Went here on October 11 for a sandwich. Ordered the Firehouse steak and cheese which should come with steak, cheese, bell peppers, and onions. I asked to add mushrooms. Very disappointing sandwich. There was barely any cheese at all, no onions or mushrooms, and only two slivers of bell peppers. Why pay for ingredients that you will not receive? The time it took to get a sandwich was more than 10 minutes during a not so busy time. There were at least 4 sandwich people behind the counter not seeming to get any items in a timely fashion. The female manager stepped in not to help but just to loudly complain that this was just the way it is. Suggest replacing the manager, most of the sandwich workers, and focus on quality, procedure, and the overall goal to raise money for the fire department. It is a great cause, but hindered by employees who either don't care or just think a sandwich is a sandwich, Other friends have expressed similar displeasure with the service from this location over the past few weeks. So many businesses around - this piece of the lunch business is yours to lose. read more

Wow just wow! Let me tell ya this is only my second time having it but boy did I pick me a winner ace!!!! Meatball and pepperoni sub was amazing!!!! Bread was sooo soft and fresh! Meatballs tasted like homemade goodness! And the pepperoni?!? Freshly sliced! This is definitely a sub u should get rowdy about because it will make u hop out your seat and start to two step it's seriously that good folks! Don't let me down an go try it for yourself partna. I'm out. Peace. read more

Delicious food. Not sure it's worth the wait though. I like the quality sandwiches but why it takes 10 min to make a sandwich with 5 people working on the line is frustrating. It's definitely not somewhere I can stop real quick for lunch. read more

I got a meatball sub from this location, and it was excellent. Location is very clean, and staff was very friendly. They have an online ordering option, so my food was ready to go as soon as I arrived. The only negative is that is a bit pricey. Over $10 for a 12 inch sub and beverage. Not a ripoff since the food was very good, but still a little higher than I'd like to be paying for a sandwich. read more

So this was my second trip to firehouse. The first time I was not happy with my order. I got the sub with turkey and mushrooms. This time I got the smoke house cheddar sub. It was good, I put the house hot sauce on it which made it better. As of now I dont see it being that great. Though there are a few other items I want to try. The steamer looks real good. Firehouse is a good alternative to a subway. But isn't something right now that I would go out of my way for. read more

Fuckin good sub Subway can suck it Jersey Mikes, we still cool But this place is top fuckin tier. read more

First time customer, last time customer at this location. Messed up the order, plus sandwiches were had very little meat. The manager was very rude when questioned, then tried to charge me for their mistake. Also the employee appearance did not instill confidence. Stay away from this location. I may try another store at some point in the future, but I doubt it. read more

It's always interesting to read past reviews, like Kate M.'s or Georgie M.'s and feel like you've had the same experience. Yet one was 4 years ago and the other 2. How could things not have changed? Well, they haven't. First, the flow. Yep, as Kate M. says, take a shot of whiskey before you walk in because if it's busy, you'll just pull your hair out. If it's not, you'll probably leave your hair alone but you'll still get that uneasy feeling inside your stomach that something just isn't quite right. What's not right? Quit simply, the flow. You order at the far end of the counter, not at the front end where you enter the store. Yes, there are signs posted hanging from the ceiling that tell you where to go but when you walk in the door and the guys behind the counter welcome you it seems natural to just walk up and try and place your order. Wont work. You're at the wrong place.Sure, they're kind and are more than helpful directing you down to the cash register to place your order, but then you feel like an idiot and just want to get the experience over with. Luckily, the food and the Coke Freestyle machine are just moments away from washing all the bad feelings away. And don't worry about it. No one is watching you. Well, at least I don't think they are. I ordered the Engineer. Large. ($9.69). Now, yes, this is a large sandwich. And I did take half of it home. But... 10 bones. Doesn't even include the bag of chips or drink. That's ($2.70) more. So, just for me I was almost at $13.50 out the door. If C was with me, that would have been $27 bucks for the two of us. That $27 goes so much further at so many other places. But, I digress. Forgetting about the price, the sandwich was great. The wheat bread was fresh, soft and flavorful. The fillings, which on the Engineer included smoked turkey breast, melted swiss, sauteed mushrooms, lettuce, tomato and mayo, were also great. I did switch out the mayo for mustard though and I wish there were more mushrooms on it but all in all, a good wich. The chips came in a bag so what is there to say about that. The drink, well now that came from the most amazing thing since the bread slicing machine. The Coke Freestyle machine. My first purchase when I win the lottery. Check out the super secret menu hacks on YouTube for this machine and your soda drinking days will never be the same. The restaurant was pretty clean. The food was good. The prices are a bit high. The flow of ordering is backwards. 3.5 Stars. read more

First visit was yesterday. Saw an advertisement on TV. Went online and put in to-go order at 1:15pm. Subs ready on my arrival at 1:35pm. My son had the hefty 12 inch NY Steamer with Pastrami, Corned beef and lots of cheese. He scarfed it down in no time flat! Thumbs up from him.. I had the 8" Meatball Sub and it was more than enough for me. Best Meatball sub I've had...I usually am disappointed at other places, but was happy that I gave it a try. Meatballs are BIG, sauce is tasty, and they didn't skimp on the melted cheese. I had a bite of my son's sub and thought the meat had a lot of flavor compared to most deli meat which can taste really "processed". Maybe it's the steaming or the quality of what they buy...not sure...but they sure are good. read more

