a second line of 20-30 people and wait in the hot sun for an available, assigned chair and a staff person to take us there. Grab a chair and relax? Nope. It's a monitored system. When we checked out, the staff told us there were too many rooms to provide a coffee maker in each one. I guess their policy is to assume their guests are stupid.

    Eurostars Winter Haven - hotels - Updated August 2026

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