This place has really done a 180. Since moving back to Washington I've gone to Farrelli's a few times because their pizza is out of this world amazing. And each time I've had excellent service, nothing compared to years ago. These days I'm happy to go back and give them my business, they have the best pizza in DuPont and surrounding cities. read more

We stopped by to order pizza on our way home, it was about 9:15 PM. We spent $51 on two personal pizzas and two drinks, plus tip. One pizza was made exactly as ordered, the other ( cauliflower crust, perfect pepperoni pizza with add- on toppings- basil, mushrooms, olives)... they forgot the pepperoni! Not one piece on my pizza! By the time I noticed, we were already in the car and it was 10 pm. It took us that long due to the cashier Conner, forgetting to bring out our order. Furthermore, while waiting for our "forgotten pizzas ", there were many people coming in and being turned away. I'm not sure if they were offered to order take out or not. read more

First time visiting this restaurant ! Did a simple takeout and ordered a pizza (half pepperoni and half margherita). The staff was extremely nice and helped me validate parking. The pizza was delicious too! I would come back here again when I'm in the area. The view is great and Ruston Pointe is such a wonderful place to bring your family. read more

Farrelli's Pizza - 1/2 pepperoni and 1/2 margherita pizza. - Pizza Near Me - Ruston, Washington

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This place was really fun! The food is pretty standard bar/pizza food but the wait staff was very friendly and the happy hour had good cheap drinks and half off pizzas, 25% off apps. Probably a great place for sporting events read more

My husband and I eat out a lot and Farellis is on our regular pizza rotation. Love the monthly specials. Servers are always super friendly and attentive without being annoying and at our table every two minutes. LOVE the patio views in the summer time, and when it's cold out we sit around the fire table at the bar. Order the pepperoni and ask for extra sauce. DELISH! Also they have a good wine selection for a pizza place. Highly recommend! read more

Girlfriend and I went to the Farelli's in Ruston, sat down at 450ish. Took about 10minutes to get asked about drinks, we both just ordered waters, didn't get seen again till 530, by the same waitress who asked us "have you been helped yet". We then order salads and firestix and she gets a lemon drop, takes 5 minutes for the salads and her drink and I've yet to get my water. Takes about another 15 to get the fire stix, and that's when we asked to see a manager and if I could finally get a water (had been well over an hour since we had sat down). We've always had a great experience at all the Farrelli's restaurants, but we left feeling let down and frustrated after the service. read more

To start off with I don't know why it's got such a low review rating. This place was absolutely amazing for the price! Everything was fresh and was presented amazingly, the staff was very nice and took extra care during these times with COVID-19. Price is what you would expect for the area but don't hold out the food was brought out quickly and was updated on its status regularly if it would take longer. I recommend trying the specials that they have not only to try something different but it also will taste pretty good! I don't have pictures sadly because I ate everything so take that into consideration. read more

Really good place right next to the water. Good atmosphere, music and really good food. We were served by Andrew who was nice and had great recommendations. The northwest traditional pizza was delicious and sweet chili and garlic bread wings were good too. Would definitely come back. read more

Farrelli's Pizza - Northwest traditional - Pizza Near Me - Ruston, Washington

When we headed to this place on 01/20/24 we expected prices to be a little high based on past experience, but because of the location we still wanted to go. The young man at the door that greeted us was very helpful with parking validation. The upstairs bar was closed at 2pm on a beautiful Saturday so that was a bit disappointing because of the views from that space. I'd either forgotten or never noticed the downstairs bar so that was a nice surprise. They had the TVs on with the NFL playoffs which was what we were hoping for. Unfortunately, the music they had playing was louder than the TVs and it was aggravating to hear them simultaneously. We were greeted fairly quickly and the service started off great. We ordered the Burrata with Roasted Tomatoes and a Personal Pizza. Both items were good. No complaint on the flavor and quality. Unfortunately, the service went downhill VERY quickly. Despite having 3-4 servers and bartenders working the area, we didn't get checked on for over 30 minutes. I felt myself getting angry. I looked around the room and I saw people with menus just sitting there looking around for a server. There were four people sitting at the bar with empty glasses. Not one of those employees were to be seen for over 15 minutes. It was almost like they had a staff meeting, no joke! And when they were around, they were on their phones more than anything. I can't believe the owners allow this staff to be on their phones so much. Even the prep cook was checking his phone while making pizza. I know it's tough to find good help right now, but have some control of your staff! read more

