Just bought a brand new camper. The sale of the camper went as expected. They did the pre delivery inspection and they installed the antenna for the backup camera. When I got the camper home the antenna was gone and the app couldn't find the camera. I called to ask about it and you would have thought I said the fridge was gone by the way the service writer was asking questions and saying I needed to bring the camper in so they could see it was missing. Very bad customer service. There are way better ways of handling it. Definitely not going back if they treat customers this way on the after sale. UPDATE: The service manager saw my review and called me. He explained that stuff on the outside of campers fall off and I know they do. They should have asked for pictures and requested a refund and or new part from the manufacture. He said once he had the pictures from me he would have got a new part and they would have delt with the manufacturer. I agree that is what should have happened. They are sending me a check to refund me for buying the part myself. read more

After visiting multiple RV dealerships and dealing with a frustrating experience where another dealer sold the travel trailer we were actively buying while we were literally standing inside it, working with Fife RV in Port Orchard completely changed everything for us. Tony was hands-down the best RV representative we worked with throughout our entire search. When we were discouraged and ready to give up, he stepped in, fought for us, and genuinely helped us find the right travel trailer for our needs instead of just trying to make a sale. What really stood out was how attentive and personal he made the experience. My husband is extremely tall ("jolly green giant" tall), and Tony actually took the time to send us recommendations that would realistically fit his height and comfort needs. That level of care and thoughtfulness meant so much to us. If you're looking for someone who is honest, responsive, knowledgeable, and genuinely wants to help you find the right RV, ask for Tony Cowan. We're incredibly grateful for all of his help and highly recommend him to anyone shopping for a travel trailer or RV! read more

Samantha was very helpful in answering all my questions. Will definitely recommend this center other RV families !

Updated - 2 Years and they still have not given back the 5K they stole. Rating -25. Run, don't walk from this RV seller. Earlier this year we purchased a used 2016 Tiffin Class A. Let me preface by saying that we love the lay out and design of the Coach. We also understand that is used and would come with some issues. Now to the unpleasant stuff. #1-During purchase, we were told that 5K is added to the sale price to cover the PDI(Pre-Delivery Inspection). All dealers do this. #2 The morning of delivery, the person giving the walk through knew little to nothing about the coach. #3 Generator would not start. Asked the person if that should not have been checked during the PDI. Reply, "should have been" 45 Min later, a Tech was able to get the gen set working. #4 Get home and 4 way flashers do not work. PDI Check. #5 Toilet does not hold water. PDI check. #6 Bathroom ceiling fan does not work. PDI Check. #7 Shower Faucet leaking. PDI Check. #8 Entertainment system does not work. #9 Basement Vacuum so full I had to break things loose to get it cleaned. PDI Check. The list goes on. Contact them to express my dissatisfaction. Few days later, get a call from the Service Manger. He states the PDI was actually performed when the coach was received by them several months back and in that time, things may have broken. I asked several times for that PDI Check Off, still don't have it. He contacted me again to sate that the service I paid 5K for indeed was not performed. They knew they were caught. He said bring it in, I said that you've already lied to me and stole my hard earned money. No way I was bring it back to you. I was offered a Winterization free of charge though :-). First trip, Check Engine light comes on and Gen Set quits working(again). They never touched this coach and stole 5K from me and my family. I've owned several RV's over the past 25 years, I know what to look for. I have since fixed most of the issues, at my own expense. I have given them numerous opportunities to make this right, Crickets!!. I have also contacted the Sate Attorney General. Please let anyone you know looking for an RV to avoid this place. read more

The service department was super professional, and helped me with my issues at an amazing speed, we were due to be back on the road in 2 days. Brian in the service department helped explain what he was going to need to do and how he was going to save our trip and schedule. We appreciated the expert advice on a few things we had questions about and the honest hard working efforts they put into play. Thank you so much FIFE RV read more

Fife RV Center - Slide room timing broken and gear pack seized. - RV Dealers Near Me - Fife, Washington

