Excellent patient care. The offices are warm and inviting, the waiting room is actually a pleasure…read moreto sit in. Dr. Lisa changed my life by going the extra mile to figure out what was actually wrong with me. I recommend The Kaplan Center to anyone who will listen.

Huge waste of time. Lost my test results. I called weekly and staff told me it took weeks to…read morereturn a test that took 7 days. $$$$$$ The right hand doesnt know what the left is doing. Awful experience. Dr Kaplan was great back in the 90's when it was him. Not the case anymore

The husband-wife doctors are lovely, lovely people but the front desk not so much. I received no…read moreresponse from the following sent on February 27, 2025, so after much research, we joined the practice of Dr. Elizabeth Weaver in Herndon. Outstanding front desk staff. Dear Dr. Mir and Dr. Zahir, Dr. Mir, thank you for the time yesterday to discuss x's Vitamin D levels, and a few front office concerns. I totally get that there is a demanding job to be done for so many patients, but I wanted to share my experiences shown in the attached of phone calls diverted to text and DAYS to respond where often I'd have to choose between calling again or texting again ... or just moving on with my life to figure my question out for myself, managing two littles, a household, work, teaching, volunteering, etc. I was so sick in September and am deeply grateful for Dr. Zahir's immediate diagnosis of pneumonia, but I had a follow-on concern regarding a prolonged roller-coaster fever that wouldn't break for several days. It was FRUSTRATING to call, get diverted to text then have the texts ignored for days. It was FRUSTRATING to not be able to have a simple question answered - should my daughter and I get our bloodwork taken first before having a follow-up regarding our Vitamin D levels? If yes, could someone submit bloodwork orders? Again, no one picked up the phone, my text was misunderstood, and it took far too much time for me to chase down an answer to this simple question. It was FRUSTRATING that our follow-up appointments were canceled. It was FRUSTRATING that it took so much time to find an alternate dates/times. It is FRUSTRATING to receive four texts in a week to confirm/check-in for any appointment. It was FRUSTRATING to pull my daughter out of class only to have the receptionist tell us not to come in because the appointment was scheduled as virtual. I had planned to be in person because I wanted to have her BP checked after she recently experienced super low BP from a serious flu. It was FRUSTRATING to have her later in our conversation say, "Well, you can come in if you'd like." Because the appointments were now pushed back to 3:15 and 3:30, I would have been late to pick up my son at his school just down the street from your office as I had originally planned. It was FRUSTRATING to receive a demand call ten minutes before our follow-up appointment on February 27, shaking me down for payment after the FIRST AND ONLY bill was emailed on February 11 that, if not paid, we could not keep the appointment with you. It was FRUSTRATING that she didn't explain upfront: x amount is for x service on x date for x person. She whizzed through the balance due without explaining these details until I finally said, "Hold on. Why haven't I received a bill until now for appointments in September and October?" to which the response was, "We emailed you a bill on February 11." It was FRUSTRATING that I have concerns about my own health but didn't have time (or demeanor) to have a focused conversation with you yesterday. Hopefully I'll find time soon to go through the process of calling, texting, waiting then needless back and forth to set an appointment. May I respectfully suggest going through patients' calls and texts, observe how patients are treated, and perhaps it will become apparent that simply picking up the phone to talk with patients, not forcing patients to text their concerns, clearly responding to them within a reasonable time frame, and, most of all, have a CARING attitude will make a significant difference. As healers, you and your husband know as Maya Angelou said, Patients "will forget what you said, people will forget what you did, but they will never forget how you made them feel."

Can't speak more highly of my first time here seeing Dr. Zahir!…read more I needed to find a new primary care doctor and called the office after reading great reviews. I was able to get an appointment for a standard physical the very next day! I was delighted that they took me back ON TIME, moved through standard take-in procedures in a timely fashion, and I had a great visit with Dr. Zahir. I can tell already why he makes lists of "the greatest" in the region. Other pluses? Super easy parking and on-site bloodwork! All the staff were also very friendly and professional. I'm already so glad I chose this practice.

Strictly medical consultation and treatment…read more Dr Thompson is expert, calm, and patient; devised a treatment plan that was very effective and successful. Office staff are polite and respectful. Top ratings

A few years ago I scheduled an appointment with Valerie Beacham to test my hearing loss. I had…read moreobviously selected the right person and the right office. Valerie is extremely knowledgeable and professional and I have been very happy with the hearing aids Valerie prescribed for me. This year both my parents needed hearing aids as well so I brought them both to Valerie. I will note that having the audiology as a part of an ENT office is invaluable especially for my parents who needed ear checkups as well as hearing evaluations. The office was so professional and lovely and honestly the hearing aids have been life changing for both my parents. I highly recommend Valerie and this office.

