I hadn't been to a Firehouse in several years and I will not be going back. Everyone seemed to be in the back when I walked in. I fell for the up sale of a larger sandwich which I really didn't like. I went to get a soda and tried two different flavors and both tasted flat and more like carbonated water than anything. I brought it to the attention of the people working, one of them went over and pushed Some buttons however no one ever said a word about it to me even while I sat in there eating. Poor customer service and I won't be back. If you can't fix it a customers issue you can at least let them know. read more

A great sandwich shop for a quick and satisfying meal! They have plenty of seating inside and a few tables outside as well. Their service can be inconsistent though as the first time we came here, it was slow. However our second time here was completely different (different staff were working); the girls were quick and efficient. That being said, their food quality each time was pretty consistent which was a plus! We had their Firehouse meatball on garlic bread and Firehouse steak & cheese. Both were delicious. You can choose your bread (white, wheat, or gluten-free), and we went with wheat. I really love their bread as it has the perfect chew to it. The meatball sub was good but a bit too salty which was a mistake on my part to order it on garlic bread which was already salted. We went there again the next day, and got the same steak & cheese (with double meat) because we really liked it and also tried their Jamaican Jerk turkey, it was pleasantly good and lightly sweet (from their sweet mustard sauce) but not what you would expect from anything that has word "Jamaican jerk" in it as it has no kick and is not dry. I also got their garlic bread which was so good (crispy edges and soft inside) read more

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My partner raves about firehouse so I gave it go and ordered their classic cheesesteak. The bread was good but felt like I've had better quick cheesesteak options. Service was fast (I ordered through the app and the give you 50% of your first order). I ordered to go but plenty of seating indoors. RIP to the dead bird that was awkwardly next to patio chairs. read more

Over the years the service has gradually gotten worse but is not quite bad (yet) but the sandwiches always hit the spot. I always order the turkey bacon ranch and my better half orders the brisket and cheddar and we trade out half. They have these kettle cooked jalapeño cheddar chips that can't be found anywhere (I've searched high and low) so of course those are my go to. The freestyle always Hi-C orange. So for me that's a perfect lunch combo. The vibe is laid back, most of the time we grab and go but occasionally sit in. read more

Firehouse Subs - Turkey Bacon Ranch Combo - Sandwiches Near Me - Round Rock, Texas

Food was good after 20+ mins of waiting. Smokey as can be and like 1 oven. First time trying this chain. Doubt I come back

Absolutely butchered the order my wife and I placed, mixed up the ingredients between the two sandwiches, adding mayo to mine which I cannot eat due to an allergy, left off ingredients on hers. Unbelievable how poor the service was. read more

This place is bright with natural light, with lots of seating, and friendly staff. My son got a meatball sub on white. He said it was delicious and ate every bite. I ordered the New York steamer on the gluten free bun. It was warm and delicious, and the bread was soft and fresh. We have never been unhappy with a sandwich from here. read more

Firehouse Subs - New York steamer on gluten free bread - Sandwiches Near Me - Round Rock, Texas

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Sammiches! Have you seen how big these are and how fresh these sandwiches are? The bread is toasted to perfection not too crunchy it's just right. It's very soft and flavorful and yes the bread is. The deli meat was soft and tasted delicious. The vegetables were fresh and had flavor as you'd expect. It was as of their garden was right there. Customer service was the area that could use some improvement. At the register it felt very rushed. My order had a request and before I can even say she was already asking me if that was all. It gets awkward when you have to keep saying no. No my requests were not demanding ie: hold the mustard or no onions. Then we waited for about 20 minutes for our meals that were already ready. I finally got up and asked about it, because I noticed other people ahead were getting there's before ours. I didn't even get an apology it was just given to me. For this reason they aren't 5 stars. read more

Firehouse Subs - Italian - Sandwiches Near Me - Round Rock, Texas

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Food here is always good. First time having a salad. The Italian one with grilled chicken is delicious. Everything tastes fresh. I used to eat at Firehouse at least once a week years ago. They have the best hot sandwiches! They were one of the first restaurants to have the Freestyle soda machine where you choose a myriad of flavors. Workers here are pleasant. Love it! read more

Firehouse Subs - Italian salad with grilled chicken - Sandwiches Near Me - Round Rock, Texas

