Worst experience at this new location and doubt we will go back!…read moreOrdered our food and my husband got the salad, but I had a Panini sandwich. The store was not busy at all, and there were two young girls at the salad department on the other side and all they were doing was picking at stuff with tongs and talking to each other. Not paying attention to what was going on at all and I watched my sandwich sitting there for five minutes. Finally, my husband went to get my sandwich and when it came to me, the cheese was not even melted, and I had the chipotle chicken. The chicken was not even centered and there was hardly any avocado on it. A complete waste of money which was $11. For a new location, I expected much better service!!

This location is so clean and the customer service is great, especially Oscar. He is truly a 5 star…read moreemployee. This place is also great for catering! My work has catered them for lunch and breakfast and we get a ton of food that feeds the whole office!

I grew up in Irving, Texas and Griffs was a multiple time a week destination for me. I haven't been…read moreto this location in a few years, but I thought it would be good little trip for me to take the family. It was over 15 minutes before we got our order and when we did the fries were not hot and fresh and the cheese on the cheeseburgers wasn't even melted. HORRIBLE!!!

We just left the Belknap location. Business was slow. Our 2 burgers were cold and the hamburger was…read moreway overcooked. We don't get it the way we want it. Our requests were ignored! We've always loved Griffs but it's not easy to love lately. Please do better!!

The burgers are absolutely amazing and the bacon was crisp and so full of flavor. Samuel the young…read moreman taking my order was polite and very knowledgeable of the items on the menu. The restaurant was very clean . 10 out of 10 I would definitely recommend this place.

The burger was tasty. It was a little pricey for the burger and the fries since they are sold…read moreseparately but burger was worth it I would say. Fries not so much but definitely give it a try!

My friend and I came here for lunch. This was my first time having qdoba and had a good experience…read more I had a bowl (cilantro lime rice, cilantro, salsa, flame-grilled adobo chicken, guacamole, onions/peppers and spicy queso). The portion for the food is generous and the food combination was yummy. The staff were friendly and helpful throughout our ordering process. The prices are reasonable and the menu is simple which I appreciate. The atmosphere is peaceful and the interior of the store is inviting. I look forward to my next visit.

Ally is sooooooo slow when she makes my bowls. Last time, she only gave me 3 pieces of chicken and…read morewhen I asked for more, she gave me 2 more pieces. She charged me for queso that I didn't even get. When I confronted her with the receipt, she said there was nothing she could do about it. Another time, she gave me basically a bowl of sour cream when I ordered ahead and said she "didn't have time to fix it". Okay girl The place was not very clean and after checking the Tarrant County Health Inspector site, I can see why.

If I order a BLT, there should be some B in it…read more If I order, and even write in the notes, toasted, it should be toasted I didn't order untoasted bread with too much sauce and only veggies, but that's what I got (Online order, should be easy to read, no chance of mishearing something, no excuse)

I go here a lot and get our sandwiches to go. I don't have any problems at the location.read more

I've seen this place for quite a while now but ordered lunch yesterday for the first time. Got the…read moreveggie burger and fries and it was all great! The lady working the drive through window was such a breath of fresh air! Such a special employee and needs a raise IMO!!

At my sister's suggestion I added the Hat Creek mobile app. On my first visit I ordered a…read morecheeseburger and a strawberry shake. I enjoyed my meal and the staff working was doing an excellent job of keeping the tables and lobby clean. We stopped in today for lunch and the dining area was so dirty and also the cashier kept touching her face so I was hoping her job duties were separate from food prep. Yall Hat Creek has a playground, beer and wine. They're covering all their bases.

Yes...this is a fast food style burger place. Now that we have that out of the way, the burgers…read moreand fries are fantastic! The River Oaks location is easy to find and is clean. As soon as I walked in, I was greeted and my order was taken. I love that it was called to the back on a microphone--just like the "old" days! I ordered combo #1, which is a double burger with cheese, fries and a drink. The flavor of the burger is excellent, the bun isn't toasted and was very fresh. Fries were fresh, hot and salted just right. Honestly, this was one of the best burgers I've had in quite some time...definitely better than any other fast food chain and equal to, if not better, than most sit down spots too. Do not skip this place. It's legit and I'll definitely be back very soon!!

Old school Greatness! You can't beat Griff's for it's food…read moreand the value. $ Always good service and the place is kept clean. Even better since the remodel a few years ago. These burgers are like they used to make them. Really awesome taste. I'll pass by any Whataburger to get to a Griff's. Mmmmm Good.

I first visited Portillo's during the grand opening, and ever since then I've found myself…read morerecommending it to friends and family whenever we drive by. After talking it up for a while, I finally convinced my dad to go with me. I had been craving the Italian beef sandwich, so I ordered it as a combo with the sweet and hot peppers. It was absolutely fantastic--tender, flavorful, and every bit as good as I'd hoped. It was nothing like some of the negative reviews I've seen. A friend once told me that you can't judge a restaurant by online reviews because people are much more likely to post complaints than compliments, and I think that's true. I'm happy to be one of the people leaving praise because the Italian beef was excellent. My dad ordered the hot dog, and he loved it so much that he called my mom while we were still there to tell her about it. He even said it was the best hot dog he's ever had. The crinkle-cut fries were also some of the best I've ever eaten--crispy on the outside, fluffy on the inside, and perfectly seasoned. The restaurant has a huge indoor dining area, a nice patio, and even though the drive-thru is constantly busy, I recommend eating inside at least once. The atmosphere is great, the food comes out fresh, and it's a fun experience. We'll definitely be back, and I hope more people give Portillo's a try instead of letting a few negative reviews keep them away. It has become one of my favorite places to eat.

Well after driving by numerous times and hearing the rants and or complaints…read more We had lunch there 1st off Great parking Great interior Very friendly staff even though you order at a kiosk or fortunately for us at the counter as no one was inside I had 2 chili hotdogs The hotdogs are I assume boiled so the texture wasn't quite right The chili was okay not hot not bland French fries are really good My wife had the Italian beef with no bread Once again good but probably better on a bun The 3 star rating is due to the food just not quite being that knock your palate out We both agreed a b- rating With so many other options in the alliance area we will probably not go back It is almost a 4 but I can do better at my house regarding a chili dog Now being my 1st time I probably should have added onions etc But that isn't set out on the counter for you to Dr up your stuff Costco has that option