If I could give negative 5 stars I would I bought a 2016 colorado from this dealership 3 months ago…read moreand I was told that it needed a new motor because the motor was abused it was never disclosed to me these people are scammers.

I have never been treated with so much disrespect. they have a new sales man, so rude. I just left…read more6/6/26 from there at 11am. first thing, did not want us to test drive. my husband and I are covered in tattoos so I'm thinking it's because of that. we informed him we were interested in paying cash, he still proceded to be very rude and asking how our credit was.... my husband then went inside to speak to his boss since we have bought several cars from then and our family. the boss came out and told him to let us test drive it... the sales man proceeded to roll his eye and with ask for a driver license. As I am going to hang him the driver license he mean mugs me... we just decided to walk away. no one should be treated like that

I bought this car june 6 2026 and have not been able to use it since. Car ended up needing a…read morerebuild on the motor in less than a day. They told me the Check engine light was for a modified exhaust and the whole time it had a misfire. The dealer then tried telling me the mistire couldve came up when i drove it away, but it had a check engine light on when i was there to check the car and they notified me there and then it was for modified exhaust. Took the car home and scanned the car with my scanner, No codes for modified exhaust were present, only for a misfire. they will only send the car to the people they trust. Will update my rating again once i get the car back. Oh and their mechanics dinged my door right in front of me on another bluesky auto car that my car was parked next to and the mechanic did not care. Another update- Since i posted the update ive still had issues with my car... rear main seal leaking and when telling them the clutch needs to be replaced they said no because "their mechanics" which are complete failures said it doesnt need to be replaced. Look at the photos. Then their mechanics overcharge for a clutch and flywheel job when the transmission was already out of the car and the clutch and flywheel needed to be removed in order to do the rear main seal job which was covered under warranty. I shouldve been for only parts and they wanted to charge full labor as if the transmission was still in the car. Granted bluesky covered half of the 1700$ they were trying to charge. its still overpriced and a scam and the dealer doesnt even care because they are behind the scam as well. I was trying to explain to adam that thats not how things work in a shop and that that is a scam as i am a mechanic myself and ive worked at multiple shops including dealerships and thats scamming people by charging them for more than what was actually done. He basically dismissed my comments and asked me how i am paying for half of the bill. On top of that the rear main seal job takes about 7-8 hours of labor. Their mechanics had my car for a WEEK. LEFT THE CAR WITH HAND PRINTS AND DIRT EVERYWHERE. AND I WAS TOLD THAT A FULL INSPECTION WOULD BE DONE ON MY CAR DURING THAT TIME AND I GET IT BACK AND HAVE MORE PROBLEMS. I ADVISE ALL TO PLEASE BE CAREFUL PURCHASING THESE VEHICLES AS THEY HAVE MANY PROBLEMS AND THEY ARE ONLY INSPECTED TO BE WORTHY OF DRIVING ON THE ROAD AND MANY PEOPLE DO NOT KNOW WHAT TO LOOK FOR.

I purchased a blue 2018 Audi S3 from this dealership on 06/12/2026 after being assured over the…read morephone that the vehicle was in excellent condition. Within minutes of leaving the lot, I noticed a clunking noise coming from the suspension. I took the car to an independent mechanic within an hour of the purchase, and they found that the suspension had serious safety-related issues. The inspection also revealed that all four wheels had curb rash and cracks, and all four tires had air bubbles and needed replacement. There were also several cosmetic defects that were never disclosed before the sale. I contacted the dealership to try to resolve these issues fairly, but after my initial conversations, they stopped responding to my calls and messages. Based on my experience, I would strongly encourage anyone considering purchasing a vehicle here to have it thoroughly inspected by an independent mechanic before signing any paperwork. I was very disappointed that the condition of the vehicle did not match what was represented prior to the sale, and even more disappointed by the lack of communication afterward.

I originally was so unhappy and things didn't go right initially, but Steve Hoggel stepped in after…read moreI emailed him and made it right. He was sympathetic and understanding. He is a man of integrity and his word and I would definitely use his dealership again. I was very impressed with his promptness and understanding of the situation. He made it right and we're so pleased. We would definitely buy again from them !!thank you Steve ! You are a man of your word and we were so impressed with your diligence and integrity in following through and making this right.!!And our thanks to your dealership for making this right! We will most definitely buy from you again!! Our sincere appreciation and thanks!!

This happened in November 2024 but I'm finally posting about it:…read more 99% of the reviews I write are 4 or 5 stars. That just emphasizes how ridiculous this place conducts business and how horrible our experience was. A woman named *Brittany* promised us over the phone that if we drove an hour each way from the city they had the EXACT car (color, model, everything) we wanted for us to take home SAME NIGHT and they'd have everything ready by the time we arrive at 5pm. So, we cancel dinner plans and head to the dealership! We show up and mention we're there to meet with the manager *Carolina* as directed but are shuffled around to someone else who doesn't know what's happening. After an hour of sitting around waiting for answers, we're told they don't have the car as promised. Instead, they had a different color that we could get TOMORROW. We ask if they'd at least give us a good discount for all of our troubles and when they go to talk to *Carolina* again (never met her or spoke to her directly by the way), we were waiting another ten minutes with no answers before we walked out. Moral of the story: they lie so that they can get you in the door. I'm incredibly frustrated and feel absolutely disrespected. I'm truly shocked and wish these people nothing but failure.