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This location has improved drastically compared with previous years. We went during lunch so it was a bit busy, but the cashier took peoples order in a timely manner. The wait for our food was about 15 minutes. The cold Italian was amazing and very delicious. Perfect meat to bread ratio and enough sauce. The steak sandwich on the other hand, was dry and hard. The price is a bit much, but I will be coming back! read more

Firehouse Subs - Philly Firehouse Steak & Cheese - Sandwiches Near Me - Round Rock, Texas

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I like their subs. The Cajun chicken and the engineer are my fav. Jerk Chicken and the Smokehouse Beef & Cheddar Brisket Sandwich are also really really good. The prices are very reasonable and ordering on their app is really easy. They have contactless pickup which has come in handy over the past year. Only problem with takeout is not being able to sample the various hot sauces :'D!! I've been eating at various Firehouse subs locations for a while and has ordered from this specific location numerous times and have had no issues so far. read more

The bread was soggy, the sandwiches were not just small they were tiny, and the delivery took forever! Not a great experience... my son loves subs.. but like the rest of us, was less then impressed with these. Meat was skimpy, lettuce was limp, and the bread was soggy... won't be ordering from here again. read more

So fast. No small talk and very effective. I love not having to interact with people.

Always have a good experience here. I get the Hook and Ladder without onions and it's so good and fresh!

This review is only for the pickle buckets. I think it is a great business concept to sale these. It reduces waste and helps a foundation. See my main review located on the Cedar Park Firehouse Subs Yelp page. read more

Firehouse Subs - Bought eight pickle buckets for water delivery. Six from this location and two from another location. Great deal for $3. - Sandwiches Near Me - Round Rock, Texas

Love love love. A little pricey but worth it. My favorite sandwich shop plus it supports our fire fighters

The young man making sandwiches blew his nose twice with his smock. After him doing it a third time i asked for a manager. To my surprise the manager was the young girl with pink hair ... the whole time this employee blew his nose with his smock he was talking to his manger. One of the most disgusting experiences I've had a sub shop. Once bringing light to the situation , the manager was upset and confused because I was disgusted. Review your cameras , this situation alone should literally make y'all fail your next health inspection. Be mindful of who you hire and who you allow to manage your stores. read more

I've never had anything to complain about here. Food is always what I ordered and it's hot if I ordered it that way. Service has always been good for me and everyone I know. read more

I came here on a whim, after a nice swim, from the nearby gym, and it ended up being a big win. I gotta say I was really delighted with my recent visit to this Firehouse Subs. Was expecting just another run-of-the-mill sub experience but the quality, taste, and look of my subs were just superb and exceeded expectations. They were doing a "tax day special" - buy 1 sub w/ chips and drink and get 1 sub free. I mapped out the closest Firehouse Subs location from my gym and hit em up. I've never been to this location, it's kinda tucked away from everyone else, but once you know where it is - it's all good. We got the popular Hook & Ladder (ham, turkey, jack cheese), got a free Engineer (turkey, swiss, sauteed mushrooms). Since my friend and I like variety we figured we'd split the subs, and since it was BOGO we decided to stock up for lunch tomorrow and also ordered the Italian Sub w/ extra onions, and got the new Pastrami for free. The manager Stacy made our subs, he was very diligent and thorough with the assembly. He even marked all the boxes w/ sub names. I got enthralled with the plethora of hot sauces and tried several of them before I locked down on 3-4 which I liked and got some to go. At the drink station we tried their iced tea - it was solid. In their fountain drink machine I found "low calorie cherry limeade" - - and that was really good. In fact the iced tea is so good here that other fast foodie competitors even pop over for a drinkage - - a nearby hamburger staffer shared this with me as she bought her iced tea in her burger uniform. Yay! This was just a delight, everything about the subs were great, fresh ingredients, quality meat, soft bread, and it looked aesthetically pleasing. Stacy did an awesome job and we'll definitely be back! read more

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If it took a firetruck as long to get to your burning house as it takes Firehouse to make a single sub Fireman would not have the great reputation that they deservedly do. C'mon guys. Pick up the pace. read more

I love firehouse subs! I usually order off the app but I had a gift card and that's not a payment option on it so I ordered in person to go. Now I have pretty bad social anxiety so it was a little nerve wracking but honestly they're great! I made a mistake on my order and realized after looking at my receipt and they didn't even bat an eye to fix my mistake. Definitely recommend for lunch or dinner as they have a nice variety for different needs as well! Also the combos are all the same price, not an extra for whatever size drink! read more

