Executive Image Cleaners

Unorganized and unprofessional service. I found them online and downloaded the app since they were…read moreclose by. Placed a dry cleaning order on Thursday for pick up the same day. They were 2-hours late for pickup and provided no update until I called for the status. Then, they called me later that day to inform me they wouldn't be able to deliver my order until Monday. On Monday at 6:40 pm (which you can see in the screenshot) my clothes still weren't delivered nor has anyone bothered to contact me regarding the delay. I called again this morning and was finally able to get my clothes delivered. They did do a good job but due to the unprofessionalism, I won't be using this company again.

If I could give zero stars this would be the business. Let…read moreme start by saying that this place is unprofessional, not helpful and I'm sure they don't have qualified people handling your garments. I took in a dress that I wore for my honeymoon, it was brand new. They were taking a long time to tell me it was ready for pick up. So I go in person and the lady tells me the color bleed through and stained other colors. She told me they were trying to fix it. She said it might be a manufacturing mistake. So I gave them the benefit of the doubt. I messaged the small boutique from where I got the dress. I got a call from the owner and she said absolutely not, after selling thousands of this one dress. Not one person had this problem. She said if they could replace the dress, they would but they no longer make it. So I went back to the dry cleaners and expressed my concerns. Why did they take dress in if they knew they couldn't get the job done? She told me it's not their fault, that it happens because of manufacturing. Which is lies. She then proceeds to show me other customers garments and said see, they also had the same problem. This tells me they constantly ruin other peoples clothing and then offer no solutions. She told me to pick up the dress the next day. So I went in. It was ruined. My honeymoon dress was ruined. She did not even offer an apology. I asked her what happens now? do I get reimbursed for what I paid for this dress? She sad the best we can do is not charge you for this dry cleaning. OBVIOUSLY. Now, I know this is just a dress but it's not the first time I had experience an issue. My wedding cocktail dress, they decided to put pin holes through silk. Holes in my dress. They offered to steam it out. If you are still reading. I don't think they can improve. I don't know what dry cleaning practices they are following but given their repeated failures. I don't think they should be in the business at all. They had an opportunity to keep me as a client but failed on the fact that they did not care. I will be reporting to the better business bureau.

Valencia Cleaners

(26 reviews)

This is the best drycleaning services company in downtown LA, hands down. The quality and customer…read moreservice are both 5 stars, but the best part is the prices! No one can match their competitive pricing.

I found this family owned Dry Cleaner about 5 years ago and the service is excellent and very…read moreresponsible (they found money in my clothes one time and when I came to pick up my clothes, they handed me an envelope with my money). My clothes are always impecable and i also use the fluff and fold service for non dry cleaning, folded neatly, my sheets are always folded precisely and my clothes smell fantastic. I highly recommend Valencia Cleaners.

Cleaners LA

(247 reviews)

Bee Organic Dry Cleaners

4.2

(124 reviews)

Great service! Great work, speedy work. They took good care…read moreof my clothes, will be back. Thanks and thank you to the lady at front desk, all smiles! Thanks again

$10 for a button up dry clean??? Are you kidding me? They charge you $9 then add a non-mandatory…read moresurcharge for the environmental compliance to make it $10. Ridiculous!

Art's Cleaners

4.0

(118 reviews)

Thought I would mention I still use this amazing cleaners. I have ones closer but time after time…read moreI'm a completely satisfied with this business. If I'm by it later I will post pics of it. The owners are super nice.

I mainly get my dress shirts cleaned here. Service has…read morealways been prompt and friendly. Good prices and good turnaround. Would recommend to anyone.

Xpert Dry Cleaners

(8 reviews)

I have been using Janet for several years. She is dependable, fair, honest & always communicates…read morewith you. She has made my dry cleaning needs effortless. I highly recommend her and I am disappointed with below reviews that truly do not reflect the woman I know. I highly recommend using Janet & Xpert Dry Cleaners for all your needs.

I have been using Janet at Xpert Dry Cleaning for close to a decade now, and she has become like…read morefamily. She is personable, genuine and one of the sweetest women I know. Throughout the years, we have developed a true friendship. From the first time I started using her, she has provided nothing but exceptional service. Her prices are reasonable and every dry cleaning load has been done with the utmost care. She even goes out of her way to pick up and deliver as well. What can be more convenient than that? I highly recommend Janet and Xpert Dry Cleaning. You will not be disappointed!

Occidental Cleaners

4.3

(257 reviews)

Great quality of service both alterations as well as dry cleaning…read more We are very happy with alterations

Marlo Custom Dry Cleaning

4.4

(31 reviews)

Marlo Custom Dry Cleaning did a phenomenal job getting red wine stains out of a white tee even…read morethough days had passed since the spill happened. We were super relieved because it was an $800 shirt that they were able to save...whew! Great prices and a job well done! 5 stars all the way!Thanks so much!!

This is the BEST dry cleaners in Los Angeles! I have been searching for years for the perfect dry…read morecleaner who will take care of my clothes, especially because they are colored and need special attention. I looked at over 30 dry cleaners and hands down they have the best team and I've been coming here for a long time. I thank Victor & James for taking care of me.

Park's Cleaners At Grand Promenade

(12 reviews)