1. Firestone Complete Auto Care

    1. Firestone Complete Auto Care

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    Aiea, HI

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    Firestone Complete Auto Care

    2.8 (208 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto battery and fluid recycling

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    Reviews With Photos

    Angel H.

    We were on our way to Kapolei when the light on the dashboard came on saying that the tire pressure was low. We were near Pearlridge, but couldn't find a gas station with an air pump. We passed by Firestone and the hubby said that he would ask to see if they would give us some air. He saw one of the mechanics and asked if he could put air in our tire. The mechanic was so helpful. He helped us out without a second thought. It took about three seconds for him to put air in our tire. It was so fast that I didn't know he started. I wanted to get a pic, but it was done. Thanks again for helping us!

    New tire just installed
    Russell R.

    Highly recommend this location, Ashley, and the whole staff went above and beyond to take care of me and my family. We had some failing tires and elected to replace all four. Definitely very nice staff, passionate and care about their customers as well. **** Public service announcement don't go into the store and think that everything can be done asap, definitely was taken back while there and seen another customer being rude for no reason, the volume of cars and customers in and out was amazing, it's a very busy location. My point being I was patient, respectful and my car was taken care of as promised and perfect the first time!!! **** Remember we live in paradise! Enjoy it

    Joni P.

    Props to Firestone Aiea - beat my expectations of busy phone lines, greasy counters and floor, gruff service, and the 'rat-a-tat' sound of installations. A fluke blow-out forced us into the shop on Dillingham...it's a convenient store of us. Unfortunately, they did not have the tire/size for our Honda Odyssey. But there were some in stock in Aiea (across from Pearlridge). Time was not on our side - they were closing in 15 minutes. A call to the store placed us into the capable hands of Ashley! She verified the stock, then told us she would pull the tire and have it ready to change out when we got there before closing time of 5:00. We jammed down there, arriving at 4:59. Ashley was true to her word - not only was the tire ready, but she herself changed it out right then and there. Does this woman mechanic rock or what?! We're loyal to Firestone because of her preparedness, friendliness, and efficiency!

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    24 days ago

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    2 days ago

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    6 months ago

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    3 months ago

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    6 months ago

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    11 months ago

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    3 months ago

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    7 months ago

    They slipped me in their busy schedule after my vehicle had a flat tire. Ian was very helpful and kept me informed.

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    6 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    6 years ago

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    4 years ago

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    Page 1 of 6

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    If you are looking for an honest, thorough, and professional auto shop, give Firestone Aiea a chance.

    Mentioned in 8 reviews

    Read more highlights

    Pearl City Auto Works

    Pearl City Auto Works

    4.7
    (136 reviews)

    Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

    First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

    Oil Changers

    Oil Changers

    4.3
    (179 reviews)

    The best customer service ever! I always go for my oil changes there, couple of weeks ago, I went…read moreto the Wahiawa location and the young lady who helped me, was absolutely amazing! She went above and beyond to make my oil change fast, checked my whole car out for any issues, filled up my tire pressure without me asking! She was the best! All the staff there are really accommodating and nice! If you're looking for affordable, quick drive through oil change experience where you don't even have to step out if your car, this is the place I highly recommend! I've been to the other locations on the island and had a very pleasant experience every time!

    Safety check not recommended!! It took THREE FULL HOURS from being 1 car length behind the "Safety…read moreInspection" sign at the entrance to finishing my safety check (they don't take appointments). There is no sign or person indicating anything about the wait time at any point, and once you get past the entrance, you're trapped in the line with no way to exit for at least an hour. From the entrance, you can't see the whole line or tell how many cars ahead of you are waiting for inspections - no way to guess how long the wait might be if you haven't done it before. The staff person who did my inspection was not very friendly, and when I said "I really wish you'd put up a sign that says it's a 3 hour wait" (without a rude or angry tone, just weary), he ignored me and just told me how much I owed him. No hint of kindness or apology for the insane wait time. I wish I had read the reviews, because this seems to have been an issue here for at least a year. A simple sign to set expectations or even just kind words from the staff could've mitigated the horrible experience.

    Oil Changers

    Oil Changers

    3.3
    (142 reviews)

    Ed! Went here for a safety check…read more I am very meticulous & careful with my vehicle so when my brake light didn't come on I was confused. Ed took the time to see why it wasn't working correctly & I had shared with him that earlier in the day I had removed my spare. He noticed the wires weren't connected properly (from the place I just left) allowed me to reconnect so I wouldn't "fail" inspection & have to take another day to come back to redo it. So grateful to Ed! I get free safety checks thru the dealership but to me it's worth paying to get in & out instead of having to drop off my vehicle for the day. Totally worth the extra low cost. Thank you Ed you really made my day. Appreciate you so much!!!

    Review for Safety Check only -…read more The shop opens at 7am and it is a very popular location to get your safety done. My suggestion, if you're in a hurry in the morning, you're better off coming at 530am to be at the front of the line. I arrived at around 630am and I was the 5th car in line waiting. I waited till about 845am before it was my turn. So if you're thinking it'll go by quickly...it does not. So dedicating a good portion of your early morning to get your safety check done is a must. There's only one guy who's able to do the safety checks so being patient will go a long way. I believe the only days they don't do safety checks are Wednesday's and Sunday's. As long as that one uncle is in working, they're able to do it. Been going to this location for years and have no complaints about this specific service. $26 and they take both cash and card. Also please be aware of the curb in front of Hi Runner's next to Oil Changers. I seen a few people drive over it and scrape the underneath of their car lol.

    Firestone Complete Auto Care - autorepair - Updated July 2026

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