My husband took his Yukon in and saw Jose Gonzalez. He mounted his front tires and did a balance…read moreand front-end alignment . My husband was very impressed with his work ethic and knowledge and completed all the work in a timely manner. We were contacted as soon as our GMC Yukon was ready. There was no pressure or pushy upselling at all. Jose is an asset to your company, and you don't run across great service like this all the time anymore. On a side note, my husband is not a push over, had been a mechanic since he was a kid. It takes a LOT to impress him. We knew our daughters Toyota Highlander needed a front wheel balance. We had the wheels balanced at Pep Boys 3 months ago, and since then, the vibration got worse when driving over 60mph. My husband took the Highlander back over to Allen Tire Company, and Jose helped us out, completely fixed it. The pricing was fair, we would and will recommend again. Being self-employed, we know how hard it is out there, having a smart and honest man like Jose Gonzalez working for your company is an asset. Jose also left a voice mail to make sure that all was well with our vehicles. THANK YOU SO MUCH! LOOKING FORWARD TO COMING IN NEXT TIME WE NEED SERVICE.

I got a flat on the way to pick up my son from school with my toddler in the car. Luckily I was…read moreonly a few hundred feet away from the shop so I drove right in. Without even greeting me or assessing what type of service I needed he immediately turned me away. I was told I couldn't be helped because they're way to busy and take my car, which has a flat tire else where because they won't be able to service me any time today. So I was forced to drive down the road and in the process further damaged my flat tire to the point where I needed a whole new tire. Extremely unprofessional and dangerous to turn me away on a flat.

Cameron and the team are great. This is my father in law go to place for anything car related. they…read moreare honest and friendly. I trust their prices and work. They explain everything well with options. I thought they did good work and that their prices were reasonable.

Although it took longer than expected for the 4 new tires installation the service was still top…read morenotch, friendly and fair pricing. I'll be bringing my 2nd vehicle in for it's tires update soon.

I pulled up about 30 minutes before closing with a tire that was sad and flaccid (ish). I went…read moreinside first, where someone who seemed like a supervisor was on the phone with a client. Fair enough. I stood there patiently at the front desk for about five minutes, fully visible, and got absolutely no acknowledgment. No glance, no gesture, no wave. Nada. With the clock ticking and closing time creeping, I went back to my car to restart my search; stressed and sitting there with a sagging tire. Then I saw Eric and his coworker out front. They looked friendly, available, and most importantly, present. I walked over, Eric came to take a look, quickly assessed the situation, had me pull the car up, and got straight to work. He handled it quickly, efficiently, and right before closing time. I didn't have cash on me, but this review is the least I could do after he quite literally did the heavy lifting. If it weren't for Eric, this would have been a very different review. Funny how often the people furthest from the front desk are the ones actually carrying the business. Some people hold the title. Some people do the tire lifting. Eric is clearly the latter. So yes, 5 stars for Eric. In this little roadside drama, he was the fix, while others felt more like the nail in the tire, expecting the other three wheels to do all the work. Thank you, Eric, for the hospitality, the efficiency, and for working right up against the clock.

Don't go here! If you live in Hermosa use Ocean Tire instead! I used to be a loyal customer to ATD…read morebut the new management and staff are rude and only want to upsell you for tires you don't even need! 3 times I've gone here to get my tires patched and all 3 times I was told my tires couldn't be repaired!!! I drove to Ocean Tire and every time they patched the tires for free and I'm still on the same patched tires!!! Don't go here and don't trust them!

I've been a loyal Firestone customer for years and have visited several different locations, but…read morethis was my first visit to this store--and it exceeded every expectation. Bryce, the Service Manager, was outstanding. He was professional, honest, knowledgeable, and incredibly helpful from start to finish. Even though the store was clearly very busy, he made me feel like my vehicle was a priority and got me in and out much faster than I expected. It's easy to see why this location is always so busy--it's exceptionally well run. What really stood out was the culture. Everyone seemed to genuinely care about the customers, and the experience felt more like having family take care of your car than visiting an auto repair shop. That kind of customer service is rare these days. Bryce and the entire team have earned my business going forward. I'll be switching to this location for all of my future service needs, even though there are other Firestone stores closer to me. Keep up the outstanding work. This is how great customer service should be done!

I purchased a brand-new Bronco less than a month ago and walked out this morning to find a screw in…read morethe front-left tire. I tried another local tire store, but they turned me away because they were too busy - so I rolled down to this Manhattan Beach Firestone to see if they could help (I have two kids and I can't be driving around on a bad tire). Bryce was SUPER helpful. Walked me out to my car and discovered the screw was gone! I was not convinced. He had me roll my car back and forth over and over and even chalk marked my tire to show that it was gone. He also checked to make sure there wasn't a slow leak. Just super nice guy that made my day. I'll be back if/when a screw does ruin my day!

Wonderful experience. It's clear that the management and ownership of this service center are…read morefocused on building a strong reputation within the community. The service team was accommodating, professional, and genuinely kind. I brought my car in for a tire patch, and they handled it quickly and at no cost. They understand that taking care of customers the right way builds long term trust and loyalty. It's a smart, community focused approach to doing business. I'll absolutely be referring others and will be back for any future car needs.