We bought our trailer just under a year ago. The purchase was as can be expected. We probably could have done a better job negotiating on our behalf but that is on us. I think industry wide the cost of the PDI is where you can really save some $$. Right now what they charge is overpriced in my opinion. Service wise, they carry a lot of the extra things you will need for a trailer. I've had it in once for warranty work and the delay was all on the manufacturer not Fife RV. So far, i would say we are happy with our purchase. read more

We just purchased a travel trailer with the help of Mike Austin. What an amazing experience! Mike was so helpful & answered all of our questions! I highly recommend Fife RV Center & having Mike help you with any of your RV questions. He's the best! Thank you to Fife RV Center & a huge thanks to Mike! read more

We were interested in a trailer at Fife and the original salesperson was great. We decided to put money down and started our trip up to Washington from California to check it out. In the meantime, we hired an independent inspector and after the inspection, halfway through our trip, we decided not to move forward with the purchase. We kindly asked for our down payment back, but were told that it was a non-refundable deposit, to hold the trailer for us even though we noticed that they never even took the internet ad down. We ended up getting our money back through a formal dispute through our credit card company, but I suggest that you be careful when doing business with these guys. read more

It was a great experience coming here good service by Shelby he was very helpful. He knows a lot and helped us pick the right camper and a great price for us. I loved how he gave us the pros and cons of each camper. I remember coming here and seeing Shelby he was the best. read more

Will never do business with them again. Could not get follow through from service in fixing multiple items that were promised to be fixed at purchase. (rv was brand new but with damaged components). Two 1/2 years later still nothing even after I've reached out to them multiple times (I get told that they'll look into it and then I never ever hear back). Shaun is our sales salesman. He's been aware of the issues because I have emailed him and told him. Rather than seeing the process through and supporting his customers he immediately shucks us off to service rather than fully inquiring about what is going on or following up to make sure that things were taken care of. The business gives you free items to give a good review before you leave their establishment and then literally does nothing more for you the minute you walk out the door. So if you're seeing positive reviews, I can guarantee you that that is why. Each year send an email or call to ask how our rv is treating us and then when I actually tell him the problems that we're having I get dead air and ignored. Then the next year comes along and I get the same email and phone call which is astonishing that he does it with zero clue that he's calling back and unhappy customer that his continually asked for help. He cares about making a sale but does not care about building burning return customers or positive word-of-mouth which is what makes a business successful. Doing business with Fife Rv has been one of our biggest mistake. We've had broken components, right out of the gate, over sold items for RV such as extra solar panels that were unnecessary, left with an inverter. They had all of its connector wires slide right out so we had to tear things apart to get to it to fix it., other components that should've been installed in order to make the inverter work we're not installed like they were supposed to be, and we didn't realize until later. Again, we called Sean and immediately he sent us to service and never asked any other questions, never showed any empathy or desire to follow up to make sure things were made right and show that he desired any future business from us. I could go on, but I think this is enough. Does he my warning steer clear at fife RV. They do not care about you. They only care about making that sale after that they will wash their hands of you. read more

at Fife RV was ! Deanna was BEYOND AMAZING and went above and beyond to help us. Special things to sales manager, Dave. We will not hesitate to come back again and recommend Fife RV to and friends. read more

Kevin Williams and Chris Jordan were so helpful at the port orchard location 10/10 would recommend

Update on issues with my coach. First, I wanted to share that a person that works for a manager told me that if I took my Yelp review down and gave them a 5 star review, I could get the $50 they offer for a positive review. They offered this after my new buyers walk through with service. I'm happy to say, I kept my 1 star yelp review. With more trips and asking them to redo work they had done before, I finally have the original items repaired to my satisfaction. These are the events as I remember them. read more

