the service and food was excellent. when I take out I never can make it back without a good bite. so good, thank you again for the amazing food and vibe. read more

We were in a super festive mood due to the beautiful weather. We're just coming out of a miserable winter and spring is showing a little more promise! So today we stopped at Firehouse subs to grab some sandwiches to go. Absolutely delicious food! I'm a huge fan of the turkey bacon club! The staff is extremely friendly, efficient, and polite. They made our dining experience very pleasant. read more

Wow so glad we tried this place. The employees are very nice and patient with us as we perused the menu. Their combos are awesome with many different choices. My hubby bought the cuban sub sans the coleslaw. He made it a combo with mac and cheese. You can also choose salad or soup. As I chose the chips. The brisket and cheddar sub was amazing. I don't know why it took us so long to come here but we will be back and probably will not be going back to subway. Much cleaner store and better employees that are caring. read more

Firehouse Subs - Cool looking place - Delis Near Me - Blasdell, New York

Love everything about the service and atmosphere here. They are alway so kind and helpful!

Tried the hook and ladder on the hot garlic bread and a big mistake. The roll was greasy. It was like the Roll was dipped in butter (my husband loves it) I brought mine home and fed it to my dog. If you don't care about the people around you hearing your arteries slam close then order up. Was tasty for the first 5 or 6 bites. Sorry, next time I will get my normal Meatball and it's Awesome. Have deep pockets!! read more

First time here & I will definitely be back. Had the Chicken Parmesan Meatball Sub & it was so good. The meatballs are made out of chicken. It blew my mind..lol..Sauce is very good and the garlicky taste is heaven! Will be back and recommend you try this Sub. read more

Firehouse Subs - Chicken Parmesan Meatball Sub - Delis Near Me - Blasdell, New York

For this takeout visit, I placed the order at Firehouse on a Wednesday at ~5:30pm. It was ready in less than 5 min (there were about 6 other people placing orders and picking up at that time). My husband enjoyed the medium sized meatball sub. As far as chain sub shops go, he rated it as way better than Subway, but not as good as Wegmans. I enjoyed my basic roast beef sub on wheat. Check out their app for all the veggies, sauces, and seasonings that you can add for flavor. I also grabbed a chocolate chip cookie. Nothing special, but tastes good when heated up in the microwave on a low power. Downside, the smell of Firehouse Subs bothers me. It reminds me of school cafeteria hot dogs. read more

Firehouse Subs - Firehouse Hero Sub on wheat - doesn't even need mayo or mustard. - Delis Near Me - Blasdell, New York

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Restaurant was clean. Food was excellent. Staff was excellent bathroom was clean Prices were good. Menu was good. read more

Firehouse Subs - the interior of a restaurant - Delis Near Me - Blasdell, New York

The vibes here are great and the employees are so polite and kind. I will definitely return if i'm in the area.

I love this place! Not your average sub shop. So many choices that you don't encounter very often and a better quality. I had a corned beef sub which was delicious. The restaurant is neat and clean and disinfected often but even before the virus it was always very clean. The soft drink machine is in operation and offers more choices than most. You can eat inside and the workers are friendly, polite and efficient. They bring your food out to you and check to make sure you don't need anything else. I highly recommend this restaurant! read more

Recently, they made the order incorrectly The owner was belligerent and disrespectful. He insulted me several times. I don't recommend this establishment. read more

I'm so sad it took me so long to come here! I've been missing out. My husband and I came here after some shopping and we're still raving about how good our subs were! He got the cajun chicken and I ordered the engineer. The cajun chicken was definitely spicy (but the hubby was happy about that) and the engineer was perfectly proportioned and absolutely delicious! Clean and friendly atmosphere as well, we will definitely be back! read more

