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    Firestone Complete Auto Care

    3.5 (45 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Ken D.

    Saved me $500 off price at dealership. Was inconvenient that I had to order tires in advance and make an appointment for the next day. Did a good job!

    Devin F.

    Very unhappy with the service that I received at this location. I had picked up a very small piece of metal in my tire. I took the tire to this location after speaking to Jose on the phone. Jose barely looked at the tire and said that it would probably need to be replaced. He said he would have "one of his guys look at it" in which 3 guys were standing around the tire and not even looking at it when he came back in saying that it could be an entire blade in the tire. When checking the size of the tire he told me the only tire they have in stock for me would be 150 plus tax. Unlike my normal mechanic who actually would have taken the tire off the rim to check the issue. I was out between a rock and a hard place to buy the new tire. I am taking my "damaged tire" to my mechanic as soon as he is open to check it out himself. Above the door to their shop they have the words " lI believe fundamentally honesty is the keystone of business" -Harvey Firestone. Harvey would be rolling in his grave if he saw the service his legacy was giving at this location.

    Melissa M.

    I went in for a simple tire fix and I left with my check engine light on and trac off light on. I came in on Sunday May 3rd because I had gotten a flat tire the day before. Things seemed fine at first, but then I get in my car and start it and once it's on I see that my check engine light is on and the trac off light is also on. (Both of these lights were not on when I came in) so I go back in the shop to tell the guy, he asks the tech about it and then comes back in and says something like " he does remember if the lights were on or not when I brought the car in" even though when they did the "free" inspection the tech didn't mark that the lights were on, so obviously they did something that turned them on. I'm not too worried since I know that I keep up the maintenance on my car and up until this point the lights were not on. I'm just confused and frustrated on how something like this happens. The guy never even bothered to take a look to see what happened. Now, since it's Sunday I have to wait another day or two to take my car into Toyota so they can see what thehas happened. ‼‼Update ‼‼ Steve, the manager here, contacted me the next morning to see what happened the previous day. After telling him the issues I had encountered he told me to come in so he could take a look at my car. I was probably in and out in 10 minutes and it was a simple fix. Something to the effect that the tech may not have tightened something thoroughly during the complimentary inspection (exactly as I expected). Steve gave me great customer service and was very efficient.

    Paul L.

    Wow the difference is like night & day since my visit, last year. I just had tires put on and had the pleasure of dealing with Chris, Jenna & Jason while making my decision. They know what customer service is all about. I worked for Firestone back in 1979 and back then customer service was top of the list, and many business's have forgotten that. The Carol Stream Firestone is a place I would recommend for all your Auto Care needs. I did send a friend in some time ago and Chris was a real help to her during a major tire problem she was having. Keep up the great work, see you soon. Paul Lee

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    Photo of Todd L.
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    9 years ago

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    Bridgestone S.

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    12 years ago

    Been coming here for years, they always do a good job and are honest. Fair pricing. But what happened to Jenna???

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    9 years ago

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    11 years ago

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    Bridgestone S.

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    26
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    10 years ago

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Matt has always told me what the cost would be and when I get oil changed they check other things on my car like air in my tires.

    Mentioned in 4 reviews

    Read more highlights

    Firestone Complete Auto Care - tires - Updated June 2026

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