Ladies and gentlemen! We have a classic "let's screw undereducated immigrants" kind of sche…read more.. dealer. Let me show you a little example. Take a look the attached picture with numbers for my financing numbers provided by them. We are looking at over 2k In fees and taxes. Sales person Mike wasnt able yo exolain any single one of those. But all those fees are a way for dealership to make money, so lets take a wuick look at tge bottom of the page. keep in mind that mike checked with his manager and said that I'm looking at 26% interest because of my credit history, yes my score is pretty low, but without any serious issues. 42 payments $316 each. Even though I spent good amount of time crunching the numbers I still couldn't understand how total amount of those payments relaits to numbers on the spread sheet. Take a look yourself. As a verdict - obvious attempt to screw me over.

I didn't have a bad time dealing with these guys but it could have been better. Let me tell you. I…read morebought the first car sold at this establishment, I honestly did. This place hasn't been open very long. I bought a 2002 Nissan Pathfinder 1 owner who took care of the car. I didn't even go in for the Nissan I wanted a 01' Cherokee, but it didn't look like i wanted it to look. I so happened to see the Nissan there and inquired about it. I checked the carfax and 1 owner always gets my attention, the owner took care of the car. I was sold after a little negotiating with the price of-course. My only problem was with the radio,CD player did not work. Was a hassle to get the car looked at but I finally did. Result was CD player still didn't work (which i should have looked at, I got side tracked, could have knocked a couple hundred off) and I wasn't going to wait for another car to come in so they could yank one out and put it in my car. I then went to Crutchfield. I would give the Dealer a 3.5 if I could I think 4 is a bit to high. You have to understand the nature of the beast. "USED" cars there will be problems no matter what. As for customer service it wasn't great but they had just opened things were a little crazy so I gave them the benefit of the doubt. DO YOU HOMEWORK. Test the car, look under the hood, under the car, check the levels. Edmonds.com, research the car, what kinds of problems come up after so many miles, what price is fair? I was fortunate took the car to my mechanic Nal who is a wiz with foreign cars, he said I got a great car for the age and miles. Had the car a year now, only put about $500 bucks in it - changed belts, pulleys, oil, bulbs, breaks, and alternator. Not bad at all, my guy is good and charges low prices. So, a used car dealer is a used car dealer, with these guys alot of it is on you and negotiation skills. If you want a car to run NEW then BUY NEW. These guys aren't bad just do your home work , and don't be hell bent on one car, be open minded and patient. I'll give them 3.5

Traveled to half a dozen for dealers before I discovered Metro Ford. If you're looking for a…read more'palace' of all things FORD this is probably not the place - as this dealership is one of the originals from the Western Avenue Car Dealer Row - but if you're looking for the best possible deal on a new vehicle you should check these guys out. I love their idea keep the show room simple overhead low and best possible prices are given... I did not work with a single person but this team acted like a family and took me through the buying process with as little pain as I've ever experienced an auto dealership. Avery, Cesar and the whole team were great to work with! If you're worried about buying in the city is the fourth vehicle I've purchased within the city limits and I've always lived in the suburbs - I think you can get a better deal in the city then you can in the burbs. Check these guys out

Don't go here please go to one in a better neighborhood. It's a reason why it's 2.5. The customer…read moreservice is horrible. I was coming in to look as my lease will be up soon. They acted as if showing my the broncos was an issue. Just let me look at it. .. I'll stay with GMC. The service is always immaculate.

I'd give 0 if I could. Every car on the lot is a lemon, most with severe accidents, with thousands…read moreof dollars of repairs needing to be done. I'm sure they're mechanic shop is a joke and a front to ease buyers concerns - I didn't see a single person who looked like they knew what they're doing with cars, just $$$. They sold a vehicle needing 8k in repair - the driver airbag had been deployed and stuffed back in, which is in of itself illegal to sell as is. MAKE SURE YOU READ EVERY PAGE ON THE SCREEN, ZOOM OUT. DO NOT BE RUSHED OR DISTRACTED. THIS IS YOUR. MONEY. The pages that we signed were printed out and we noticed we had not been shown a full side of the auto check/audit/report. I asked to start each vehicle except the one we bought, which had all the right fuses and codes removed to prevent me noticing any problems. I got a free consultation with a Consumer Fraud Protection Lawyer who would team with the State Attorney General to sue them. We came in and told them that, they agreed to let us switch the car. We did our due diligence and made the best pick. I WISH I SUED. Only cost is if you win, and I'm happy to make these guys pay the money I just gave them to a lawyer protecting them from me.

I went to purchase a vehicle & was given the run around the check engine light. Completely…read moreunprofessional & untrustworthy, I will not be recommending this car lot to anyone.

They sold my elderly parents a broken car for 5k. Here's a list of problems which eventually piled…read morein repairs racking over 2k: engine was bad, back window piece needed replacement, catalytic converters was screwed, and the brakes were shot. My parents are old, try their best to save money to support all of us and you're taking advantage of them. This is a corrupt business.