This place reminds me of Quiznos when it was around the WNY area! Sub varieties are fresh and they are very accommodating with modifying your order (like substituting different cheeses and holding onions and/or tomatoes, etc.) Seemed like they were having trouble with their fountain beverage machine so only limited varieties were available (I do recommend their cherry limeade brand). I really enjoyed the Cajun chicken sub with cherry peppers, pepper jack cheese, and Cajun mayo. The ham, turkey, roast beef assorted sub was even good the next day for lunch (with some help from the toaster oven at work) . For a quick, cheap lunch, I definitely recommend this place and hope it doesn't go the way of Quiznos! read more

Firehouse Subs - The vast hot sauce collection - Delis Near Me - Blasdell, New York

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Firehouse is my place to stop for a quick sandwich when in the McKinley Mall area. I have had tried a few varieties, and they were tasty enough for repeat visits. But, after tasting the Smokehouse Beef & Cheddar, I have not been able to order anything else! I do have to say, with flavor and tenderness, this brisket sandwich rivals a sandwich in any BBQ restaurant. Definitely my favorite!!!!! (They should add a coleslaw topping, like BBQ joints do!) Another perk, being a hot sauce fan, there is a counter full of hot sauces, with little cups for sampling. Each bottle is labeled in intensity from 1 thru 10, so there are no surprises. I always try a few, and dump a bit onto each bite. I also enjoy that their beverage machine is one of those fancy "add your flavor" types. I always enjoyed Lime Diet Coke, and it is no longer available, so being able to add my lime is a plus. (They also have fresh lemon and lime wedges on the beverage counter.) I can't give 5 stars, because as subs go, for a traditional Buffalo Sub in a neighborhood sub shop, this isn't the same. I do have my favorite spots for that. However, if I based it only on that BBQ Brisket, it would be 5++. read more

Firehouse Subs - Yum! Yum! Yum! Love those 8s, 9s & 10s! - Delis Near Me - Blasdell, New York

Traveling for business today and I find myself between appointments with a short time for lunch. I spy Firehouse Subs and swing in for a quick lunch. At first glance, this place looks well maintained but as I waited in line I had a chance to observe the clutter. The place is not really clean. And I understand I was in a line but the service is just "ok" for a noon rush. The subs are tasty but a medium is hardly a good meal and for the price, not such a good deal. Stick with Subway or Jimmy Johns. Ciao. read more

Definitely not my cup of tea..I had the Cheesesteak sub and it was so greasy! Yuck! Lol I had never had firehouse subs and figured I'd give them a try over Jersey Mikes. I wish I went around the corner and went with what I knew would be good lol. Will definitely not be returning! :-/ read more

Firehouse Subs - Delis Near Me - Blasdell, New York

I have been wanting to come here for so long, but trying to sell my wife on subs can be hard. We had a coupon in our night out book, buy a combo and get a free medium sized sub, so We finally stopped in for lunch last week and I'm so happy we did. I got the Club on a Sub- turkey, ham, bacon served "fully involved"- which is their way of saying it comes standard with mayo, deli mustard, lettuce, tomato, onion, and a kosher dill pickle on the side. You can opt to leave off anything, which i did (I'm not a big tomato person). I got chips and a drink as well. The sub took a few minutes, and was brought out to me as i sat in the dining room. It was very good. The bread tasted so fresh! It was toasted without being crunchy. The cheese melted so perfectly and the flavors really went awesomely together. My wife loves the decor in here, especially the Dalmatian themed tables. She also loves the fireman gear on the walls. Even she was impressed with her sub, which says a lot! We will definitely return. read more

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Great place for a quick bite to eat when out in Hamburg. A million times better than Subway. They have a good rewards program to earn free subs. I have tried many different subs. My favorite is The Engineer, it is turkey breast and mushrooms. They have great toppings. The meat quality is very good. When you want a quick bite to eat this would be a great choice. read more

Firehouse Subs - Medium Engineer on wheat. - Delis Near Me - Blasdell, New York

Awesome service amazing food. Amazing atmosphere. Would recommend to all! Any sub you pick will be tasty!

