Went to look at a car, Bailey wasn't there on this Saturday but the mean, crude parents (or older people were). I asked where Bailey was--no response. Then I asked about the Toyota Celica convertible. Father (or older man) grunted, got the keys & removed the car from the parking spot. Then grunted at me, pointed at the car, then walked away. For $3500, even though the car was a Toyota & the body was in pretty decent shape, it was so overpriced. I took a friend with me to help. I LUV LUV LUV vehicles so I've learned some stuff along the way in ownership. I had my checklist. 1) The most important thing was the OBDII computer system. There were no check engine lights on, but I had my bulky reader/analysis system. There so MANY codes erased that I guess they didn't know if a person knew what they were doing, they could find all these codes. Every code from emissions to solenoids to misfires. I got the best mechanics in the world--I called them to tell them the codes, they said to fix everything would be upward from $2000. Then I told them the people wanted $3500 for it with 180,000 miles; mechanics said either get them down to $1500 or walk away. It had 180,000. 2) The transmission had been replaced & there was no mention of it on the website in the vehicle description. There was no paperwork either. I asked, older man grunted. I saw "11/97" on the transmission itself (we went under the car too). No knowledge of how many miles was on this tranmission or what the odometer mileage was when it was swapped out. 3) Convertible top went down easy, wouldn't come back up 100% on it's own. My friend had to pull the top up beyond a certain point on the rear right side just to keep it moving. I own covertibles so I know easily about $1000 to get a new motor/mechanisms. No mention of the motor getting ready to fail. 4) Oil wasn't the best. Oil filter looked like it was changed. WHA??? 5) The interior was dirty, seats were dirty, dashboard was dusty. The middle console was removed and replaced with some sort of homemade box. But the factory console was in the trunk. It should have been put back in before trying to sell to show original condition. 6) I was NOT allowed to take for test drive. Bailey was the KINDEST guy, said it was ok to drive around the block or so, which is one reason I wasted a cold cloudy, Saturday afternoon to go look at it. When I told the older man Bailey said I could, you can guess---he grunted at me. But he knew how to say "NO". I told him the car wasn't work $3500 in its current condition & I'd offer $1000 for it since the convertible top wasn't working right. "NO". Then he said something under his breath in a foreign language. I ignored it. I said ok, turned the car off, left the lot. I had a Carfax with me but it didn't mention about the transmission being changed. This made me wonder what else was going on with the car that I didn't know. Realized this car was for someone that considered this a "project". So I told him the keys were in the ignition & I left. He and his wife just stared at me & I stared right back at them. Bailey is the nicest thing that has EVER happened to this car lot. IF you want to buy a vehicle at this car lot, you: ---either be a mechanic or take one with you, they won't let you drive the car off the lot for anything; ---take a Carfax so you'll have some idea of what is happening; ---be prepared to spend more money than the vehicle is worth because you WILL have to put money into it before you can really start enjoying it, if it'd even make it back home. If you tow it, get it towed to your mechanic. If you can drive it, drive it right to your manchanic; ---If you don't go when Bailey is there, then DON'T GO AT ALL. There wasn't ANY kind of positive customer service mechanism in place. You leave there feeling like you were never welcomed in the first place. ---Be prepared to WALK AWAY. I believe if I had Bailey there, he would have cared & worked with me on price or something, but no one else did. Now the one thing I WILL say about Bailey--he was willing to let me put a deposit down on the car and pay him unti it was paid in full. If you just gotta buy a vehicle there----DEAL ONLY WITH BAILEY. I didn't get such luck. read more

Don't waste your money at this dealership. I bought a car here and it has been nothing but problems. They sold it to me with the wrong tire size, and I had to replace all four tires within a week. The mechanic also discovered signs of a front-end accident -- even though the report showed no history of it. On top of that, they didn't even provide the original keys for the car, just a cheap replacement. Since then, I've had to spend thousands of dollars on repairs because new issues keep popping up. There's no warranty and they take zero responsibility for anything. It's your choice, but my advice is to stay far away from this place. You'll end up with headaches, unexpected costs, and a car that keeps letting you down. read more

5 star all the way!!! Honest and friendly service. Easy to find location and takes all precautions during this time of COVID. Highly recommended for your automotive needs. read more

Feng Auto Sales - Happy customer today! Feng Auto Sale!! Friendly,honest and fair prices!!! - Car Dealers Near Me - Chicago, Illinois