When we went to Fife RV center, and purchased a used 2016 C class, at the time we saw there a few issues that we noticed right away. One was there looked like there had been a leak over the cab and the batteries were bad. we were told that they would fix the leak and would replace the batteries and they would run through the motorhome and make sure that everything in the motorhome was in good working condition like new. So we agreed and purchased our motorhome. Once they had everything fixed we did our walk-through and took possession of the motorhome. We were told that our roof was guaranteed for 10 years for no leaks. One year later our motorhome is leaking and the same place. The whole front of the cab and the bed pads were wet and had mold starting to grow bottom of them. We made an appointment for them to look at it, and we were told that, of course it's not the roof that's causing it. It's the running lights in the front of the cab that is not part of the roof. That we would have to pay to have it fixed, even though we were promised that the leak and the roof would not leak for 10 years. we called and talked to the sales manager, and he agreed that they would fix running lights were the service manager said the leak was from. we took it back in to have them fix it. when we got it home. There was still so much water and dampness in the front of the cab. the only thing they did was calk the running lights they did not even dry the lights out! We still have moisture in them and the front of our cab is still water logged. We called to see why they did not even try to dry out any of the cab or the lights was basically told that was our problem they were only fixing the leak! read more

DO MOT WASTE YOUR TIME OR MONEY!!!! You guys have the worst receptionist I have come across. When I called, I asked for Clint Mock and I knew he wasn't with the company anymore, but when I went to ask for someone else, I was rudely hung up on, and then once I tried to call back, she hung up the phone and didn't take the call. When she only assumed why I was calling and didn't get any information to see if someone else could've helped me. The CEO or corporate office should be ashamed. I will not let this go and I will go higher up so this doesn't happen again to someone else. read more

Shaun Parker is the man!! He has so much knowledge of the products he represents. Highly recommend him!!! Excellent Customer Service read more

We brought in our RV to trade in for a newer one and made an offer of $85,000 for a Forester and the salesman says, "let's make it 90." Red flag number 1. So we put $10,000 down and $5,000 was cash and when they totaled up all of their fees and their "Lifetime Warranty" it came out to over $124,000. How does an $80, 000 purchase go up $44,000 and yes just under $11,000 was due to taxes. They had offered us $45,000 on our trade but the paperwork said $40,000; red flag #2. Our credit union financing agent told us not to take the vehicle because I've would be $20,000 upside down before we even take possession of the vehicle. Red flag #3. My partner and I were texting with another sales person about these fees and so-called warranty and we were able to do away with some of their "fees" and we agreed to go sign the new deal at $107K. Well the sales manager met with us and said he wasn't refunding the $4000 for sealing the roof and walk through inspection. Why isn't this done to begin with? Red flag number 4. Then he refused to knock off the fees, their $7500 "free warranty" and rang us up for $122K. I told him I took our RV to Camping World up the street and got trained how to use everything for $175 so how do they come up with $4000? The sales manager went on to the intimidation mode and said we tied up an RV for a week and they are selling out of that model so they are keeping $5000 plus we signed a non-refundable deposit. I never signed that document. When we went there all of the Foresters were still parked there unsold. There's plenty of places to buy RV's so I suggest you go elsewhere. read more