Came here twice and had our orders messed up twice.. not really worth the hassle or the bad costumer service. The 2nd try was enough to see it's probably just going to be that way if we keep trying to go here. read more

I was very impressed with Alex and John this evening. I had a very disappointing experience with Uber Eats and Alex, store manager wanted to do all that he could to make it right! I truly appreciate both gentlemen's hard work and dedication to the brand and customer service! Thank you for all that you did, I will most certainly be back! read more

OMG SO DANG DELISH!!!! I never knew this place existed and it's just right up the street from me!! There are so many sandwiches I wanted to try but I ordered the New York Steamer Sub which has corned beef brisket & pastrami with melted provolone, that right there is heaven on bread!! I have to say I am huge Jimmy John's fav, but Firehouse just might be my new number 1. They even have this touch screen soda machine which I thought I was pretty nifty, I think it boasted 101 different types of drinks; it's a Coke machine, so except coke products but be amazed by all that it does offer. Service was great, place was great! Gotta go back and try other sandwiches now! read more

An excellent place to get a great sub and friendly customer service. Allow a little extra time for their toasting process. It adds to the overall enjoyment of the food and experience. Highly recommended for all sub sandwich fans! read more

I don't understand the hype! The bread was ok, but they use over processed Smithfield Ham! I can buy that at the grocery store. Their mayo tasted funny, too! Never going back! read more

I think these guys have one of the best hot subs around. I differentiate hot and cold subs because they are completely different sandwiches. There are places in town that have great cold subs but Firehouse has one of the best hot subs around. I don't think there is a bad one on the menu. I love the Italian and the New York Steamer with corned beef and pastrami but the meatball, turkey bacon ranch, club, Engineer are all great. Every time you walk in you are greeted. Now granted sometimes are more exuberant than others. Sometimes you get WELCOME TO FIREHOUSE! and sometimes you get WELCOME to fireh... but you are greeted. Even after that they still remain friendly. They will explain things if you have never been there before or if you have questions. It is always nice and clean and the soda machine is never running low. The one little knock against them is the price. It is a little expensive but so worth it. So much better than some $5 piece of junk. Every once in awhile you get a craving and it is a nice indulgence. It also makes you feel good to round up your order and donate the change to firefighters. I like that little touch too and think more people should do it. Sure it is just change but it is going toward a great cause. I will keep coming back and have a hard time picking which sandwich I want because they are all so good. They get an extra point for having a Coke Freestyle machine. Those are the best. read more

The Engineer...very delicious, turkey, cheese with sauteed mushrooms...AND they heated it up, nice touch firehouse!

Very very good subs grear staff will go back to this location for sure thanknyou Fire subs.

Let me just start by saying YUMMMMMMM! We happened to be in the area and stopped in to give it a try, the employees were very friendly and greeted us immediately. I ordered the Italian (#4) and it was probably the best hot Italian sub I have ever had all the way down to the dressing that had a hint of sweetness to it. The sub was perfectly assembled the bread was crusty and warm but still soft and fluffy, the variety of meats was layered nicely topped with veggies and melted provolone(yumm). My fiance had the New York Steamer (#3) which was very tasty as well, it was stacked with corned beef brisket and pastrami topped with melted provolone and then touch of mustard just enough to give it that zing! We will definitely be coming back here!!!! read more

I like a lot of their subs but their steak and cheese is the closest you can get to a Philly cheesesteak. I change my order on this one, extra meat, bell peppers, onions, mushrooms, and no sauce. Makes it a perfect Philly cheesesteak. read more

Tried this place out for lunch, as people around me were craving to go there. Don't know if CA have Firehouse Subs, but it was my first. I had #1 Hook and Ladder. I guess the big thing about this place is that they steam the subs (?) . I didn't see this place being that special. although it was good, maybe little better than Quiznos. The funny thing was that the local Firefighters were there for lunch. They must get discounts or something. Lol read more

Last night was my first time eating Firehouse subs and I have to say I was very pleased! I don't normally like my sandwiches "hot" or "toasted" but I was willing to try their hot subs and see how they were. Let's just say I will definitely be back again! read more

My wife and I have been going to Firehouse Subs for the past 2- 1/2 years. I usually order the New York Steamer which was excellent. Not in my last visit. It seems that Firehouse Subs has changed its' meat vendor. The corned beef in the sandwich looked more like ham than corned beef and it was tasteless. My wife also commented that the ham in her sandwich was sweeter than it used to be. It looks like we will not be patronizing Firehouse Subs any longer. read more

What a joke. I ordered three 8 inch meatball subs but when we got home they were all 6 inches. Rip off.... too much money for a crappie deal. read more

I use to go here just about everyday for lunch when I worked in Chandler. The staff is nice and the place is always clean. I've tried just about every sandwich and by far my favorite one is the Smokehouse beef & cheddar brisket. It comes with a nice hickory and tangy bbq sauce. I always get mine with all the veggies.. Lettuce, tomato, onion and mushroom. It's delicious! I would have given this place 5 stars but I'm always waiting about 15-20 mins for my sandwich and the prices are a little too pricey. Good sandwiches though. read more