I dream about the pizza I had here! Not really but you get what I mean. The pizza I had was goooood. I'm so happy I tried this place and even happier to know I have a different location close to my house! The staff was so kind. It wasn't a long wait even though I had a large order. Overall I'm happy I chose this place walking around the Ruston area. This pizza place beats the other pizza places I've been too. Full of flavor. One day I will sit here and eat. This time was to go. read more

Farrelli's Pizza - Pizza Near Me - Ruston, Washington

This is our go to Farrellis because it's located on our run route. Previously I had given a lower rating, however their food and service has improved. They are my favorite Farrellis based on food quality and service. They have a gluten free crust! Its personal pan size only, but its pretty good. It's thin and crispy, and made with cauliflower. There is a $2 up charge for it, and it's worth every penny. They are great about substitutions. We usually get the Caprese, no chicken sub mushrooms or the spicy sausage and pepper, no sausage, sub mushrooms. Both are flavour packed and delicious. read more

Great Food and view Service was great. It looks like everyone is having a good time and the staff enjoys their job! read more

Customer service was awful. We had to return three times because we did not get what we ordered. After resolving these issues. We finally get back to our destination and take out a small container that was supposed to be a salad and it was a most indescribable container of a salad. Costing us $10. The most positive thing I can say is that the wings tastes ok. But the hustle and the money was not worth it. This store needs some major training for sure. read more

Wouldn't recommend hitting this joint up. It's your classic Apple Bees/Chili's type establishment. Great view of the water but just not really worth it for the chain type experience. read more

Farrelli's Pizza - Good old fashioned cheese bread. - Pizza Near Me - Ruston, Washington

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I ate a lot of pizza in Seattle while visiting this week, and yes this is not a picture of pizza. That is only because I couldn't put it down to take a picture of it. A picture of it wouldn't give it justice anyways. One of the best pizzas I have ever eaten in my life!! Trust me on this!! Go try it for yourself. read more

Farrelli's Pizza - Great pizza and Booze!! - Pizza Near Me - Ruston, Washington

This is what a $36 pizza looks like from here. Toppings are sparse and flavorless. Disappointing especially for the price point. read more

Farrelli's Pizza - Pizza Near Me - Ruston, Washington

We love this Farrelli's location and have literally never had a bad experience. The Northwest Best is to die for, and everything else we've ever ordered has been delicious too. Worth a visit! read more

I came here the other day with my girlfriend to have pizza and drinks and honestly it was yummy. I completely love the fact that they have a gluten free crust option AND A DAIRY FREE OPTION!! I'm vegan so this was soooo helpful and so nice. It's so hard to find vegan spots near my too because it's not common at all in Tacoma. Drinks were WICKED strong so it definitely made it worth the price you pay for them! The pizza was great too and I believe for a martini and personal pizza, I paid $25 including tip! Definitely my favorite place to go in the summer time. read more

Service was Great thank you Lisa, sat outside next to the fence where we could have our pet dog (they brought water out for her). Pizza was fabulous! read more

Farrelli's Pizza - Pizza Near Me - Ruston, Washington

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Pizza is hella bomb. I would recommend the traditional north west pizza. The Wings especially the sweet chili is to die for, best wings I've had hands down. Don't get me started with the dessert. The chocolate chunk cookie sammie is the best dessert in my opinion, eat it right away while the cookie is warm!! Service is amazing as well, quick and friendly! Nathaniel one of the best servers we've had! read more

Farrelli's Pizza - The chocolate chunk cookie Sammie - Pizza Near Me - Ruston, Washington