We purchased a new 2025 Riverstone back in September from Fife RV Center. Sean, our salesman was great. We paid cash and I made it clear to Sean that we were NOT interested in sitting in a finance box and listen to a finance guy talk and talk about how we should buy all the add on crap. When it came time to pay, we still were subjected to 45 minutes of talk talk talk about how we should buy this and that. At the end of it, the add on warrantees and other gimmick crap added up to, no joke, $28,000. We politely said no thank you, and paid for the rig. One of he items, pressure bands for the tires for $800, I found out later, were actually already installed. I suspect they would've let us happily pay another $800 for something we were already getting. We didn't argue with the $3,995 PDI, which is a complete waste by the way...dealers are not interested in helping you. "PDI" by a dealer is a complete conflict of interest. They are ONLY interested in getting your payment and you leaving with the rig. Once that happens they wash their hands of you. The few items we asked to have corrected were half assed at best. I have also attempted to get spare parts to no avail. They don't return calls or simply ignore us. And DO NOT be fooled by the WARRANTY FOREVER gimmick...that is all it is. Once you get into the fine print, the ability to actually use it is extremely inconvenient and time consuming, so much so that I am sure most just never use it. Anyway, don't think this is exclusive to Fife RV. This is how the RV dealership world works. If you go into it knowing this, then there this less chance of disappointment. Your best ally is arming yourself with knowledge before you buy. Overall this is generally the typical RV dealer experience. Now all that said, had Fife RV Center not put us through the finance box crap, and fixed the PDI items that we wanted (really fixed them), and were at least responsive to follow up phone calls for support and parts, then they would've gotten a 4 star. I recommend watching You Tube Channel Rigor RV...this guy has a lot of good content for RV buyers out there. Arm yourself with knowledge and negotiating ideas and you will do just fine working with RV dealers. And, this is very important, once you find a rig you like, even if it is brand spanking new, hire a third party inspector and participate with the inspector! The dealer won't like it, and if they resist or refuse, then move on. We looked at a lot of brand new Riverstone fifth wheels, and you would be amazed at the issues some of these new rigs had. Cheers! read more

The absolute worst RV service center! For this reason, I would not recommend buying an RV from Fife RV. The guy in the service department is the most unpleasant person to deal with and it's clear he doesn't like what he's doing. The parts and service department don't communicate, despite the fact that are less than 10 feet apart. The communication between parts and service is up to the customer. When you bring your rig in for service, the service department makes the customer confirm with the parts department that the parts have been ordered and delivered before they will perform the repairs. Our rig has been in there for over a month, and we found out yesterday the awning they ordered is the wrong one and according to their service department, it will take two months to get a replacement. The options they gave us is to go without the awning or let them install the wrong, substandard awning, neither of which is acceptable. I've made three attempts to get someone from management on the phone and no one has returned my calls. I even talked to our salesperson, who was sympathetic, but not much help. We have had issues with the service department at Fife RV from the beginning, but we knew going in they had a bad reputation. Our current experience with them has been the worst and it's the last time we take our rig to them for service, we will find another service provider. We have also been contemplating purchasing another 5th wheel, but it will not be from Fife RV, we will go out of the area or state, if need be. read more

"Do not" Do business with this company. I am 69 years old, and I bought a trailer for $20,000. I put $10,000 down. At the time, I was feeling sick and expressed this to the accountant. I need to leave. He kept me there talking about his family and all the pictures on the wall as I kept informing his I wasn't feeling well. Needless to say, I didn't understand him. I walked out with a contract owing $40,000 with no extras. Where did my deposit go, and how do I owe that much. I will be calling the BBB and the attorney general read more

When we picked up our trailer, the service guy smelt of alcohol, and he broke the overhead AC vent, the trim on the fridge, and left the black water valve open which made our first trip out a disgusting mess, he also left the sliding bedroom door unlatched so when we got home the door had broke away from the brackets. Fife RV called about 1 month later to see how our delivery experience was and if we would give them a 5 star rating...absolutely not. After sharing the above details the lady said she would give the write up to the service manager..and we haven't heard a single word since! I'm not sure the rv manufacturer would be pleased to know their brand is represented this way at Fife RV. read more

WoW. What a wonderful experience purchasing a Fifth Wheel. Mike was very personable and really worked hard for us to get a great deal. We were first met on the lit by Brock. He was easy to talk to and really listened to our needs. Financing was an easy process as well. Fife RV is an Amazing place to purchase a RV. read more

Looks like my review has been removed. Terrible people, had to take them to small claims and they still didn't pay. Damaged my RV and it tooks months from the time of purchase before it was released to me. read more