I had a #10. It was thin sliced beef brisket. It was amazing and in a non gay way I loved every minute of that beef in my mouth. I keep thinking about that meat. That meat is on my mind all the time. Try it read more

It is nothing special, I'm sad to say. I think they the two times I've had Firehouse Subs, both times I was left wanting more flavor and less greasy/oily after taste. read more

Only reason I am giving this place 3 stars is because normally I have had great experience here! And love their food. However this is the second time my fiancé has been served a cold philly steak sandwich. This time he brought it back, asking to heat it and they offered to make a new one. So we waited another 5 minutes, no biggy. He made sure to tell them he had ordered extra cheese and no mushrooms (he can't eat them) like 5 times. He gets his piping hot sand which and starts eating it. It had tons of mushrooms!!!! By this time he was too annoyed and sat there picking them out for ten minutes. I understAnd people make mistakes, but he was very adamant on telling them no mushrooms several times to the guy actually making the sandwich. What if he was deathly allergic? I am not sure we will be back read more

Firehouse Subs - Second remake, still coated in mushrooms. - Sandwiches Near Me - Chandler, Arizona

I am so happy about the service that I received today during lunch hour rush! Not only was I taken care of quickly and efficiently, but when I had a problem with my potato chips, Mychelle handled it with class and even included a coupon for my next visit for my trouble. This is a well run franchise by people who care about what they do. read more

Love love love this location and firehouse in general! I usually end up getting the Italian on wheat, I've had many Italians in the past but this by far is the best! The meat is cooked perfectly, sliced thin and with the best dressings included! Price wise this is fairly affordable for a lot of food it can be pricey for some people, but you really are getting some good quality ingredients, I usually round up to donate to the firefighters anyways! The location is quite clean and organized, the employees are always excellent as they greet you and make sure they get your orders correct. I've never had any issues with my sandwich coming out slow or soggy, they've always brought it out in q quick timely manner. If you haven't gone here go ahead and try it there's bound to be something you like! read more

I love this place! It's a cute place to bring kids. They will get a fire hat and can take a look at the real fire suits and helmets too. They one thing that drives me crazy about this place is that you can't get a kids sandwich on wheat bread. So I always have to order the kiddos an adult sandwich since I don't feed them white bread. Kind of a bummer. read more

Went to the Firehouse for the first time today on my lunch break. Very friendly staff, quick service and YUMMY subs! Because the sandwiches are steamed they are sooo soft and juicy. They totally don't skip on the meat, though I would have enjoyed extra veggies. I will for sure go back again. read more

This place is on the www.tourdesub.com list. It is a favorite so far!! The theme is awesome and they are do-gooders!

The brisket sandwich is mouth-wateringly delicious and I love their hot sauce selection!

Even if I was drunk I would avoid this place like the plague. Every time I have gone in they have messed up my order, without fail. Tried to place a little bit of faith in them after the first two times, but that was a huge mistake. Honestly, when I am ordering a simple salad and having to repeat myself 3 times to the cashier each time and then getting my food and having it be a sub is more than ridiculous. Not to mention the manager gets very defensive even though it is clearly THEIR ERROR. What a joke. I will definitely find something else nearby. read more

I gave them another chance after a long time from a horrible customer service issue. I got the turkey bacon ranch with no bacon- it was pretty good morning I would order it again. We were the only people there and it took a little over 10 mins to get. I know they steam and heat etc but if you're wanting a quick in quick out then save this for a time you have extra time. read more

Have ordered online here for pick up numerous times and it is never ready (not once) at the time promised. I think they ignore online orders because they never have ours ready (2 items) and don't begin to make them until we have arrived. Also, they do not prioritize our order although it's already technically late. Kind of defeats the purpose of the online order... read more

This is a cool little place. Nice room and GREAT drink selection. The sub i got was amazing. I got the large and ate half.. i wasnt to hungry tho. read more

Having lunch with a girlfriend, and came to the another place to eat in the same area that had closed. We decided to walk down and check out Firehouse subs. We walked into the place, and the very 1st thing I noticed was the YUMMY smell. The staff was very friendly, and happy to suggest their favorites. I decided to give the turkey sandwich a try. I have to say that it's the first time in a while that I had turkey on a sandwich that actually tasted like turkey. Most places it has a generic vague flavor and all the meats basically taste alike. NOT HERE. Both of us throughly loved our sandwiches. I also checked out the super cool soda machine. Couldn't believe all the options. Plan on eating here again! read more

Freakishly slow, but pretty good food, clean and friendly service. The prices are a little high for what you get, but this is one place everyone in our family can agree on when we have a lot of time to spare, because we always wait a long long time for our food. read more

So about a week or so ago I tried this Sub Shop. The people were very nice, although robotic in their welcome to Firehouse Subs Yell. I liked the fact that you got a pickle with your sandwich. But the bread tasted like day old bread. This is not acceptable. It really wasnt worth the money. read more