Today I ordered a couple of items to go for the family to inculde this tuna salad sub for me. The tuna for the sub was fresh and had a healthy amount of it. All other ingredients included such as the lettuce, tomatoes, cheese, and onions were all fresh as well. read more

Firehouse Subs - Tuna Salad Sub - Sandwiches Near Me - Round Rock, Texas

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We visited this location tonight and our food was ready at 8:30. We did not ask for our food to go, however the staff packed it to go. When the staff handed my husband our food the server said "Sorry you have to eat this to go, we have to leave too." Mind you the location is up till 9:00 pm, which means the we would have had 30 Minutes to enjoy our sandwiches. Having spent over 5 years serving in the past - I am hoping this is out of character and that this is not something that the manager would approve of. Very disappointed in the staff and experience. Will be a while before we come back, which is too bad because we love the food. read more

Firehouse Subs - Hours and location - Sandwiches Near Me - Round Rock, Texas

Round Rock I35 location, wife ordered online several sandwiches but none them had deli mustard and Dukes mayo. That's standard unless you remove it. Still had to wait when she arrived. At least get it right if you're getting behind please. Also in the past they really give you a strange look of disbelief when you order a specialty sandwich cold. The reason for this is so the bread isn't soggy when you get home. I'm not the only one that enjoys them cold. read more

$7. What a ripoff. The tiniest sandwich I've ever seen. No veggies and apparently no meat either. read more

Firehouse Subs - $7 for this small new York sandwich. Not even one full slice of meat in this thing. What a joke. - Sandwiches Near Me - Round Rock, Texas

The order took really long, but that may have just been the amount of people that came. The subs are great, I got a chicken Parmesan meatball sub and it was the perfect balance between seasoning and cheesy goodness. read more

I ordered NO TOMATOES. There were tomatoes on my sub. I ordered NO ONIONS. There were onions on my sub. For some reason there was deli mustard on my Turkey Bacon Ranch sub. I ordered doritoes. They sent Lays. I will not be ordering from this location again. read more

Coming from NY we had a difficult time finding good deli meats (that weren't wet from being frozen) and plenty of meats and cheeses without having to double everything... Firehouse subs is delicious, plenty of meats and cheeses... a superior product to anything else we have found in Texas! read more

I had the kid's meatball sub for $4.29+tax, which also included a kid's drink and rice crispy treat. When eating out I usually opt for the kid's menu since adult portions are usually too much for me. You can pay 25 cents to upgrade the rice crispy treat to a cookie or brownie, so I upgraded to the brownie. The meatball sub was really good. It was toasted nicely and also included melted provolone cheese that was also a nice touch. It included a pickle slice. The brownie was also delicious. They have a coke freestyle machine with many drink options, so I had Mello Yello which is relatively difficult to find at most restaurants. I ordered and paid online so that I could simply pick it up when I arrived. The employees were very friendly and helpful, and they keep the place very clean. It seems very family friendly, as I noticed several families with children. I will definitely return and highly recommend this location. read more

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Update: A few days after I posted this I asked my husband to order lunch. I was upset when he said he ordered from here, but when it got here it was a night and day difference. The sandwiches were loaded, and as one would expect them to be. I am so excited to have my lunch go-to back, since as a new Mom I'm too dang busy to really make anything. It does take awhile in the restaurant to actually get your sandwiches, which I don't really understand, but at least everyone is nice! ***** Bummed- this used to be my go-to. I'm a new Mom at home with a baby and cooking for myself is basically not happening right now so I order from here (grubhub or Uber) for lunches. Last time I ordered an entire hour later I was told the restaurant had no record of my order from Grub Hub driver. The last three times the food made it there's been an entire quarter or up to half of my sandwich with nothing on it. I typically buy a large to split between two days but it has failed every time. I always try to give three tries to places that have been consistently good in the past and it sucks that this isn't a good option anymore. We called to complain and the manager sounded very indifferent but did offer my husband two free sandwiches; I'm not even sure we'll use them at this point. Bummer. read more

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Terrible quality and service. Ordered online and had to wait inside awhile (with possible Covid exposure) until our order was ready. Health risk and unappealing food. Plenty of other sub shops to choose instead. read more

