I love this UPS Store the staff is terrific. I especially like Laura she always has a smile & a…read moregreeting for all customers. It's a great store with an excellent location... so easy as well as convenient for drop-offs.

Used to be easy to drop off, 2 people working and fast drop offs…read more Recently, this location has been short staffed and it's taking 15 min to drop off a return Package. Improvements might be one line for drop offs and the other for shipping.

They did an amazing job laminating a HUGE cardboard trifold from Pride SD. Timely, sweet,…read moreefficient, and local business. I am happy with the turn out and definitely recommend

Clyde was great to work with. We were in constant contact with my daughter's project…read more The job got done very quickly. Thank you.

I stopped in today to do a return, and once again I left impressed. Omari helped me, and Martine…read moreand Baayoron (I may have misspelled your names--my apologies!) were also incredibly friendly and welcoming. All three gentlemen were smiling, in great moods, and made the entire experience quick and enjoyable. I've been to a lot of UPS Stores throughout San Diego (work), and I can honestly say this is by far the best UPS Store I've ever visited. I'm lucky it's the one closest to my home! I also want to give a special shout-out to Kristina (or Christina--I apologize if I have the spelling wrong). She's helped me on previous visits and has always been just as kind, patient, and professional. Whatever you're putting in the water at this store, keep doing it! Every employee I've interacted with has been top-notch. Friendly customer service like this is becoming rare, and this team absolutely deserves recognition. *See, guys! I told you I'd write a glowing review! You all deserve it!*

The manager, Viri, was extremely unprofessional and dismissive throughout this entire situation. I…read morehave been getting the runaround from this store since Friday, May 15th, and there has been absolutely no real customer service or accountability. Instead of helping resolve the issue, the manager continued placing blame on the sender while refusing the package and returning it to sender herself. The constant back and forth regarding my package has been frustrating and completely unacceptable. To make matters worse, she asked me to leave the store in front of other customers. That is no way a manager should conduct herself or treat a paying customer. The entire experience was embarrassing, disrespectful, and highly unprofessional.

LEILANI is very helpful and sweet. Yesterday I had some…read moreconfusing returns and she helped me so much with a great attitude! Thank you, Leilani

Today I was here to do a UPS pick up for a package I requested;of course it was not a common…read moretransaction because I didn't have to purchase anything. If supplies are something you need though, everything from mailing tubes to package tape to whiteout products and more are available at a reasonable cost. In this store a copier is available as well as the ability for you to email a document for pick up upon your arrival. Very low cost. The store is well staffed with friendly knowledgeable people and it'll only take you a few moments to get in and out most of the time. Some free treet parking along Park Boulevard and the adjacent streets. No parking garage.

We'd love to give Eastern Signs a big THANK YOU! They worked with our company, Kaizen Judo Kai, (a…read moremartial art school specializes in traditional and combative Judo for all levels and ages) in La Mesa, CA and provided us with two pieces of beautiful outdoor signs. They did a great job and they were extremely polite and professional. Susan and the rest of the team were easy to work with and produced an amazing end product. They were flexible with our schedule and very accommodating when we requested changes along the way. Now that all the signs and lettering are up, our Kaizen Judo Kai has a very professional, classy, more visible appearance. We've even received numerous compliments from all Kaizen Judo members! Thanks again, guys! We look forward to working with you again in the future.

Super impressed by the service, quick turn around, and the banner. 10/10 will recommend this place…read more Definitely will be using this place more often now that I know they exist. I went to other places to get quotes and see if it was possible to print my banner. Many places were overcharging and requiring me to make edits by darkening my banner (which would have made it look ugly). Found Eastern Signs on Yelp decided to check them out and honesty was the most affordable place and no edits were needed since their printer is good!! My banner came out exactly how I wanted it!! Thank you for a great banner!!

Unclear whether or not this location cares about UPS. Next day deliveries, despite dropping off…read morebefore 1230pm, have a track record of being rescheduled. Why? Who knows. The blame game goes from UPS store to UPS where neither party takes responsibility. Their drop-off times are clear, I made it with 5 hours to spare, yet next day air apparently doesn't exist unless you find a UPS distribution center; which doesn't take packages. The local location never had a pickup that day. They never called UPS to ensure proper SLAs are taken care of. Update: a corporate call reveals it was indeed scanned at this location. Emailed the receipt to the location's email. No response. Still not scanned into a truck to actual UPS. Apparently UPS stores and UPS aren't great at communicating. Filing a claim.

I run a small business and ship approx 30-50 polymailers a week. I have my items pre-labeled so it…read moreshould be an easy process but hardly ever is at this location. There is a young girl that works there that gives me push back EVERY. SINGLE. TIME about dropping off USPS as well. You accept USPS, they pick them up at 5 in the afternoon every day. I'm not understanding what the issue is. She tells me she can only take a few, sometimes half of them, etc. There's also a young man that works that that is GREAT! I would have given one star if not for him. He's kind, respectful, and does his job well. Lastly, the manager. Until today I've had very few interactions with him. Approx 10 packages were dropped off yesterday, some UPS, some USPS. They were put on the counter because it was busy and I had my young daughter. When I checked my app none were scanned so I called to verify they were in process and a scan was just simply missed. No big deal. The manager's customer service skills were AWFUL on the phone. Stating "this is all speculation" and "you're saying we didn't do our jobs!" (In regard to a simple missed scan). Well sir, it's pretty simple. You had my package and now you don't. But the bar wasn't scanned. Sooooo? Sounds like that's what happened, no? Again not a big deal I just need to know that they are at least on their way to the destination, scan or no scan. He continued to escalate on the phone without listening to any of my questions and handed the phone off to the young man that works there. As usual, the young man was kind, calm, respectful, answered all of my questions, and the issue was resolved. I wish I knew his name so I could shout him out personally. Your manager could learn a thing or two from you!

A few days before a BIg international trip, I was in a rush to make a banner to take with me to…read moreAntarctica!! My friend and I were headed to our 7th continent and it didn't occur to me to take a banner until my friend mentioned it. I found a design online and the guys at this place did an amazing job and also surprised us with personalized magnets and stickers. I sent stickers with postcards I sent from antarctica to all my friends and family!! Everyone on the boat was quite envious of the sign and it was amazing and perfect!!! Thank you for helping to memorialize a once in a lifetime trip!!!

Great service and quality!! Fair price fast turnaround with…read moregreat customer service. Thanks fast signs!

This FedEx was suprisingly better than I thought. I was scared to visit this Fedex with all these…read morenegative reviews, but it seems like it grew over the years. The employee there was a really straightforward and simple person, and I was able to ship my item easily. If you're worried about going here because of the ratings, just know that it changed a lot, and it's literally just like any other FedEx shipping center.

If could give a zero I would. Thieves Thieves Thieves in this shipping center. They said tried to…read moredeliver it, but they never did. I work at home no one came. Customer service for FedEx is just horrible. They need to fire all their employees and start new.