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    Extra Space Storage

    2.9 (23 reviews)
    Closed 6:00 am - 10:00 pm

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    Edit after owner response: every time I've spoken to management they basically tell me this was MY fault for leaving my things there "at my own risk." I left them in a CLIMATE CONTROLLED UNIT that was not properly climate controlled. This is 100% their fault and they are not taking any responsibility. I've been in contact with many others all over the country that had the same experience; one person lost almost everything they owned. I will be taking legal action and I strongly urge you to use another storage facility. They will not protect your belongings and they don't care about their customers at all.

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    Photo of Julia O.
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    1 year ago

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    10 months ago

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    Emily S.

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    2 years ago

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    Emily S.

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    Photo of Don T.
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    4 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    2 years ago

    I love me some Ladonies ! she was so helpful and helped me with my best option! if you want storage come here !

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    Emily S.

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    2 years ago

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    Emily S.

    Helpful 1
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    2 years ago

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    Emily S.

    Helpful 1
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    3 years ago

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    Emily S.

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    2 years ago

    Never once had an issue here. All my belongings were kept safe and dry. Office staff are wonderful

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    Emily S.

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    3 years ago

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    13 years ago

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    Photo of Duke S.
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    5 years ago

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    Emily S.

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    Photo of Link D.
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    5 years ago

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    5 years ago

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    Emily S.

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    5 years ago

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    5 years ago

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    10 years ago

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    12 years ago

    Helpful 2
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    11 years ago

    Efficient , fair and helpful staff when I went in to rent.

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    10 years ago

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    11 years ago

    CLEAN! Safe. Convenient. Pleasant staff. What more do you need in your storage unit. A little pricey is the only negative.

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    11 years ago

    Very clean storage facility. Paid for a year in advance to keep costs down - saw everyone's comments about price increase.

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    Two Men and a Truck Annapolis

    Two Men and a Truck Annapolis

    (49 reviews)

    With my sister selling her house on Gibson Island, and with a very short turnaround to get some of…read moreher furniture, I found myself in a scramble to arrange movers from Gibson Island to Baltimore County. TMAAT was recommended and they did not disappoint! I called and spoke to Renada on a Wednesday to arrange movers for a week later. She was very patient and quickly walked me through the steps, took my inventory and answered questions. After some discussion with family, I called back to confirm and spoke with Derek who was just as professional. He suggested I might need three men instead of two and explained the pricing was basically the same. Upon receiving the emailed quote/pre-move confirmation, I noticed the starting address was incorrect. I called on a Saturday and Makayla updated the address while I was on the phone and promptly emailed it to me for signature. The day before the move I called to confirm everything and was told everything was set. The morning of the move, Jerrell called me with an ETA of 55 minutes. He, along with George and Marcus, arrived exactly on time and ready to help. All three were professional and very friendly, upbeat and positive for an early morning, and agreeable to wearing booties in the house per the real estate agent since it had been raining for two days. I admit they had bug eyes when I pointed out extremely heavy patio furniture, but they got right to work and were careful and efficient. They wrapped mattresses and patio heaters, were very careful with artwork and followed instructions of where to place the items as they took them off the truck in Baltimore County. I had paid $100 deposit prior to the move, and this amount was included in my final payment, which was shockingly the exact amount they quoted me in my estimate. No upcharges or extra fees. I honestly expected about $200 more in fees since I was right at the 6-hour deadline. I appreciated their honesty and integrity with my belongings and my money and time. They made moving day way less stressful and a positive experience due to their timeliness, professionalism and kindness, not to mention their lighthearted and friendly attitudes. I would definitely use this company again and hope to get these THREE MEN AND A TRUCK: Jerrell, George and Marcus. After the move, I got a couple of texts from Seth asking how the move went and asking for some follow up. I appreciated the reach out, as it showed the company values feedback.