Walking in we were told it would take 20-30 minutes to wait for seating, after we decided to order to go a guy walked in right behind us and was told 5 minutes and was seated at a table within 3; it was clear we weren't welcome here. This is the second time we have been to the rusten location, and have been treated differently than others on both occasions. My fine ass girlfriend, is a bit darker than the girls who work behind the counter. I'm sure there's no way this could possibly be racist and I'm over reacting to bad hospitality, but we will not be returning to this location again. read more

Farrelli's Pizza - I should have just asked for my money back. - Pizza Near Me - Ruston, Washington

Food was exceptional and the drinks were amazing! Our server Nathaniel was very attentive and friendly. He talked me into the best dessert! Would definitely recommend for a date night or group event! read more

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The good we had the breadsticks and 3 personalized pizzas and they were all very good. My only complaint about the food was that my personalized veggie pizza was very skimpy on the veggies. The service was pretty good though the waitress brought my daughter a second soda without asking which was a waste since she is only allowed one. Also, she forgot to put the drinks on our bill so I had to have her correct it. read more

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Was going to try this location for lunch. It's 3 in the afternoon. 10 tables outside that are empty and were told it's a two hour wait. Well, not going to wait and the next time we visit, we will remember the wait time and the attitude of the guy at the front desk. read more

We just had our 3rd annual office Christmas party here. The staff is friendly and attentive. Food is good and happy hour has some gray deals! read more

First time trying this place out. We went to WildFin across the street a few weeks back and thought it looked promising. We were seated pretty quickly, which was promising. It took a while to get our order in, and it seemed our server was a little overwhelmed. Regardless, the menu looked promising. 40 min later, we still hadn't received our food, or refills on our drinks. I brought it up to tHe person who appeared to be a manager and was met with a deafening shrug. When our food arrived, it was good, but we were starving, so that definitely impacted our perception of the quality. After paying I filled out the survey describing our experience since "you opinion is important to us" and asked to be contacted. Still have not heard a thing a week later. I definitely don't recommend. read more

Best wings ever. Tried 4 of their sauces. The best was the dry rub. Sitting by the fire in the bar. Great evening. Staff was awesome in the bar. Really enjoyed our server Orion was so great. She is fun and knows her stuff. read more

This service is awful. I went in at 1230 for lunch with my family of 4 and my friends family of 4. Before the friends came I went in and asked if they would allow us to sit outside with our dog. I was told they would serve us with the puppy as long as he was near the outside railing and they'd just have to run out there and clean the little bit of water off the table. Awesome. I called my friends and they drove 45 mins from Graham. They arrived, we went inside to get our table and we were told by a different hostess that they didn't have time to go wipe the water off the table. *Table is barely wet and it's in the sun...* I asked how long until they could seat us and I was told an hour.... maybe. Maybe not at all. I asked if I could wipe off the water and I was told it's illegal... they can't have me cleaning off water. I asked if they could tip the table on the side (it's plastic) so it would dry faster and the puddle would run off (still not much at all...) and I was told no, they don't have time. At this point we decided we were not worth their time and they were not going to serve us no matter what. My friends wasted an hour 30 round trip drive. We left and went to Hops n Drops. Never again read more

My current favorite place to grab a drink by the water. I love outdoor/patio seating especially when I've got a good drink to sip on! During my latest visit I had ordered a personal pizza which took about 30min to get to me. This had me bummed out since I had watched as other customers were beginning to get their food before me. Talk about being hangry. Unfortunately, it took long enough that I had to get out of my seat to find the waiter and to ask what was going on with my order. He said he'd check on the order and that because of the mishap I would be given a discount off of the pizza. Which he made sure was taken care of upon receiving the bill. Even though my last visit wasn't the best, I still plan on returning. The food, the staff and the drinks are worth it! read more

So this gets a first major star for the fact that they had a cauliflower crust which made my keto life! However, the crust was hard and burnt. I got a cauliflower crust pizza with pepperoni, spinach and caramelized onions but I just wasn't feeling it too much, I did however enjoy the chili wings which went well with the Ranch. We ordered takeout and it didn't take long for the pizza to come out. The customer service was nice but she stuck the grated cheese packets on the side of the pizza box which I was like ummmm why did you just not out the packets in the bag. But you know it was nice. read more

