Great toy store for woodworkers. Has everything from tools to accessories to project ideasread more

They do not always have what I want, but the employees are always very knowledgeable and extremely…read morefriendly. Great store.

Great company to work with!! Very professional and knowledgable. We have worked with them for years.read more

Had truly the best experience with Christian and the team. I was really in a pinch and they helped…read moreme find all the containers needed for a project, and within my condensed timeline. Finding planters has been a bit of a headache, but Christian made it feel easy. I was really impressed with the customer service and will absolutely support them again in the future. So much better than working with a large online retailer...

I was in a jamb and needed some oil based kilz. I knew they closed in 7 minutes and was approx 7…read moreminutes away. I called ahead to confirm they really closed at 6pm and when the associate answered he confirmed they did close at 6pm and asked me what I needed. I told him what I was rushing in for and he said yes we have it and I'll bring it up to the register for you to help. I got there at 6pm on the dot, they held the doors and had it rang up and ready for me to pay when I got there. Talk about over the top customer service. Thank You!

By far the BEST Ace hardware store in town...and I don't just mean Happy Valley!…read more ALL the kids ( I use that term loosely). that work there are normal intelligent human beings. Their sincere customers service was well received and it made me want to spend my retirement money. I WILL drive all the way from the deep SE to patron this excellent business from now on. You need to make the trek to see their collection of supplies. It's well stocked with almost any tool you may need at home. And I know it's not just me...I dragged my hermit hippie neighbor in to shop for bird seed and she ended up with the same thought! As we dove home with her six bags of bird seed and my new grass seed...We concur--Covid-19 did not kill EVERYTHING. Good customer service is still alive and well in the Happy Valley Ace Hardware.

I don't remember the last time I had such a good retail experience. The staff were right there…read morewhenever I needed them, and had the operation running through their headsets smoothly and efficiently. I ordered some tools they needed to grab from stock, and they called it in, and quickly had someone take my tools to the cashier, and even waited by the cashier for me to get through the line to explain the sale that was running and make sure I got the right discount. The cashier even ran over to hold the door for me on my way out! Fast, friendly, and I got a great deal. My new regular hardware store.

Bought a socket from them, wasnt even the right brand. Ended up not needing it, tried to return it…read more Told me since its not a craftsman they cant accept it....they sold it to me and i trusted them so i didnt double check at the register it wasnt a craftsman...

I love Al's. I have taken my son there multiple times for their kids day events. Their plants are…read morealways of amazing quality. The customer service cannot be beat. I am clearly a fan. Thanks Al's! https://media.giphy.com/media/vMnuZGHJfFSTe/giphy.gif

This is for the Gresham Al's store. Spent almost $100 on spring flowers for my various planters…read more The Heliatrope of which I bought 3 plants totaling $27 ALL died within 3-4 days. Provided Miracle Grow dirt and watered lightly and each day the leaves became more limp while flower portion dried up to the point all 3 needed cutting back to perhaps save what appeared to be healthy root systems. May as well have lit $30 on fire! Will never go back again.

They seem to be burning through employees again. Some are okay, some are about as helpful as a…read moreDollar Tree worker, no offense to the one and only employee you actually see there. I guess when you pay your workers the same minimum wage, why would you expect customer service to be any better than the worst store you have experienced. I like the prices here, but the good workers never last long.

Nicest helpful staff! Was a joy buying from them today on the 2 trips we made there. They even…read moreremembered us

Close location, honest evaluation of old equipment, reliable and thorough repair of the tools that…read morecan be fixed.

Great store and helpful staff! I am a newbie welder, so I…read morehave dumb questions. It happens... The staff here will not treat you like an idiot and are helpful getting those tips and questions answered. Well stocked house, good prices and a friendly atmosphere. A definite worthwhile stop! Thanks!

Memorial Day weekend 2026! I came in and looked around. i Was asked if I needed help and so glad I…read moreaccepted it! Jack P. was able to give me an accurate square footage ( my calculations were off) and help me put a list together of items I would need as well as optional items to help optimize the process. Being a home owner doing my first flooring job went a little intimidating to excited to start. So many questions were answered and the time taken to understand my end goal. I feel 100% satisfied with my purchase, and with my service from the time I walked in to the time Sean loaded up my items on 5/26! HIGHLY recommend the service, knowledge and product! Jantzen Beach location is do g it right!! Thank you!!!

They don't stand behind their product. And they are dishonest. I bought 2000sf of waterproof…read moreflooring, installed 75% of it and noticed water damage in 3 separate areas. I immediately stopped the install and contacted them. They wanted me to wait 3 weeks before they would send someone out to inspect it. I decided to not wait because I didn't want a floor that was not waterproof. I took pictures of everything and save all the damaged pieces. After submitting my warranty claim, they never sent anyone out, and denied me based on the pictures I submitted. They made up a story about how I must have a water leak under my floor. The manager "Jared" promised me that he would give me free transition strip for my new floor that I bought. Then a week later he said that he never said that. I will never shop here again, and I tell all my customers about my experience and tell them not to shop here either. Typical corporate America not caring about you. Don't shop here, you've been warned.