    I'll be blunt: fuck this company. I'd give 0 stars or negative if I could. I should've read more…read morereviews prior to hiring these incompetent people. Now, reading the other reviews, I feel like I dodged a bullet in a way. I'm actually flabbergasted this company is still functioning or allowed to operate. I plan to complain to BBB. To preface: I honestly don't even know what location my movers were coming out of. The paperwork was inconsistent. My paperwork listed Crofton, MD, but the individual I spoke with over the phone said they just have their Red Branch location now, so I assumed that's where they'd be coming from. I wouldn't trust any/either of the Maryland locations at all though. I booked a move roughly two weeks ago. A SMALL, very SIMPLE move. Just about 1 bedroom worth of stuff to a studio apartment 30 mins away (Dundalk to Towson). I spoke with Chantel on the phone and she was relatively nice and helpful. I paid a $100 deposit. As the move approached I received numerous calls, voicemails and texts to confirm my move. I confirmed with them over the phone. My new building is a high rise and I had to reserve a loading dock and freight elevator and the reservations are 3-hour time blocks. I blocked off 11am-2pm at the loading dock, informed the movers of this, and they assured me they would be at my place to begin the move between 8:30 and 10am-ish. At 9am I got a call from Two Men and the guy said he wanted to be "really transparent with me" and informed me that he had a "bunch of guys with the flu called out sick" and he would be unable to perform my move today. He asked if I could reschedule my move for 4 DAYS LATER on CHRISTMAS EVE. Are you fucking kidding me??! All my belongings were in boxes, I had slept on the couch because I took apart my bed and moved my mattress (in order to make the move easier for the movers), and I had nowhere to sleep for another 4 nights, nor any clothes, shower items, etc because everything was IN BOXES READY TO MOVE. What the hell?! I had this reservation for 2 weeks!! He then said he could do it tomorrow (so somehow he went from "I can do this 4 days from now" to "I can do this tomorrow" ??). He said he'd do it at a discount. I asked how large of a discount? He said he couldn't tell me LOL Are you kidding me? You're offering me a discount but can't tell me how much, what a joke. Unacceptable. At that point I was 1) running late to my loading dock reservation time, 2) very upset and angry, and 3) had a VERY bad feeling about these movers and no longer trusted anything they said or had to offer me. It was so obvious they were lying blatantly to my face lmao They really think I'm fucking stupid. I don't believe for one second that "all your guys are sick." Boo fucking hoo. Not my problem. Hire more employees so you can cover for the ones who are out sick. I am PAYING YOU to do YOUR JOB! How do I even know your guys are "sick" for real. I doubt they're even actually sick. They were probably just out late drinking the previous night or whatever and called in "sick." Whether they're sick or not is not the point. The point is that I DO NOT CARE, I paid for a service and I expect that service to be carried out. I got so pissed, I didn't even bother to call these idiots back. I am lucky to have some very supportive, very kind friends who stepped up for me and we performed the move ourselves in roughly 4 hours; myself, one man, and my (currently pregnant) best friend. To be clear: my PREGNANT best friend (who can't lift heavy objects at the moment) was more helpful than these ""two men."" Thanks to my friend's help, I completed my move without this shitty company, and I also got my deposit back (after my friend advocated for me and demanded it back). DO NOT HIRE. DO NOT LET THESE PEOPLE LIE TO YOU. DO NOT LET THEM LEAVE YOU HIGH AND DRY. DO NOT TRUST. I truly don't understand how they can expect people to simply reschedule a move the day of. A move is a pre-planned, pre-arranged ordeal. I don't need to explain this but many moves have a time constraint: my time constraint was just a loading dock, but often times people absolutely HAVE to have all their belongings out of a place by a certain day and time or their stuff could simply be thrown in the street. Sometimes emergencies happen and people have to move out FAST (for safety reasons, for their kids, so they can start a new job right away, etc). I'm lucky I wasn't currently in a situation like that, but it's unacceptable for a moving company to cancel on you last minute or not show up when your whole life revolves around your move and your housing situation. I am ultimately so glad these people never touched any of my belongings. My friends and I used our collective strength, motivation, savvy, and hustle to complete my move with one platform dolly and 2 SUV's. My friend said it best: it's a case of "if you want something done right DO IT YOURSELF."

    Extra Space Storage - selfstorage - Updated May 2026

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