Farrelli's Pizza - Cauliflower crust pizza - Pizza Near Me - Ruston, Washington

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I used to like coming here to watch games but the parking policy changed so that you have to pay $4 per hour after the initial validation of two hours. Most games are about three hours long so plan on paying for parking. And then you have the hassle factor in having to monitor when your initial validation expires after two hours. And if you forget, you get a parking citation that is $36. You can appeal it and show that you've been at Farrelli's the whole time, but Diamond Parking will still charge you $8. This I know from experience. BOTTOM LINE: there are plenty of places to watch sports so I'm going somewhere else. read more

Please do not support Farelli's Pizza until management is forced to improve. I've eaten here a few times and the service is consistently terrible. Most recently tried to celebrate my Mom's birthday with a family lunch on a sunny Sunday. We had a party of 10 (6 adults 4 kids) so expected a bit of a wait to be seated but not over an hour! We checked with the hostess many times on the wait time because we consistently saw MULTIPLE empty tables inside and outside during our 1 hour wait. At one point I counted over 15 empty tables, yet we sat there with hungry kids and adults. Most insulting, when they finally sat us, it was at a table that was empty the ENTIRE time we waited. Talk about a slap in the face! We expected some attempt to make up for the long wait but there were zero Fs given. Waited over 30 minutes for a beer to arrive, but the soda and water came out immediately. We had to wait more than an hour for the pizza. Unacceptable! While we waited for pizza we couldn't help but notice all the empty tables around us. Sooo... we waited over an hour to sit and over an hour for pizza, yet there were tons of empty tables?!?! This begs the question, WHAT'S THE HOLD UP?!?! Again, this is not the first bad experience eating here, it is just the WORST experience eating here, so I had to leave a review. Please do not support this management team until they show they care about your time and dining experience. You work too hard for your money to give it to a management team that treats their patrons like the patrons are an inconvenience to them. Make them respect your time and money by giving it to a business that tries to earn it, because Farelli's Pizza certainly does not. Thank you for reading. I hope this saves you from an extremely frustrating dining experience like the most recent one our family endured here. read more

The food and view of the water was great but the service was quite slow. Would recommend if you don't mind waiting a long time for food and you're just there for vibes. read more

Place is horribly slowwwwww!! Took Over 30min to seat (and the place was not busy at all, had at least half the tables free). We asked for outdoor seating there was 2 tables being occupied. Another 20 minutes until the server arrived. If you have time to wait over 2hrs just to eat ok pizza this is your place. read more

Farrelli's Pizza - Pizza Near Me - Ruston, Washington

Terrible, no good and very bad service! Sorry, Farrelli's but you NEED to take a good look at your customer service and DO SOMETHING about it because it sucks! Went in on a Monday afternoon with my wife and 1.5 year old daughter. We waited 5 minutes to be seated and several employees saw us waiting to be seated during this time period. Finally, someone saw us (I think the manager) and we were seated. Based from our experience so far we thought it would be a good idea to have our order ready to go when the waitress came by. It took about ten minutes for this to happen. The waitress was nice but nothing special. Another ten minutes or so go by and our food came to the table but at the same time ( salad and pizza). Really??!! The kicker about all this is yeah the service was sub par but my daughter wasn't offered everything that was included with the kids meal. On the kids menu it says that they get a plate of veggies/fruit with pizza dough before the main course. Our waitress didn't bring this to the table. We were never offered a beverage for our daughter, other than water, either. It also says kids get a cookie for dessert. Guess what? This wasn't offered either! What really pisses me off is that towards the end of our meal I looked over at another table (with kids) and the waitress had brought them over the plate of fruit/veggies with pizza dough. Today was kids eat free day but EVERY kid's meal should be treated the same. We all spent the required $10 per paying adult so that our kiddo could eat free so why wasn't my kid's meal complete? When you buy a new car it doesn't come with 2 wheels missing? Get your s**t together Farrelli's! If you want awesome customer service visit the 6th Ave. location. Hey Point Ruston crew, do yourselves a favor and take a moment to visit 6th Ave. and watch them for like 10 minutes. You might learn something and have happier customers in your future! read more