I spoke with them over the phone, and they agreed I could take a specific car for a test drive, and take it for a pre purchase inspection at the only mechanic's place I could find available during the holidays. I told them the name and address of the mechanics place during this call. They broke our verbal agreement. When I got there, not only did they not let me take it to the pre-agreed mechanic, saying it was "too far", they clearly weren't prepared to let me test drive it, as it was surrounded by other cars and an iron fence. They wasted my time. Also worth noting that there is no place for customers to park. read more

Went here to look for an specific model I wanted tu buy and Feng auto had one of the few available in the city. Mr Feng was kind, helpful and reliable as he explained me everything that I needed to take care of with this purchase, as this was my first time buying a car in the country. He answered all my questions, facilitated a pretty good test drive and even offered me follow up support if I ever needed anything for my new car, or any other. I am really satisfied with Mr. Feng Auto and I really recommend his service. I purchased a reliable car with a clean title, at an amazing price with a great service. Definitely will buy with him again if I ever need it. read more

Be Careful!! I've been to the lot three times in the last year. Most of cars the cars look nice. I took one car for a test drive and everything seemed OK. I asked the owner(I assume it was the owner) if there were any problems. And he said nope, good car. I decided to think it over and pulled the car fax. According to the carfax, the car failed the emissions test. I'm happy that I didn't go ahead and purchase the car the same day. I think that many used car dealers take advantage of people and it's up to the person to do their own research. I'd rather spend $50 on the carfax or $120 at a dealer, than $5000 on a used car that won't pass the emissions test. I mean, seriously, once you purchase a used car you will have to put additional money into the car. But I'm not trying to put an additional $800-$1000 in a car. The car I was interested in was a "reliable" car and year based on the consumer report. I have the same car, but a older model. I'm pretty confident in the company that sells the car. I find it pretty shady that FENG's Auto sales cars at blue book value that will need costly repairs. I would not have had a problem paying $4,000-4,200 for the car and have the emissions problems repaired at my expense. I would not recommend that lot to anyone. read more

Worst experience of my life.. No Joke. I flew into Chicago from MN to buy a van after talking to Bailey feng. He was helpful in taking pictures of what I wanted to see before I flew out to buy it. I was told the van runs and drives great and there is nothing wrong with it. I flew in and got a cab to the dealership, we arrived and I found the van. I got the keys and took it for a test drive around the area, no highways though because it wasn't easy to get on and off. The engine was nice and clean, it drove fine on the test drive where I only hit 35mph because of the residential area. I tried the A/C on the test drive and it didn't work, not the end of the world, I asked the father of bailey about it and he filled it up with Freon and the I heard a whistling, I found where it was coming from, super fast leak, he said its probably just a line connector that needs to be tightened or replaced, then I saw coolant was low and a small leak from the coolant reservoir, he filled it and said its nothing. Well, mind you I flew in to drive this home and didn't have many options so I asked for 500 off and he reluctantly agreed..... I so far as got on the highway, and the transmission shifted hard in high gears, started hearing a humming and 20 min into my 8hour drive home the tire pressure light came on. I stopped and looked at the tires which looked ok, so kept going. I got home and the next day brought it to a friends auto mechanics shop. asked him to check everything out and let me know the cost to fix it all. The humming noise was 2 bad wheel bearings costing $700 to repair The coolant leak was a bad radiator which cost $800 to fix. The A/C was a rear evaporator which cost $1257 to fix. The engine and trans were detailed to cover up the transmission leak it has. The tire pressure light stays on because they didn't use the proper valve stems for the tires. The cost to fix that is $325. I called the father back who sold me the vehicle and begged him to let me bring it back, I sent him the repair costs for everything except the tires and transmission and he said my mechanic is ripping me off by using OEM parts and that he found the same parts ON EBAY for way cheaper. I told my mechanic and he laughed and said he would put them in if i wanted to have to redo everything again in 10k miles. The father refused to take the van back after saying its a great van and i asked for money back from the purchase so he gave me $500 back, because he said he could fix it all for $700 and that he was being more then fair. I only Negative on this van for over $3000. The vans price after the refund was $5000. I was absolutely scammed and screwed over. DO NOT BUY FROM FENG AUTO SALES!!!!!!!! read more

Honest and helpful. And very affordable. They sell cars at a good discount so have reasonable expectations. I look forward to buying more cars from them in the future. read more