My mother and I went to Core IV Therapy in Herndon VA, and everything was a 5 STAR EXPERIENCE…read more I absolutely loved coming to their facility. The lobby was so organized and had comfortable couches. Sydney, who checked us in, was extremely professional, informative, and friendly. She took the time to ask us all the proper questions to make sure we picked the best drips/shots. Sydney mentioned how her personal journey with shots/ drips helped her loose over 50 lbs and feels the best she has ever had! It meant so much to hear someone personal experience. Sergio introduced himself and brought us to the room to do all the injections. The room was extremely clean. Sergio was so patient with me since I'm not the biggest fan of shots, however it was quick and painless. Since my mother was doing a drip, Sergio took us to their relaxing lounge to wait in. The room was filled with so many comfortable seats where we can put our feet up. There are refreshments and calming music to enjoy. Sandy came in to introduce herself and ask how our experience is going. Sandy has such a welcoming, friendly energy where we all just connected so well. I feel like I could tell her anything without being judged. She shared her personal experience with her health struggles and what treatments worked really well. I asked her so many questions on certain diet, supplements, and peptides I was interested in. She took the time to answer everything with giving feedback and better choices when needed. My mother and I really enjoyed our conversation together that we almost forgot another 30 minutes went by. I can't explain enough that it is so refreshing to have such genuine conversations with everyone being so excited to share their own health journey. As we were walking out, Ginger, who is the owner, came out to thank us for coming in. She was so sweet and so appreciative over our business. I began to tell Ginger how excited I am to come back and make this a monthly visit. Ginger welcomed me to email her about more details on the health struggles I've been facing for YEARS. Not only did Ginger response so quick, but you can tell she has such passion with helping everyone. She took the time to work with me one on one to craft a routine that I have confidence in. I can truly tell that her business is such a blessing in this community and couldn't recommend coming enough. I feel like I'm on cloud 9 after leaving and so educated. Next month I will be signing up for their membership which has insane amount of perks and discounts. Ensuring me that my money and body/mind is taken care of. I have been to similar business in the past where it felt so transactional with half of the perks and I paid more at! My mother and I will now have this be a monthly routine of enjoying all the benefits that Core IV Therapy in Herndon, VA has to offer. I feel so supported and thankful to have experience this amazing business. Do yourself and body a favor and come see the amazing people at Core IV Therapy.

After browsing the website for Core IV Therapy and reading the Yelp reviews, I went in for a…read moreconsultation with the owner Ginger Delph. Here is the person we will be talking about. https://coreivtherapy.com/about-us/meet-the-team/ During our consultation, she offered a discount as incentive, if I paid for all of these treatments right then, which I decided to do. Ginger acted polite and cordial throughout the consultation (because she wanted my money). As it turns out, I would be in for a big surprise (more on that later). I made the following 5 appointments: 1. Cleanse & Detox 2. MAH Ozone 3. EBOO and NAD+ Package 4. EBOO and NAD+ Package 5. EBOO and NAD+ Package The facility is very clean and neat. For the first appointment, Patricia did the infusions. Sergio did the infusions for the second appointment. Patricia and Sergio were very polite and professional so no complaints there. During the consultation I was told that I would feel better overall after the first two appointments. After the first two appointments I didn't feel different at all. Since the last 3 appointments were by far the most expensive, I figured I should just cancel those appointments. I called and cancelled those last three appointments 12 days before the third overall appointment. The receptionist wanted me to speak with Ginger, but I didn't want to speak with her because I know she's going to try to convince me to keep those appointments. I just wanted a refund and that's it. Since cancelling the appointment, I called and left a voicemail with their AI answering system so I could give them my credit card information. I did not receive a call back. I sent a total of three emails to Ginger through their website requesting a refund and mentioning that nobody had called me back. Ginger never replied to any of these emails. I also replied to one of their text messages stating that I emailed Ginger about requesting a refund and that nobody called me back. I never received a reply back to this text message. So, I had no choice but to take her to a small claims court (Fairfax County General District Court). I did not want to go through all of this trouble but I had no choice. I gave her plenty of time to reply to my inquiries and she made a choice not to do so. At the hearing, Ginger put on quite a show. She knew she didn't have a case so she had to pretend like she did. I listened to her make claims to the judge that were simply not true. For example, she claimed that the receptionist called me back. This is not true. This is called perjury. Ginger also claimed that she reached out to me saying she would give me a refund. This was not true either. This is yet another count of perjury. If she had reach out to me, this issue might have been resolved then I wouldn't have gone through all the trouble of taking her to court. Makes sense right? She also claimed that she has been out of the office and that she hasn't recovered yet. Recovered from what? So, she has been out of the office for a month? That's why she didn't reply to me? That's very hard to believe. She complained about having to take time off of work. Well, that can happen if you choose to withhold money that should rightfully be returned to one of your own customers. During all of these false allegations, Ginger looked at me with utter disdain. Everybody in the courtroom could see her for what she really is. She also claimed that she had signs saying "no refunds." So, if one of your own customers changes their mind and decides to cancel their appointments, you have no intention of giving them a refund like you should? What makes you think that this is ok? How could you feel good about keeping money for services that were never rendered if the customer decides to cancel their appointments? This is a major ethical matter and I think it says a lot about Ginger. Here is something that everybody should know. The judge said that posting signs saying "no refund" is not legally binding and that the refund policy must be in writing and signed by both parties. Since there was not a contract that was signed, the judge ruled in my favor. I did not get the entire amount that I was seeking which was over $3,000 because Ginger said that the discount I was given only applies if all treatments were done, so the judge subtracted the discounts I received for the first two appointments from the amount that I was seeking for the last three appointments. In the end, I ended up getting over $2,800 back. I had to call my credit card company and file a chargeback and I offered the court judgement as proof to back up my claim. In the end I was able to recover a good amount of the last three appointments plus $64 in court fees/costs. In fact, here is a copy of the judgement right here: If she hadn't been so greedy, all of this trouble could have been avoided.