Ive had a very difficult time eating after a recent traumatic injury. I told the cashier I would like to build my own sub and listed the toppings I wanted. She became argumentative and said things like "so you don't want ANYTHING on your sandwich?". She kept hassling me on why I didn't want items and would list everything back to me in disbelief. She kept trying to add toppings that I didn't want. My boyfriend was with me, and had to hop into the conversation to politely help clarify that I can't eat certain things. Then she was talking to him about it like I wasn't there, as if I was stupid. I eventually said I was in an accident and now have taste aversions and she stopped talking. It seriously put a damper on my whole day and I don't even want the $8 sandwich now. It was honestly embarrassing and I've never experienced anything like it. It is your job to take my order, not mock me over something out of my control. read more

I just picked up an Italian sandwich from this place and got home only to realize there was no meat on the sandwich. literally just bread, lettuce, and tomato. place wasn't even busy. read more

It's time for this location to get a new cashier. Use to love this location, but now we just get faced with the WORST customer service. To Iza* (unsure how you spell it because your name tag is covered up, probably for obvious reasons), if someone approaches you KINDLY to tell you their order is wrong, do not argue with them - especially if YOU took the order and the receipt is correct. Also, doesn't seem like i'm the first to complain about this. To the cooks, thank you for handling everything with grace. read more

Ordered a sandwich via Grubhub. Ordered a small. $6.59. I got ONE HALF of a sandwich. I'm not talking a half sandwich and a bag of chips. I got a HALF of a sandwich. A HALF, y'all. Who sells a half sandwich for SEVEN DOLLARS. Their sandwiches are decent but dear god this wasn't lunch at the frigging Ritz Carlton. A HALF of a sandwich. I got a half sandwich and a cookie and because it was Grubhub, I paid NINETEEN dollars. Nineteen. Not a typo. For a half sandwich. Don't do it. I'm hungry. read more

Firehouse is a pretty good sandwich, especially for a big chain. The Firehouse sub is generously portioned and voluptuous. All that melty cheese and mayo leaves me feeling like I've committed a sin against my cardiovascular health, but it makes for a tasty lunch! Here's how Firehouse compares to its competitors: Less claustrophobic and better tasting with more subtle toasting than Quiznos. Plus, there are no disturbing sexual talking oven commercials. Much tastier than Subway while only slightly more expensive. Sandwiches are gooier and meltier. Jared would probably be wearing his big pants again after a couple months of the ginormous large size at Firehouse. Much, much faster than Schlotzky's, thanks to a finely tuned customer service process. More generous portions than Which Wich and Spicy Pickle. Lacks the funky, independent spirit of Thundercloud. I prefer the shabbiness of Thundercloud over the corporate kitsch at Firehouse. Employees are more cheerful with less tatooes and piercings per capita. Firehouse can't compete with a fine artisanal shop like Foodheads, but for the barren, strip mall wasteland that is Round Rock, it gets the job done in a pinch. read more

My family loves Firehouse Subs. Tonight we ordered our usual order, but unfortunately our sandwiches were completely messed up. Wrong meats, wrong dressings and toppings. I tried calling several times to notify them of the issues, but I kept getting sent to voicemail. No one wanted to answer. read more

This place is a hot hot hot mess. Been waiting over 30 plus minutes for my order, the place is full of tables of people waiting with no food. At least 18 people waiting on sandwiches. People are demanding refunds, they are moving slower than molasses and their is water alllll of the floor. There is at least four people working, it's super frustrating. Someone walked up and asked what is going on. He came back letting us know there is just stacked toasted bread, so I am sure in another 20-30 minutes at best I will get my nice cold sandwich. Oh my! Management needs to be aware of this....this is unreal! read more

Firehouse Subs - Sandwiches Near Me - Round Rock, Texas

I love firehouse subs but this location is by far the least of my favorites and will most likely not return again. I didn't catch his name but the Mexican guy has a part on the side of his head he had a very ugly attitude with my wife just seemed so miserable. The atmosphere just had to be way better for me and my son and wife to enjoy lunch. Our meat in our sandwiches looked like everything was slapped together cuts were uneven no professionalism at all. If I could give NO STARS I WOULD!!!!!!! read more

Great staff and great menu to suit your appetite. I remember coming here when they first opened years ago and over time, the quality and friendly staff have NOT changed. They serve large crowds during the weekday lunch rush and they serve EVERYONE with a compliment as well. Many choices to choose, but if you need my suggestion: Meatball Sub on Wheat with Captain Sorensons Sauce (Spicy Goodness). Additionally, their new Cajun sandwich with gravy is ah-mazingly good. read more

Firehouse Subs - Sandwiches Near Me - Round Rock, Texas