I don't think I have ever had a more polite cashier!!!! Incredible way to start my first visit here. The place is very reasonable and very tastes. I got the special Jamaican jerked chx and it was pretty dang good! It came with a bag of chips and a soft drink. There was the xfl games on and was able to watch sports while eating! It was a really good experience and I will be coming back! read more

I called their customer service number to get a refund for a sub I did not receive. Been waiting over three weeks for the store to contact me about my refund. Do not recommend at all based on poor management, read more

Very good subs. Much larger than a regular sub at a pizzaria. I had the steak and cheese, the quality of steak was excellent. I got jalapenos on it as well and my mouth was on fire (no pun intended, lol) I've also had the Turkey and ham, also excellent. I've always walked in and ordered, haven't tried the app yet. It always seems dead here, hope they dont go out of business. I would definitely recommend for a tasty big sub! I will post pics next time. read more

Good quality subs. Staff is always friendly and restaurant is always clean. Never a long wait.

As strip mall sub shops go, this one is superior. The fire house theme is cute. There is a small area with tables outside (if you don't mind looking at a parking lot). And the sub I got was memorably good. Like, I am itching to go back again and I was just there today. They had fresh brewed iced tea in both sugar sweetened and unsweetened. The sugar sweetened was a bit too sweet for me, so next time I will leave room to mix in a little unsweetened. Best of all, they had both lemon AND lime wedges for your tea. It was really nice to go with lime for a change. I am very particular about my tea. (There's was also really nice and dark...and, being fairly early in the day, it was still quite warm, so a lot of ice was needed...and still it was nice and dark.) They also had a choice of white or wheat rolls. I chose the wheat and did not feel like I was sacrificing to be healthier. You order your sub at the counter and fill your own drinks at a very high-tech drink station. A girl brought out sub out to us when it was ready...not sure if that always happens or if it was just because it wasn't that busy. read more

Happened to be in the area and was craving a sub. I'm not a big Subway guy so this seemed like a better alternative. Browsed their website for a menu and told the girl taking my order I want "Mommas Chicken Salad". That gave her a laugh because apparently they've never carried chicken salad let alone my mother's. Upon further review later in the day, the online menu says only certain locations carry it. At that point I panicked and saw a sign that read "Best Meatball Sub, Guaranteed". I got an 8" + a combo. $9 and some change. The girl brought my sub to my table once it was ready. I have to say, they lived to the guarantee because it was certainly one of, if not, the best meatball bomber I ever had. Italian restaurant quality meatballs covered in a perfect amount of sauce on a crunchy white roll, smothered in gooey cheese. I regret not getting a 12 inch. My only complaints were the pickle tasted funny and their Firehouse brand Cherry Lime-Aid was no bueno. I don't know if the pop machine wasn't working properly but it literally didn't taste like anything to me. I'm not big on chain restaurants but I can certainly appreciate the Firehouse theme and their mission for donations. I would certainly go back. read more

I had heard great things but they messed up my order bad and since it was almost closing time I didn't have time to drive way back there...a $10 sub was completely wasted. I was even more annoyed since it was completely dead when I was in there so it's not like they had to rush. I filled out the survey on my receipt but evidently they didn't care as no one ever contacted me as I asked. read more

Amazing food & amazing staff! Their prices are reasonable & the food is fantastic. The mac n cheese is out of this world and I hope they keep the pastrami Reuben, absolutely delicious. read more

We finally stopped by to try their subs. The employees were very friendly and the place was very clean. Unfortunately, that's the best thing I can say about Firehouse Subs. The problems began with their menu. Descriptions are hard to find and the names they use don't help much. In fact they sound stupid. Posted menu doesn't help much either. It took much more time than I am used to for the subs to be ready. When we finally got them the size was shocking. Never before have I seen such a small sub. The meat and veggies were adequate but because of the size of the sub there were nowhere near enough. After finishing the sandwiches we felt as if we had not eaten. The quality was poor and we had an overall disappointing experience. If you want a quality sub, visit the Wegmans around the corner. Unlike this restaurant you will not be disappointed. read more

