I just got a new subaru wrx from them yesterday on May 18th. My dealer was Duried Boka and he was…read moreso helpful. He was very patient with me and was doing his best to work with my finances. It was a long process but he was able to get me the car that I really wanted. Everyone in the dealership was so nice and welcoming. I highly recommend this specific dealership for anyone looking for a car.

Following up on my review from nearly three years ago, I want to go out of my way to acknowledge a…read morefew people, as well as the dealership. In my years, I've done business with nearly a dozen dealerships. From the basic, no-frills financing, to this all-inclusive warranted financing, I've experienced it all. Toyota of El Cajon is, without question, the best I've ever experienced, even long after the contract ink has dried. There was an issue with a less-common extended coverage that didn't go as expected. Jose, my service advisor, did everything he could to get it resolved. When he hit a wall, Laura B. got involved. Laura is what some businesses refer to as "a fixer". She relayed what she was doing and who was involved. The list was not a short one. When things were ironed out, she was able to obtain results that kept the dealership and Toyota in good standing by acting in good faith and resolved the warranted coverage to my satisfaction. I will continue to support both Toyota and Toyota of El Cajon!

I called Jesse's Muffler & Breaks to ask about welding my catalytic converter back onto my car, and…read moreMario was straight up with me from the start. He gave me a fair price over the phone with no hidden fees or runaround, which I really appreciated. I showed up right when they opened, and Mario got to work on my car right away. Mario was friendly, professional, and clearly knew what he was doing. The weld came out great, and everything was done quickly without cutting corners. It's refreshing to find an honest shop that delivers exactly what they promise. If you're looking for quality work, fair pricing and great customer service, I definitely recommend Jesse's Muffler & Break. I'll be coming back for any future exhaust.

I've been coming to Jesse's Muffler Shop for 3 years now; and the customer service and quality is…read moresecond to none. I've had my exhaust done on 3 cars here; and had resonators rewelded, when I messed it up at home. It's just Jesse and his assistant that do the work; and they've always been willing to accommodate. Appointments are recommended though for larger scale jobs such as brakes. I've never had an issues here, and will continue coming here. Cash is king here and the prices are very fair especially in today's economy.

We have a older suburban that has been sitting idle for years. Occasionally we round start it and…read moredrive it down the street, but now we need to use it. The check engine light was on so we couldn't smog it. Took it up our mechanic in Santee and they found a problem with the catalytic converter. They said one side was bad and recommended Hanson's to get it fixed. I called Hanson's and was able to get an appointment for the next day. While the car was there they found another problem that was an inexpensive fix. They were able to install the cat and make the other fix the same day. Overall I am very impressed with the work, service, and advice/direction I received from Hanson's.

1 Star - Would Not Recommend…read more I went to Ed Hanson's Muffler for a simple resonator/muffler delete, basic exhaust work. This shop used to have a solid reputation, which is the only reason I chose it. Unfortunately, that no longer seems to be the case. I arrived when they opened and clearly explained that I did not want to be stuck there all day. I don't live close by, and I needed to pick up my daughter from school later. I specifically told them I was completely fine dropping the car off and coming back once it was finished if the job was going to take a while. They laughed and said that wouldn't be necessary, and that they'd be in trouble if a job like this took that long, implying it would be done quickly. Instead, the work dragged on for most of the day. I was repeatedly told it was "almost done," which kept me waiting there instead of leaving. Had they been honest upfront, I would have left and returned later without any issue. During this time, the employee working on the car moved extremely slowly, frequently stopping to socialize, smoke, eat, and take extended breaks. There was no sense of urgency and no respect for my time. Because of this, I nearly ended up late picking up my daughter from school, which was exactly what I was trying to avoid by offering to drop the car off in the first place. To make matters worse, the final result was disappointing. The piping looks sloppy and unprofessional, like basic budget muffler work, yet the price was unreasonably high for the quality delivered. Ed Hanson's may have been a respectable shop at one point, but based on my experience and many others now a days, that standard is no longer there. Don't waste your hard-earned money or your time.