Amazing experience, I'll definitely return here for my automotive needs!!…read more My tire had been deflating slowly over time, and finally I decided to get it checked out. The first place I went tried to rip me off by saying I needed new tires entirely. I didn't believe them so I visited Discount Tire and Service and they had my tire patched and repaired (it was a nail) in under an hour--and they did it FOR FREE!! I hadn't even made an appointment (because the other place freaked me out), I just called and asked if I could come over. The person I spoke with (Chris I think?) was so warm and friendly. The person who did the repair explained how my tires were fine, it was just a nail. They really inspired confidence and gained a new customer for sure! Thank you Discount Tire and Service!!

Best tire place around! Surpasses American Tire Depot! Steve and his crew are always so…read moreaccommodating, professional and friendly! I will not go anywhere else! I've used them 3-4 times on tires that had nails in them and every time they patched them on the spot free of charge! American Tire told me the tires couldn't be repaired and quoted me $550 for the tire that would take 2-3 days to arrive! Hands down Ocean Tire is the only tire shop in Hermosa to use!!! I cannot rave enough about them!!!

Great quality service, no price bilking!!! My Audi A6 had a recent oil change and the oil light…read morecame on. They checked it for me, topped it off. No charge !!! Then my service light came on, I brought her back to them and they assured me I still had 4,000 miles before service was actually due. It was simply the time as I don't drive much.... Gym and Grocery grabs

Overall, it was a "known quality" good experience, A-OKAY, and I'd endorse them and come back…read moreagain. There are some pros and cons that can be debated. This is what they call a "Drive Through" service, so you come, and there's 3 service station lanes, you pick one and it takes 15 minutes for an oil change. So, you stay in your car and wait, you don't park and set an appointment or leave to do anything else. You sit and wait from waiting through process service and finish. If you come when it's empty, it's fast and convenient. If you came and there's 3 cars ahead of you in a lane, you can assume each car represents 15 minutes and your own car takes 15 minutes, and that equates to a minimum of a 1 hour processing time from the start of your wait 'til the completion of your oil change. Maybe more as they offer other services and have to check you out with payment processing. They do their multi-point car inspection for trivial things like windshield wiper blades inspection (with potential upselling replacement installation), Air Filters, Tires, etc. - - If you're good at declining/saying "no" and not being a fear factor impulse agreeing type, you're "safe" as they are not "high pressure" sales team that uses scare tactics and are just doing their job with safety inspections. It's a business model to upsell customers, no harm, no foul common with every garage/auto service. So, their pricing is where it comes subjective. Their rate card in 2025, I believe is $57 for a regular oil/filter change, $80 for a hybrid synthetic oil/filter change, and $107 for a full synthetic oil/filter change. You'll probably never pay rate card. They offer coupons online on their own site for discounts. They have FSI (Free Standing Insert) mailers they distribute coupons. You'll see $10 off, 20% off, and various discounts of you Google search for offers. They have/had a Groupon coupon for 40% off (although the Groupon offer doesn't include sales tax and a disposal fee, so you'll have an outstanding balance beyond what you paid for the Groupon as an FYI). The bottom line is you need to do your own research in your area for the best rates if you're just looking for the cheapest oil change. Generally, oil changes for standard oil is as low as $40 and synthetic oil can be $60 and up, but that might mean driving to Gardena or further. With that, Valvoline has a FMV (fair market value) rate based on convenience and expertise. They're not an indie garage; they're a known quality company. The staff is excellent here. I called and a lady answering was so super friendly, helpful and nice. The service crew were young and very professional and polite. I don't know about their experiences and skills, but it seems like a simple oil change these days where they don't even hoist your car up on a lift and drain the oil out, but seem to stick a vacuum tube from the top dipstick pipe and suck out the old oil and then use the same to refill the new oil. I'm not sure if that rids off of the sediment that settles at the bottom or not, but I imagine it's "good enough" as they also recommend oil changes every 3,000 miles and/or 3 months as a suggestion. I used to think (and still do) that with Synthetic Oil, you can easily go 7,000+ miles and maybe even 1 year without an oil change (check your dipstick to see if the golden oil is black and has any sediment as your own DIY judgement as possible determining evidence of necessity) Sure, you could get a cheaper oil change (much as you could also pay more). The experience of the service would be harder to compare and beat 'tho as the staff here were nice. I have read peer Yelp reviews that range from * one star to * * * * * five stars, so there's no guarantee on what your experience will be, but like everything else, "do your homework" and read all of the reviews to determine if this could be the place for you. For my basic oil change it worked for me.

Wait time is over 30 minutes. No one comes to greet you while you're waiting to tell you how long…read morethe wait is. They try to upsell you on air filters and windshield wipers. Painful. Do not come here if there is anyone in front of you

These guys are amazing, they helped me take care of a nail in my tire...FREE!!…read moreAnd I didn't even have to wait. Nobody else is doing this. I will definitely be back. Mike, Alex, Chance and Keoni are the best.

Early in the morning I found out that I had a nail in my tire. I'm kind of clueless about car stuff…read moreso I was a little nervous to bring it into a shop. I called around a a few places to ask how busy they were. Discount Tire & SC was very transparent and said that they could take my car in the morning and have it be looked at maybe not RIGHT away but definitely in the morning at least. The manager was extremely nice as well and helped me through the whole thing. Nobody tried to talk me into buying XYZ for my car etc. a very calm and pleasant experience. I was ready to wait for a few hours but they ended up taking less than an hour to look at my car and patch the tire! I was very happy and will try to get my oil changed here etc! They have cute coffee shops and a few stores and restaurants walking distance in the area so I was able to wait at a coffee shop and get some work done while my car was there. However, they do have like a main lobby where you could wait.