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It is with confidence and pleasure that I submit a review for Fife RV Center. There are not enough positive stars available to convey my appreciation for the treatment I received from this Company, and especially its salesman Sean Parker. Let me give you the backstory as to why I feel compelled to provide such a glowing review of Fife RV. I am a recreational vehicle "newbie." I have never pulled a trailer, driven a truck or RV, and can barely put up a tent by myself. However, as a retired wanna-be adventurer, I felt I needed to rectify this situation -- so off I went to the Tacoma RV show looking for some sort of trailer that could be pulled behind my mini-van. It was my good fortune to come across Fife RV! They had a little 10-foot trailer that was so cute it was love at first sight. HOWEVER, there were some major hurdles that needed to be addressed: (1) Could my van pull this (or anything), and (2) would it fit in my garage? Shaun Parker to the rescue! Even though there were people lined up to buy this trailer, he allowed me to put a refundable deposit on it until I could figure out my van's towing capabilities and investigate getting a hitch. He also gave me a GREAT deal on the price! Of course, I had no idea how to find the official tow rating for my van or where to get a hitch. Once again, Shaun and the good folks at Fife RV helped with that dilemma. I got a call from Dave (Sales Manager) who set me up with their in-house parts department to see if they could save me money on the cost of the hitch and wiring. Although my van ultimately required a specialized build which was something they didn't do, the gang at Fife RV patiently educated me as to what I did and did not need to pull this trailer safely and easily. Then came the sad fact that the trailer was too tall for my garage. I almost backed out of the deal because I had no place to store it since our HOA does not allow parking in the driveway. Shaun went to his manager and came up with another solution. They would store it for me at Fife RV's storage. When I went to pay for my trailer, I met with Keith in Financing to do the paperwork. Another standout employee! The transaction went smoothly and quickly, and his patience in educating me on the nuances of trailer life was much appreciated. The level of customer service at this company is outstanding! I cannot recommend them highly enough. I only hope if you are on the fence about dipping your toe into the pool of outdoor adventures, you race down to Fife RV and see my man, Shaun Parker. He will take care of you from start to finish and before you know it, you will be on your way to your own exciting outdoor adventures! read more

Jill did a great job helping us in service will our Rv issues. We will definitely be back to see them in the future!

Thank you David for making us feel comfortable and super excited to use our very first trailer read more

Fife RV Center - RV Dealers Near Me - Fife, Washington

you gett in life what you tolerate, my thoughts are that the management want a positive experience, it's never perfect sometimes, I had a problem internally, they did their best for me, problem solving not compounding. they will be OK read more

I strongly encourage anyone looking to buy an RV to NOT go here!! My elderly friends purchased a brand spankin' new 2018 Class A Coachman Pursuit motorhome. There has been constant repairs needed (see list below). Before my friends left for holiday to Norway, December 4, 2018, they took their motorhome in for repairs. AFTER 3 MONTHS AND 9 DAYS, THEY HADN'T EVEN STARTED WORKING ON THESE MAJOR REPAIRS (Note: This list was written up and handed to Frank Maher): 1. Bunk bed motor doesn't function. 2. Outside television receiver does not work. 3. The framing of the dining room seats are loose on both sides. 4. The dining room table sinks down while driving. 5. The blinds over main couch do not retract. 6. We had to repair the Air Conditioning while on the road in Nevada as the line was severed at factory (photos were provided). 7. Bedroom window is leaking. Problems with other windows, as well 8. Mattress has become black with mildew due to leaking window. Needs to be replaced. 9. Toilet isn't attached to the motorhome flooring. 10. Shower's hot water is cooler than in kitchen. 11. Had to replace a battery for the motorhome, as the steps wouldn't work, while on the road in Nevada. Our warranty states you will reimburse us for this (receipt attached). And after 3 months and 9 days, they picked up their RV only to find the bathroom toilet had no seal and was leaking everywhere. The few personal items they had left in the RV were stolen, including receipts for other repairs that hadn't been done correctly. Now, they're trying to sell their RV (at an insanely low price) just to get on with their lives. How can any business treat people like this and stay in business??? Drive past this place - Drive Fast! Drive Far! read more