Dr. Sues has exceptional care for her patients. As a concierge physician, she now has the time to…read morespend with each of them rather than moving on immediately to the next. Appointments are easy to come by and her staff is terrific as well! Everyone should be with Dr. Sues if they can.

What I really like about Dr. Sues is that she takes time to talk to you. She'll take time to…read moreexplain the why. She's not going to rush through the explanation and she'll answer all your questions. You're not going to feel guilty for asking that last question. It's not like other doctors where you walk out with a prescription but not really understanding why you have it. Really the only downside is that Dr. Sues is the only doctor in the office. So yes, you will need to wait if she gets tied up with another patient. The hours are usual business hours, which is generally fine. But it also means if you come down with something more urgent, there won't be evening or weekend hours. And of course, there's no in house lab, so you'll have to visit Quest or Labcorp if you need blood drawn. The location is convenient - basically at the intersection of 495 and Route 50.

My Myofascial counter strain doc recommended this place based on reviews from other patients. I'm…read moreso glad she did! The experience was exceptional. I finally felt heard. The team did a really in depth review of my labs and laid out a plan for the next few months. When I said I didn't want to be medicated and wanted to try supplements and other methods to improve my numbers, they trusted me to take an active role in my health, something a lot of medical practices don't do these days. I really appreciated that. The one downside is that they don't take insurance so you do have to pay upfront for the appointment. I just filed my claim and I'm waiting to see how much of this insurance will cover.

Lindsay at the Menopause Center is fantastic to work with. I finally have some who didn't dismiss…read moremy concerns and is a partner in my care. The practice's office is efficient and easy to work with.

I am sad that I have but 5 stars for this review! Dr Joffee has so much patience for my anxiety…read moreand can devote the time to dealing with it and building trust, so visits aren't dreaded. I lost 17 pounds not quickly, but fairly easily with his guidance. Most stuff can be handled via email so I don't need to take off work. Highly responsive. Not a pill pusher, but highly respects my ability to make choices for my body even if it isn't the choice he would make. Financially I was able to pair his fee with a slightly higher deductible plan at work. The combination of the two was actually less than what I was paying working for a school system and I get significantly better care.

Dr. Joffee's reviews begin with Dr. Joffee more times than not. (slightly skeptical)…read more I went to him and did not see the fees or additional procedures. He is a very caring PCP, but I think where he lacks is experience. In all honesty, if you get a cold, or a cut, he is amazing. But if you get a bout of meningitis or another illness which is chronic in nature - i would stay away until his practice matures. I have total faith, it will. He's definitely not a 1 star doc and he is trying his best to be a 5 star. To me, Dr. Joffee is a 2 star only because I have seen better, thats all. In my opinion, to most he is probably a 3-4 stars.

My parents joined Principal Medical Group so they could have dedicated and direct access to a…read morephysician. My mom was referred to Dr. Jones by a specialist she really loved who just raved about how sharp he was. So they joined and had a great experience. Very convenient to make appointments, receive emails and calls back often times within an hour. They encouraged me to join and I did. Everything has been great. He takes a lot of time talking to you and understanding your concerns. He's available anytime you need him. And he offers a wealth of knowledge to treat and be proactive and treating any issues. Well worth the additional cost for concierge service. No lines or waiting rooms of sick people. No being rushed when consulting with the doc (each time I've spoken to him in person we spent at least 45 minutes talking). Very glad I joined.