Ohhhhhhh man. I describe burgers to people in two ways: sometimes you want a nice burger with a great bun, and great toppings; a symphony of flavors and textures. Other times, you want s five guys style burger: soft and juicy and greasy, nearly falling apart, but pure bliss with each bite. Firehouse subs makes that messy, falling apart burger of the sub world. Every sub has the meat and cheese steamed together and piled into the bread. This makes it super soft and melty, and overall really delicious. I order the beef and cheddar BBQ sub. It's really soft and delicious, and just melts in your mouth. I know that sounds pretty gross, but you need to go and try it out for yourself to understand. Definitely go, definitely eat. read more

A bit pricey, but good food and a very chill and niche casual atmosphere. Always up for these subs. Cute fireman's hats and coloring sheets for the kids. Coca-Cola freestyle machine. Parking and driving in the plaza can be annoying, but not too much since the Southtowns has less traffic than the Northtowns. read more

Ordered two subs both of them totally wet the roll looks like somebody poured water over it falling apart wet not worth $10 definitely not worth over $10 read more

The subs are fair not great and overpriced if u ask me. You can get a much larger higher quality sub from Wegmans for about the same price. Also I don't care for the names on the sandwiches. Can I just order a sandwich? I feel like a fool saying "hook & ladder", "battalion chief" or "Capt. Sorensens." read more

When I first went here I had really good experiences but now I've vow never to return. The last 3 times I went I had bad experiences. This restaurant went down hill. read more

My family ordered subs which my sister picked up. When the to-go boxes were opened, we were expecting the great food that we know that Firehouse has. Instead we received mangled bread rolls and only 3/4 of the amount of meat we would usually receive. There was about 2 to 3 inches of roll only on each of these subs like someone hadn't been paying attention while preparing these. After calling to tell the manager about what we had received, I was told that I must be mistaken. After I defended myself against the manager's arrogant slight then came an awkward silence as I was hoping for him to make good on the flawed order but instead the manager replied with "is that all?" I felt so slighted and I hope this review helps potential customers to think twice about going to such a shoddily run restaurant. read more

JUNK.../ shit subs. Subs had I lousy cheap as piece of meat. And it was the junk u get at aldi's and high priced, won't ever go back

Turkey bacon ranch is the best! Hot sub with just the right amount of crunch. They have a Coca-cola freestyle machine but a welcome addition is their own branded Cherry Limeaid, that they somehow convinced them to put in the machine. Their brownies are the right amount of chewy. So better tasting than subway. read more

Firehouse Subs - Wall mural - Delis Near Me - Blasdell, New York

Food: fresh and high quality. Why deducting review stars? OMG, get the "nasty sisters (?)" the hell away from customers. I understand that not everyone is thrilled about working New Years Day . And they may have partied a bit on New Years. And it was very busy. But-negative body language, no "please" or "thank you". Very unpleasant ordering experience. Just learned that Jersey Mikes is coming to Mall Area, soon. I will avoid the crabs at Firehouse in the meanwhile.... read more

Just awesome to come in to a place with no attitude, they have amazing employees, smiles on their faces,, thank you firehouse subs...amazing job and amazing food read more

I've been visiting this location off and on ever since they opened. Their subs are great with a much richer flavor than a typical Subway sandwich. They also have a Coke Freestyle machine so you can add a little variety to your drink. It's out of my way but I try to make a trip on my lunch break once a week. The staff is friendly and the supervisor quickly knew me by name. I've only had one mess up here, which is fine since everybody makes mistakes, but they went out of their way to make everything right as quickly as possible. Their app keeps track of rewards progress and while I don't need the extra incentive to get me in again, it certainly doesn't hurt, either! read more

I've been here many times, and love the subs and the atmosphere. It's decorated like a firehouse, which I think is pretty unique. The menu has a lot to offer, if you're into trying new subs, or if you have kids who are picky eaters like my younger brother, they have kids meals like mini subs or grilled cheese. My favorite sub to get there (that is under 500 calories!) is the turkey and cranberry. It's really good, but also pretty messy. I'd recommend this place if you're looking to try something different read more