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    Firestone Complete Auto Care

    2.3 (45 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto battery and fluid recycling

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    James K.

    I previously purchased a lifetime alignment while I was living in Washington State so I occasionally use Firestone just for that reason. Everything else is done at the dealership. This place is clean and they're respectful when speaking to me. Every time I've been here, they've pretty much stuck to appointment times. I debated giving them a 3 or a 4 star rating, unfortunately you can't give a 3.5 which is what I honestly believe is warranted. Every time I come here for an alignment, I always have to bring it back because the steering wheel is never centered. It's not off by much, but to me it's like the mechanic noticed it and said "meh, it's close enough". There was also an issue that I found out from the dealership, where an outer tie rod end was fused to its nut. They couldn't back the nut off at all. I had recently gotten an alignment at Firestone and I was at the dealership getting an oil change. I had them check the alignment and when they went to go make an adjustment they found, they couldn't because of the issue with the outer tie rod end. I left the dealership, came to Firestone to ask them about it and they went back to ask the mechanic that did my vehicle. Pretty crappy when he said yeah he couldn't get it backed off. Was nobody going to tell me? You've been doing alignments on my vehicle this whole time but never able to adjust the left tie rod end?? It wasn't a dramatic adjustment needed but still.. I've since replaced inner and outer tie rods on both sides so we're good now. but I would have liked to have known so I could prolong the life of my tires you know? Also, sounds nit picky, but I've never seen that fridge have anything in it in the 2 years I've been coming here. Why even plug it up??

    2 lug nuts. Other side had 4. Cmon yall

    This is how a TIRE SHOP returned my mom's car to her. Two lug nuts for highway driving with children in the car. More than ridiculous and a complete disregard for her safety. Not to mention the ridiculous price quotes for other services she didn't even ask for.

    Worst alignment service.

    Took my truck in for an alignment, did not have an appointment so I knew wait time was gonna be a few hours till they got to my vehicle, not an issue. Issue was after the alignment service was done. I replaced all steering and front suspension components myself correctly and when the tech finished he parked my truck and it was another 40 minutes pay for my service requested, mind you it was slow when I went in. Paid and drove vehicle down the road and the alignment was not done correctly, vehicle pulls hard to one side and the steering wheel was not set straight. Worst place to get an alignment. 5 out 5 would not recommend service at this location.

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    9 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Review Highlights - Firestone Complete Auto Care

    Chris L and Jimmy were very friendly and helpful when I went there for an oil change & tires replacement.

    Mentioned in 2 reviews

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    Firestone Complete Auto Care - autorepair - Updated August 2026

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