Cody and Josh our sales guys were the best! They were very knowledgeable and professional. They worked extra hard to make sure our needs were meet. Then on pickup day Joe was super helpful and made sure we were all set with everything we needed. read more

The 'new' units were unbelievably bad build quality. Missing screws, trim off, and panels not aligned. Shocking, really. We looked at 6 units- all had big issues. Also- they tried to add a $2000 Pre Delivery Inspection to the advertised price. This covers a 10-20 min inspection that should be done automatically before a unit is ever sold. Can you imagine buying a brand new car and they chare you thousands to make sure it works as its supposed to??? So crazy. This is a scam lot to say the least. They sales woman promised a number of things that the sales manager blew off and told us the sales person (who worked there many years according to her) didn't know what she was talking about. RUN FAR FAR AWAY. read more

I wish I give you a ZERO star rating!! Worse service ever!! We bought our second motorhome from this company and regret ever giving our money to them!! We spent over 100k and they couldn't even provide the service that was promised to us before picking the motorhome up. Now that we don't want the product promised at pick up it's non-cancellable? We can't be credited back! $4,000 dollars of non-returnable product...Really...BULL****!!! This company is a rip off. Buyer BEWARE!!! read more

Do not trust Fife RV. They have a stack of cases against them in Pierce County. Fraudulent activity. I purchased a brand new 41' 5th wheel from them. A year later I took it in for repairs. They sat on it and did nothing with it. They had it towed and would not tell me who they used. No notification to the financial institution. The tow company didn't report it to the financial institution either. Finally, it showed up like 3 yrs later on when the tow company finally came forward. It was trashed. The tow company stated it was trashed at the time it was picked up. The lien holder attempted to work with Fife RV when it was "towed". Fife RV gave them the run around and would not cooperate. Very shady and reported to the BBB. read more

Still zero stars...your business did nothing - *nothing* to facilitate the purchase of the RV...I did it *all* myself...you give yourselves far too much credit... I'm still waiting for the invoice showing the PDI actually cost what you charged me... Tick tock.... The only thing you'll read about is my continued dissatisfaction with your failure to provide the document I've requested... read more

These folks did a stellar job of taking care of us Stevie Ray Vaughan was our sales guy. We are very experienced RVers and he listened to what we're were looking for and really helped us find the Motorhome we wanted to replace our 5th wheel. The business guys were fast and efficient. Highly recommended. If I have one criticism, the prep and PDI process is slower and less efficient than it should be. While we all want our RV to be prepped and ready, 3-4 days should be ample time in 90% of cases. We have seen other dealerships that were faster at this. read more

Wish they had a lower rating than one star. Completely awful. They don't have qualified people for anything. Do not do business here.

Just ask for Shaun - he's super knowledgeable, will get you a good price, and isn't pushy. A really nice change from most salespeople.

Nice people but super disappointed that we couldn't bring our trailer home when we were told we could Now I feel a little duped by the finance guy. read more

President contract work sheets not customer friendly. Salesmen lied to us 3 Times. Tried to add $5000 "pre-delivery inspection fee to sale price. Sneeky way to add profit. Took 3 trips AND 2 MONTHS to get simple gas generator fixed. Have had TVs for over 40 years-this is worst service dept and management ever dealt with read more

Worst experience of buying! Not a deal terrible service so don't waste your time. Would give a negative rating if it was possible. Crooks stay away!! read more

They lied about the 4k dealer prep and inspection. Walk through a joke. No DEF! Parts missing. Lied about bumper to bumper extended warranty. Downstream sensor for DEF dead. Mercedes stated the obd2 was accessed and code for def sensor was cleared FOUR times. It's new so they say...Mercedes said, it's new? I've had the unit for about a year. They had it for FIVE (5) months trying to fix the slide out. It was stuck on a belt buckle. Sheesh! Now it lists. Screws falling out...and I'm going back for warranty service? Yep. Forest River said give service dept 2and chance. Gasp! Stay far away. read more