The worst customer and server experience I've ever encountered in my years. The server dropped half of my salad on the table and the waitress rude and immature even after consulting with the so called manager. They don't even deserve one star. read more

We recently visited this location for the first time and were really excited to sit upstairs on the roof patio. Turns out you have to be 21 and older, so it wasn't possible to sit there with our young son. Our server was Lane and she was friendly and attentive. We ordered the stuffed mushrooms as an appetizer and while they were good, six little mushrooms with a little cheese and sausage in them aren't worth $13. We did get some great pizza that was perfectly cooked with delicious cuppa pepperoni (aka old world) with a nice honey cream cheese drizzle. The dough has those perfect air bubbles and chewiness. If you've never had Farrelli's they offer some great wood fired pizza with some unique combinations. This is a local family business and for the most part, they are doing some really solid food. Come for the food and stay for the atmosphere and view. This is a great location. Don't forget to get your parking validated! read more

Brief summary: great place to go for affordable wood oven pizza, a beer, and a place to watch the game. The Food: The pizza is surprisingly good! Wood fire pizza has become more and more prevalent the last few years, and for many places it is used as an excuse to hike up the prices without maintaining good pizza quality. Here, the pizzas are affordable, a medium pizza, and a salad can feasibly be split between two people without breaking either party's bank. All of the ingredients tasted fresh. The suggested combinations have all your pizza standards, as well as a few unique options as well. The Service: Very quick and responsive service! Our waiter was friendly and even offered suggestions for both pizzas and beers when we said we were still unsure. He asked us what we liked and made informed suggestions accordingly. We went later at night on a Saturday and still were able to get sat quickly. There have been times when we have walked by and saw quite a substantial amount of people outside waiting. If you want to try it out, and do not want to wait, go during the later hours. Overall: great place that is worth checking out! Wonderful location, and tasty pizza. Its only downside is that it appears to be almost too popular during dinner time. This wait can either be sustained or circumvented. Our experience, however, was without flaw. Cheers! read more

I have been consistently disappointed with the service I received at this location. After my experience tonight, I will not be returning to this establishment. Our drinks did not come for over 30 minutes after they were ordered and we never received the sauces we requested multiple times. The Farrelli's website clearly states that they have Happy Hour pricing from 9pm to close daily and all day Sundays. I drove in from Gig Harbor with 3 friends this evening (Saturday) and it was not until we received our check that we were informed that this location does not honor Happy Hour on weekends despite the website clearly stating otherwise. We expressed our concern to our server who was extremely kind and alerted the manager of the situation. The manager, Hunter, was extremely rude to our group and showed no understanding for our situation. As we were leaving the restaurant, we spoke briefly with the owner of the chain who assured us he would get the website updated, but did not see any issue with refusing to honor their advertised prices. I have never had a particularly positive experience with this location, but after tonight I will no longer be visiting any Farrelli's location. read more

I like Farrelli's, but I usually go to the 6th ave Tacoma location. I'm not sure what's going on with this location, but it may be a good idea to fire everyone and start over with a goal to hire staff cares about their customers. First off we have the hostess. She has a simple, but important job: be nice, take peoples name, give them a time estimate. I know how easy this is because I've done the job. She failed on all three counts and was clearly getting frustrated with the customers. Secondly, we sat in the bar because it was easier than dealing with the dim hostess. It was around 15 minutes before a server came over to give us some menus. At this point I was trying to be compassionate since they were clearly busy. When someone finally took our drink order we placed our food order too. We thought this would save some time and we were starving. About 25 minutes in we had no drinks, no food, and there was no sign of the server. A woman walking out stop and said, "you still haven't got water! I'm not surprised. We waited for 40 minutes and when we finally got our pizza it was cold". This warning should have been an indicator to us to leave. Almost an hour later we had no water, our drinks hadn't been delivered, and our food was no where to be seen. We finally walked out after being there for over an hour. Please go to anywhere else. Save yourself the time and frustration. read more